Steigenberger Airport Hotel Frankfurt

Hotels
Steigenberger Hotels & Resorts
8.2 (7201 reviews)
Unterschweinstiege 16 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient airport location
Good breakfast selection
Clean and comfortable rooms
Helpful shuttle service
Cons:
Noisy AC or outside noise
Old rooms with maintenance issues
High prices for food and services
Construction noise and atmosphere

Categories

Cleanliness
8.16
Some concerns about the cleanliness of the spa showers.
Service
8.63
Service was courteous and helpful, but some issues were unresolved during the stay.
Location
8.67
Convenient location near the airport, with reliable shuttle service.
Room Quality
7.62
Room quality was inconsistent; issues with outdated rooms and maintenance were reported.
Amenities
8.15
Amenities were limited and had some issues, but included a pool and decent breakfast.
Value for Money
8.11
Value for money was considered low compared to the price, especially with ongoing renovations.
Food and Beverage
7.66
Breakfast was extensive, yet considered overpriced for the quality offered.
Overall Experience
8.63
Overall experience varied widely; some enjoyed the stay, while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:26

Property Description

Luxurious Convenience Near Frankfurt Airport

Convenient Shuttle Service: Enjoy a complimentary 2-way shuttle to/from the airport every 20 minutes, making travel a breeze.

Relaxing Spa and Wellness: Unwind in the 570 m² upper-floor spa area with a pool, sauna, and fitness centre, offering a serene escape.

Culinary Delights: Indulge in a variety of dining options with 3 restaurants open throughout the day, ensuring a delightful culinary experience.

Experience luxury and comfort just moments away from Frankfurt Airport. Book your stay at Steigenberger Airport Hotel Frankfurt for a truly seamless travel experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for € 60 per person per night when using an existing bed.
    People no matter the age stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 7201 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
O
Oliver couple de
9
2026-07-25 via Nuitee
L
Lilias couple nz
9
2026-07-25 via Nuitee
C
Constanze couple de
7
2026-07-25 via Nuitee
R
Roy couple us
7
Overall okay stay.
Pros:

Restaurant was good. Definitely take the breakfast.

Cons:

The A/C didn't really get that cold. Called housekeeping, after an hour had to call them back - they did send a fan, and a repair tech who worked on the unit but didn't change much.

2026-07-25 via Nuitee
J
Jimit solo_traveller us
1
Pros:

Location

Cons:

They offered rooms without working lights or air conditioning. Initially they said they were checked in full and could only provide a standing fan as compensation for lack of lighting and air conditioning. After warning them of legal consequences they gave me a suite in the executive tower.

2026-07-25 via Nuitee
J
jun solo_traveller cn
10
2026-07-25 via Nuitee
K
KYOKO extended_group jp
7
Pros:

空港に近く、ロケーションが良かった
清潔だった

Cons:

シャトルバスがあるので選んだが、シャトルバス乗り場がわからず、歩き回ってようやく見つけ、複数ホテルのバスがまとまってきたときに、後方に停まっていて見つけられず、行ってしまい、結局一時間以上かかってしまった。疲れていたので、家族から不満の声が上がった

また、ホテルのレストランが三つあると思っていたが、一つしか空いておらず、ドイツ最後の晩なのに、ハンバーガー等になってしまい残念だった
近くに食事できる店が無かった

2026-07-25 via Nuitee
T
TineZe solo_traveller de
7
Cons:

Das Frühstück ist mäßig, kaum Auswahl, die EZ viel zu klein, eine Kaffeekapselmaschine auf dem Zi. ist nicht ökologisch, kein "warm Welcome".

Komm gerade aus Bali, 5* Hotel. Hier ist es nicht annähernd so schön.

2026-07-25 via Nuitee
S
Silvia couple ch
8
Pros:

Für uns super Lage zum Flughafen und in die Innenstadt.
Auch das Abendessen hat uns geschmeckt!

Cons:

Es war leider kein Duschmittel vorhanden!

2026-07-24 via Nuitee
N
Nodoka solo_traveller jp
4
Pros:

部屋が広かった。

Cons:

清掃をしていないのか、前の人のゴミが残っていた。クーラーの効きが悪かった。

2026-07-24 via Nuitee
G
Gabriele couple de
9
2026-07-24 via Nuitee
D
Duncan solo_traveller gb
6
Pros:

The room was nice and clean.

Cons:

There was a lot of noise, sounding like a compressor kicking in and out all the time.
TV channels are very limited.

2026-07-24 via Nuitee
筱琪Claire 張 solo_traveller tw
9
Cons:

我個人住宿感覺不錯,同行的朋友入住後,房間好像沒有打掃,有使用過的痕跡,去反應也沒有得到回應

2026-07-24 via Nuitee
L
Leah couple us
9
Very nice.
Pros:

Convenient and comfortable

Cons:

Nothing

2026-07-24 via Nuitee
M
Martin-Holger extended_group de
9
2026-07-24 via Nuitee
G
Georg solo_traveller de
9
2026-07-24 via Nuitee
B
Brygida family_with_children us
4
Not worth the money and dirty
Pros:

Layout of rooms and lobby .safe

Cons:

The bathroom was very dirty
Rust on the window and mold in the shower and around bathtub
Far from anything and the only good option was disguising and extremely expensive. Worse then the airport

2026-07-24 via Nuitee
M
Martina solo_traveller de
10
2026-07-24 via Nuitee
P
Petra solo_traveller de
10
Gute Übernachtungsmöglichkeit und guter, kostenloser Shuttlebus zum Flughafen
2026-07-24 via Nuitee
I
Isaac solo_traveller au
8
Pros:

Close to Airport

2026-07-23 via Nuitee