Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Nice hotel
Great location
Comfortable room
Cons:
Overpriced offerings
Internet access issues
Bathroom cleanliness
Aging furniture
Odor problems
Limited food quality

Categories

Cleanliness
7.11
Multiple complaints about cleanliness, including hair on towels and a smell in the rooms.
Service
9.58
Many reviews highlight friendly and accommodating staff.
Location
9.62
Positive remarks about the hotel's convenient location near restaurants and shopping.
Room Quality
8.07
Rooms described as large and comfortable, but some issues with heating and odor.
Amenities
8.6
Amenities like restaurant options and mall access are appreciated, but some details could be improved.
Value for Money
7.56
Concerns about pricing, particularly for breakfast.
Food and Beverage
7.61
Breakfast received negative feedback, while other meals were described positively.
Overall Experience
9.08
Overall positive experience despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 23:17

Property Description

Connected to Convention Center and Mall
This Providence, Rhode Island hotel is seamlessly connected to the Rhode Island Convention Center and Providence Place Mall, offering convenience and accessibility to guests.

Business Center and Meeting Rooms
The Omni Providence boasts a well-equipped business center for professionals on the go and features 25 versatile meeting rooms, ideal for conferences and events of any scale.

Luxurious Rooms and Dining
Guests can unwind in rooms with modern amenities like flat-screen TVs and enjoy dining at Flemings Prime Steakhouse, known for its delectable seafood and American cuisine.

Experience luxury and convenience at the Omni Providence - book your stay now for a memorable experience in Providence!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2588 reviews
Cleanliness: 7.11
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 9.08
J
James couple gb
7
Excellent property, clean and very good value for money
Pros:

Location, facilities and value for money

Cons:

Nothing everything was great

2026-08-08 via Nuitee
K
Kamyar extended_group us
8
2026-08-08 via Nuitee
K
Katherine solo_traveller gb
8
Lovely room with great facilities
Pros:

Large room and very comfortable bed. The overall atmosphere of the hotel was fantastic and we were given drink vouchers to enjoy a drink in their hotel bar which was fantastic. Great coffee facilities and large TV. Powerful shower and lovely cosmetics included. Clean room with great facilities.

Cons:

No power outlet on one side of the bed. Attached to a convention centre so very busy and in a more business side of the city.

2026-08-07 via Nuitee
C
Caliz couple us
10
Amazing
Pros:

Everything tbh

Cons:

Cant say anything bad

2026-08-07 via Nuitee
L
Louise family_with_children gb
3
2026-08-05 via Nuitee
G
Grazia solo_traveller it
9
2026-08-05 via Nuitee
M
Marilyn couple us
10
We only stayed one night but it was a great place to stay. I would definitely stay there again.
Pros:

Katie at the front desk was so lovely and was very welcoming when we arrived. She went above and beyond to accommodate us. Brendan, one of the valets, was also very friendly and welcoming.

2026-08-04 via Nuitee
J
Jason solo_traveller us
8
Pros:

Great location.

Cons:

No self service laundry. Very inconvenient.

2026-08-03 via Nuitee
K
Katy couple gb
8
Well priced, handy location
Pros:

Staff are friendly
Free drinks voucher on check in
Handy bridge across to the shopping mall
Beds comfortable
Clean
Gym was adequate

Cons:

Soundproofing not great

2026-08-03 via Nuitee
N
Nicole couple us
10
Pros:

The property was very clean and was in a great location

2026-08-02 via Nuitee
L
Loretta couple us
8
Very good, location convenient to local attractions and Amtrak station
Pros:

Great location food was good

Cons:

Supplies for the room..coffee and fixings, water, towels took a very long time to be replenished. Took several calls and many hours to be delivered.

2026-08-02 via Nuitee
K
Katrine V solo_traveller us
7
Pros:

Friendly staff, clean, beautiful hotel, nice room

Cons:

Friendly staff, but unhelpful. The lotion was diluted, the conditioner was extremely noisy, and the safe was broken. These are very unusual issues for a hotel of this standard. I reported these problems and was promised they would be fixed, but nothing was done. The only action taken was offering to replace the lotion.

2026-08-02 via Nuitee
S
Sarah couple us
8
2026-08-02 via Nuitee
W
Walter family_with_children us
10
Pros:

Beds, pillows, cleanliness, friendly courteous staff.

Cons:

Parking. An affordable self parking option would be very helpful. The valet service is great, responsive and always there as quickly as possible but not always the quickest option if you’re in a hurry.

2026-08-02 via Nuitee
M
Mihoko couple jp
9
2026-07-25 via Nuitee
P
Per Gunnar couple no
9
2026-07-24 via Nuitee
S
Sandra solo_traveller us
8
Pros:

The close proximity to attractions and transit hubs.

Cons:

No microwave in room.

2026-07-24 via Nuitee
J
Jennifer family_with_children us
10
Great stay, comfy beds
Pros:

Convenient location and enjoyed walk to mall & Federal Hill. Friendly staff at front desk and valet.

Cons:

Extra taxes and fees daily

2026-07-23 via Nuitee
M
Mark extended_group gb
9
Pros:

Location and comfort.

Cons:

Expensive

2026-07-23 via Nuitee
S
Spilios family_with_children gr
10
2026-07-22 via Nuitee