Wild Palms, a JdV by Hyatt Hotel

Hotels
Joie De Vivre
8.4 (683 reviews)
910 East Fremont Avenue , Sunnyvale , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Noise from adjacent rooms
Hallway cleanliness issues

Categories

Cleanliness
7.93
Room cleanliness was mentioned positively, but issues with hallway cleanliness noted.
Service
8.9
The staff were friendly and attentive, contributing positively to the experience.
Location
8.74
The hotel is well-located near restaurants and shops.
Room Quality
8.09
Rooms were generally clean and comfortable but there were noise issues reported.
Amenities
8.42
Amenities like breakfast, pool, and spa provided a good experience.
Value for Money
8.28
Overall value reviewed as decent with good amenities.
Food and Beverage
8.53
Breakfast offerings were well-received and enjoyable.
Overall Experience
8.3
Overall satisfaction indicated a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:17

Property Description

Vibrant Mediterranean Ambiance
Experience the vibrant Mediterranean ambiance at The Wild Palms Hotel, part of JdV by Hyatt, with two spectacular courtyards creating a picturesque setting for your stay.

Island Atmosphere and Relaxation
Immerse yourself in the hotel's island atmosphere surrounded by lush tropical landscaping, exquisite mosaics, and a relaxing pool and hot tub area complete with sundeck, pool towels, and umbrellas.

Convenience and Comfort
Enjoy clean and comfortable bungalow-style rooms, an outdoor pool, open-air public areas, on-site parking, and in-room Wi-Fi. Benefit from seamless travel experiences with mobile check-in, room key services, and complimentary early check-in and late check-out.

Book your stay at The Wild Palms Hotel now and indulge in a perfect blend of relaxation and convenience during your Silicon Valley visit.

Important information:

Please note:

A refundable deposit per night will be held on guests credit card at time of check in for incidental charges. Cash can only be used on room charges upon departure.

Please note that all Special Requests are subject to availability and additional charges may apply.

- When booking more than 5 rooms, different policies and supplements may apply.

Pets may be brought into the pool area, but are not allowed in the pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 683 reviews
Cleanliness: 7.93
Service: 8.9
Location: 8.74
Room Quality: 8.09
Amenities: 8.42
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.3
V
Victoria solo_traveller us
9
Cute summer vibes
Pros:

Cute concept. Good parking.

Cons:

Breakfast was good but ran out of food for the amount of guests. The door chain was broken.

2026-05-19 via Nuitee
M
Ming Jui solo_traveller tw
8
Pros:

環境乾淨,早餐也很好

Cons:

不知為何,我在booking.com已先被扣款,但入住的時候又被要求支付72美金?
可以告訴我原因嗎?

2026-05-18 via Nuitee
L
Lydia family_with_children us
10
2026-05-15 via Nuitee
S
SESSCT Business San Luis Obispo, San Luis Obispo County, California
2
Globalist Walked Out — Worst Room, Zero Effort
Pros:

I’ve stayed at Wild Palms many times over the last two years and usually had good experiences, which made this stay especially disappointing.
This has never been a luxury property, the breakfast is mediocre and much of the hotel feels rundown. But the rates were fair, the staff was friendly, and I’ve generally slept well here. I’ve overlooked the flaws because I always felt well treated as a Hyatt Globalist.
I booked this stay more than about 2 weeks in advance. After checking in online, I texted the hotel to ask about an upgrade and was told the property was sold out and nothing was available. Fair enough.
When I arrived, I was assigned a ground-floor room adjacent to the lobby, sharing a wall with the fitness center, on the busiest corner facing the street. In addition to street noise, maintenance right outside my window, there was constant noise from either the plumbing or HVAC. It was clear immediately that this room wasn’t going to work for sleeping.
At 4:48 PM I texted the hotel again, this time not asking for an upgrade but simply for a different room, anything not facing the street. I made clear that if nothing was available, I’d need to find somewhere else to stay. The reply came at 6:10 PM: nothing available, full house.
Of all the rooms at this hotel, this is the one a Globalist and repeat guest gets assigned? If the property was truly sold out, fine, but I find it hard to reconcile that with the room I was given in the first place.
What disappointed me most wasn’t the room itself, it was the complete absence of effort. No flexibility, no acknowledgment that loyalty meant anything, no attempt to make the situation better. The interaction felt entirely transactional.
I checked out without spending the night and stayed elsewhere. Between experiences like this and the upcoming Hyatt points devaluation on May 20, I’m not sure I’ll be back.

