Paid
Children allowed

Facilities

Fitness facilities
Breakfast available (surcharge)
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Prime, safe and iconic location
Impressive architecture and lobby / stunning views
Friendly, professional and helpful staff (housekeeping praised)
Spacious and comfortable rooms
Notable on-site restaurants and memorable ambiance
Cons:
Perceived as expensive; poor value for money (pricey breakfast and parking)
Rooms dated in places and some maintenance issues (cracks, missing coffee makers)
Occasional unpleasant smells in corridors/rooms
Operational issues: famous bar closed during stays
Serious billing errors (double / multiple charges) reported by guests

Categories

Cleanliness
8
Mixed signals: several guests praised the hotel as 'very clean' and praised housekeeping, but others reported a persistent bad odor in corridors and rooms and some dated finishes; overall slightly above average cleanliness with pockets of concern.
Service
9
Generally strong—staff repeatedly described as professional, helpful and prompt (luggage assistance, attentive housekeeping), but there are notable exceptions tied to serious billing errors (double/ multiple charges) that mar some stays.
Location
9.5
Consistently praised: described as superb, safe, quiet for a big city and 'iconic'—location repeatedly cited as a top reason to stay.
Room Quality
8
Rooms are spacious and comfortable but frequently described as dated with some visible wear (cracks, older finishes) and missing in-room amenities (no coffee maker in suites); generally good size and comfort despite aging decor.
Amenities
8
Strong architectural public spaces and notable on-site restaurants/bars, but some amenities disappointed (famous tiki bar closed during stays, limited dining options, no coffee maker in some suites, expensive parking); overall solid amenities with a few operational issues.
Value for Money
6.3
Frequently called out as expensive—guests described the hotel and add-on costs (breakfast, parking) as poor value; billing mistakes (multiple charges) further harm perceived value.
Food and Beverage
8.8
Mixed but generally favorable: some guests loved delivered/yummy food and praised breakfast, while others found the buffet disappointing or overpriced; specialty dining (Tonga) received recommendations though availability varied.
Overall Experience
8
Mostly positive: many guests call it iconic, beautiful and would stay again; significant negatives (billing errors, occasional smells, dated rooms, pricey extras) temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Accommodations:
Indulge in high ceilings, modern amenities, and breathtaking views of San Francisco's iconic landmarks in every room and suite at Fairmont San Francisco. Enjoy the luxury of marble baths, Le Labo toiletries, and plush robes for a truly upscale experience.

Dining and Entertainment:
Savor the unique dining experience at Tonga Room & Hurricane Bar, offering Polynesian-fusion cuisine and live entertainment on a floating barge. With two distinct dining options on-site, your culinary cravings are sure to be satisfied.

Wellness and Recreation:
Unwind at the full-service gym and spa, or take advantage of the health club's equipment, saunas, and exercise classes. Whether you're looking to stay active or relax, Fairmont San Francisco has all the facilities to cater to your needs.

Experience luxury, dining, and wellness at their finest at Fairmont San Francisco. Book now for an unforgettable stay in the heart of the city.

Important information:

A deposit will be charged right after a guest books a room.

For airport shuttle information, please contact the hotel's Concierge team.

Third Party Billing Authorizations will not be accepted within 5 days of arrival.

The name of the Guest must match the name on the credit card used to guarantee the booking.

If you book a rate with breakfast included, it applies for up to two guests at Laurel Court Restaurant.

Please be advised that the number of guests arriving at the hotel should match those on your booking confirmation. If you need to add an extra guest, please inform the property in advance of arrival (availability and price subject to change).

