Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Cons:
Poor service
Issues with amenities

Categories

Cleanliness
7.95
There were mentions of dirty facilities, such as a dirty shower drain.
Service
7.45
Several complaints about staff being unhelpful and poorly trained.
Location
9.45
Multiple reviews praised the location for its convenience.
Room Quality
8.45
Guests mentioned the room was nice but had issues like a bathroom door not functioning properly.
Amenities
8.45
There were positive comments about the pool and clean rooms.
Value for Money
7.95
Concerns raised about the price in relation to services received.
Food and Beverage
7.45
Complaints about breakfast not meeting expectations.
Overall Experience
8.45
Despite some negative aspects, the overall experience had positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 06:07

Property Description

Luxurious Accommodations
The Sheraton Downtown Denver Hotel offers comfortable guest rooms with amenities like cable TV, in-room movies, and a spacious work desk with WiFi access.

Convenient Business Facilities
With a modern business center in the lobby equipped with computer workstations and a gym featuring top-notch equipment, guests can easily stay productive during their stay.

Dining Options and Nearby Attractions
Enjoy the convenience of on-site dining at the 16th Street Commons Coffee Bar and Yard House, or explore nearby attractions like the Colorado Convention Center and Pepsi Center.

Experience the perfect blend of comfort and convenience at the Sheraton Downtown Denver Hotel. Book your stay now for a memorable experience.

Important information:

Please note: This property will accommodate dogs up to 40 lbs. and offers Sheraton Sweet Sleeper Dog Beds and bowls for water. Pets are not allowed in restaurant or pool areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 49 per day.

Location

Guest Reviews

8.2
Based on 402 reviews
Cleanliness: 7.95
Service: 7.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 7.45
Overall Experience: 8.45
Z
Zenanesh • family_with_children • us
1
2026-07-21 • via Nuitee
G
Gil • couple • il
9
Pros:

Large spacious room with modern clean bathroom. The 24/7 fully equipped fitness center was awesome. Excelent location

2026-07-07 • via Nuitee
N
Nichole • couple • us
5
Just ok.
Pros:

Location

Cons:

Room’s AC wasn’t working well. We checked out super early for that reason. Was disappointed by the misinterpretation of the size and amenities of this room while booking online. I thought the room was going to be spacious and when we opens the door I couldn’t believe the size of this room was similar to small size box. I paid a lot of money and was very dissatisfied

2026-06-29 • via Nuitee
B
Bianca • extended_group • us
10
My short stay here was amazing. Staff was awesome. Breakfast was fantastic!!
Pros:

Property was absolutely beautiful

2026-06-28 • via Nuitee
W
W4630HUjuliew • Business • Brunswick, Ohio
8
Convenient, Comfortable, and Friendly
Pros:

Here’s a polished version of your review:

Nice, clean conference hotel. The pool was a great amenity, and I especially appreciated that the pool bar was open on Sunday. Food delivery was quick and convenient. While I wasn’t able to get a late checkout, the staff kindly gave me a pass to use the pool until it was time to leave for the airport that evening, which was a thoughtful touch.

2026-06-25 • via Tripadvisor
A
Alyssa • extended_group • us
9
2026-06-17 • via Nuitee
A
Aiga • solo_traveller • is
5
We booked a room for three adults but received voucher only for two people
Pros:

We chose this hotel mainly because of the outdoor swimming pool which was enjoyable and one of the highlights of our stay.

Cons:

However we were disappointed with the breakfast arrangement. We booked a room for three adults but upon arrival we received breakfast voucher worth only $50 which covered breakfast for two adults. Since the breakfast buffet costs $29 per person we had to pay extra for ourselves and for the third guest. I do not understand why a room is offered for three adults if breakfast is only included for two.
What was even more frustrating was the lack of communication. I contacted the hotel to clarify the situation but received no response. I also reached out to Booking.com and while they informed me they had contacted the hotel and would update me I never received any further information.
Overall the hotel itself was fine and the pool was nice but the unclear breakfast policy and poor customer service left a negative impression on our stay.

2026-06-10 • via Nuitee
A
as0ciaci_niber0amerm • Business
2
Conference Gifts Trown away Materials Removed Without Authorization
Pros:

I recently stayed at the Sheraton Denver Downtown Hotel during a professional conference. While the hotel facilities and location were excellent, I was disappointed by an incident involving items stored in our meeting room.

Several gifts and conference materials belonging to our organization were removed by housekeeping without authorization. Although some items were later recovered, several remained missing and others were returned damaged. Despite multiple communications with hotel management, the matter has not been fully resolved.

I hope the hotel improves its handling of guest and conference property and provides better communication when such incidents occur.

Overall, the property is well located, but our experience with this issue was frustrating and affected our event.

