Splendid Venice - Starhotels Collezione

Hotels
Starhotels
9 (2909 reviews)
San Marco Mercerie 760 , Venice , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Polite and professional staff
Cleanliness and comfort
Excellent breakfast
Cons:
Small standard rooms
High prices in restaurant and bar

Categories

Cleanliness
9.39
The room was spotless and very clean.
Service
9.36
Excellent customer service with very polite and professional staff.
Location
9.4
Perfect location, close to main attractions.
Room Quality
8.35
Standard rooms are small and decor may differ from the website images.
Amenities
8.88
Good common spaces and bar snacks.
Value for Money
8.84
Prices at the restaurant and bar deemed high by guests.
Food and Beverage
8.39
Breakfast and bar menu received mixed reviews; quality noted but pricing is a concern.
Overall Experience
9.36
Overall had a fantastic stay; everything met expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:27

Property Description

Luxurious Accommodations
The Splendid Venice - Starhotels Collezione offers elegant air-conditioned rooms with modern amenities, including satellite TV, a minibar, and free WiFi. Some rooms even boast stunning canal views, providing a true Venetian experience.

Gourmet Dining
Indulge in a daily buffet breakfast and savor contemporary and traditional Venetian dishes at the Le Maschere restaurant. For a special experience, head to the Altana rooftop terrace for drinks while enjoying panoramic views of Venice.

Convenient Location
Situated just a short walk from St. Mark's Square and with a private pier, this hotel provides easy access to Venice's top attractions. With the Rialto Bridge and water bus stop nearby, exploring the city is effortless.

Experience luxury and convenience at the Splendid Venice - Starhotels Collezione.

Important information:

Please note that guests are required to show the credit card used to book the nonrefundable reservation upon check-in. In case the credit card owner is not traveling with you, the hotel will require a copy of the credit card owner’s ID and credit card.

All guests, including adults and children, are required to show a photo identification upon check-in.

Please note that when booking a rate where payment is due before arrival, Splendid Venice - Starhotels Collezione will provide detailed payment instructions, for example a link to a secured payment platform.

When booking more than 5 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VCE

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 2909 reviews
Cleanliness: 9.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
G
George couple us
9
2026-07-04 via Nuitee
F
Flavia couple br
9
2026-07-03 via Nuitee
F
Flavia family_with_children br
9
2026-07-03 via Nuitee
A
Alissa family_with_children br
10
2026-07-03 via Nuitee
T
Tippett extended_group us
10
2026-07-02 via Nuitee
A
Anat extended_group il
9
Pros:

great location, comfortable large room with view of canal.

Cons:

nothing, it was just what we needed

2026-07-02 via Nuitee
C
carolinesN1756LP Family
4
air conditioning
Pros:

Before booking, I had read several reviews mentioning problems with the air conditioning, but I assumed the issue had been resolved. Unfortunately, it had not.

Our room was extremely hot throughout our stay because the air conditioning was not working properly. We reported the problem and asked for it to be fixed, but nothing changed, and we were never offered another room. Sleeping comfortably was very difficult.

The Wi-Fi in our room was also too weak to do any work, making it impossible to rely on for emails or video calls.

The hotel is in a beautiful location, and the staff were generally pleasant. However, for a hotel in this price range, the failure to address these issues was very disappointing. If you are planning to visit Venice during the summer, I cannot recommend staying here until the air conditioning issues have been properly resolved.

2026-07-01 via Tripadvisor
M
MUMCU extended_group tr
8
can recommend
Pros:

location cleanliness

Cons:

breakfast and the breakfast stuff

2026-06-30 via Nuitee
özgür extended_group tr
10
Cons:

Kahvaltıyı beğenmedim . Otelle ödediğim fiyatına göre kahvaltı vasat.

2026-06-27 via Nuitee
A
Anastasiia couple ru
10
2026-06-27 via Nuitee
C
Ceyda couple tr
8
2026-06-23 via Nuitee
R
Redfern family_with_children ca
8
Our family of six agree that Splendid Hotel was a great place to stay when in Venice!
Pros:

We loved the location. With two kids under ten, it was an exciting area and there were many more kids at the hotel!
We loved the rooftop bar, the DJ spinning his tunes, the great waitstaff up there, the view, the set up. We loved the bathrooms, the marble is timeless, the tubs and shower water pressure was divine. We really liked the many areas where you could sit and relax throughout the lobby area. We loved champagne and cookies on arrival for our family! We loved being picked up and dropped off at the dock in front of the hotel, and how attentive the reception people were when making transportation reservations for us. We loved the breakfast buffet and the lovely solarium it was in. The rooms were very well cleaned and maintained. Overall the room was very quiet. I highly recommend this hotel for families...one our rooms was a suite with two bedrooms and an adjoining hallway between the two. Very safe. We also loved having a nice sitting room separate from the bedroom in our suite. Overall, the hotel was very competitive price wise and much more reasonable than many of the hotels in Venice.

Cons:

The beds are a bit firm though we slept very well. There are areas, particularly around the lobby that could use some maintenance and refreshing. It's very colourful and inviting with lots of seating. So nice to order a cool drink on arrival at the little lobby bar!

2026-06-23 via Nuitee
A
Alberto couple us
10
Splendid like the name
Pros:

The location , the room and services

Cons:

The price I paid

2026-06-19 via Nuitee
O
Ozan extended_group tr
10
2026-06-19 via Nuitee
B
Billy family_with_children ch
7
Pros:

Super bien placé mais la prochaine fois je m’eloignerai du centre car trop bruyant.

Cons:

Le rapport qualité prix, le bruit terrible de la rue, des stores non fonctionnels

2026-06-19 via Nuitee
B
Borys solo_traveller fr
9
Pros:

Сервіс,розташування,персонал

2026-06-18 via Nuitee
V
vanessabP1770ZB Couples
10
Lived up to its "Splendid" name
Pros:

A most lovely hotel - the beautiful furnishings and decor enhance the feeling of style in this hotel. The location is perfect, being a short walk from the main sights and close to lots of amazing restaurants. Surprisingly quiet given its city location.

2026-06-16 via Tripadvisor
C
chirstyb Family
10
Lovely hotel near Rialto with delightful staff and morning breakfast!
Pros:

Fabulous location, (just a couple walking blocks from the Rialto) professional and delightful staff! We traveled with our teenage granddaughter and we had the loveliest room with a view of a canal along with an additional bed in the main area. Breakfast buffet served in beautiful room. As it was a birthday trip for our granddaughter, a beautiful note and a few goodies were awaiting her. So thoughtful! Also loved that the staff ordered a vaporetto to the train station from their own loading area. Would recommend in a heartbeat and will definitely stay again!

2026-06-15 via Tripadvisor
E
Edward extended_group us
10
2026-06-10 via Nuitee
C
cristiana extended_group it
8
2026-06-08 via Nuitee