The Portswood Hotel

Hotels
8.2 (652 reviews)
Portswood Road , Cape Town , za

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noisy air conditioning
Inconsistent food quality

Categories

Cleanliness
7.59
Room cleanliness mentioned positively, but issues with old facilities were noted.
Service
9.06
Staff were responsive and helpful, with several praises for their assistance.
Location
9.1
Great, safe location near V&A Waterfront with easy access.
Room Quality
7.55
Rooms spacious but some reports of hard beds and noisy air conditioning.
Amenities
8.08
Multiple amenities were offered, but some were outdated.
Value for Money
8.54
Good value with location and breakfast quality highlighted.
Food and Beverage
7.09
Food quality received mixed feedback, with some dishes being disappointing.
Overall Experience
8.56
Overall positive experiences, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:51

Property Description

Stylish Accommodation
The Portswood hotel, located on the V&A Waterfront, offers chic guest rooms decorated in a maritime style. Each room features air conditioning, satellite TV, and a modern en-suite bathroom for your comfort.

Relaxation and Dining
Enjoy the outdoor swimming pool and terrace, perfect for unwinding under the sun. Indulge in a rich daily breakfast, light snacks, or Indian cuisine at the Quarterdeck Restaurant with Cape Malay decorations. End your day with a drink at the cocktail bar.

Convenient Location
Benefit from free Wi-Fi, 24-hour room service, and proximity to the city centre and Cape Town International Airport. Book your stay at The Portswood for a delightful waterfront experience.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 13 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs ZAR 75 per day.

Location

Guest Reviews

8.2
Based on 652 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
I
Ian extended_group au
8
Pros:

Great location. Good breakfast with variety. Staff are all friendly.

2026-05-30 via Nuitee
P
Pamela couple nz
10
A great holiday. Jan at the front desk when we arrived after midnight from NZ was very friendly and welcoming. All the s
Pros:

Close to the Cape Town Marathon start line and V&A waterfront.

Cons:

N/A

2026-05-29 via Nuitee
S
STAVROPOULOU solo_traveller gr
9
2026-05-27 via Nuitee
Y
YUTING solo_traveller us
10
2026-05-26 via Nuitee
S
Steve couple us
9
Excellent hotel
Pros:

Great hotel. Conveniently located next to the V&A waterfront. Nice, well maintained room and friendly staff. Good breakfast.

2026-05-25 via Nuitee
D
David solo_traveller za
8
Convenient and comfortable stay.
Pros:

Lovely staff, very convenient location, rooms are compact but functional if you’re staying in your own.

Cons:

I was staying in a room on the first floor at the front of the property and that was quite noisy with all the cards and your bussed arriving and leaving. Better to sleep at the back of the hotel.

2026-05-25 via Nuitee
J
Jags couple in
8
Pros:

Beakfast was very good and elaborate and the location is superb, right at the Waterfront.

2026-05-24 via Nuitee
K
kymmi19 NONE Mapleton, Utah
10
Loved this hotel!
Pros:

The location of this hotel was amazing. Quick backstreet walk to all the shops and restaurants. We enjoyed massages, working out at the gym and day trips to see this beautiful area. There are many choices of restaurants nearby. The staff was so friendly and we loved the service at this hotel!!

2026-05-23 via Tripadvisor
P
pnoronha extended_group pt
7
2026-05-18 via Nuitee
S
steveoD3978UA NONE
10
Excellent hotel
Pros:

Great hotel. Conveniently located next to the V&A waterfront. Nice, well maintained room and friendly staff.

2026-05-17 via Tripadvisor
D
Davidonair0008 Couples
10
Good service
Pros:

Rooms outdated needs a refurbishment
Wouldn't say value for money but Value for Service breakfast team is spectacular the chef that sings is so out of this world , bongi from housekeeping was very helpful, Paige ! very cheerful made the stay exciting every morning when we left the hotel and always had interesting conversation with a positive atmosphere
Michael was helpful and always showing us direction , I missed one name but she stands at reception wears glasses with blonde hair always says good morning in a special way
Location is great very close to the waterfront hotel just needs TLC

2026-05-16 via Tripadvisor
A
Anel couple za
8
Good location with excellent breakfast
2026-05-16 via Nuitee
S
Steen couple de
8
2026-05-15 via Nuitee
G
Graeme solo_traveller ie
6
2026-05-15 via Nuitee
E
E8901XHelizabethm NONE
8
Great location!
Pros:

This hotel is in a fantastic hotel for tourists, right on the V&A waterfront. Staff are very attentive. The hotel is clean and comfortable, with nicely themed decor. Rooms are a little bit old fashioned, but are comfortable nonetheless. My room had a great view of the waterfront. I wouldn't hesitate to stay in this hotel again the next time I visit Cape Town!

2026-05-14 via Tripadvisor
V
V2018PBdavid NONE Greater Manchester, England
8
Great Hotel
Pros:

Great location near the V and A seafront with all shops and attractions. All staff were very helpful and friendly. Rooms and beds very comfortable.Food was delicious but a restricted menu.

2026-05-14 via Tripadvisor
8
848vivianj Couples
10
Would definitely return
Pros:

Faultless stay in ideal location with terrific staff

2026-05-11 via Tripadvisor
J
Jacques solo_traveller na
8
2026-05-11 via Nuitee
A
Afonso couple pt
10
Very good introduction to Cape Town
Pros:

Breakfast excellent
Staff very friendly on a perfect location

Cons:

Nothing, realy

2026-05-11 via Nuitee
B
Beat couple ch
10
Gerne wieder, super Lage!
Pros:

Sauber, konfortabel, unglaublich schönes und reichhaltiges Frühstücksbuffet.

2026-05-11 via Nuitee