Marriott Kansas City Overland Park

Hotels
Marriott Hotels & Resorts
9 (397 reviews)
10800 Metcalf Avenue , Overland Park , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Perceived value for money

Categories

Cleanliness
7.96
Several mentions of issues like dirty socks and tears in sheets impacted the cleanliness sentiment.
Service
9.93
Multiple reviews praised the friendly and accommodating staff.
Location
9.47
Reviews highlighted the convenient location for shopping and local attractions.
Room Quality
8.92
Generally positive comments about room quality, but some signs of wear noted.
Amenities
8.95
Amenities were generally appreciated, including workout facilities and breakfast options.
Value for Money
8.41
Concerns about value compared to expected quality and added parking fees.
Food and Beverage
9.46
Positive mentions of the food quality and breakfast buffet.
Overall Experience
8.93
Mixed sentiments; very positive but with some significant concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:11

Property Description

Luxurious Amenities
Featuring 2 pools with a hot tub and a state-of-the-art gym, Marriott Kansas City Overland Park offers the perfect blend of relaxation and fitness for guests to enjoy during their stay.

Elegant Rooms
The property boasts spacious rooms adorned with stylish carpets, a cozy seating area with a large flat-screen TV, and a functional work desk, providing guests with a comfortable and productive environment.

Dining Excellence
Indulge in delectable American cuisine at Zephyr Kitchen & Bourbon Bar or treat yourself to lattes and cakes at the on-site Starbucks Coffee Shop, ensuring a delightful dining experience without having to leave the hotel.

Experience luxury, comfort, and convenience at Marriott Kansas City Overland Park. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 15 per day.

Location

Guest Reviews

9
Based on 397 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 8.93
D
dallasprincess Business Dallas, Texas
10
Best OVP Hotel for Work or Leisure!
Pros:

Absolutely love this property. The beds are comfortable, the staff are super accommodating, and the Marriott members lounge is one of the best! I love working in the area as our stay is always wonderful. It also helps that there is a convenient Starbucks downstairs!

2026-05-29 via Tripadvisor
C
Cruiser29174055512 Family
10
Kansas City Marriott
Pros:

Very clean. Good location. Pleasant, helpful staff.

2026-05-28 via Tripadvisor
B
B4618WCmelissas Couples
10
Exceptional stay!
Pros:

Loved our stay! Quiet room like we requested and room was exceptionally clean! All front desk staff were friendly and helpful!

2026-05-26 via Tripadvisor
K
kenross48 Family Charleston, South Carolina
8
Prisoners in a Marriott Hotel Parking Lot!!! In Kansas!!! In a thunderstorm!!!!
Pros:

Had three rooms...two were adjoining and the other was off on the same floor near the ice machine and elevators. This just proves that no one at Marriott looks at our profiles. Mine has both as verboten and has been there since becoming a member a very long time ago. Plus, it's Kansas for crying out loud...why do we pay $15 per day to park? Raise the room rate and don't charge for parking if you are that hard-up for revenue. And speaking of parking - put some instructions on that kiosk on how to get out of the parking lot...4 cars were backed up while someone from Iowa did everything he could think of trying to get outta there. I started crying and it seemed to work for the dude from Iowa. Jeez, what a circus!!! BTW....it's not like there is limited space on the kiosk to put some helpful hints....my thesis would fit on that beast. And...don't put the instructions in 6-point font, we older folks have trouble reading that....in fact, have an older citizen test your theory (or a dude from Iowa) prior to going to production with whatever changes you implement. Remember....I am here to help!!!

2026-05-21 via Tripadvisor
M
marymegd Couples Cimarron, New Mexico
10
Location location!
Pros:

Lovely property and staff. Room was nice and centrally located for all our family events.

