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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Public transport tickets
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Evening entertainment
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Paid WiFi
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Pedicure
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Health or beauty spa nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Exquisite Dining Experience
Indulge in Peruvian seafood delicacies and tantalizing cocktails at Yakumanka by Gastón Acurio, a culinary gem within the hotel.
Luxurious Amenities
Unwind at the 24-hour fitness centre or pamper yourself at the beauty studio, ensuring a rejuvenating stay at Mandarin Oriental, Geneva.
Prime Location
Situated on the right bank of the Rhone River, a short stroll from Geneva's attractions, shops, and Lake Geneva, experience convenience and luxury seamlessly blended.
Experience the epitome of luxury and convenience at Mandarin Oriental, Geneva. Book now for an unforgettable stay!
If you book a nonrefundable rate, the property will send you an email with a Saferpay link for the payment.
Please note that guests under the age of 18 must be accompanied by a parent or legal guardian throughout their stay.
Property Policies
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Internet
WiFi is available in all areas and costs CHF 15 per 24 hours.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not needed) and costs CHF 40 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 16 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
Si, no es nada fuera de lo común
La relación precio calidad
It is a lovely modern property very well located in the heart of Geneva. The breakfast was excellent and the staff were really wonderful. We were celebrating an anniversary and they gave us a free bottle of very nice champagne and a cake as well as a card. I really found the whole vibe of the Hotel to be quite exceptional. Well done, Mandarin Oriental Management and Staff!
I liked everything about the property. I thought they’d absolutely nailed it.
Room 776 disappointing
Needs urgent updating
No correct plugs for plug-in for todays computor equipment
Electrics turn the lights all off from the bedside but if anyone
wanted a small light on not to disturb partner NOT POSSIBLE
EXTREEMLY BAD
OLD FASHIONED and not acceptable for up to date standards
Staff Good
Breakfast Good
Ottolengi not a good choice for in house main resteraunt
AS ABOVE
From the moment we arrived, they made us feel like we were in the right hands. We were warmly welcomed and upgraded to a breathtaking room with views to the river and the old town, that honestly had everything we could have wished for.
Dinner at Sachi was one of the best meals we've had in a long time. Every single course was delicious and the whole experience felt really special. Breakfast was just as delicious.
But what really made this stay unforgettable was the staff. Attentive, genuinely warm, always one step ahead without ever making you feel watched. You could tell they actually cared. When we left, our car was waiting at the door pointed in exactly the right direction, that says it all.
We came for one night and left wishing we'd booked more. We will definitely be back.
This is an old school beautiful European hotel. What makes the hotel special is that the service is uniformly excellent across the board. Rooms are small but well equipped. Food is good. Great location.
The work is not at the level of a 5 star bad hotel
We had a truly wonderful stay at the Mandarin Oriental Geneva and felt warmly welcomed from the very beginning during our stay from Friday, May 1st to Saturday, May 2nd.
Our check-in with Victoria/Vittoria was excellent. She gave us all the necessary information, made us feel very comfortable and even accompanied us personally to our room. The gentleman at the entrance was also very attentive and immediately helped us with our luggage upon arrival.
We were delighted to receive an upgrade to a Mandarin River View Room, which was absolutely beautiful. The room was spacious, very well designed and elegantly furnished. We especially loved the large window front and the many mirrors throughout the room, which made everything feel even brighter and more luxurious. We were also welcomed with fresh fruits and a lovely amenity, which was such a thoughtful touch. Thank you very much for that.
The next morning, Cedric at the concierge desk helped us plan our day in Geneva, as it was our first time visiting the city. He showed us the city map, gave us recommendations on what to explore and suggested several restaurants for us to try. His advice truly helped make our day perfect, so a special thank you again to Cedric for his kindness and professionalism.
On the evening of May 1st, we also had dinner and drinks at the bar. Unfortunately, we do not remember the name of the waitress who assisted us, but she had dark hair tied back in a high ponytail and wore a dark/black suit. She was incredibly friendly and helpful when recommending dishes and drinks. The food was fantastic. I had the wagyu steak, my boyfriend chose the club sandwich, and we also shared two starters. Everything was delicious, including the cocktails.
Breakfast was another highlight for us. We especially loved that the pastries, such as the croissants and pain au chocolat, were homemade and clearly labelled as such. It was also wonderful that a freshly prepared hot dish from the breakfast menu was included and made directly by the kitchen.
Overall, we had an amazing stay. Every staff member we encountered was genuinely friendly and attentive, and the hotel truly offers everything one could wish for. We would gladly return.
Very comfortable and good service. We had good time in this hotel. Just by the river, many nice restaurants and cafes around. You can walk around the lake. Also to the old town. The room was overall very good.
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