Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Nice amenities
Cons:
Cleanliness issues
Outdated rooms
Language barriers
Room quality concerns

Categories

Cleanliness
7.46
Multiple comments noted cleanliness issues, such as dirty bathrooms and outdated rooms.
Service
8.43
Generally friendly service, although some issues with staff language skills were mentioned.
Location
8.97
Frequent praise for the great location near the center and pleasant surroundings.
Room Quality
6.92
Some guests reported outdated or problematic rooms, including cleanliness concerns.
Amenities
8.45
Positive remarks about the restaurant and bar amenities.
Value for Money
7.91
Overall perceived as good value, but instances of dissatisfaction affected some reviews.
Food and Beverage
7.96
Breakfast received positive comments, though some dining experiences had issues.
Overall Experience
7.93
General sentiment is positive, with some issues noted leading to mixed overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:10

Property Description

Luxurious Rooms with River Views
Experience ultimate comfort in our rooms with quality linen, cable TV, and stunning views of the River Maas. Relax in a bathrobe with a drink from the minibar or unwind at the seating area.

Convenient Location and Parking
Located near Vrijthof and just a short walk from Bonnefanten Museum, our hotel offers easy access to Maastricht's attractions. Enjoy valet parking and explore the city hassle-free.

Exceptional Service and Amenities
From a 24-hour reception to tea/coffee facilities in every room, we ensure a seamless stay for our guests. Don't miss the fireside bar for a cozy evening.

Book now for a memorable stay at Crowne Plaza Maastricht, where luxury meets convenience.

Important information:

Please note that you can opt for a faster Wi-Fi connection at the following fees:

- 3 EUR per hour
- 17 EUR per 24 hours
- 25 EUR per 48 hours

Please note that all guests including children are required to pay a residence tax of EUR 7.70 per person per day upon check-out.

Please note that breakfast for children above the age of 12 is not included in the rate and will be charged upon check-out for a fee of EUR 29.50
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MST

Location

Guest Reviews

8
Based on 5814 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
D
De Cat solo_traveller be
6
2026-08-28 via Nuitee
S
Sunshine41286652343 Family Texas
10
A very pleasant stay!
Pros:

The location was convenient, the room was spacious and comfortable, and the overall atmosphere was welcoming and relaxing.
The whole hotel team was friendly, professional, and attentive throughout our stay. Everything was well organized, from check-in to check-out, and the hotel offered a good standard of comfort and service.
We would happily stay here again and recommend it to anyone looking for a comfortable hotel in Maastricht.

2026-08-27 via Tripadvisor
L
Luisa couple gb
8
Could have been great but few issues with the room
Pros:

Great big comfy bed. Nice soft sheets. Room had a fridge, slippers & robe! The room would have been great, if i hadn’t had issues with the room listed below.

Cons:

Fridge didn’t really work very well, so was grateful they had an ice dispenser (& a tub in room) to keep drinks cold.

The air conditioning wasn’t really working & it was really hot when I stayed. I did manage with leaving the window open, as it did open!

The shower pressure was quite bad.

I didn’t get anyone clean my room but I think I was just unlucky as they were on my floor, when I was in the room!

I did report all these issues to the hotel so that they were fixed before the next person arrived.

2026-08-27 via Nuitee
R
Rozeboom couple nl
10
Fantastisch hotel
Pros:

Zeer gevarieerd ontbijt, met vriendelijk personeel

2026-08-27 via Nuitee
R
Rodriguez solo_traveller mx
8
Hotel con excelente ubicación.
Pros:

La ubicación es excepcional. Las instalaciones cómodas excepto por la cama; parecía un colchón muy usado que se hundía en la parte media. El opción de desayuno es un plus, sin embargo, siempre es lo mismo; no hay variedad. Todos los empleados, desde el front desk hasta el restaurante son muy amables.

Cons:

La cama.

2026-08-27 via Nuitee
P
Paule couple be
9
Pros:

Situation, vue sur la Meuse , jolie vue sur la ville

2026-08-26 via Nuitee
C
cheryl solo_traveller nl
10
2026-08-25 via Nuitee
A
Alex family_with_children nl
9
2026-08-25 via Nuitee
C
Cris P solo_traveller ro
10
2026-08-24 via Nuitee
E
elisabeth solo_traveller de
5
Pros:

Das schlechteste Frühstück seit langem, wenig Auswahl, kein frisches Obst nur Konserven.
Die Lage ist hervorragend.

2026-08-23 via Nuitee
C
Claudia solo_traveller nl
9
2026-08-23 via Nuitee
A
Alexia solo_traveller us
10
Perfect location, will stay again
Pros:

Everything was great - location is perfect. Can easily cross the river or stay on this side closer to the train. Plenty of shopping and eating nearby. All staff was very nice.

Cons:

Nothing, it was great!

2026-08-23 via Nuitee
S
Salvatore couple de
9
2026-08-23 via Nuitee
M
Marianne solo_traveller nl
10
Top lokatie
Pros:

De lokatie aan de Maas was echt perfect, het ontbijtbuffet was zeer goed met veel keuze. Grote ruime kamers met een zitje.

Cons:

Het viel mij tegen dat we 2 grote bedden hadden op de kamer, terwijl ik om 1 groot tweepersoonsbed had gevraagd. In de badkamer was een bad waarin je moest staan om te kunnen douchen, persoonlijk had ik liever geen badkamer gehad maar een inloopdouche.

2026-08-23 via Nuitee
A
Anita solo_traveller nl
8
Mooi hotel
Pros:

De locatie

Cons:

De prijs

2026-08-23 via Nuitee
A
Amber solo_traveller nl
8
Pros:

Bedden waren super

Cons:

Waterdruk in de douche was laag, als de kraan aan was of toilet werd doorgetrokken moest je echt even wachten onder de douche.

2026-08-22 via Nuitee
M
Manon family_with_children lu
10
2026-08-22 via Nuitee
M
Maarten family_with_children nl
9
2026-08-21 via Nuitee
C
Conrad couple nl
10
Ontbijt maakte alles af👍
Pros:

Kamer

Cons:

Niets

2026-08-21 via Nuitee
E
Eyüp couple de
8
2026-08-21 via Nuitee