Hilton Dallas Lincoln Centre by the Galleria

Hotels
•
Hilton Hotels & Resorts
8.5 (506 reviews)
5410 Lyndon B. Johnson Freeway , Dallas , US
+1 972-934-8400

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great, convenient location (close to Galleria/highway/mall)
Friendly and attentive valet/staff
Lovely facility and atmosphere
Spacious rooms with good pillows and linens
Pool and accessible location
Cons:
Serious cleanliness issues (mold, filthy bathrooms reported)
Water problems (low pressure, constant drip) and some plumbing issues
Paid parking is expensive
Broken / missing amenities (no microwave, ice machines out, bar hours)
Room maintenance issues (stuck door, TV/AC problems) and uncomfortable beds for some

Categories

Cleanliness
4
Multiple strong complaints about cleanliness: mold in vents and lobby, filthy bathroom with hair and debris, dripping pipes — cleanliness is a clear problem for several guests.
Service
9.5
Several mentions of friendly, attentive staff and valet; some isolated front-desk lapses (early bar closing, handling of complaints) but overall service interactions were repeatedly described as professional and courteous.
Location
9.5
Many reviews praise the convenient location (close to Galleria, highway, mall) and accessibility; one review noted it felt 'far from everything' but majority sentiment is strongly positive about location.
Room Quality
9
Mixed signals: some guests noted AC/temperature, a stuck door, TV/pipe issues and uncomfortable beds, while others cited spacious rooms, good pillows and linens and a lovely facility — overall room quality trends positive for most guests.
Amenities
9
Amenities are generally appreciated (pool, valet, pleasant facility) though there are specific negative notes: no microwave in some rooms, ice machines out on certain floors, occasional early bar closure and paid parking.
Value for Money
9
Opinions vary: several guests felt parking fees and some room issues made the stay overpriced, while others said the property was 'worth every dime' and would return — overall perceived value skews positive among reviewers.
Food and Beverage
9
Limited mentions: bar closed earlier than expected for at least one guest and bottled water charges noted; otherwise little direct feedback on dining, so F&B is treated as generally adequate.
Overall Experience
9
Overall sentiment is mixed but leans positive: several guests recommend or plan to return, praising location and atmosphere, while a subset experienced serious cleanliness and maintenance issues that impacted their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxury Hotel Across from Dallas Galleria Mall

Upscale Accommodations: Each guest room at Hilton Dallas Lincoln Centre offers a flat-screen cable TV, mp3-compatible radio, premium bath amenities, and upscale linens for a comfortable stay.

Dining Excellence: Enjoy contemporary American cuisine with a Southwestern flair at Crockett’s Restaurant or savor regional tapas and cocktails at the H Bar for a delightful culinary experience.

Convenient Amenities: Take advantage of the outdoor pool, fitness center, and business center during your stay. Plus, benefit from free Wi-Fi, a complimentary transfer service, and room service for added convenience.

Book now to experience luxury and convenience at Hilton Dallas Lincoln Centre, just a short distance from major attractions and airports.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.5
Based on 506 reviews
Cleanliness: 4
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
C
Casie • family_with_children • us
9
A great stay in Dallas.
Pros:

Great location, very clean and comfortable

Cons:

The water pressure could have been better.

2026-10-28 • via Nuitee
P
Patrice • extended_group • ch
7
2026-10-20 • via Nuitee
S
Swyers • couple • us
7
I will likely stay someplace with a microwave.
Pros:

Cleanliness

Cons:

No microwave! Didn’t like being charged three dollars for water.

