Quality Inn & Suites

Hotels
•
Quality Inn
6.9 (356 reviews)
2288 2nd Avenue , Whitehorse , ca

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Free
Children allowed
Pets allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Free bus station shuttle
Bulk dispenser for toiletries
See all facilities

Review Highlights

Pros:
Clean and updated rooms
Great location
Friendly staff
Cons:
Service inconsistencies
No breakfast offered
Ongoing renovations

Categories

Cleanliness
6.85
Rooms were clean and updated, but some concerns regarding service and renovation.
Service
7.35
Mixed feedback on reception service; some staff members were very helpful.
Location
7.85
Great location, accessible to amenities and the airport.
Room Quality
7.85
Recently renovated rooms that are spacious and modern.
Amenities
5.85
Limited amenities; breakfast not offered during stay.
Value for Money
6.85
Good value considering the location and cleanliness.
Food and Beverage
5.85
Decent food options nearby but breakfast was a letdown.
Overall Experience
6.75
Overall experience was satisfactory, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:53

Property Description

Convenient Location
Quality Inn & Suites in Whitehorse offers a prime location just 5 km from the airport, making travel a breeze. Guests can easily explore nearby restaurants, grocery stores, and cultural attractions like the SS Klondike National Historical Site and Kwanlin Dün Cultural Centre.

Comfortable Accommodation
Each room at the hotel is thoughtfully equipped with modern amenities including free WiFi, private bathrooms with toiletries, and cozy seating areas. Guests can relax and unwind in a comfortable setting after a day of sightseeing or business meetings.

Exceptional Services
Enjoy the convenience of on-site facilities such as a restaurant, 24-hour front desk, and shuttle services. Whether you're visiting for business or leisure, Quality Inn & Suites ensures a pleasant stay with attentive service and additional perks like free parking and car hire options.

Book your stay at Quality Inn & Suites for a seamless Whitehorse experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, a valid credit card or CAD $250.00 deposit on debit card is required at check-in for all reservations. No cash deposits are accepted.

Please note that construction work is taking place nearby from June 30, 2025 until further notice and rooms may be affected by noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.9
Based on 356 reviews
Cleanliness: 6.85
Service: 7.35
Location: 7.85
Room Quality: 7.85
Amenities: 5.85
Value for Money: 6.85
Food and Beverage: 5.85
Overall Experience: 6.75
A
Andy • solo_traveller • ie
7
Good location. Perfect for a night or two.
Pros:

Good location. Diner right next door was really convenient and the food was great. Comfortable bed and pillows. Plenty of USB charging points in the room.

Cons:

The usual hotel dislikes...thin walls - bring ear plugs, noisy guests in the early hours of the morning returning to their rooms after a few drinks, doors slamming, kids running up and down the hallway....same stuff you always get in any hotel.
Room could have been cleaner. Long black hairs all over the room and bathroom.

2026-06-17 • via Nuitee
K
kia • solo_traveller • ca
1
Pros:

I had to fight with the staff to get my invoice. Even after booking.com contacted them. I'm still unsuccessful

2026-06-13 • via Nuitee
S
Shanah • couple • us
9
2026-06-02 • via Nuitee
J
James • couple • us
8
2026-05-24 • via Nuitee
V
Vicky • couple • ca
7
2026-05-07 • via Nuitee
V
Vicky • couple • ca
8
Great food and good service
Pros:

It’s near lord of stores

Cons:

That there is no lounge to have a drink

2026-05-07 • via Nuitee
W
William • couple • ca
10
2026-03-29 • via Nuitee
G
Gloyn • family_with_children • ca
4
Pros:

The shuttle to and from the airport.

Cons:

The hallways were very loud in the middle of the night and it constantly smelled like weed

2026-03-26 • via Nuitee
R
Rayshelle • family_with_children • us
10
2026-01-19 • via Nuitee
L
Lewis • solo_traveller • nz
9
2026-01-19 • via Nuitee
D
Deb • couple • ca
7
Pleasant
Pros:

Newly renovated, good staff.

Cons:

Bathroom door didn't close, too wide for doorway, paper cups instead of glass or ceramic coffee cups, which are washable. WiFi wasn't up and running all the time we were there.

2026-01-19 • via Nuitee
A
Annie • family_with_children • ca
9
2026-01-02 • via Nuitee
R
Rutherford • solo_traveller • au
7
It was ok
Pros:

Breakfast from the privately operated restaurant in the same building.

Cons:

Barring a new towel, my was not serviced during the 5 nights I stayed.

2025-11-21 • via Nuitee
M
Mark • extended_group • us
8
Excellent lay over clean comfortable and a free shuttle from airport most important
Pros:

Had restaurant for breakfast

2025-10-17 • via Nuitee
A
Alex • solo_traveller • ca
5
Pros:

Rooms were clean and updated
Bed was comfy

Cons:

Difficult to find
They did not have my reservation at check in

2025-10-08 • via Nuitee
J
Janet
10
Pros:

Clean pet freindly

2025-10-06 • via Nuitee
C
Christopher
10
Pros:

Stayed here a few times. Always pleasant for a work trip.

2025-10-05 • via Nuitee
T
Todd
2
Pros:

Nasty smell in lobby and down hallway.
Nasty smell coming thru bathroom vent.
Dog barking at 5:15 then again at 5:30 woke a lot of people including me.
I did not know that pets were allowed.
Curtains covered heater and if open street was right outside. Shower door opened on wrong end so you had to reach thru the shower stream to adjust.

2025-10-02 • via Nuitee
A
Ardyne • extended_group • us
9
Good
Pros:

Convenient

2025-09-30 • via Nuitee
M
Miloslav • extended_group • cz
8
2025-09-28 • via Nuitee