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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Paid WiFi
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Outdoor furniture
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Happy hour
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Supervised childcare/activities
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Japanese garden
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Garage
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Health or beauty spa nearby
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
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Property Description
Luxurious Accommodations:
Indulge in high ceilings, modern amenities, and breathtaking views of San Francisco's iconic landmarks in every room and suite at Fairmont San Francisco. Enjoy the luxury of marble baths, Le Labo toiletries, and plush robes for a truly upscale experience.
Dining and Entertainment:
Savor the unique dining experience at Tonga Room & Hurricane Bar, offering Polynesian-fusion cuisine and live entertainment on a floating barge. With two distinct dining options on-site, your culinary cravings are sure to be satisfied.
Wellness and Recreation:
Unwind at the full-service gym and spa, or take advantage of the health club's equipment, saunas, and exercise classes. Whether you're looking to stay active or relax, Fairmont San Francisco has all the facilities to cater to your needs.
Experience luxury, dining, and wellness at their finest at Fairmont San Francisco. Book now for an unforgettable stay in the heart of the city.
A deposit will be charged right after a guest books a room.
For airport shuttle information, please contact the hotel's Concierge team.
Third Party Billing Authorizations will not be accepted within 5 days of arrival.
The name of the Guest must match the name on the credit card used to guarantee the booking.
If you book a rate with breakfast included, it applies for up to two guests at Laurel Court Restaurant.
Please be advised that the number of guests arriving at the hotel should match those on your booking confirmation. If you need to add an extra guest, please inform the property in advance of arrival (availability and price subject to change).
Please note that the resort fee breakdown is:
Resort Fee w/ list of inclusions $45+Taxes=$52.96
- $10 daily credit at Cirque Bar*
- $10 daily minibar credit*
- Daily in room movie rental ($27 value)*
- Reusable water bottle (max 2 registered guests)*
*Credits are non-cumulative for multi-day stays and inclusions are subject to changeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and costs USD 90 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
People no matter the age stay for US$59 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Internet
WiFi is available in the hotel rooms and costs USD 13.95 per 24 hours.
Location
Guest Reviews
Beautiful hotel, and well-located, but full of minor annoyances. The gym closed at 4 pm on my day of arrival so I couldn't work out - which usually helps me adjust time zones. Breakfast restaurant didn't open until 7 am, and the cafe was ridiculously expensive to assemble a continental breakfast. There is no charging port or outlet on the desk. The bell men were distinctly uninterested in their job.
Beautiful building. Nice rooftop garden
The bed and bedding were not as comfortable as I would like
Your location can be in such a beautiful classic hotel
I think they have a lot of deferred maintenance in the common areas that could use some love and attention
High Tea on Mother’s Day in the Laurel Court at the Fairmont Hotel did not disappoint. Mom and daughter enjoyed high tea (a few times) when we visited London last summer. As we tucked into our scones with jam and clotted cream followed by lobster rolls, roast beef and salmon sandwiches and burrata tarts we looked at each other and chuckled and exclaimed “this is even better than London”. Also appreciated the very attentive service provided by Fermin.
Pricey to be sure but a memorable experience for mama and daughter.
Corporate travel booked me here for one night and a disappointment
It’s a Grand hotel that’s run down and needs a lift. I stayed at the LA fairmont just before this and the difference is startling in terms of basics. Btw, tv did not work, the gym looks nice but is for Accor members only ( unlike the LA property), and they try to upsell the minute you are on property.
With all the other great hotels in the city , look elsewhere
Rigtig god placering. Hyggeligt hotel med en dejlig terrasse og god gym
Vi så en mus i en af gangene. Da vi meldte dette til receptionen virkede det ikke til at blive taget seriøst
En anbefaling til Fairmont er at indkøbe nogle elektriske cykler, således en cykeltur bliver mere behagelig.
Location
We stay here every year when we come to visit our son and family who live just 1 block away on Clay St. I am a long time Accor member and we were upgraded to the Kashmir suite.
We like to get our morning coffee in their coffee shop and later have a glass of wine in the main restaurant bar after dinner with our son and family. We use both the cable cars and waymo driverless taxis to get around.
The best night view is from the tower rooms which look towards Alcatraz.
We talked to a lovely young lady in the lobby named Kimberly Straube. What we didnt find out until the end of the conversation that she is actually the Hotel Manager! I hope that she is travels to Tuscany with her family in a few years to meet my own family there.
The Fairmont is beautiful, as expected! The Tonga Room is an incredible experience that I’ve dreamed of since I was a kid! What really sets it apart, however, is the exceptional service!
Andres, the doorman, is a true gem & we’ve adopted him as our uncle - he really makes you feel welcome, warm, and special. As soon as you pull up, you immediately feel at home. There was another young man that worked during the mornings/midday - I wish I could remember his name, but he was so wonderful as well and made us feel at home every time we returned to the hotel.
Cameron at the front desk offered exceptional customer service & is the epitome of front desk excellence! Any hotel should be so lucky to have him representing their property in any capacity.
Yan Fen went over and above to clean & tidy our room. She made our stay extra special & would even organize my baby’s toys on her bed so everything was perfect when we returned. We were there for a whole week and the days that she wasn’t there, we noticed a difference & missed her! She was also so friendly and happy to help if you needed anything!
Tony & Estifanos at the bell desk were both also incredibly friendly & helpful! We had a lot of luggage - baby items, stroller, car seat, sleeping things, etc., and they were so helpful to keep our belongings safe & loaded up properly when we left.
We also had a wonderful bartender - I can’t remember his name but he used to be a recruiter. He was so friendly & gave us some great recommendations for places to visit around the city.
Thank you to The Fairmont & the incredible staff for a wonderful & truly exceptional stay!
Honorable mention for all of the Le Labo bath products!
What’s not to like? It’s the Fairmont after-all. Historic, beautiful, and unlike any other property in The City.
$300 incidental fee in an already expensive city may not fit everyone’s budget. Yes, of course it’s not a Motel 6 and $300 is literally nothing to most of the people who stay there. As a regular working-class person, however, it’s got me checking my bank account hoping to see that money back asap.
We had such a fantastic experience from check in to check out the whole stay was amazing. The ever so kind and friendly lady who checked us in was exited to hear it was our first time in San Francisco and gave us the low down on where to go and what to do etc. we had a beautiful room with a nice view. Breakfast was amazing with great service. Before I booked this place I was very hesitant because there was a lot of bad reviews recently. Well I’m so happy to report that I really don’t have any negatives to say. My brother and I had a great experience!
Staff
Size of room
Curtains were fixed in place and could not be opened (or closed)
We had a wonderful, memorable stay at this venerable hotel. I'd suggest upgrading to a tower room with a view, if you are able, as the view is definitely worth it. (I can't comment on the rooms in other parts of hotel.) The room itself had all the many comforts one would expect in a top hotel. Our stay included breakfast and we encountered none of the problems some reviewers mention. Waitstaff was professional yet friendly, the food was top notch, and we never waited for a table. I appreciated the many historic photos and relics adorning the walls, showcasing the hotel's place in SF history. The lobby is gorgeous and we loved the location, even if a good walk up. I highly recommend for a special visit!
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