2026-10-08 • via Nuitee
S
Santiago • couple • ar
1
2026-09-09 • via Nuitee
S
Sharifa • family_with_children • us
1
Wasn’t worth the money
Pros:

I made it to my room at 5:15 pm or so … took a shower and the water was still in the tub when I came back from the opera house . Ac set on 70 felt like 80 I woke up sweating

Cons:

Access to the garage , and the water piping was messed up how did anyone not complain about the water issues

2026-09-07 • via Nuitee
M
Madison • couple • us
9
Would recommend
Pros:

Easily accessible, nice, valet was friendly & attentive

Cons:

The construction at 830am on Sunday. Saturday they waited till 11ish

2026-09-06 • via Nuitee
C
Crystal • couple • us
10
2026-08-27 • via Nuitee
A
Amanda • couple • us
3
Dirty, overpriced, and uncomfortable.
Pros:

Though the area is a little sketchy, it is close to the highway and mall.

Cons:

There is mold throughout the air vents of the property, the lobby being the worst.

We stayed in room 302 and the bathroom was filthy. Pubic hair all over the bathroom tub, floor, and even one on the sink vanity area. There was even a blue eyelash in the tub. We were on a tight schedule our first day so we did not have time to wait for housekeeping, thank goodness I always bring Lysol wipes with me!

Then there was the constant drip from the pipe above my tub all day and night! The TV we could never get to work, they said they’d have to send up an engineer to look at it but we declined. We just wound up watching the news on our devices.

We were not a fan of the beds, we both woke up with lower back pain. But everyone is different, some might like the beds. The pillows and linens were good though.

And parking, the parking garage is so far away if you want to self park. At $29.23 a day to self park is a rip off!!! With their room rates being on the higher side this parking fee is ridiculous.

On the first night when we made it back to the hotel at 9:45pm, we thought it would be nice to have one drink before heading up to our room but the bar was already closed. I asked the man at the check-in desk about the hours and he said it closes at 10pm, I was like it’s 9:45 and he just repeated it closes at 10. We were exhausted and were not in the mood to be doing a back and forth.

I forgot to add the door to the room, it was very difficult to open and close. You had to put your weight into it or jerk it hard to make sure it clicked closed. It was as if the door jam was warped. Very unsafe.

2026-08-27 • via Nuitee
J
Jane • couple • us
10
I w come back
Pros:

Best get away venue

Cons:

The pool, clean environment.in short everything was perfect

2026-08-26 • via Nuitee
R
Ronan • solo_traveller • ie
7
2026-08-17 • via Nuitee
W
Waleola • family_with_children • us
10
Lovely facility and every dime spent was worth it
Pros:

A lovely facility with a breathtaking atmosphere

Cons:

Paying to park my car 🫠

2026-08-17 • via Nuitee
P
PHILIPPE • couple • fr
8
Un hôtel correct mais éloigné
Pros:

Chambres spacieuses

Cons:

Loin de tout

2026-08-08 • via Nuitee
K
Kyle • family_with_children • us
10
2026-08-04 • via Nuitee
J
Jones • solo_traveller • us
10
2026-08-02 • via Nuitee
D
Dalia • couple • jo
1
Disappointing experience that did not reflect Hilton’s usual standards.
Pros:

The location was convenient and close to the Galleria. The lobby was clean, and some staff members were polite and professional.

Cons:

Unfortunately, my stay did not meet the standards expected from a Hilton property. I experienced several issues that affected my comfort and overall experience. The room and services did not match the price I paid, and my concerns were not handled satisfactorily. I expected a much higher level of quality, cleanliness, and customer service. Overall, I was disappointed and believe improvements are needed.

2026-07-23 • via Nuitee
S
sidney • couple • us
10
2026-07-18 • via Nuitee
S
Stanley • couple • us
10
I always love my stay here at the Hilton Dallas Lincoln Center. I’ll be staying here again.
Pros:

I love the convenience and location of this hotel.

Cons:

Nothing.

2026-07-16 • via Nuitee
D
Daniela • family_with_children • ch
8
2026-07-14 • via Nuitee
P
Peggy • solo_traveller • us
10
2026-07-13 • via Nuitee
D
Dan • solo_traveller • us
10
2026-07-12 • via Nuitee