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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Accessible parking
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Concierge service
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Allergy-free room
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Kid meals
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Vending machine - drinks
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Vending machine - snacks
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Higher level toilet
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
Review Highlights
Categories
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Property Description
Central Location
Located within walking distance of the waterfront, boutique shopping, and glacier tours, Baranof Downtown, BW Signature Collection offers a convenient stay in Juneau.
Charming Art-Deco Decor
Each room at the hotel is styled in unique art-deco decor, providing a cozy and stylish atmosphere for guests. Enjoy modern amenities such as cable TV and coffee-making facilities for a comfortable stay.
On-Site Restaurant and Fitness Centre
Indulge in delicious meals at the on-site restaurant and unwind at the lounge after a day of exploring Juneau. Stay active at the fitness centre to keep up with your workout routine even while traveling.
Experience the charm and convenience of Baranof Downtown, BW Signature Collection. Book your stay now for an unforgettable Juneau getaway.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Hill Located: No
- Ramp: No
- Entrance Type:
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Lifts Accessible: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: No
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
I mistakenly made a duplicate booking for my one night stay before embarking on a cruise. I tried repeatedly to contact the hotel for cancellation and they never replied. When onsight I asked for the one room to be cancelled and the night desk clerk said he would cancel and refund the duplicate reservation however they failed to do so and when disputed with my card carrier they lied and said they never received a cancellation request. Also, the hot water went out and the hotel offered no solutions and we ended up having to cancel our morning planned activities due to not being able to shower after a long journey and midnight arrival.
I had prepaid for all 3 of my rooms on booking.com. And yet when I showed up at the hotel, they said they didn’t have the payment. They made us stand at the front desk for one solid hour. They charged me for one of the three rooms I had twice. and caused a huge scene in the lobby area for everybody to witness that was very embarrassing. When they were clearly wrong because I had already paid for the rooms.
the staff was horrible
It was clean and much quieter than expected.
Location and breakfast.
Reception is not so friendly, especially on late night check-in. No early notice if the restaurant will be on exclusive event. No dinner option in this hotel. No aircon you have to open the window during summer.
Location
Everything. Hotel Leeds’s significant renovation.
Location.
Everything. Hotel needs significant renovation.
?
Pas d’eau chaude
Nothing it was old outdated and the value was awful
Good location, close to downtown Juneau, and better price than most. Juneau is very expensive in summer.
Hotel/rooms are older and a bit dated.
Ladies at the reception were very helpful and attentive.
Safe place for solo travelers.
Breakfast very basic.
Where do I start? Expensive! Dirty, poor service.
No AC. Uncomfortable bed. Paper thin walls.
Woken up twice by staff wanting to clean the room… before 8am.
This is the worst Best Western I ever stayed in. Back in September 2025, I made reservation for a suite. This was not honored. In fact they had no record of it and told me to check with a travel site I never use or much less heard. I made the reservation on Best Western website. The room I got was small, thin walls, poor water pressure and two beds...one was a smaller queen and one was a smaller twin. Elevators barely worked and they close the parking lot without any notice for couple of days and offer us NO alternative outside of saying "use the paid parking garage" where we have to pay. That was not stated in their line up. The front desk people appear to be striking ignorant. Only one person, a well informed and trained woman managed to answer with knowledge. Rest of the crew, their standard response was....."I don't know, sir". The positive element of this hotel is that it is ideally located in downtown Juneau. But this is a super old hotel that needs a major upgrade and properly trained staff working at the front desk. As it turned out, I was not the only one who got screwed over. I ran into several people at the hotel during my time, who did what I did, ordered a suite room and didn't get it. They were also not very happy campers. A guy next to my room was screaming at the front desk...thin walls allowed me to listen in and he had the same issue as I had.."this is not a suite" he shouted into the phone. Oh yeah....my room phone didn't work either. I had to make my complaint in person!! I hope they can fix their many issues. But honoring a reservation is the most important. And I believe, I was still charge for suite, even although I didn't get one. Oh well, live and learn I guess!!
It is in the historic area of Juneau where all the action is. It was hot when we were there so air conditioning would have been nice.
All in all it was great and the restaurant was good.
A little noisy at night since we had the window open for air. It was 80 + degrees.
Great location. Nice staff.
Old, beat up hotel. No functional ice machines out of 3, our toilet ran constantly from bad seal, full shower gel dispenser didn't dispense---just a few of many small problems showing lack of care and concern. Public areas worn. Best Western says it's Premier. Really? Poorest BW we've ever seen. Most heard comment from other guests was hotel is a giant money pit.
Staff were just rude and not helpful.
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