Red Roof Inn PLUS+ West Palm Beach

Hotels
•
Red Roof PLUS
7.6 (871 reviews)
2421 Metrocentre Boulevard , West Palm Beach , US
+1 561-246-5771

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location near highways
Cons:
Dirty rooms
Uncomfortable beds
Plumbing issues

Categories

Cleanliness
5.1
The hotel was reported as very dirty with many issues, including dirty rooms and hallway stains.
Service
9.1
The staff were friendly and tried to accommodate issues, though repairs were inconsistent.
Location
9.1
Convenient location next to I-95 and near a Cracker Barrel.
Room Quality
6.1
Rooms had significant issues such as plumbing problems and uncomfortable beds.
Amenities
8.1
Basic amenities were available, but some were not functioning properly.
Value for Money
7.1
Condition of the hotel does not reflect good value for the price paid.
Food and Beverage
8.1
No specific comments, but location offers nearby dining options.
Overall Experience
8.1
Overall experience was disappointing due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:31

Property Description

Modern Accommodations
The Red Roof PLUS+ West Palm Beach offers contemporary rooms with stylish furniture and modern amenities, providing a comfortable stay for guests. The spacious rooms feature free Wi-Fi, cable TV, and granite countertops in the bathrooms, ensuring a convenient and relaxing experience.

Convenient Facilities
With an outdoor heated pool and rooms equipped with microwaves and refrigerators, this hotel caters to guests' needs for both leisure and convenience. The 24-hour front desk and free parking add to the ease of stay, allowing guests to make the most of their time in Florida.

Ideal Location
Located just a short drive from the airport and popular attractions like Lone Pine Golf Club and Rapids Water Park, the Red Roof PLUS+ West Palm Beach is centrally situated for travelers looking to explore the area. The proximity to Port of Palm Beach makes it a convenient choice for both business and leisure travelers.

Book your stay at Red Roof PLUS+ West Palm Beach for a modern and convenient hotel experience in Florida!

Important information:

Please note that this property cannot accept cash as a form of payment upon check-in, but guests can pay cash at check-out.

The hotel is currently offering limited cleaning for stayover guests. Please see front desk upon arrival for details

Check-In Age Policy: 21 years or older. 18 years or older with a military ID.

One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Location

Guest Reviews

7.6
Based on 871 reviews
Cleanliness: 5.1
Service: 9.1
Location: 9.1
Room Quality: 6.1
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 8.1
V
Virginia • solo_traveller • us
5
Can't recommend
Pros:

The bedding was clean, the pillows were soft and the gentleman that checked me in was friendly.

Cons:

The hotel is in great need of refurbishing. The bed needed to be replaced, the room wasn't very clean, and the bolt on the door did not work. I often stay at Red Roof because I travel with my small dog. This isn't the worst one I've stayed in but I would not recommend it nor stay there again.

2026-10-31 • via Nuitee
L
Leo • solo_traveller • us
3
2026-10-30 • via Nuitee
I
Isabelle • solo_traveller • us
8
Pros:

Comfortable bed & enjoyed having a microwave & refrigerator in the room. Also liked the pet friendly accomodation.

Cons:

I was moved out of one room to another one because they had to make some necessary repairs.

2026-10-30 • via Nuitee
I
Isabelle • solo_traveller • us
7
Everything was great. Staff was very helpful. Fresh towels on request
2026-10-27 • via Nuitee
L
LeTasha • family_with_children • us
5
Pros:

Customer service is always great. Housekeepers, maintenance and front desk all are great people.

Cons:

The rooms are just nasty. They need a upgrade. Some rooms lights work some rooms they dont. One room was extremely humid inside and the bathroom smelled horrible no matter how many times I cleaned it.

2026-10-27 • via Nuitee
M
Mark • solo_traveller • us
1
2026-10-27 • via Nuitee
B
Burgess • couple • us
1
It was a nightmare!
Cons:

The room smelled bad, the tub was dirty the refrigerator was dirty, the hallways were dirty with garbage in the floors, it was a bad experience.

2026-10-26 • via Nuitee
I
Isabelle • solo_traveller • us
6
The weekly price is good especially compared to other properties.
2026-10-26 • via Nuitee
A
Adrian • extended_group • us
1
2026-10-25 • via Nuitee
C
Captain Jim • family_with_children • us
1
Worst place to stay!
Pros:

Nothing
It was dirty, run down, dogs barking kids running up and down the hallway, ceiling peeling, fixtures rusty and gray dirty, furniture disgusting and hardware rusty, carpet dirty, smoke detector missing, bathroom door ripped off the hinge, toilet seat not screwed on tight, people outside window at 2 am.

Cons:

Nothing
It was dirty, run down, dogs barking kids running up and down the hallway, ceiling peeling, fixtures rusty and gray dirty, furniture disgusting and hardware rusty, carpet dirty, smoke detector missing, bathroom door ripped off the hinge, toilet seat not screwed on tight, people outside window at 2 am.

2026-10-23 • via Nuitee
C
Carolina • couple • us
1
2026-10-19 • via Nuitee
R
Ron • solo_traveller • us
7
2026-10-19 • via Nuitee
S
Steve • couple • us
1
Pros:

Nothing my son and I got bit up by bugs the room smells like mildew and have mold on the AC rug smelled like dog very bad experience asked for a refund the next morning and wasn’t able to get it. I’m out of town from Pennsylvania and needing to pay for an another room so me and my son have a roof over our heads and I don’t have the money.

Cons:

Everything

2026-10-17 • via Nuitee
L
LEOXBELL • extended_group • us
3
2026-10-15 • via Nuitee
S
Sean • extended_group • us
7
2026-10-14 • via Nuitee
L
Luis • family_with_children • pr
3
Pros:

El muchacho del desk y otro caballero un poco más mayor entiendo que es el supervisor excelente trato y amabilidad.

Cons:

A las que realizan limpieza deberían de realizarle evaluación de trabajo. Se puede decir que solo te recogen la cama y sacan basura de tener alguna al parecer no les gusta limpiar. Cero amabilidad de parte del personal de limpieza. Se le preguntó a una si era posible que pudiera limpiar la habitación y le molestó como si se estuviera preguntando algo que no fuese de su labor. Necesita algunas mejoras y BUENA limpieza. Mi primera noche fue fatal obtuve habitación 2 camas y una se encontraba orinada y muy mal olor entiendo que esas cosas se pueden evitar con un buen personal de limpieza que realize su trabajo correctamente y sea observador.

2026-10-13 • via Nuitee
M
Mark • solo_traveller • us
8
2026-10-11 • via Nuitee
R
Rochelin • solo_traveller • us
8
2026-10-08 • via Nuitee
R
Rochelin • solo_traveller • us
8
2026-10-08 • via Nuitee
D
Danielle • couple • us
1
Run…don’t walk to the hotels Nextdoor
Pros:

Nothing

Cons:

The roaches and staff that didn’t seem to care

2026-09-18 • via Nuitee