Radisson Hotel Duluth-Harborview

The restaurant rotating

The only thing we liked is the location

Out dated, dirty smelled like pot everywhere! No real place for dogs to go! However beds were comfortable and clean. Not much room if any to walk around the bed! Windows need cleaning!!

The pool was amazing, and loved the view it gave. Wish I had gotten the water view, but other than that it was all a great experience.

1. Safety: An apparent homeless man wandering through the poorly lit and dilapidated parking ramp literally talking to the walls. Very concerning. Trips to the car were made by me for fear of my wife getting attacked.
Parking garage appears greatly weathered. The rain water leaks down and drips on the cars parked on the 1st floor. The blacktop is full of pot holes and is buckled in places. The lighting is very dim and creepy.
There was a large group of people (like 20) sitting on the step in front of the door from the 2nd floor of the garage smoking weed... with their kids present. They were there all day! I had to walk MY KIDS through weed smoke. They were playing football amongst the parked cars. At one point, they were driving a large F150 truck through the lot and a man was hanging out of the passenger window to receive a throw. I had to slam my brakes to not get hit! Management refused to do anything. I don't need my car hit by a truck or a football. Or broken into for that matter.
2. Cleanliness: No vent fan in bathroom resulting in black mold growing on the ceiling. Big stains on the carpet all over the place. Building very worn. Stains on the ceiling from a large water leak. Everything in the hotel appears 30 plus years old.
3. Uncomfortable: Whole floor and elevator reeks of weed smoke. I didn't enjoy having to dodge the question from my 5 yr old about what "THAT" smell is (weed). The cleaning staff sprayed a deodorizer that was so thick it made my whole family gag in the hallway. Not exaggerating. We were all coughing.
Elevator very slow.
TV has some sort of auto quieting thing. When watching Moana, the audio would fade during the louder scenes and then come back. It was irritating to watch like that.
They ran out of parking spots for guests. No parking anywhere on July 4 for blocks. Multiple cars in lot without parking pass on windshield (I looked). No parking attendant. Manager refused to do anything. This was the final blow that caused me to evacuate my family to a different hotel at 9:30 in the evening right before the fireworks started. Wife furious. Not fun.
Had no problems at all at the next hotel.
Previous poor reviews I have read are accurate.
Management said they'd request a refund. I'm not holding my breath.

Nothing. Thankful it was only an overnight stay. I would not recommend staying here.

Staff was friendly

Guys, it’s 3 star hotel, but it seems like it higher than many 4star hotels; the room that me and my wife stayed was really nice and clean. The only “issue” was that it was not enough half and half for coffee:)

The floor in our room was soaking wet. A guy came and looked at it and brought towels and a fan. He was being helpful, but what the actual heck? What hotel just treats soaked carpet upon check-in as a “no big deal”. The guy even said the owners don’t care, the property is just going to crap. They are also charging $200 a night with taxes and fees, for the privilege of staying in a room that has a water leak. No other room was offered, just “it happens, we will take a look.”
The hotel looks like it hasn’t been updated in many spots in decades.
We ordered food from the restaurant, the food was very good, but the lady behind the bar that took our order seemed annoyed with us. She was busy, which I can understand is stressful, but she made it seem like we were inconveniencing her.

everything went well except for the restaurant opened later than we were told

Location

We went to dinner at Harbor 360 as we'd been there before a few time and the views were fantastic as usual. However, the place can't seem to figure out what it is. It used to be Top of the Harbor and had a consistent decor theme reflective of Duluth and the lake. Then it turned into JJ Astor for some reason, then incongruously into a Rat Pack themed supper club. Each inception got worse for food, decor, etc. They currently still have graphics of Sammy Davis Jr, Dean Martin, Marilyn Monroe with a hodgepodge of unrelated furnishing. It makes NO sense. A quick fix for that would be to simply take down those prints. Our waitress was wonderful, our food ok. But the worse thing was the MUSIC. Loud, worst of the 80s and 90s rock music. Totally inappropriate and annoying. It really ruined things. We finally had to listen to instrumental music on our cell phone at our table to cancel it out. VERY limited menu. It's worth the visit for a drink and to see the view. But doubtful we'll be back.

Elevators take 10 minutes minimum to reach your floor. We spent more time waiting on elevators than sleeping in our room. Sometimes they just stayed on one floor and didn’t move, sometimes the door would open a foot or more from the landing. The bathroom door didn’t lock, the tv remote didn’t work, the a/c unit sounded like a diesel truck, the hot tub was closed and everything is just kind of old and gross. The location is fine and there is plenty of parking. But we will never stay here again.

The parking ramp looks very sketchy. The front desk staff was welcoming, but once we got onto the elevator it felt unsafe, almost like it was going to drop.

I was immediately not impressed when we entered our room. We noticed stains on the pillows and blankets, and the room looked like it hadn’t been dusted in quite some time. Based on cleanliness alone, I would rate it 2/10. Noise-wise, it was very quiet and we didn’t hear anything, which was a plus.

I did call housekeeping to share my concerns, and they responded within about 15 minutes. A very kind staff member came up, remade the bed, and cleaned the entire room in front of us, which I really appreciated.

After that experience, I would overall rate this stay a 4/10.

Great location

Good location, close to the convention center and the 35 freeway.

Everyone on the staff was very friendly and helpful.