The Portswood Hotel

Hotels
8.2 (729 reviews)
Portswood Road , Cape Town , ZA
+27 21 418 3281

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noisy air conditioning
Inconsistent food quality

Categories

Cleanliness
7.59
Room cleanliness mentioned positively, but issues with old facilities were noted.
Service
9.06
Staff were responsive and helpful, with several praises for their assistance.
Location
9.1
Great, safe location near V&A Waterfront with easy access.
Room Quality
7.55
Rooms spacious but some reports of hard beds and noisy air conditioning.
Amenities
8.08
Multiple amenities were offered, but some were outdated.
Value for Money
8.54
Good value with location and breakfast quality highlighted.
Food and Beverage
7.09
Food quality received mixed feedback, with some dishes being disappointing.
Overall Experience
8.56
Overall positive experiences, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:51

Property Description

Stylish Accommodation
The Portswood hotel, located on the V&A Waterfront, offers chic guest rooms decorated in a maritime style. Each room features air conditioning, satellite TV, and a modern en-suite bathroom for your comfort.

Relaxation and Dining
Enjoy the outdoor swimming pool and terrace, perfect for unwinding under the sun. Indulge in a rich daily breakfast, light snacks, or Indian cuisine at the Quarterdeck Restaurant with Cape Malay decorations. End your day with a drink at the cocktail bar.

Convenient Location
Benefit from free Wi-Fi, 24-hour room service, and proximity to the city centre and Cape Town International Airport. Book your stay at The Portswood for a delightful waterfront experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Location

Guest Reviews

8.2
Based on 729 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
S
Savita • couple • gb
10
Highly recommend this lovely hotel!
Pros:

Great breakfast. Perfect location!

2026-10-22 • via Nuitee
T
Terry • family_with_children • us
9
Pros:

The hotel location was excellent for our group to walk to the attractions at the V & A waterfront. The staff was courteous and helpful and the breakfast was excellent.

Cons:

New towels in the bathrooms. Ours were on their way out.

2026-10-19 • via Nuitee
A
Anthony • solo_traveller • za
7
Pleasant experience
Pros:

The staff gave us a fantastic welcome and was also very accommodating when we enjoyed our breakfast outside.

Cons:

The noise outside at 06:00 on the Sunday morning. We however believe that this was not caused by the hotel staff, but staff from a nearby hotel.

2026-10-18 • via Nuitee
S
Susan • couple • za
8
2026-10-18 • via Nuitee
P
Patrick • couple • ch
6
Convenient location
Pros:

Location

Cons:

Standard soulless type of hotel, not my type and expensive for what we got

2026-10-17 • via Nuitee
C
Celimpilo • solo_traveller • za
10
Awesome fantastic
Pros:

Location
Friendly staff

Cons:

Nothing

2026-10-16 • via Nuitee
J
julian • solo_traveller • gb
9
2026-10-15 • via Nuitee
J
julian • solo_traveller • gb
10
2026-10-15 • via Nuitee
H
Hisae • solo_traveller • jp
8
安心に過ごせた良いホテルでした
Pros:

エリアとスタッフの皆様

Cons:

特になし

2026-10-14 • via Nuitee
R
Rackel • couple • br
8
Localização perfeita
Pros:

Localização perfeita e bom café da manhã. O acesso ao complexo do waterfront é muito próximo, local muito seguro.

Cons:

Meu quero era virado para a entrada do hotel, então logo cedo era muito barulho de gente chegando e saindo e mesmo no 4 andar o barulho era bastante incomodo.

2026-10-11 • via Nuitee
A
Adele • couple • gb
3
2026-10-10 • via Nuitee
R
Raymond • solo_traveller • no
8
2026-10-07 • via Nuitee
Z
Zalina • couple • ca
9
Great safe stay close to V&A waterfront
Pros:

Excellent location, easy to get to stop 1 of HOHO Red bus, as well as waterfront restaurants and shops. Good breakfast, good room with everything we needed

Cons:

Nothing

2026-09-14 • via Nuitee
P
peter • solo_traveller • us
9
2026-09-13 • via Nuitee
L
Lyle • solo_traveller • za
9
2026-09-11 • via Nuitee
H
HollyMTitanium • Couples • Frankfort, Kentucky
8
Nice stay close to the Water Front
Pros:

This was a nice hotel conveniently located near the waterfront. Staff was friendly and the rooms were clean and nice. Our room was directly over the pool and bar area. The first night there was a private event that was very loud, but thankfully ended around 10:30/11. The breakfast was nice with someone making eggs to order. Overall it is a nice hotel, I would stay again, but nothing super special about it.

2026-08-29 • via Tripadvisor
C
Christian_SEY • NONE
8
Great location and amazing staff!
Pros:

We had a lovely time with family and child here. Staff were helpful and friendly. Great location and proximity to VA waterfront with value for money.

2026-08-26 • via Tripadvisor
Q
Q4313XQtima • NONE
8
Good location and value
Pros:

Well located hotel with decent standard if rooms. Our only issue was attention from some staff at breakfast.

2026-08-26 • via Tripadvisor
M
Marita • family_with_children • na
9
2026-08-25 • via Nuitee
W
Wilma • couple • au
5
2026-08-25 • via Nuitee