Marriott Kansas City Overland Park

Hotels
Marriott Hotels & Resorts
9 (425 reviews)
10800 Metcalf Avenue , Overland Park , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Perceived value for money

Categories

Cleanliness
7.96
Several mentions of issues like dirty socks and tears in sheets impacted the cleanliness sentiment.
Service
9.93
Multiple reviews praised the friendly and accommodating staff.
Location
9.47
Reviews highlighted the convenient location for shopping and local attractions.
Room Quality
8.92
Generally positive comments about room quality, but some signs of wear noted.
Amenities
8.95
Amenities were generally appreciated, including workout facilities and breakfast options.
Value for Money
8.41
Concerns about value compared to expected quality and added parking fees.
Food and Beverage
9.46
Positive mentions of the food quality and breakfast buffet.
Overall Experience
8.93
Mixed sentiments; very positive but with some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:11

Property Description

Luxurious Amenities
Featuring 2 pools with a hot tub and a state-of-the-art gym, Marriott Kansas City Overland Park offers the perfect blend of relaxation and fitness for guests to enjoy during their stay.

Elegant Rooms
The property boasts spacious rooms adorned with stylish carpets, a cozy seating area with a large flat-screen TV, and a functional work desk, providing guests with a comfortable and productive environment.

Dining Excellence
Indulge in delectable American cuisine at Zephyr Kitchen & Bourbon Bar or treat yourself to lattes and cakes at the on-site Starbucks Coffee Shop, ensuring a delightful dining experience without having to leave the hotel.

Experience luxury, comfort, and convenience at Marriott Kansas City Overland Park. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

9
Based on 425 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 8.93
R
Racheli couple il
10
Pros:

The hotel is amazing’n

2026-07-25 via Nuitee
M
Mofed couple us
8
2026-07-18 via Nuitee
R
Randal couple us
9
Pros:

Nice

2026-07-18 via Nuitee
J
Juan Manuel family_with_children ar
5
2026-07-15 via Nuitee
M
Marc solo_traveller us
9
2026-07-13 via Nuitee
S
Sandra solo_traveller co
10
Viviendo el mundial
Pros:

Las instalaciones

Cons:

Es alejado

2026-07-05 via Nuitee
T
Twinkle extended_group us
5
would not stay here again
Pros:

Really cold front desk service. I arrived a little early, around 3:15 pm, to check in and was flat-out denied check-in before 4 pm. Came back around 3:45 pm and people in lines already been checked in before 4 pm. Why make contradictory rules for different people checking into the same hotel at the same time? Really disappointed with the service. I observed the bias towards certain customers. Did not want to cause a scene because that is below me, but would not recommend anyone stay here if you are paying good money and are treated this way. I would take my business elsewhere.

Cons:

Front desk and bias and double standard for check-in time

2026-07-01 via Nuitee
K
klas solo_traveller us
7
2026-06-27 via Nuitee
S
Sheree solo_traveller us
5
It was fair.
Pros:

It was very clean.

Cons:

Pool was ice cold. No microwave in room.
We were in adjoining room and people on other side we could hear thru the door.

2026-06-27 via Nuitee
G
Gilberto couple ec
1
El personal de recepción es malo y me cobraron el doble
Pros:

Nada el servicio es malo

Cons:

Tiene un personal en la recepción me cobraron el doble

2026-06-24 via Nuitee
B
Brian couple us
10
2026-06-03 via Nuitee
D
dallasprincess Business Dallas, Texas
10
Best OVP Hotel for Work or Leisure!
Pros:

Absolutely love this property. The beds are comfortable, the staff are super accommodating, and the Marriott members lounge is one of the best! I love working in the area as our stay is always wonderful. It also helps that there is a convenient Starbucks downstairs!

2026-05-29 via Tripadvisor
C
Cruiser29174055512 Family
10
Kansas City Marriott
Pros:

Very clean. Good location. Pleasant, helpful staff.

2026-05-28 via Tripadvisor
B
B4618WCmelissas Couples
10
Exceptional stay!
Pros:

Loved our stay! Quiet room like we requested and room was exceptionally clean! All front desk staff were friendly and helpful!

2026-05-26 via Tripadvisor
K
kenross48 Family Charleston, South Carolina
8
Prisoners in a Marriott Hotel Parking Lot!!! In Kansas!!! In a thunderstorm!!!!
Pros:

Had three rooms...two were adjoining and the other was off on the same floor near the ice machine and elevators. This just proves that no one at Marriott looks at our profiles. Mine has both as verboten and has been there since becoming a member a very long time ago. Plus, it's Kansas for crying out loud...why do we pay $15 per day to park? Raise the room rate and don't charge for parking if you are that hard-up for revenue. And speaking of parking - put some instructions on that kiosk on how to get out of the parking lot...4 cars were backed up while someone from Iowa did everything he could think of trying to get outta there. I started crying and it seemed to work for the dude from Iowa. Jeez, what a circus!!! BTW....it's not like there is limited space on the kiosk to put some helpful hints....my thesis would fit on that beast. And...don't put the instructions in 6-point font, we older folks have trouble reading that....in fact, have an older citizen test your theory (or a dude from Iowa) prior to going to production with whatever changes you implement. Remember....I am here to help!!!

2026-05-21 via Tripadvisor
M
marymegd Couples Cimarron, New Mexico
10
Location location!
Pros:

Lovely property and staff. Room was nice and centrally located for all our family events.

2026-05-18 via Tripadvisor
E
Escape20458981354 Business
10
Good experience
Pros:

Clean quiet rooms. Good m club

2026-05-16 via Tripadvisor
4
483garrettf Business
10
Always a great stay!
Pros:

It is always a pleasure to stay at the Marriot Kansas City Overland park. The atmosphere is lively (the bar/restaurant is always full but not to the point you can't get a table), rooms are clean, staff is friendly, and the club is stocked incredibly well!

2026-05-15 via Tripadvisor
C
Christina solo_traveller us
9
Pros:

It was a very nice place clean

Cons:

Parking the only parking they had was paid and if you checked out before you move your car you have problems getting out ! Ti let we received when got when entered the parking lot didn’t work

2026-05-10 via Nuitee
R
richardgO3783IR Business
4
Maybe was a good hotel 30 years ago
Pros:

This hotel is not at all what I would expect for a Marriott, it could have been a Best Western. Easily the worst Marriott I’ve ever stayed at, they need to tear it down and start over. Stay elsewhere.

2026-04-30 via Tripadvisor