Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Nice hotel
Great location
Comfortable room
Cons:
Overpriced offerings
Internet access issues
Bathroom cleanliness
Aging furniture
Odor problems
Limited food quality

Categories

Cleanliness
7.11
Multiple complaints about cleanliness, including hair on towels and a smell in the rooms.
Service
9.58
Many reviews highlight friendly and accommodating staff.
Location
9.62
Positive remarks about the hotel's convenient location near restaurants and shopping.
Room Quality
8.07
Rooms described as large and comfortable, but some issues with heating and odor.
Amenities
8.6
Amenities like restaurant options and mall access are appreciated, but some details could be improved.
Value for Money
7.56
Concerns about pricing, particularly for breakfast.
Food and Beverage
7.61
Breakfast received negative feedback, while other meals were described positively.
Overall Experience
9.08
Overall positive experience despite some issues mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-02 23:17

Property Description

Connected to Convention Center and Mall
This Providence, Rhode Island hotel is seamlessly connected to the Rhode Island Convention Center and Providence Place Mall, offering convenience and accessibility to guests.

Business Center and Meeting Rooms
The Omni Providence boasts a well-equipped business center for professionals on the go and features 25 versatile meeting rooms, ideal for conferences and events of any scale.

Luxurious Rooms and Dining
Guests can unwind in rooms with modern amenities like flat-screen TVs and enjoy dining at Flemings Prime Steakhouse, known for its delectable seafood and American cuisine.

Experience luxury and convenience at the Omni Providence - book your stay now for a memorable experience in Providence!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PVD

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and costs USD 9.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2421 reviews
Cleanliness: 7.11
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 7.61
Overall Experience: 9.08
D
Demetrius solo_traveller us
10
2026-05-23 via Nuitee
K
Kate solo_traveller us
9
2026-05-22 via Nuitee
N
Nancy couple us
9
2026-05-19 via Nuitee
G
Gregory couple us
9
2026-05-19 via Nuitee
J
Jason couple us
9
Visit was pleasant especially our tasty breakfast at Fleur
Pros:

Centrally located

Cons:

Traffic congested around the location

2026-05-16 via Nuitee
B
Ben solo_traveller au
8
2026-05-14 via Nuitee
S
Susan couple us
10
2026-05-09 via Nuitee
F
Francesca family_with_children us
6
good for the two nights we stayed. could get a little upgrade for the carpet and curtains
Pros:

It was in the center of Providence so we walked everywhere. nothing was more than 15 mins walking

Cons:

the rooms where a little outdated, the carpet mainly

2026-05-08 via Nuitee
M
Matthew solo_traveller us
8
2026-05-08 via Nuitee
S
Stephanie couple us
10
2026-05-07 via Nuitee
D
Deborah family_with_children us
8
Clean, comfortable, attentive - lacks nothing
Pros:

Extremely comfortable bed, shower was great, too.

2026-05-06 via Nuitee
C
Coughlin solo_traveller us
8
2026-05-06 via Nuitee
C
Craig couple us
1
Terrible
Pros:

Location

Cons:

Got rudely woken up at 3:30am on the second night of my stay from the room next door to us. Called security and got my room moved away. The guests next to us tried to enter my room thru the adjoining room door and were extremely loud. Was offered a valet parking pass for all my troubles which is a joke. Will never go back to Omni Providence.

2026-05-05 via Nuitee
K
Karen couple us
10
2026-05-04 via Nuitee
R
Richard couple us
5
2026-05-04 via Nuitee
M
Mikala couple us
8
One time event
Pros:

Very nice interior design

Cons:

The homeless people walking through the lobby.

2026-05-04 via Nuitee
H
Heidi couple us
9
Overall beautiful, clean and nice hotel. Wonderful stay.
Pros:

Beautiful hotel, close to everything we wanted and friendly staff.

Cons:

The only thing that I did not like was there was an air freshener smell in the room. I’m extremely sensitive to fragrances.

2026-05-04 via Nuitee
D
Dennis solo_traveller us
10
You will have to go to Manhattan to find a better hotel ...and there's only 2 or three if that
Pros:

That was my first time staying at omni,and I stay at hiltons ,and your place in Ri.is better that most hiltons iv stayed in i liked it because how tall it was i was in north Carolina and there's was nothing compared to yours ...

2026-05-04 via Nuitee
V
victor couple us
10
2026-04-30 via Nuitee
G
Gary solo_traveller us
4
Pros:

Convenient to eating and shopping

Cons:

Staff was rude and.room was not.clean. Mattress was stained

2026-04-27 via Nuitee