2026-05-13 via Tripadvisor
M
Marroquin couple us
7
A very cute atmosphere, would stay again
Pros:

The breakfast was great

Cons:

The shower head was too low, and the floor was pretty slippery tile

2026-05-13 via Nuitee
C
Ciprian solo_traveller be
9
2026-05-13 via Nuitee
K
kevinmD4457VE NONE
10
Small but I'd stay again over some of the larger options!
Pros:

Enjoyed the stay! It's older and on the smaller side but incredibly well-maintained.

A crow comes to drink from the fountain by the hot tub every day and if you whistle or chatter at it it will notice!

Beds were easily the most comfortable bed I've slept on in a Hyatt anywhere. I don't mind a smaller place if the sleep I get is good sleep!

The seals aren't great and you can hear all outside noise from your front door, but surprisingly little road noise, considering that.

2026-05-11 via Tripadvisor
A
AS solo_traveller it
7
Upgraded Holiday Inn, good stay for the price
Pros:

Looks like an upgraded Holiday Inn. Lobby is nice, room was comfortable. Bathroom was decent.

Cons:

Matress was too soft. Breakfast was what you would expect at a Holiday Inn.

2026-05-09 via Nuitee
M
Mary solo_traveller us
6
2026-05-06 via Nuitee
B
Barbara couple us
8
Will stay there again
Pros:

Cheerful colors, helpful staff, good size room

Cons:

Street intersection can be better

2026-05-02 via Nuitee
S
siler family_with_children us
9
2026-04-27 via Nuitee
N
Nishant solo_traveller in
9
Pros:

Great property

2026-04-26 via Nuitee
K
Karen couple us
7
2026-04-26 via Nuitee
A
Arpad couple us
5
For one night stay it was OK,for more look for something else.
Pros:

Breakfast was OK, limited sitting area ,slow refills on items.

Cons:

The little refrigerator in our room humming like a tractor, furniture outdated...

2026-04-25 via Nuitee
Z
Zoran solo_traveller ch
8
Pros:

Lage ist für Autofahrer ideal. Das Hotel hat zudem mehrere Ausgänge und somit auch direkten Zugang zum Parkplatz. Kühlschrank, Mikrowelle, Safe im Zimmer.

Cons:

Die Betten waren relativ klein, das Doppelbett 1.4m breit und 1.9m lang. Für uns jedoch kein wirkliches Problem.

2026-04-22 via Nuitee
S
shirlei couple us
8
2026-04-06 via Nuitee
P
Pablo couple ar
8
Pros:

Habitación impecable
Piso que no traba las maletas
Desayuno americano
Estacionamiento suficiente

Cons:

No hay ascensor
Comprensión del personal de recepción para distintos acentos de ingles

2026-04-04 via Nuitee
M
Mery Ann couple co
9
2026-04-02 via Nuitee
8
859pearlier NONE
10
Pleasant surprise
Pros:

The property has a nice bright and festive decor when you walk in the lobby. The bed is comfortable and pillows are every good quality, toiletries provided are good quality, breakfast is good and complete. Price point is excellent.

2026-03-31 via Tripadvisor
4
491felixk Business
10
Worked as expected.
Pros:

Everything worked as expected as a business hotel. But the 10/10 Mbps internet is lower than normal demands for receiving mails or instant messages with photos/videos. As the internet access is the basic fundamental infrastructure now days, there would be much less disappointed if I am able to get complemental internet access with higher quality.

2026-03-31 via Tripadvisor