De Keyser Hotel

Hotels
6.9 (4943 reviews)
De Keyserlei 66-70 , Antwerp , be

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.24
Multiple reviews indicate issues with cleanliness and maintenance.
Service
7.71
Mixed sentiments; some staff reported as friendly, but issues with engagement noted.
Location
8.75
Positive remarks highlight the hotel's convenient and central location.
Room Quality
6.2
Rooms described as outdated and with several complaints regarding comfort.
Amenities
6.23
Limited amenities leading to dissatisfaction in guest experience.
Value for Money
7.19
Perceived as acceptable but with several compromises on quality.
Food and Beverage
6.74
Breakfast quality and organization faced criticism, affecting satisfaction.
Overall Experience
7.11
General experience aligns with the average rating, with highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Central Location Near Major Attractions

Located just 50 meters from the Central Railway Station and Antwerp Zoo, De Keyser Hotel offers a convenient stay in the heart of the city. Explore the nearby Meir Shopping District and Town Square with ease, both within walking distance from the hotel.

Comfortable Rooms with Essential Amenities

Each room at De Keyser Hotel is equipped with a minibar, safety deposit box, and TV for your convenience. The en-suite bathrooms feature showers and/or baths, along with a hairdryer. Enjoy a comfortable stay with all the essential amenities provided.

Convenient Facilities and Services

Start your day with a delicious buffet breakfast and unwind at the on-site bar offering a variety of Belgian beers. With a 24-hour front desk, free WiFi, and a range of dining options in the vicinity, De Keyser Hotel ensures a hassle-free and enjoyable stay.

Book now to experience the perfect blend of comfort and convenience at De Keyser Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Location

Property Video

Guest Reviews

6.9
Based on 4943 reviews
Cleanliness: 5.24
Service: 7.71
Location: 8.75
Room Quality: 6.2
Amenities: 6.23
Value for Money: 7.19
Food and Beverage: 6.74
Overall Experience: 7.11
A
Amann Rolf solo_traveller de
8
Pros:

Die Lage direkt am Bahnhof

Cons:

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2026-08-28 via Nuitee
P
Pasje1972 solo_traveller nl
6
Mwah niet bijzonder.
Pros:

De locatie dichtbij het station.

Cons:

Geen vriendelijke ontvangst. Airco aan maar je kunt zelf niets instellen dus een vervelende nacht met vaak wakker worden. Rotzooi op de vloer en tig kassabonnetjes onder het bed. Bij kamer faciliteiten stond waterkoker, niet gezien. Al vaker bij dit hotel geweest, sterk achteruit gegaan. Ik heb het wel gezien hier.

2026-08-27 via Nuitee
T
Trees solo_traveller nl
8
2026-08-26 via Nuitee
V
VITTORIO EMANUELE solo_traveller it
7
2026-08-23 via Nuitee
K
KL solo_traveller ae
1
Pros:

Location is the only good thing about this hotel

Cons:

AC didn't work at any point. We them made a complaint at the reception before heading out and they said they will attend to getting it fixed or provide us a fan. After we returned it was still not working the person at the reception said there is no fan and no other room available to offer us. He was very rude to us regardless of us being the customer. We requested for a refund, to then then he responded he will show us TWO other available rooms. Though we moved to another room the ac still didnt work.

2026-08-23 via Nuitee
B
Brogan solo_traveller gb
6
Pros:

Location is very close to the station. Large bed.

Cons:

Housekeeping would wake you as early as 9:20am and if you missed them they would usually not return. Shower tray would not drain as quickly as it needed to and risked flooding with more than a short shower.

2026-08-22 via Nuitee
P
Péter couple hu
7
Pros:

Big room, and comfortable bed

Cons:

The shower drain was clogged and contained mold. The wifi was sometimes very slow and our devices disconnected a lot.

2026-08-22 via Nuitee
A
Aisha solo_traveller be
9
2026-08-20 via Nuitee
S
sotiris solo_traveller gr
7
2026-08-16 via Nuitee
P
Peter solo_traveller be
7
Cons:

Onhygiënisch, bad veel te hoog om in te stappen, niet aan te raden voor mensen op leeftijd. Ontbijt, koffie net warm, de roereieren leek meer op een lopende smurrie

2026-08-16 via Nuitee
M
Mario couple be
7
Pros:

De kamer

Cons:

Het ontbijt

2026-08-16 via Nuitee
S
severine couple fr
8
Très agréable
Pros:

Le personnel a été très accueillant

Cons:

Parking payant 😩

2026-08-16 via Nuitee
R
Rusbelys couple nl
1
Vreselijk
Pros:

Alleen de locatie

Cons:

Er was geen airco er was een vreselijke riool geur!
De bedden waren door gezakt en de airco na een dag was stuk en de hele hotel was niet schoon en luidruchtig

2026-08-15 via Nuitee
S
Steffie solo_traveller be
8
Pros:

Goede ligging, prima ontbijt.

Cons:

Technische problemen met airco dus met raam open geslapen. De rest was alles prima.

2026-08-13 via Nuitee
M
Mohammed couple gb
8
2026-08-13 via Nuitee
A
Anong solo_traveller nl
4
Pros:

Goed personeel

Cons:

Airco deed het niet

2026-08-12 via Nuitee
M
Marian solo_traveller nl
8
Pros:

locatie en prijs/prestatieverhouding

Cons:

Geen bar

2026-08-12 via Nuitee
S
Stefaanl solo_traveller be
3
Pros:

We zijn vaste gasten in hotel. We hadden een zeer mooie kamer.
Ontbijt zeer lekker.

Cons:

De airco werkte niet. Meerdere keren gaan klagen aan de receptie. Waren daar voor 3 nachten. Het was veel te warm op de kamer gezien de hoge buiten temperaturen.

2026-08-11 via Nuitee
F
Fievez solo_traveller be
10
Pros:

L endois agreables bien situé.

Cons:

Manque de chaine francophonne pas de rtl pas de rtbf pas de tf1 tf2 tf3

2026-08-11 via Nuitee
K
Karolina couple pl
5
2026-08-10 via Nuitee