Royal Olympic Hotel

La persona del desayuno gritó a mi madre porque no podia darnos una mesa para desayunar porque eramos 2 y solo habia de 4, 10 mesas de 4 vacias, increible que en un hotel de 5 estrellas te traten tan mal.

De hotelkamer was veel te warm en de airconditioning werkte in het hele hotel alleen op ventilatiestand, waardoor er geen verkoeling mogelijk was. Na een kamerwissel was het iets minder warm, maar nog steeds niet comfortabel. Daarnaast waren de kamers gedateerd en duidelijk toe aan onderhoud. Het hotel heeft zijn beste tijd gehad en kan wel een opknapbeurt gebruiken.

Fomos hospedadas nesse hotel por conta de um acordo de compensação com a Celestyal Cruises. Aguardamos mais de uma hora em fila para fazer o check in, pois enviaram 18 ônibus cheios para a mesma hospedagem e o hotel não havia organizado isso previamente, mesmo com as confirmações ocorrendo com mais de 1 mês de antecedência. O mais absurdo: o jantar e o almoço foram pré-definidos pelo hotel, ou seja, não tivemos opção de escolher o cardápio. Houve um almoço em que trouxeram perna de cordeiro (fria e seca) para todos, mas minha amiga não come essa carne. No jantar daquela noite, recebi 3 bolinhos de carne, arroz e pão secos. Eu pedi UM CAFEZINHO e ouvi que "não está incluído no pacote" 😳A garçonete que mencionei, ficou com pena e ofereceu um café grátis.....imagina como fiquei constrangida. E para piorar, o gerente/maitre (ou algo assim) do restaurante nos tratava com grosseria em todas as refeições. Não queria permitir que jantássemos porque chegamos às 20:30h "e os outros já haviam comido" (nosso horário, determinado pelo hotel, era das 19:30h às 21:30h). No último dia, ele nos expulsou do restaurante porque queria arrumar as mesas; tirou minha sobremesa e nos fez sair carregando a garrafa d'água e o prato para a área externa.

The room was very old fashioned and lots of noise coming from the elevator. We also had no natural light so the room was pitch black without lights on.

The elevator situation is outdated

Das erste Zimmer war eher eine Besenkammer mit defekter Dusche, leckendem Wasserhahn und desolaten Zustellbetten, das zweite Zimmer (nach massiven Beschwerden) war super

Altmodisch, unfreundliches Personal

niemożliwość wypicia napojów na górnym trasie w jeden z dni w których miałem pobyt - bo była impreza , czy ja płaciłem inaczej?? mniej??
Pokój ktory otrzymałem miał być DELUX a otrzymałem totalny standard, telewizja tragedia na 30 kanałów tylko 3 do oglądania:((

Lite bedagat hotell, inte supervänlig personal, frukosten är sisådär, inget gratis vatten på rummet, bara ett paraply att låna ut, gymmet ligger ett kvarter bort

The hotel needs urgently renovation. Can you believe that there are 3 power sockets in the whole room and no one of these are near the bed? I had to ask for a power extension. Its an old hotel with old furniture, bed and bathroom.

The Hotel is quite dated in the decor and the mattresses are quite old. Additionally the staff is not very service oriented - at the reception and especially at the breakfast room. My TV was not working and the safe did not close. I asked the reception to please correct this and it took 2 days. Additionally, the service staff at breakfast were quite abrupt with several elderly couples.

The room was old, dingy and a musky smell. Staff esp front desk behaved like they were doing us a favour. Very poor customer experience.

The shower head was broken and moldy and the water never reached a safe temperature. The hotel is old and worn and needs a revamp. Breakfast was not having the structure to cope with the need.