Grand Hotel Guayaquil, an Ascend Collection Hotel

Hotels
Ascend Collection
9.1 (1453 reviews)
Boyaca 1615 y Clemente Ballen , Guayaquil , ec

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
No fridge in room
Air conditioning noise

Categories

Cleanliness
9.19
Most reviews indicate high cleanliness, with one mentioning it was very well maintained.
Service
9.36
Strong positive feedback about friendly and helpful staff.
Location
9.2
Reviews consistently highlight the great location near key attractions.
Room Quality
8.65
Some concerns about air conditioning noise; overall, the rooms are comfortable.
Amenities
9.28
Many amenities noted positively, although some missing expected features.
Value for Money
9.14
Overall value considered excellent for the features provided.
Food and Beverage
8.69
Food received mixed reviews; mostly good but desired more variety on certain meals.
Overall Experience
9.26
An overwhelmingly positive experience from many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:02

Property Description

Luxurious Accommodations
Grand Hotel Guayaquil, Ascend Hotel Collection offers beautifully decorated rooms with modern amenities, including free Wi-Fi and flat-screen TVs. The air-conditioned rooms provide a comfortable retreat after a day of exploring.

Dining and Recreation
Indulge in delicious snacks at La Pepa de Oro café-bar or sip on refreshing drinks at the Turtle Bar. Take a dip in the outdoor swimming pool or maintain your fitness routine at the on-site gym.

Convenient Location and Safety
Conveniently situated in Guayaquil’s center, our hotel is close to the city’s commercial district and just a short drive from Simón Bolívar Airport. Enjoy peace of mind with 24-hour private security ensuring your safety throughout your stay.

Experience luxury, convenience, and safety at Grand Hotel Guayaquil, Ascend Hotel Collection. Book now for an unforgettable stay.

Important information:

Please note that the swimming pool is available with restrictions. The sauna and steam areas are unavailable until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GYE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.1
Based on 1453 reviews
Cleanliness: 9.19
Service: 9.36
Location: 9.2
Room Quality: 8.65
Amenities: 9.28
Value for Money: 9.14
Food and Beverage: 8.69
Overall Experience: 9.26
L
LGCN solo_traveller nl
9
Pros:

Ruime kamer met airco en 3 spiegels!

Cons:

Naast onze kamer stond een mechanische buitenunit. Die maakte veel herrie nog meer dan de airco in de kamer.

2026-05-29 via Nuitee
S
Serge couple ca
8
Très bien
Pros:

Hôtel avec une ambiance antique, très confortable, literie impeccable, j'ai aimé la décoration qui relate les années passées de la ville de Guayaquil !

Cons:

Le petit déjeuner est restreint, froid et il n'y a pas de service de café si non du café pasado en carafe. Je suis allé prendre le petit déjeuner sur la terrasse et j'ai gâché un t-shirt complètement neuf en m'asseyant sur une chaise en rotin, la teinture s'est imprégnée sur l'arrière de mon chandail et je ne peux pas la faire partir ! J'en ai discuté avec le réceptionniste mais il n'a réagit d'aucune manière ! J'ai remarqué que le plancher sous la table patio, et un peu aux alentour, était mouillé alors je suppose que les chaises en rotin étaient aussi encore un peu mouillées lorsque je m'y suis assis !

2026-05-28 via Nuitee
M
marco solo_traveller us
10
2026-05-27 via Nuitee
W
Wilson solo_traveller ec
10
Pros:

Excelente ubicación, servicio muy recomendado para volver.

2026-05-26 via Nuitee
G
Galecio family_with_children ec
10
2026-05-26 via Nuitee
P
Paola extended_group ec
9
Excelente
Pros:

Instalaciónes bonitas y limpias , comida deliciosa

2026-05-25 via Nuitee
A
Abi Espinoza solo_traveller ec
9
Estadía confortable y recomendable
Pros:

La habitación estaba amplia, colchas abrigadoras, agua caliente en el baño, espacio con entretenimiento (ps4), buffet con opciones variadas y platillos exquisitos (waffles y lomito saltado), piscina abierta hasta tarde con bella iluminación.

Cons:

Se podría renovar el aire acondicionado, el detector de humo parpadea mucho en la oscuridad, podrían dejar el control de la televisión para ver streaming (netflix, prime, etc).

2026-05-25 via Nuitee
D
dani family_with_children co
1
no hubo estancia,
Cons:

buenos dias , no es que yo no me presente , llego ,me entregaron la habitación , y me di cuenta que no era la que reserve , a la pregunta en recepción me dijeron que el hotel estaba lleno y no había otra habitación, solicite la devolución del dinero ,y reserve en el ibis style , lo que hay que reconocer que el hotel tiene un muy buen fotógrafo , las fotos en la pagina de booking son muy bonitas .

2026-05-23 via Nuitee
A
Angela couple fr
10
Excellent hotel avec un personnel aux petits soins
Pros:

Les services , la piscine et le petit dejeuner copieux

2026-05-23 via Nuitee
E
Evgeni solo_traveller bg
10
2026-05-22 via Nuitee
M
Maitte extended_group ec
10
2026-05-21 via Nuitee
J
jean-luc extended_group fr
9
Trés bon hotel pour passer quelques jours. Trés agréable
Pros:

La situation géographique. Les équipements,piscine,salle de sport. L'accueil du personnel. Le confort des lits

Cons:

Rien. Tout était bien

2026-05-20 via Nuitee
R
RODRIGO solo_traveller cl
10
Muy cómoda muy segura excelente atención
Pros:

Excelente la atención el personal todo muy bueno

2026-05-14 via Nuitee
R
Richard from Dallas family_with_children ec
10
Awesomeness!
Pros:

Spacious room and bathroom, comfy bed, nice tub/shower, excellent service from every staff person, excellent breakfast buffet, beautiful pool, atrium, garden area.

Cons:

nothing.

2026-05-14 via Nuitee
M
martin solo_traveller ec
2
Promesa incumplida
Pros:

Nunca envuetib la factura solicitads

Cons:

Nunca enviaron la factura solicitada

2026-05-13 via Nuitee
S
Serge couple ca
9
Pros:

Tout était très bien, voire excellent, à partir de l’accueil à l’aéroport jusqu’à la fin de notre séjour.

Cons:

Malheureusement, l’unité de climatisation fonctionnait mal. Bruit continu de moteur (type camion) et chambre qui est resté trop chaude.

2026-05-13 via Nuitee
M
María José Aguilar solo_traveller ec
10
2026-05-12 via Nuitee
C
Carlos Fenner solo_traveller br
9
Pros:

O hotel é muito bom e a localização é ótima também. É bem segura. Os quartos são amplos e contém ferro e tábua para passar roupas. Oferecem água como cortesia, o que é algo muito legal.

2026-05-10 via Nuitee
M
Merbin Leonardo family_with_children ec
10
Pros:

Si

2026-05-07 via Nuitee
K
Kjell solo_traveller gr
10
2026-05-07 via Nuitee