Steigenberger Icon Frankfurter Hof

Hotels
•
Steigenberger Hotels & Resorts
8.5 (3557 reviews)
Am Kaiserplatz , Frankfurt/Main , de
+49 69 21502

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Very helpful and friendly staff (valet, reception, room service)
Spacious rooms and comfortable beds
Outstanding breakfast
Well-stocked minibar and nice hotel bar
Quiet and comfortable for many guests
Cons:
Air conditioning problems / insufficient cooling
Rooms feel dated; need renovation (cracks, water stains)
Noise issues for some rooms (street/clubs, poor soundproofing)
Isolated cleanliness incidents (found dirty sock)
Some amenities closed or worn (hamam closed, elevator/corridors)
Perceived poor value for money / expensive

Categories

Cleanliness
7.8
Mixed reports — generally clean facilities and praised housekeeping by some guests, but isolated incidents (a found dirty sock) and comments about the hotel being aged reduce confidence.
Service
9.3
Consistently praised staff: helpful reception, lovely staff, excellent valet and room service; many reviews highlight friendly, efficient service.
Location
9.6
Repeatedly described as excellent and central — walking distance to city centre, close to U-Bahn and many cafes/restaurants; one of the strongest positives.
Room Quality
7.6
Rooms are spacious and beds comfortable for many, but frequent negatives: inadequate air conditioning, dated decor, water stains/cracks, noise issues and bathroom renovation needs.
Amenities
8.6
Strong points: excellent breakfast, well-stocked minibar and attractive hotel bar; weaknesses include closed hamam/spa, some worn facilities (elevator, corridors).
Value for Money
7
Multiple comments that the hotel is expensive and price-performance is not compatible; some guests feel it is overpriced despite quality positives.
Food and Beverage
9.2
Breakfast repeatedly described as excellent/incredibly good; bar and room service also praised — a clear strength.
Overall Experience
8.9
Generally very positive stays with excellent location, staff and breakfast, tempered by room/AC, some cleanliness and value concerns — leads to a strong but not perfect overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:39

Property Description

Luxurious Accommodations
The Steigenberger Icon Frankfurter Hof offers 303 luxurious rooms blending traditional and modern decor, complete with elegant furnishings and top-notch amenities including a flat-screen TV, safety deposit box, and premium toiletries from Aigner.

Culinary Delights
Indulge in a delightful breakfast at the hotel's restaurant Hofgarten, savor an Iconic Afternoon Tea at the Autorenbar, and treat your palate to regional and contemporary menus at the brasserie OSCAR's.

Ultimate Relaxation
Unwind at the hotel's spa with a Turkish bath and traditional barber shop, where guests can pamper themselves with massages and beauty treatments, offering the perfect retreat after a day of exploring the historic and financial district of Frankfurt.

To experience luxury, fine dining, and relaxation in the heart of Frankfurt, book your stay at Steigenberger Icon Frankfurter Hof now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 3 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 16 years old stay for € 70 per person per night when using an available extra bed.
    People 17 years old and over stay for € 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 3557 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 7
Food and Beverage: 9.2
Overall Experience: 8.9
K
kristine • couple • dk
10
Pros:

Al den Luxus som man kan forvente af 5 stjerner. Til en relativ fornuftig pris. Kan anbefales på alle måder.

2026-07-24 • via Nuitee
M
Marloes • solo_traveller • nl
10
2026-07-24 • via Nuitee
H
HEINRICH • couple • de
7
2026-07-24 • via Nuitee
R
Robert • solo_traveller • us
9
Fabulous Lodging!
Pros:

Absolutely beautiful hotel in the very heart of the city. Top shelf in every respect.

Cons:

Surprisingly, we experienced an issue with hot water supply that was very weak but usable. Our particular room was short on storage, but still fabulous. Recommended!

2026-07-23 • via Nuitee
I
IKChaudhry • solo_traveller • pk
9
Memorable Experience
Pros:

Perfect location, smiling helpful staff especially Ameer, the bell boy!

Cons:

Rooms on 4th floor had ac issues, had to shift through paid upgrade to 5th floor.

2026-07-23 • via Nuitee
A
Asami • solo_traveller • es
10
2026-07-21 • via Nuitee
A
ALASWADI • solo_traveller • dm
10
2026-07-21 • via Nuitee
M
Maria Carla • couple • br
10
Foi uma estada muito agradável.
Pros:

O quarto é amplo, o hotel embora antigo, é bem conservado e muito bonito. Os funcionários são muito simpáticos e educados. A cama é maravilhosa.

Cons:

O restaurante poderia ter mais variedade de pratos.

2026-07-21 • via Nuitee
A
ALASWADI • solo_traveller • dm
10
2026-07-21 • via Nuitee
K
Karl • solo_traveller • de
9
2026-07-21 • via Nuitee
A
ATSUSHI • couple • jp
10
次回フランクフルトに泊まることがあれば、また泊まりたい。
Pros:

ロケーションが旧市街地観光に最高の場所だった。無料のミニバー、コーヒー、お茶があり良かった。ベッドの寝心地が良かった。

Cons:

洗面所の故障があった。
トイレの設置位置が少し変に思えた。

2026-07-20 • via Nuitee
K
Kim • extended_group • au
9
2026-07-20 • via Nuitee
J
Joanna • family_with_children • pl
1
2026-07-20 • via Nuitee
J
Jean-Didier • solo_traveller • fr
9
2026-07-20 • via Nuitee
P
Prof. Dr. Jürgen • couple • de
9
Perfekt
Pros:

Ideale Lage
Sehr freundliches und kompetentes Personal.

Cons:

Alles prima

2026-07-20 • via Nuitee
S
Sven • couple • de
8
Leider passt das Preis-Leistungsverhältnis nicht mehr so ganz
Pros:

Gutes Frühstücksbuffet,

Cons:

Kleidung der Mitarbeiter hat nicht gepasst, entweder zu klein oder zu groß
Es fehlten Pancakes die es früher gab

2026-07-20 • via Nuitee
C
Clarissa • couple • br
9
Tivemos uma estada ótima!
Pros:

Os funcionários! Todos muito simpáticos e preocupados em agradar. São um grande diferencial do hotel. O piso térreo do hotel e muito bonito, o bar, as salas, banheiros. O café da manhã é sensacional!!

Cons:

A decoração dos quartos está um pouco ultrapassada. O ar condicionado dos quartos é muito fraco, e nao podemos controlar.

2026-07-20 • via Nuitee
I
ilja • couple • dk
8
Great property with lacking AC
Pros:

Very nice and historic property, great staff

Cons:

AC in the rooms is not sufficient for summer heat

2026-07-19 • via Nuitee
D
daniel • solo_traveller • fr
9
2026-07-19 • via Nuitee
S
Stephen • couple • au
9
2026-07-19 • via Nuitee