Palazzo Montebello

Hotels
9.3 (660 reviews)
Via Giuseppe Garibaldi 14 , Florence , it

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
clean
comfortable
friendly staff
great location
Cons:
breakfast variety limited
noise issues

Categories

Cleanliness
9.38
Most reviews indicate high cleanliness and excellent maintenance.
Service
9.85
Consistently highlighted as attentive and kind staff.
Location
9.39
Strategically located close to central attractions.
Room Quality
9.34
Rooms are described as lovely, clean, and comfortable.
Amenities
9.37
Facilities are generally modern and well-equipped.
Value for Money
9.33
Overall value is perceived as good given the quality.
Food and Beverage
8.38
Breakfast has mixed reviews, some areas for improvement noted.
Overall Experience
9.35
Guests have shared memorable experiences with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:05

Property Description

Luxurious 18th Century Villa
Experience luxury at its finest at Montebello Splendid, an 18th-century villa offering opulent rooms with modern amenities like flat-screen satellite TV and marble bathrooms.

Peaceful Garden Oasis
Relax in the tranquil garden surroundings of the hotel, just a short stroll from Santa Maria Novella Train Station. Enjoy the comfort of soft feather quilts, Egyptian cotton linens, and the option of rooms with parquet floors and spa baths.

Culinary Delights and International News
Start your day with a sumptuous breakfast buffet featuring freshly squeezed orange juice and Tuscan delicacies at the Capriccio Restaurant. Stay informed with complimentary international news downloads in multiple languages daily.

Indulge in luxury, comfort, and convenience at Montebello Splendid - book your stay now for an unforgettable experience!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 25 per person per night when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 660 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.35
L
Lap Phat solo_traveller vn
8
Great location and atmosphere, but better soundproofing would significantly improve the experience.
Pros:

The hotel is located in a quiet and relaxing area, and the outdoor terrace is a great place to enjoy drinks and unwind.

Cons:

The main issue was the lack of soundproofing. Noise from outside could be heard quite clearly, which affected the overall comfort of the stay.

2026-06-18 via Nuitee
A
Antoinette couple au
10
Beautiful stay!
Pros:

Beautiful area!

Cons:

The shower was faulty. Small problem on an otherwise lovely property!

2026-06-14 via Nuitee
K
Kroum couple bg
9
2026-06-14 via Nuitee
S
Stefania extended_group it
8
2026-06-11 via Nuitee
D
Diana family_with_children es
10
Perfect
Pros:

A beautiful building, with exquisite decoration. Moreover, the staff was very helpful and attentive at all times.

2026-06-07 via Nuitee
A
Albino couple pt
9
2026-06-05 via Nuitee
N
Nataliia family_with_children ua
10
Повернемося із задоволенням
Pros:

Неймовірний готель практично в центрі Флоренції , але чудово розташований на тихій вулиці . До центра пішки максимум 10 хвилин . Поруч залізничний вокзал , за ним автобусна станція . Персонал максимально привітний ! Чисто ! Непогані різноманітні сніданки …

Cons:

Дуже низький рівень Wi-fi у номері ) добре працював інтернет виключно в лобі).
Також , хотілось би , щоб окрім скрамблу на сніданок можна було замовити звичайну яєчню або омлет .

2026-06-05 via Nuitee
N
Negari extended_group us
10
Pros:

Grat location, Great hotel, Great employees

2026-06-01 via Nuitee
C
Claudia couple es
6
No complia les expectatives
Cons:

El tracte del personal ha estat horrible, durant la rebuda i l'estada. No el recomanem

2026-06-01 via Nuitee
E
Expedition548624 Family
10
Family holiday
Pros:

Beautiful hotel, we stayed for two nights on our Italy adventure we travelled from Rome to Florence. Two adults and one teenager we booked a suite. The rooms are large and modern & clean. The hotel grounds are beautiful & lovely to sit outside for pre dinner drinks after a long day of walking. The reception staff are very helpful and knowledgable we couldn’t fault any of the staff they were all amazing. Especially the bar staff, they make fabulous cocktails ☺️🍸
Breakfast on the terrace was lovely plenty of choice.
Our only negative was the air con didn’t work the rooms are very hot we did mention this twice but it didn’t get corrected sadly.
We stayed May 24th 2026 for two nights

2026-05-28 via Tripadvisor
E
Epishov solo_traveller ru
9
Pros:

Прекрасное место, второй раз останавливаемся семьей. Прекрасный, красивый и доброжелательный отель и персонал. Большой плюс, есть парковка. Хороший завтрак. Уютное место в центре Флоренции!

2026-05-26 via Nuitee
G
GHCYT Family
2
Thieves!!!!
Pros:

They used our rental car over night and banged it. Significantly damages in front and back. Totally unacceptable. They are ignoring and don’t want to look at videos. Police has to be involved. Would not recommend !!!!!

2026-05-25 via Tripadvisor
P
Philipppa solo_traveller gb
8
Pros:

Arrived late, very friendly staff upon arrival. Room upgrade for the night. Room was very spacious, clean and luxurious. Great proximity to the station and easy walking distance to all attractions without being in the middle of tourist central.

Cons:

Nothing

2026-05-22 via Nuitee
A
Aleksandra family_with_children pl
10
A beautiful Florentine palazzo to ease your body and soul.
Pros:

A beautifully renovated palazzo where you may immerse yourself in the Florentine mood. Exquisite interiors, calmness and excellent staff ready to answer all your requests.

2026-05-19 via Nuitee
E
Enrica solo_traveller it
8
2026-05-17 via Nuitee
M
Milica family_with_children rs
9
Pros:

Breakfast varied and beeautigul presented. Dining area was celan, spacious and very pleasant for breakfast. The chef kind and welcomin but the best was gentlmen at the reception. Stay was enjoyable.

Cons:

Coffee at the breakfast , and milk and coffe in the room

2026-05-17 via Nuitee
M
marcelo couple cl
9
Una instancia en Florencia, con el placer de un buen lugar para el descanso.
Pros:

Excelente contar con una habitación cómoda y terraza, las áreas comunes son muy elegantes y agradables. La atención de recepción y servicio de comedores, muy bien

Cons:

Solo es mejorable la velocidad de internet, muy lento

2026-05-16 via Nuitee
L
Laura couple it
9
2026-05-15 via Nuitee
H
Hanna family_with_children se
10
2026-05-14 via Nuitee
K
Kostia P solo_traveller gr
8
Pros:

Το δωμάτιο για μια οικογένεια 4 ατόμων ήτανε πολυ άνετο. Βέβαια για τα παιδια υπήρχε καναπές κρεβατι και οχι κανονικά κρεβατια. Το προσωπικό στο πρωινό και στο μπαρ ήτανε ευγενικό.

Cons:

Ενώ το ξενοδοχειο διαθέτει παρκιν το χρέωσαν 35€ την ημέρα. Επίσης γενικά το προσωπικό της ρεσεψιόν ηταν οριακά αγενές.

2026-05-12 via Nuitee