De Keyser Hotel

Hotels
6.9 (4931 reviews)
De Keyserlei 66-70 , Antwerp , be
+32 3 206 74 60

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.24
Multiple reviews indicate issues with cleanliness and maintenance.
Service
7.71
Mixed sentiments; some staff reported as friendly, but issues with engagement noted.
Location
8.75
Positive remarks highlight the hotel's convenient and central location.
Room Quality
6.2
Rooms described as outdated and with several complaints regarding comfort.
Amenities
6.23
Limited amenities leading to dissatisfaction in guest experience.
Value for Money
7.19
Perceived as acceptable but with several compromises on quality.
Food and Beverage
6.74
Breakfast quality and organization faced criticism, affecting satisfaction.
Overall Experience
7.11
General experience aligns with the average rating, with highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:33

Property Description

Central Location Near Major Attractions

Located just 50 meters from the Central Railway Station and Antwerp Zoo, De Keyser Hotel offers a convenient stay in the heart of the city. Explore the nearby Meir Shopping District and Town Square with ease, both within walking distance from the hotel.

Comfortable Rooms with Essential Amenities

Each room at De Keyser Hotel is equipped with a minibar, safety deposit box, and TV for your convenience. The en-suite bathrooms feature showers and/or baths, along with a hairdryer. Enjoy a comfortable stay with all the essential amenities provided.

Convenient Facilities and Services

Start your day with a delicious buffet breakfast and unwind at the on-site bar offering a variety of Belgian beers. With a 24-hour front desk, free WiFi, and a range of dining options in the vicinity, De Keyser Hotel ensures a hassle-free and enjoyable stay.

Book now to experience the perfect blend of comfort and convenience at De Keyser Hotel.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ANR

Location

Property Video

Guest Reviews

6.9
Based on 4931 reviews
Cleanliness: 5.24
Service: 7.71
Location: 8.75
Room Quality: 6.2
Amenities: 6.23
Value for Money: 7.19
Food and Beverage: 6.74
Overall Experience: 7.11
T
Ton • extended_group • nl
7
2026-08-08 • via Nuitee
Y
Yolande • solo_traveller • fr
10
Pros:

Proximité centre ville

Cons:

Parking très cher

2026-08-08 • via Nuitee
S
Sabine • solo_traveller • nl
4
2026-08-06 • via Nuitee
G
G. • family_with_children • nl
4
Hilarische foto bleek station te zijn,
Pros:

Ontbijt buffet

Cons:

Rampzalige klimaatbeheersing

2026-08-06 • via Nuitee
P
Peters • solo_traveller • nl
5
Pros:

De stad in het algemeen. Kamers redelijk schoo

Cons:

Hotel lag op toplocatie, maar service liet te wensen over. De badkamer heeft nodig een uograde nodig. Verder staat er in beschrijving dat er een bar is maar die ontbreekt dus

2026-08-03 • via Nuitee
C
Christine • couple • de
5
Wer 4 Sterne erwartet wird hier enttäuscht
Pros:

Für Bahnreisende perfekte Lage.

Cons:

Leider hat das Hotel keine eigene Garage. Im Zimmer roch es muffig und das Licht im Bad und am Bett waren defekt. Nach einer Dusche stand das halbe Bad unter Wasser. Die Einrichtung ist kein bisschen gemütlich - alles sehr schlicht und ohne Atmosphäre. Das Frühstück ist wenig spektakulär. Insgesamt waren wir von dem 4 Sterne-Hotel sehr enttäuscht.

2026-08-03 • via Nuitee
S
Sandra Šuštar • couple • si
6
2026-08-02 • via Nuitee
R
Robert Z.. • solo_traveller • pl
10
2026-08-02 • via Nuitee
S
Simona Saboya • solo_traveller • br
2
Pros:

É muito perto da estação de trem

Cons:

O ar-condicionado não estava funcionando, a parede do quarto estava manchada devido a vazamento do ar-condicionado, o funcionário não resolveu o problema, apenas nos trocou de um quarto para outro com ar-condicionado também não funcionando

2026-07-25 • via Nuitee
A
Amel • solo_traveller • nl
6
Pros:

Goede locatie ,schone kamer

Cons:

Airco werkte niet en niet eens een compensatie gekregen terwijl het die dag 38 graden was

2026-07-25 • via Nuitee
I
Ivo • solo_traveller • be
6
2026-07-25 • via Nuitee
C
Chika • solo_traveller • be
1
Pros:

The hotel is not what was projected
No air-conditioning, no fan, even when the weather was too hot

2026-07-24 • via Nuitee
F
Freelance Kok Bas • solo_traveller • nl
6
Ideale qua locatie, maar gekukkig niet langer dan 1 nachtje
Pros:

Locatie is prima

Cons:

Airco was kapot, zat vol stof en schimmel. Nieuwe kamer gekregen. Wederom een niet werkende airco. Die het na meerdere beloftes niet heeft gedaan. Föhn bleek ook kapot.

2026-07-22 • via Nuitee
P
Paula • solo_traveller • fi
3
I would not go again.
Pros:

Location was very good

Cons:

Air condition was not working most of the time, and the personnel's attempts to make it work were not very efficient. I had to inform about it about ten times. Cleanness could be better. No tea in the room.

2026-07-22 • via Nuitee
K
Kitti • solo_traveller • hu
10
Pros:

Tényleg a központban van a szálloda, nagyon jó helyen. Meg voltunk vele elégedve. Bátran ajánlom.

Cons:

A WC nagyon kicsi, a fürdő nincs leválasztva.

2026-07-22 • via Nuitee
A
Alan • solo_traveller • gb
10
Pros:

Excellent breakfast, great location, very clean hotel.

Cons:

Unfortunately the air conditioning failed and it was a very hot day/night.
Also we had bed bugs in our room and I was bitten quite badly leaving blood spots on the sheets. This is not a reflection on the cleanliness of the hotel, which was spotless, but they will have been brought in by the previous guests. We were not offered compensation but were moved to another room. I'm not sure if the staff would have been able to compensate any way

2026-07-21 • via Nuitee
A
Angel • extended_group • es
4
2026-07-21 • via Nuitee
V
van der Heijden • solo_traveller • nl
9
2026-07-20 • via Nuitee
A
Aigists • couple • lv
7
Pros:

Ideāla atrašanās vieta, lai pārvietotos ar vilcienu. Interesants risinājums ēdamtelpai ar gaismas gleznām logu vietā.

Cons:

Istabiņa bija nedaudz nolietota, bet tas ir atbilstoši cenai.

2026-07-20 • via Nuitee
W
wenny-karine • solo_traveller • be
8
2026-07-20 • via Nuitee