Holiday Inn Portland - Columbia Riverfront by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (617 reviews)
909 N. Hayden Island Drive , Portland , US
+1 503-283-4466

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Riverfront location and excellent views
Friendly, personable staff (Douglas, Wanda, Hunter, bar staff)
Corner/large rooms with big windows
Complimentary breakfast praised by several guests
Pleasant walking path
Cons:
Reports of dirty linens, room smells, and spider webs
Uncomfortable/old mattresses and noisy adjoining doors
Limited/free coffee availability and paid/late coffee service
Broken AC and elevators out during some stays
Long breakfast wait times during busy periods
Some rooms exposed to freeway noise

Categories

Cleanliness
6
Multiple reviews call out dirty beds and linens, room smells of food, spider webs, and limited housekeeping supplies (e.g., only one roll of TP), indicating below-standard cleanliness.
Service
9.5
Many guests praised staff by name (Douglas, Wanda, Hunter) and noted very friendly, helpful bar and wait staff; isolated report of an unfriendly check-in (Tara) but overall service is a strong point.
Location
9.2
Consistently praised riverside location, corner rooms with Columbia River views and a pleasant walking path; minor downside is some rooms are very close to the freeway and experience noise.
Room Quality
7.2
Mixed room quality: some large, beautiful rooms with great windows, but problems reported including brutal/old mattresses, broken AC, adjoining non-soundproof doors, and lingering food odors.
Amenities
7.6
Amenities are mixed: outstanding complimentary breakfast noted by some, but long waits at peak times, no free lobby coffee (coffee availability limited/paid), elevators down during stays, and pool access inconveniently located.
Value for Money
8
Mixed perceptions of value: some guests called it good value while others found certain offerings (restaurant/room condition) overpriced or disappointing.
Food and Beverage
8.8
Food received high praise in several reviews (outstanding complimentary breakfast, delicious restaurant, excellent bar service), though there were complaints about coffee availability and long breakfast service times when busy.
Overall Experience
9.3
Despite some issues (cleanliness, noise, amenities), many guests reported a brilliant time, would return, and highlighted unforgettable river views and strong staff service, yielding a very positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Luxurious Accommodation

Holiday Inn Portland - Columbia Riverfront, an IHG Hotel, offers a comfortable stay in Portland with air-conditioned rooms equipped with modern amenities like a coffee machine, microwave, and flat-screen TV. The private bathrooms feature a refreshing shower, ensuring a relaxing experience for guests.

Fantastic Facilities

Guests can enjoy a range of facilities including a seasonal outdoor pool, fitness centre, and hot tub. The hotel also boasts a restaurant, 24-hour front desk, and free WiFi throughout the property. Additionally, the business centre and vending machines add convenience to your stay.

Great Location

Conveniently located near popular attractions like Moda Center and Oregon Convention Center, and just a short drive from Portland International Airport, Holiday Inn Portland - Columbia Riverfront is the perfect choice for both leisure and business travelers.

Book your stay now at Holiday Inn Portland - Columbia Riverfront for a memorable experience in Portland!

Important information:

A USD 50 per stay authorization will be applied to your card during your stay for incidentals. This will be released upon departure; cash will not be accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, May 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Guest Reviews

8.2
Based on 617 reviews
Cleanliness: 6
Service: 9.5
Location: 9.2
Room Quality: 7.2
Amenities: 7.6
Value for Money: 8
Food and Beverage: 8.8
Overall Experience: 9.3
L
llstrause • family_with_children • us
7
Pros:

It's on the banks of the Columbia River, it's super clean.

Cons:

Other than kcups in your room coffee is not available until 7 am! So you're making due with a pack of sugar and cream if you're wanting coffee before that. And then I got hassled about ordering a cup of coffee once the restaurant opened. Yes, I know I'm going to get charged for it, I have the money to pay. I dunno they just seemed stingy with the coffee. And I only had one roll of TP for two and half days. No room service during that time. Gave me a parking lot view although it appeared river view rooms were available.

2026-10-27 • via Nuitee
S
Sandra • family_with_children • us
5
2026-10-26 • via Nuitee
O
Olesia • couple • ca
2
2026-10-23 • via Nuitee
O
Olesia • couple • ca
4
Cons:

It was really dirty! The beds were dirty, and the linens were dirty. I'm shocked. The staff was unfriendly, especially Tara, who checked us in.

2026-10-23 • via Nuitee
S
Susan • solo_traveller • us
5
Don’t stay here unless you have to.
Pros:

Location, bed but there were no extra blankets nor could I pull the one blanket up far enough to cover cover myself. The staff was great, however.

Cons:

Freeway noise but I guess I should have expected it. My room was as close to the freeway as possible and was at the same level as the interstate. I slept horribly, in part due to lack of blankets capable of covering my shoulders. The coffee machine didn’t work well. It needed to be replaced.

2026-10-21 • via Nuitee
S
Susan • couple • us
8
2026-10-16 • via Nuitee
V
Vera • couple • us
9
2026-10-12 • via Nuitee
H
Heather • couple • us
8
Great breakfast and super location!
Pros:

The view from our corner room overlooking the Columbia River was fantastic. The complimentary morning breakfast was outstanding and quite a surprise. Our server, Douglas, was excellent!

Cons:

The room had an adjoining door and the party next door was very loud and noisy until past 1:00 am. We did call the front desk and they offered to move us to another room (too late in the evening by then. We recommend that the hotel notify guests that this room has an adjoining door that is not soundproof in any way.

2026-10-11 • via Nuitee
S
Sage • couple • us
4
Ok place to stay, good location but poor comfort due to broken AC
Pros:

Easy location

Cons:

Air conditioning did not work, was blowing warm air the whole time, and sleep was really uncomfortable during the night because it was so hot.

2026-10-09 • via Nuitee
T
Tyler • solo_traveller • us
10
2026-10-08 • via Nuitee
D
Deleon • couple • ca
7
2026-09-17 • via Nuitee
M
Manuel • couple • us
8
Nice experience nice value lovely place.
Pros:

Loved the views, got a corner room right against the riverfront. Staff were super friendly and helpful.

Cons:

The elevators were down our whole stay and the room, despite me and my partners best efforts, smelled like some kind of food since the moment we walked in; whether from the last stay or otherwise.

2026-09-17 • via Nuitee
R
richard • solo_traveller • gb
10
2026-09-16 • via Nuitee
M
MONICA • couple • us
10
Pros:

Loved this hotel and views amazing!!

2026-09-14 • via Nuitee
M
MONICA • couple • us
10
2026-09-14 • via Nuitee
R
Reinhold Joyce • solo_traveller • us
7
2026-09-14 • via Nuitee
M
Marsha • couple • us
9
Wonderful walking path . Loved where the hotel was located on the river. They fulfilled my request.
Pros:

Loved the view! The wait staff were fantastic. Especially Wanda and Hunter. So personable.

Cons:

No Coffee in the Lobby. Had to pay for all your coffee. Almost every hotel we've ever been in they have coffee or tea available. Especially if you arrive late at night and you're really tired some hot coffee or tea would be nice.

2026-09-14 • via Nuitee
C
Chapple • couple • us
4
2026-09-13 • via Nuitee
J
Josh • solo_traveller • ca
4
Cons:

Worst beds ever. Mattresses were brutally uncomfortable and should have been replaced years ago.

2026-09-12 • via Nuitee
K
Kristina • couple • us
10
We had a brilliant time. Will always stay there in the future
Pros:

Beautiful room with big windows and delicious restaurant

Cons:

Everything was perfect

2026-09-10 • via Nuitee