DoubleTree by Hilton Chicago - Arlington Heights

Hotels
•
Doubletree by Hilton
7.8 (436 reviews)
75 West Algonquin Road , Arlington Heights , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Breakfast and cookies enjoyed
Cons:
Cold service from staff
Old property with issues

Categories

Cleanliness
7.01
Review indicated a need for improved cleanliness.
Service
7.98
Staff members were described as cold, impacting service quality.
Location
9.52
Good location as highlighted in multiple reviews.
Room Quality
7.47
Old property leading to dissatisfaction with room quality.
Amenities
7
Issues noted with advertised amenities, such as shuttle service.
Value for Money
6.96
Concerns about services not matching the cost.
Food and Beverage
8.51
Positive comments about breakfast and cookies.
Overall Experience
7.98
Mixed overall experience, but several positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:27

Property Description

Modern Conveniences
Conveniently located off motorway I-90 and near O'Hare International Airport, the DoubleTree Hotel Chicago-Arlington Heights offers guests a plethora of modern amenities.

Nearby Attractions
Explore popular attractions like Metropolis Performing Arts Center, Woodfield Mall, and Arlington Park Horse Racetrack within a short distance from the hotel.

Comfort and Dining
Indulge in complimentary warm chocolate chip biscuits at check-in, unwind on luxurious Sweet Dreams bedding, savor delicious meals at Birch River Grill, and stay connected with free high-speed internet.

Experience comfort, convenience, and exceptional service at DoubleTree Hotel Chicago-Arlington Heights. Book your stay now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note: Guests must be 21 years or older in order to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Location

Guest Reviews

7.8
Based on 436 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.52
Room Quality: 7.47
Amenities: 7
Value for Money: 6.96
Food and Beverage: 8.51
Overall Experience: 7.98
A
Athul • solo_traveller • us
7
Overall, I enjoyed my stay and would definitely come back.
Pros:

The room was spacious, inviting, and very clean, and the ambiance was great. It was the perfect place to relax and unwind after a long, tiring day of activities. The king-size bed was also really comfortable, which made it even easier to get a good night’s rest. The bathroom was spotless as well. The flat-screen TV was great and had a ton of live-streaming channels. I ended up watching like five episodes of Law & Order: SVU during my stay, lol! They also had Netflix, Apple TV, and more.

Cons:

Unfortunately, my experience with the reception staff was not very positive, as they were not particularly polite or welcoming. I was also disappointed that I could not order room service, despite it being advertised as an available service. When I called the room service number, someone answered and said, “There was no room service today,” in a rather impolite and dismissive tone. The view from my window was also not particularly impressive, especially considering that my room was on the fourth floor.

2026-09-15 • via Nuitee
K
Kaden • solo_traveller • us
8
2026-09-14 • via Nuitee
M
Michael • couple • us
9
Pros:

Clean, good condition, great air conditioning in the room. Was not able to hear other rooms, so that was a big bonus. Great place to stay!

Cons:

Really wish there was a hot tub down by the pool.

2026-09-14 • via Nuitee
C
Cynthia • solo_traveller • gb
8
2026-09-03 • via Nuitee
M
Maia • family_with_children • us
9
comfortable
Pros:

I love the pool they had! I also love the overall cleanliness and friendly atmosphere

Cons:

my room not having a fridge like it said but still made things work without it!

2026-08-11 • via Nuitee
S
Sarah • family_with_children • us
9
Other than not having the hot water the stay was good.
Pros:

The staff was very nice and the woman who checked us in was very pleasant and was helpful in any questions we had.

Cons:

The only thing was we had no hot water for showers that morning and I had to call front desk and was told they had a boiler problem but it was fixed I felt they should have notified the guest this had happened.

2026-08-10 • via Nuitee
B
Barbara • family_with_children • us
10
2026-08-04 • via Nuitee
6
61ginaa • Friends getaway • Aberdeen, Idaho
10
Great customer service
Pros:

Very clean and close to places to eat. Restaraunt on property as well. Tonya at the front desk was so kind and helpful, gave great recommendations!

2026-07-29 • via Tripadvisor
T
tonynY4873JW • Business
4
This Double Tree, is Double Trouble
Pros:

This is the worst Hilton experience in my many visits to other properties. 1st the shuttle was not available from the airport to the hotel. Secondly, each night during my stay, I requested the courtesy shuttle and was informed that it was not available. No reason was given. I will never book this property again.

2026-07-17 • via Tripadvisor
T
Tomoyuki • solo_traveller • sg
8
2026-07-15 • via Nuitee
W
Warren • family_with_children • us
10
Calm, quiet, clean.
Pros:

The property was well maintained and staff were very nice. The hotel was also quiet. They asked if we had any special requests, we were able to request a quiet floor for our autistic child and they delivered🩷

Cons:

Can’t really think of anything I disliked, breakfast was great, bar keep was great, amenities were great,etc. If I have to choose one thing, maybe free cookies the whole stay😂 they were soooo good and a bigger breakfast menu (not including the buffet)

2026-07-07 • via Nuitee
R
Renuka • family_with_children • us
8
2026-07-06 • via Nuitee
F
Ferhat • couple • tr
1
2026-07-03 • via Nuitee
S
Shukla • family_with_children • us
7
2026-07-02 • via Nuitee
L
Leah • solo_traveller • us
10
2026-06-29 • via Nuitee
F
Ferhat • extended_group • tr
1
Cons:

rezervasyon yaptıgımız odayı vermedıler

2026-06-29 • via Nuitee
M
Merryl • family_with_children • us
8
2026-06-22 • via Nuitee
S
Sara • extended_group • us
7
very nice hotel for business travel.
Pros:

the blackout curtains and the bedding (pillow, cover)....best night sleep i've had in ages!

Cons:

used the plug in the lamp base to charge my computer and the computer got so hot it wouldn't charge for a day!

2026-06-17 • via Nuitee
C
Charles • solo_traveller • us
10
Great suburban location
Pros:

Great location, great breakfast, very comfortable rooms and bedding

Cons:

Nothing

2026-06-15 • via Nuitee
A
Akihiro • solo_traveller • jp
5
2026-05-26 • via Nuitee