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Facilities
Property facilities
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Free beach shuttle
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Kids' outdoor play equipment
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Public transport tickets
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Paid WiFi
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Outdoor furniture
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Pet bowls
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Auditory guidance
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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24-hour security
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Security alarm
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Key card access
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Mobile app for room service
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Happy hour
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ATM/banking
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Shopping on site
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Golfing on site
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Self parking (surcharge)
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Free beach shuttle
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Garage
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Bicycle-friendly property
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Houston Marriott Medical Center/Museum District, located just 1 km from Houston Zoo, offers a 4-star experience with free bikes, private parking, and a fitness center. Relax in the hot tub or enjoy the terrace with impeccable service from the 24-hour front desk.
Culinary Delights
Start your day with a delicious American, vegetarian, or gluten-free breakfast at the hotel's restaurant. Indulge in a variety of options including vegetarian, dairy-free, and gluten-free dishes, ensuring a satisfying dining experience for all guests.
Convenient Location
Explore nearby attractions such as Rice Stadium and Rice University, both within a short distance from the hotel. With William P. Hobby Airport just 15 km away, your journey to comfort and luxury begins as soon as you land.
Book your stay at Houston Marriott Medical Center/Museum District now for an unforgettable experience!
Complimentary shuttle service provided within a 2 mile radius.
Breakfast included rate is for only two guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Property Policies
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs USD 31 per day.
Location
Guest Reviews
The stay was fine, we go every 21 days for medical treatments, however I was billed twice. my stay was paid thru booking.com then I was bill by the Marriott as well for the same stay. Now no one will answer me there. I get put on hold for 10 to 15 mins. or accounting never answers and I get a recording that their mailbox is full. NEED Help....
There were plenty of breakfast choices and the food was good and there was a wide variety
Noisy air-conditioning.
The convenience of being able to walk to the hospital. The people working the desk were nice. Other than that I would have booked elsewhere.
For almost 500 a night, I would have expected a much nicer room. I have stayed in LaQuinta for 120.00 a night and had a much nicer room. The TV didnt work, had to get an engineer to fix it. The door key didnt work, even after we changed the keys..had to get someone to take care of that. It must have been next to the helipad, as we heard helicopters landing. All in all, disappointed in the room we were assigned. I was there for surgery, and there were no more surgical discount rooms available. Disappointing.
next to hospital
sound proof is worst ever
Location is great. We did not have breakfast.
At check-in, I was told the only room available was one with 2 beds and a bathtub. I said that was NOT what I booked and said that I wanted the King bed with a shower as booked, which I got immediately upon expressing my feelings. I resented being told the only thing available was a room with 2 beds and a bathtub!! That should NOT have happened.
Staff was very helpful and friendly.
The price fluctuates way too much.
Nothing
No complementary coffee, no breakfast, prices extremely high, not a good traveler friendly place
No ayudan a los huéspedes cuando cambian las citas de los medicos!
Staff have been so amazing! Maraceli and team were great every morning.
I recently had the pleasure of staying at the Houston Marriott Medical Center, and I felt compelled to share what an exceptional experience it was—due in large part to the outstanding kindness and hospitality of Maraceli in the M Club.
From the moment I walked into the M Club, Maraceli set the tone for the entire stay. Her warm smile, genuine friendliness, and eagerness to help made me feel not just like a guest, but truly welcomed. She went above and beyond to ensure that everything was comfortable, well-prepared, and enjoyable. It is rare to encounter someone who takes such personal pride in making sure others feel cared for, and her attention to detail did not go unnoticed.
Travel can often be tiring and impersonal, but Maraceli brought a level of professionalism and heartfelt service that elevated the entire experience. Her kindness, patience, and positive attitude created an atmosphere that was both relaxing and memorable. She represents the very best of what hospitality should be.
The Houston Marriott Medical Center is fortunate to have someone like Maraceli as part of their team. Employees like her are the reason guests return and recommend the hotel to others without hesitation. I sincerely appreciate the exceptional service she provided and look forward to my next visit.
Thank you, Maraceli, for making a great stay truly outstanding.
This hotel offers budget hotel service at an upscale price.
The problems began when I arrived. The driveway entrance is small and the hotel lacks the staff to move cars waiting for valet service. I arrived on a Sunday afternoon at a time when it wasn't particularly busy but there were several cars waiting for valet service. Upon arrival I was met by the rudest valet I ever met. I was offered no help with our bags. If you want to self-park your car the valet staff won't give you the time of day.
Housekeeping was inconsistent. There were days when the didn't bother to empty the trash bins.
Checkout was a mess. The driveway entrance was totally blocked with cars as there weren't enough valet staff to move the cars. Getting my car out of self-parking and to the entrance to get our bags was like running a gauntlet.
All this hotel offers is easy access to the Houston Methodist Medical Center.
Convenience to the tram
Booking.com and this hotels system are not compatible. The hotel charged me again for the entire booking after spending almost an hour trying to check in and took me a week to get the extra charges refunded to my card. Be prepared to pay an extra 200 to 400 dollars for all the extra charges when you check in. The place was nice and food was decent. The gift shop seemed to be closed randomly and hot tub was closed of course. Pool is closed permanently which was a big downer! Staff was very friendly and housekeeping did a great job.
My entire family stayed here while my dad was admitted at Houston Methodist for 9 nights. We had access to the M Club which made our life in and out of the hospital SO much easier! The best part was starting each morning at breakfast with Maraceli’s sweet, smiling self… I’ve never encountered someone as full of joy as her. She is absolutely the best and her hospitality made us a little less stressed each day!! Everyone was great from the M club to the front desk to the housekeeping to the shuttle service. Thanks, HOU Marriott Medical Center!!
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