Steigenberger Icon Frankfurter Hof

Hotels
8.5 (3719 reviews)
Am Kaiserplatz , Frankfurt/Main , DE

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location
Very helpful and friendly staff (valet, reception, room service)
Spacious rooms and comfortable beds
Outstanding breakfast
Well-stocked minibar and nice hotel bar
Quiet and comfortable for many guests
Cons:
Air conditioning problems / insufficient cooling
Rooms feel dated; need renovation (cracks, water stains)
Noise issues for some rooms (street/clubs, poor soundproofing)
Isolated cleanliness incidents (found dirty sock)
Some amenities closed or worn (hamam closed, elevator/corridors)
Perceived poor value for money / expensive

Categories

Cleanliness
7.8
Mixed reports — generally clean facilities and praised housekeeping by some guests, but isolated incidents (a found dirty sock) and comments about the hotel being aged reduce confidence.
Service
9.3
Consistently praised staff: helpful reception, lovely staff, excellent valet and room service; many reviews highlight friendly, efficient service.
Location
9.6
Repeatedly described as excellent and central — walking distance to city centre, close to U-Bahn and many cafes/restaurants; one of the strongest positives.
Room Quality
7.6
Rooms are spacious and beds comfortable for many, but frequent negatives: inadequate air conditioning, dated decor, water stains/cracks, noise issues and bathroom renovation needs.
Amenities
8.6
Strong points: excellent breakfast, well-stocked minibar and attractive hotel bar; weaknesses include closed hamam/spa, some worn facilities (elevator, corridors).
Value for Money
7
Multiple comments that the hotel is expensive and price-performance is not compatible; some guests feel it is overpriced despite quality positives.
Food and Beverage
9.2
Breakfast repeatedly described as excellent/incredibly good; bar and room service also praised — a clear strength.
Overall Experience
8.9
Generally very positive stays with excellent location, staff and breakfast, tempered by room/AC, some cleanliness and value concerns — leads to a strong but not perfect overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-03 07:39

Property Description

Luxurious Accommodations
The Steigenberger Icon Frankfurter Hof offers 303 luxurious rooms blending traditional and modern decor, complete with elegant furnishings and top-notch amenities including a flat-screen TV, safety deposit box, and premium toiletries from Aigner.

Culinary Delights
Indulge in a delightful breakfast at the hotel's restaurant Hofgarten, savor an Iconic Afternoon Tea at the Autorenbar, and treat your palate to regional and contemporary menus at the brasserie OSCAR's.

Ultimate Relaxation
Unwind at the hotel's spa with a Turkish bath and traditional barber shop, where guests can pamper themselves with massages and beauty treatments, offering the perfect retreat after a day of exploring the historic and financial district of Frankfurt.

To experience luxury, fine dining, and relaxation in the heart of Frankfurt, book your stay at Steigenberger Icon Frankfurter Hof now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Property Video

Guest Reviews

8.5
Based on 3719 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 7
Food and Beverage: 9.2
Overall Experience: 8.9
M
Martin • couple • de
7
Insgesamt Ok, aber sehr getrübt durch das Frühstück
Pros:

Lage

Cons:

Im Frühstücksraum hat die Klimaanlage so geblasen, dass 30 Minuten durchgefroren war. Sehr unangenehm! Auswahl Buffet gut, aber nicht überragend. Betten sind sehr gut.

2026-09-19 • via Nuitee
M
Maxine • couple • us
8
Old world charm
Pros:

Central to sightseeing and spacious room

2026-09-19 • via Nuitee
A
abdulrahman • couple • kw
10
2026-09-19 • via Nuitee
S
Sabr • solo_traveller • kz
10
2026-09-18 • via Nuitee
C
Cihan • couple • tr
8
Pros:

Şehrin ulaşımı ve konumu en iyi oteli. Tertemiz çalışanlar çok ilgili

Cons:

Otel çok büyük ve tarihi bir yapı olduğundan dolayı asansör odalara çok uzak ve ayrıca günümüz wc teknolojilerine geçilmesi gerekiyor

2026-09-16 • via Nuitee
S
Stephan • family_with_children • be
10
Simply the best!
Pros:

Schitterende ligging in een historisch pand! Ontbijt is super!
Een echte aanrader!

Cons:

Niets

2026-09-16 • via Nuitee
O
Ofer • solo_traveller • il
8
מלון טוב במיקום מעולה. מחיר מופקע ביחס למה שמקבלים
Pros:

ארוחת בוקר רגילה. לא משתנה באף יום.

Cons:

מלון מאוד מיושן.

2026-09-14 • via Nuitee
S
Steffen • couple • de
8
2026-09-14 • via Nuitee
T
Tomasz • solo_traveller • pl
9
Podróż poślubna
Pros:

Lokalizacja, uśmiechnięty personel, historyczny budynek, przestronne pokoje

Cons:

Odgrzewane przypalone kiełbaski na śniadaniu, brak regulacji oświetlenia w łazience(tylko mocne światło)

2026-09-14 • via Nuitee
M
Marion • extended_group • de
9
Historisches Hotel in bester Lage mit viel Gemütlichkeit
Pros:

Tolles historisches Hotel in bester Lage!
Sehr freundliches Team. Nette Möglichkeit zu Essen und Drinks im Innenhof sowie high tea

Cons:

Alles super!

2026-09-13 • via Nuitee
P
Paul • couple • gb
10
Great staff and food
Pros:

Every thing was great

2026-09-12 • via Nuitee
S
SIRRI • couple • tr
7
Gene kalırım çok güzel otel ama bu sefer servis biraz daha iyi olabilirdi
Pros:

Lokasyon, bina

Cons:

Defalarca bu otelde kaldım ama ilk defa odam temizlenmedi, klima artızslı idi. Kahvaltıdaki yoğunluğa yetişemedikleri oldu

2026-09-12 • via Nuitee
S
SIRRI • solo_traveller • tr
7
2026-09-12 • via Nuitee
A
ABDULAZIZ • solo_traveller • kw
7
Pros:

التكييف سيء جدا و الاثاث متهالك وقديم ولاكن حلو انه قريب من السنتر وخصمو علي مرتي حق ليله وحده بقيمت اجماليه 260 دينار

2026-09-12 • via Nuitee
F
Felix • couple • de
9
2026-09-12 • via Nuitee
S
Serruijs • couple • nl
9
2026-09-11 • via Nuitee
N
NISAN • extended_group • il
10
מלון שווה
Pros:

מלון רמה גבוהה מיקום פגז

2026-09-10 • via Nuitee
O
Ori • couple • il
10
2026-09-10 • via Nuitee
B
Beyza • couple • tr
9
2026-09-09 • via Nuitee
S
Saras • couple • sg
10
Heaven-sent especially after a tiring day or long flight.
Pros:

We got an upgraded room and that was a pleasant surprise after a long 12 hour flight. The breakfast was very good. One of the staff Sabi was extremely helpful in giving us directions on how to get around the area and ensured we had sufficient water with us as we walked around. Overall a five star stay for sure and we would definitely stay here again when we are next in Frankfurt again.

Cons:

The bottles of drinking water in our room were not topped up fast enough. When I called Reception they said bottles would be sent but they did not arrive. No matter because Sabi obtained some for us. This was a small matter.

2026-09-09 • via Nuitee