The Portswood Hotel

Hotels
8.2 (685 reviews)
Portswood Road , Cape Town , za
+27 21 418 3281

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noisy air conditioning
Inconsistent food quality

Categories

Cleanliness
7.59
Room cleanliness mentioned positively, but issues with old facilities were noted.
Service
9.06
Staff were responsive and helpful, with several praises for their assistance.
Location
9.1
Great, safe location near V&A Waterfront with easy access.
Room Quality
7.55
Rooms spacious but some reports of hard beds and noisy air conditioning.
Amenities
8.08
Multiple amenities were offered, but some were outdated.
Value for Money
8.54
Good value with location and breakfast quality highlighted.
Food and Beverage
7.09
Food quality received mixed feedback, with some dishes being disappointing.
Overall Experience
8.56
Overall positive experiences, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:51

Property Description

Stylish Accommodation
The Portswood hotel, located on the V&A Waterfront, offers chic guest rooms decorated in a maritime style. Each room features air conditioning, satellite TV, and a modern en-suite bathroom for your comfort.

Relaxation and Dining
Enjoy the outdoor swimming pool and terrace, perfect for unwinding under the sun. Indulge in a rich daily breakfast, light snacks, or Indian cuisine at the Quarterdeck Restaurant with Cape Malay decorations. End your day with a drink at the cocktail bar.

Convenient Location
Benefit from free Wi-Fi, 24-hour room service, and proximity to the city centre and Cape Town International Airport. Book your stay at The Portswood for a delightful waterfront experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 75 per day.

Location

Guest Reviews

8.2
Based on 685 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
F
Fiona • couple • au
10
Pros:

The location is great with access to V&A waterfront for shopping, restaurant & tourist pick up & drop off locations.
The room was a good size & the beds comfy.
The breakfast was great.
I don’t think there was anything we didn’t like about the hotel & would stay again.

2026-07-25 • via Nuitee
B
Bawazir • couple • sa
10
Great Rooms and Location Definitely will recommend it and Hopefully Visit agian
Pros:

Secure Clean and Nice Staff

Cons:

Some issues with the washroom door lock

2026-07-25 • via Nuitee
R
reception261 • Business
8
The Portswood Hotel
Pros:

We always stay at this hotel whenever we're travelling for work, and it never disappoints. The rooms are always spotless, comfortable, and well maintained. The breakfast is delicious with a great variety to choose from, and the staff are consistently friendly, welcoming, and happy to help. It's become our go-to hotel, and we always have a fantastic stay. Highly recommended!

2026-07-20 • via Tripadvisor
T
T1370JIjulies • Solo travel • Reykjavik, Capital Region
8
Central location for Capetown Wharf and Boardwalk
Pros:

Fantastic location, with only being a two minute walk to the Wharf and Boardwalk. As I was staying a few days, reception/concierge were really helpful in connecting me with day spas, day trips and seemed to know all the tour guides. Exceptionally clean, wonderful restaurant with attentive staff - a wonderful alternative to some of the bigger chains.

2026-07-20 • via Tripadvisor
P
Paulo • couple • br
10
Hotel e equipe digno de elogios
Pros:

Equipe muito atenciosa, prestativa e educada, sempre de bom humor todos e fizeram o diferencial com cuidado, acolhimento e sensibilidade para nós. A localização é perfeita para tudo a pé . O café da manhã muito saboroso e com diversas alternativas para todos os gostos . Certamente volto e recomendo o hotel

Cons:

Não houve nada de nota

2026-07-20 • via Nuitee
L
Lize-Mari • couple • za
10
2026-07-19 • via Nuitee
I
Iris or Jeff • solo_traveller • us
10
Great walkable location
Pros:

Amazing location to the warf. Friendñy great service. Nice room 201.

2026-07-19 • via Nuitee
A
Arthur • solo_traveller • br
8
2026-07-17 • via Nuitee
A
Andre • extended_group • za
8
2026-07-16 • via Nuitee
G
Gregory • couple • za
8
Excellent
Pros:

Good

2026-07-15 • via Nuitee
A
Ana • solo_traveller • br
9
2026-07-14 • via Nuitee
B
Bawazir • solo_traveller • sa
10
Pros:

Excellent Service Safe Clean and Reliable Staff

Cons:

Definitely will book again

2026-07-13 • via Nuitee
B
Beth • couple • nz
9
Well located and very comfortable
Pros:

Exceptionally friendly helpful staff

Cons:

Nothing

2026-07-12 • via Nuitee
M
Michael • family_with_children • us
8
2026-07-09 • via Nuitee
M
Mmathebe • solo_traveller • za
7
Overall, decent value for its location.
Pros:

Great location

Cons:

Old rooms and the staff could be more friendly.

2026-07-06 • via Nuitee
V
Vanise • solo_traveller • ao
8
2026-07-04 • via Nuitee
P
Paul • solo_traveller • au
9
Happy with all aspects of Hotel
Pros:

Our room was comfortable and great location

2026-07-04 • via Nuitee
I
Ina • family_with_children • za
10
2026-07-02 • via Nuitee
C
Corné en Ina • solo_traveller • za
7
2026-07-02 • via Nuitee
J
Johan • solo_traveller • za
8
2026-07-01 • via Nuitee