2026-05-18 via Tripadvisor
E
Escape20458981354 Business
10
Good experience
Pros:

Clean quiet rooms. Good m club

2026-05-16 via Tripadvisor
4
483garrettf Business
10
Always a great stay!
Pros:

It is always a pleasure to stay at the Marriot Kansas City Overland park. The atmosphere is lively (the bar/restaurant is always full but not to the point you can't get a table), rooms are clean, staff is friendly, and the club is stocked incredibly well!

2026-05-15 via Tripadvisor
C
Christina solo_traveller us
9
Pros:

It was a very nice place clean

Cons:

Parking the only parking they had was paid and if you checked out before you move your car you have problems getting out ! Ti let we received when got when entered the parking lot didn’t work

2026-05-10 via Nuitee
R
richardgO3783IR Business
4
Maybe was a good hotel 30 years ago
Pros:

This hotel is not at all what I would expect for a Marriott, it could have been a Best Western. Easily the worst Marriott I’ve ever stayed at, they need to tear it down and start over. Stay elsewhere.

2026-04-30 via Tripadvisor
6
606petet Family
10
Relaxing
Pros:

Grate stay in KC. Good people.

2026-04-27 via Tripadvisor
B
Bryce couple us
6
2026-04-27 via Nuitee
K
kennyawe2019 Solo travel Lagos, Lagos State
10
Fantastic
Pros:

Check in was great, room lovely, and overall experience was awesome.

2026-04-24 via Tripadvisor
T
T9558WPmichaels Business
8
Nice hotel but…
Pros:

Front desk employees were miserable. Everyone else was nice. Rooms were clean a bit worn but nice.

2026-04-23 via Tripadvisor
2
249ChrisP Family
6
don't stay here unless you have to
Pros:

If it was not for a sporting event, that my granddaughter was playing in I would have not chosen this hotel. The front desk staff are not helpful. This hotel has gated parking in which we always had to push the help button to get the gates to go up, where all you needed to do was use your room key. It has an outdoor/indoor swimming pool but since they opened the outdoor pool to early the indoor pool was super cold, where the kids did not want to swim. They advertise a restaurant, but it has a limited menu and no kid menu. Since we were there for an event, we did get free breakfast was not told where the breakfast was being served. The rooms are only one or two king beds. If you get a 2 king bed room you only get a desk chair. I had the front desk to have the maid stop by room on the 3rd day just to get clean towels, toliet paper and Kleenex.

2026-04-21 via Tripadvisor
N
Nicole solo_traveller us
7
Clean, comfy, could use a bathtub.
Pros:

The room was very comfy and big, but I wish it had had a bathtub in the bathroom.

Cons:

There were a lot of children on the hall and across from my room and they were really loud.

2026-04-19 via Nuitee
C
christophere712 Business
10
Service
Pros:

Great service staff and food. The bar service and drinks were top knotch.

2026-04-18 via Tripadvisor
T
Tour03610491047 Family West Fargo, North Dakota
8
Great location with easy access to many options!
Pros:

Overall, this is a very nice hotel to stay at. The features that were offered were very nice, with the exception of our ice machine not working on our floor and having issues getting in and out of parking through the gate. I would recommend staying here though otherwise. Right off freeway with easy access to area attractions. Onsite restaurant and bar were great and the rooms accommodating.

2026-04-13 via Tripadvisor
S
SheruPinto Business Singapore
8
Great food and ambiance
Pros:

Very clean and beds are comfortable

2026-04-13 via Tripadvisor
8
844reeses Family
10
Calm & Friendly During Busy Time
Pros:

We were displaced from our original hotel and moved late in the evening to this Marriott location. The front desk person was exceptionally friendly and helpful despite how busy they were both in the lobby and at the front desk. Her calm and friendly approach made our transition much more pleasant. The lobby and room were very nice and clean.

2026-04-13 via Tripadvisor
C
Companion558606 Family
10
Ballpark Rest
Pros:

Nice clean rooms. We were in town for a ball tournament and after a long day at the ball parks it was nice to be able to rest in a clean, comfortable room.

2026-04-13 via Tripadvisor