Holiday Inn New London by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (688 reviews)
35 Governor Winthrop Boulevard , New London , US
+1 860-443-7000

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Lack of breakfast options
Bed bug issues

Categories

Cleanliness
7.23
Multiple mentions of dirty rooms and towels.
Service
8.7
Some friendly staff but noted issues with availability.
Location
9.74
Convenient location noted as a pro.
Room Quality
7.69
Complaints about room quality and bed bugs.
Amenities
7.72
Lacked breakfast and issues with pool cleanliness.
Value for Money
7.18
Overpriced for the value according to several reviews.
Food and Beverage
6.73
Poor breakfast options and extra fees for coffee.
Overall Experience
8.2
Mixed reviews with positive remarks about specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:45

Property Description

Modern Amenities
This hotel offers WiFi in each room, ensuring guests stay connected throughout their stay. The rooms are thoughtfully equipped with a work desk, flat-screen TV, and a coffee machine for convenience. Guests can also request a fridge and microwave, providing all the comforts of home.

Dining Experience
Indulge in a delightful culinary experience at the full-service on-site restaurant, serving lunch and dinner daily. Enjoy a variety of delicious dishes without having to leave the comfort of the hotel.

Recreation and Convenience
Take advantage of the indoor pool for a relaxing swim or maintain your workout routine at the fitness centre. With shopping, dining, and attractions nearby, including the Coast Guard Academy, this hotel offers both leisure and convenience for all guests.

Ready to experience comfort and convenience? Book your stay at New London Holiday Inn today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that shuttle seating is limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GON

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 688 reviews
Cleanliness: 7.23
Service: 8.7
Location: 9.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 7.18
Food and Beverage: 6.73
Overall Experience: 8.2
M
Michael • family_with_children • us
8
Pros:

Location

Cons:

No issues

2026-09-19 • via Nuitee
T
Tina • family_with_children • us
3
2026-09-14 • via Nuitee
J
James • family_with_children • us
7
2026-09-11 • via Nuitee
R
Ramirez • couple • us
10
2026-09-11 • via Nuitee
R
Rosemary • extended_group • us
8
2026-09-08 • via Nuitee
N
Natasha • family_with_children • us
7
It was okay
Pros:

The rooms are comfortable

Cons:

My room wasn’t ready pass 4pm the pool is super cold out dated no towels in the pool area

2026-09-08 • via Nuitee
K
Katey28 • solo_traveller • us
9
2026-09-08 • via Nuitee
W
Wendy • family_with_children • us
7
Cons:

No continental breakfast for the price

2026-09-03 • via Nuitee
S
Sarah • couple • us
6
It was a pleasant stay
Pros:

I loved how friendly the staff was , the ease of checking in and out.

Cons:

I don’t like the fact that property’s parking is at customers own risk, which tells me that they have had history. I honestly think what I payed for 2 nights was not worth it. I found a woman’s undergarment in one of the drawers, and the sheets smelled kind of musty. A few updates need to be done in the room.

2026-08-31 • via Nuitee
P
Patricia • family_with_children • us
10
Overall everything was really great Will definitely stay again and would recommend this hotel
Pros:

All Staff are excellent, Especially the front desk they are all very polite and professional
Warmly greet guests

Cons:

Very strict on breakfast closing time !!!

2026-08-29 • via Nuitee
E
Erika • solo_traveller • us
8
Pros:

Location

Cons:

Basic hotel

2026-08-27 • via Nuitee
M
Marsha • couple • us
10
2026-08-25 • via Nuitee
F
Feliciana • family_with_children • us
8
It was pretty good..
Pros:

Good..

Cons:

The pool was to short hours service, and look around very bad...

2026-08-14 • via Nuitee
M
Mark • extended_group • us
7
Cons:

Not the best mattress. Head also tilted downward

2026-08-10 • via Nuitee
T
Toni-Ann • couple • us
1
2026-08-08 • via Nuitee
C
Cinzia • solo_traveller • it
8
Pros:

Letti comodi.

Cons:

La piscina (non ci sono spogliatoi adeguati)

2026-08-06 • via Nuitee
M
Martina • couple • it
5
2026-08-05 • via Nuitee
L
Luis • couple • us
10
Pros:

It feels like home, pleasant environment, friendly staff
I been coming here since 2022

2026-08-02 • via Nuitee
N
Nikole • solo_traveller • us
10
2026-07-24 • via Nuitee
N
Nikole • solo_traveller • us
10
2026-07-24 • via Nuitee