2026-06-08 • via Tripadvisor
H
Hannah • couple • us
10
2026-06-01 • via Nuitee
A
Ariana • solo_traveller • us
8
Pros:

The room was very spacious and the facilities was clean. The location was convenient and check in was super quick! Room service was quick and convenient on our busy schedule as well. :)

Cons:

The bathroom door is like a barn door style, slide door. It had a large gap in it and so if you are on either side of the bathroom door you can see everything in the bathroom.

I can sleep through just about anything but if you're a light sleeper you may need to get a higher level floor. One level two we could hear just about everything going on in the street. Again, not an issue for me as I slept through it all, but something to consider.

2026-06-01 • via Nuitee
C
Christain • couple • us
7
Expensive
Pros:

Restaurants

Cons:

The price and could not confirm early check in

2026-06-01 • via Nuitee
F
f0ntanezr • Business • Gainesville, Florida
10
Sheraton Downtown Denver great location
Pros:

Denver Downtown Sheraton Hotel is an excellent choice for professional conventions. My wife and I visited Denver for the first time from May 16 to May 22, taking time to explore the beautiful city and see the mountains. Staying at the Sheraton was a convenient decision, with clean rooms, attentive service available at all time, many dining options within walking distance, the convention held in the basement and the second tower, transportation readily available, and the vibrant atmosphere of Denver making it a place we will gladly stay at again.

2026-05-31 • via Tripadvisor
K
kcwtravelss • Business
10
Sheraton Downton Denver
Pros:

Great location, surrounded by a large variety of restaurants and retail stores and Regal cinema. One of the best hotel gyms, lots of equipment and Peloton

2026-05-29 • via Tripadvisor
A
ajrenca • Friends getaway • San Jose, California
10
Terrific hotel in downtown Denver
Pros:

My husband and I were traveling with friends on a guided tour which had us booked at this hotel for 1 night. This hotel is located at a very convenient location - it was within walking distance of many restaurants and museums. It was very easy to catch the free 16th Street bus. Rooms were very spacious and the beds were comfortable. There was small fridge in the room but no microwave. Great toiletries and lots of outlets in the room.

2026-05-28 • via Tripadvisor
S
SupS21 • Business
10
A trip to attend a medical conference
Pros:

The hotel room is nice and roomy. Service is wonderful. The manager helps me when I have problems. The heater was good when the weather betrayed what google had predicted and I had not bring any cold weather garment with me. The conference venue is big and there are many satellite rooms.

2026-05-26 • via Tripadvisor
M
MelanieO444 • Business • Waikato Region, North Island
8
Mixed feelings. Very good experience in some places, and also somewhat bad in others
Pros:

I went to checkin and they had overbooked their hotel. They sent me to another hotel for one night. I had never experienced that before and it was definitely disappointing. But at least I got to checkin early the next morning before my meetings started so it was good. The shower was slightly wonky and one of the towel hooks kept breaking. I did call their maintenance team to fix these problems but both problems persisted anyway so I just lived with it.

Nonetheless Sherotan have very good staff, for example a great front desk staff, Sahil, who was really good. They did give me lounge access for the rest of my stay, which was nice.

The food is fantastic. Also, I needed a microwave and they brought one to my room. It was a mixed experience, really. When it was good, it was truly 10/10. But being sent away on the night I landed, and having things breaking in the room was not a 5 star experience.

2026-05-21 • via Tripadvisor
7
744DaveK • Business • Alexandria, Virginia
2
Turn Down Stupid Music In The Gym
Pros:

Hotel is good location. The fitness center is nice but has the loudest most obnoxious music. Everyone tried to wear noise canceling headphones but you can steal hear it.

I kindly asked the front desk to turn it off or down. They turned it down to a perfect volume but then two days later it’s back and very annoying. I asked again multiple times and they still have not permanently lowered the volume of the terrible / annoying music.

2026-05-18 • via Tripadvisor
N
Nelson • family_with_children • us
10
2026-05-09 • via Nuitee
S
Stefanie • couple • us
7
Okay stay
Cons:

The daily amenity fee, the extra charge for room serve delivery to take advantage of the amenity fee and the fact that the food delivered via room service comes in cardboard to-go boxes and with bamboo cutlery was what I did not like. The latter in particular was not a good experience in a noble hotel like Sheraton.

2026-05-05 • via Nuitee
O
OM38655 • Business
10
Would recommend
Pros:

Stayed several nights while attending a conference at the convention center. We were upgraded to a suite. Room was spacious and clean. Very nice workout center. The breakfast in the club lounge was good, but did not change during our stay. It was convenient having Yard House connected to the hotel, as it was snowing once we arrived. Easy to jump on the 16th St. free bus to Rockies (got off at Blake) and Nuggets game (got off at Wynkoop).

2026-04-24 • via Tripadvisor