Please note that the resort fee breakdown is:

Resort Fee w/ list of inclusions $45+Taxes=$52.96

- $10 daily credit at Cirque Bar*

- $10 daily minibar credit*

- Daily in room movie rental ($27 value)*

- Complimentary access to seasonal programming

*Credits are non-cumulative for multi-day stays and inclusions are subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Location

Property Video

Guest Reviews

8.2
Based on 1427 reviews
Cleanliness: 8
Service: 9
Location: 9.5
Room Quality: 8
Amenities: 8
Value for Money: 6.3
Food and Beverage: 8.8
Overall Experience: 8
M
Meghan • couple • ie
6
Cons:

Charged me twice for the stay despite paying on booking .com

2026-10-28 • via Nuitee
P
Patricia • couple • nl
7
2026-10-27 • via Nuitee
V
Victoria • extended_group • us
10
2026-10-26 • via Nuitee
L
Lindsay • couple • us
8
Lots of space and in a good location that was safe and quiet, for a large city.
Pros:

We were on the 18th floor, so view was great. Rooms are dated and there wasn't even a coffee maker in the suite. It was spacious, but not that nice.

Cons:

Rooms are dated and not even a coffee maker in the room.

2026-10-18 • via Nuitee
B
Biswas • couple • gb
8
Good location, impressive and welcoming entrance hallway to the Reception Desk. Comfortable room.
Pros:

Good size room. Well ventilated and the air conditioning was perfect. Location was superb.

Cons:

Breakfast was a bit pricey!

2026-09-18 • via Nuitee
A
Amanda • couple • za
6
In general this hotel was fine. Lovely history bit just vast and expensive. The check in staff was very helpful as he s
2026-09-18 • via Nuitee
R
Rita • couple • us
10
Beautiful hotel with stunning views
Pros:

The beauty of the architecture!

Cons:

King corner golden gate bridge view - you really couldn’t see the Golden Gate Bridge like I thought you would.

2026-09-17 • via Nuitee
J
Julie • solo_traveller • gb
10
Stunning
Pros:

Everything it’s so beautiful .. every whim is catered for .. it’s expensive but most things are in San Fran would defs stay here again

2026-09-13 • via Nuitee
D
Denise • couple • us
7
Beautiful place but too expensive
Pros:

Comfortable room.

Cons:

Very expensive . Limited dining options

2026-09-13 • via Nuitee
B
Barbara • couple • us
10
Best traditional place to stay in SF
Pros:

Location, room size, service,ambiance

2026-09-13 • via Nuitee
B
Brooke • solo_traveller • us
10
2026-09-12 • via Nuitee
L
Larry • couple • us
10
First class in everything… I am native San Francisco. And memories of Tonga r
Pros:

Breakfast was very good, location was first class not rushed

2026-09-11 • via Nuitee
M
M.Akif • family_with_children • tr
7
2026-09-11 • via Nuitee
D
david • couple • us
9
nice
Pros:

all was good

Cons:

having to leave

2026-09-10 • via Nuitee
M
Michael • couple • gb
6
Living on former glories
Pros:

Lovely buiilding

Cons:

They accidentally charged my card 5 times for the room. Very sloppy as it was a 4k bill

2026-09-10 • via Nuitee
D
Deborah Maria • family_with_children • it
10
2026-09-10 • via Nuitee
A
Anat Nurit • couple • il
10
2026-09-09 • via Nuitee
A
Ali • couple • ch
6
Pros:

L’hôtel possède une architecture absolument magnifique et un très beau lobby. Le personnel est également très professionnel et agréable, avec une mention particulière pour les femmes de ménage, qui ont été vraiment au top.

Cons:

Malheureusement, l’expérience dans l’hôtel est loin d’être à la hauteur de ce que l’on pourrait attendre.

Une mauvaise odeur était présente dans les couloirs ainsi que dans la chambre, ce qui était particulièrement désagréable.

La chambre était également datée, avec des finitions qui laissent à désirer et par endroits des fissures et craquelures visibles.

2026-09-04 • via Nuitee
K
Krisada • solo_traveller • th
6
2026-09-03 • via Nuitee
M
Manuelle • solo_traveller • gb
4
It's more a train station than a hotel
Pros:

It's an historical building.

Cons:

It's old, smelly, expensive and noisy.

2026-09-03 • via Nuitee