Palazzo Montebello

Hotels
9.3 (652 reviews)
Via Giuseppe Garibaldi 14 , Florence , it

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
clean
comfortable
friendly staff
great location
Cons:
breakfast variety limited
noise issues

Categories

Cleanliness
9.38
Most reviews indicate high cleanliness and excellent maintenance.
Service
9.85
Consistently highlighted as attentive and kind staff.
Location
9.39
Strategically located close to central attractions.
Room Quality
9.34
Rooms are described as lovely, clean, and comfortable.
Amenities
9.37
Facilities are generally modern and well-equipped.
Value for Money
9.33
Overall value is perceived as good given the quality.
Food and Beverage
8.38
Breakfast has mixed reviews, some areas for improvement noted.
Overall Experience
9.35
Guests have shared memorable experiences with only minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:05

Property Description

Luxurious 18th Century Villa
Experience luxury at its finest at Montebello Splendid, an 18th-century villa offering opulent rooms with modern amenities like flat-screen satellite TV and marble bathrooms.

Peaceful Garden Oasis
Relax in the tranquil garden surroundings of the hotel, just a short stroll from Santa Maria Novella Train Station. Enjoy the comfort of soft feather quilts, Egyptian cotton linens, and the option of rooms with parquet floors and spa baths.

Culinary Delights and International News
Start your day with a sumptuous breakfast buffet featuring freshly squeezed orange juice and Tuscan delicacies at the Capriccio Restaurant. Stay informed with complimentary international news downloads in multiple languages daily.

Indulge in luxury, comfort, and convenience at Montebello Splendid - book your stay now for an unforgettable experience!

Important information:

When booking 3 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for € 25 per person per night when using an existing bed.
    People no matter the age stay for € 50 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 652 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 9.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 8.38
Overall Experience: 9.35
E
Epishov solo_traveller ru
9
Pros:

Прекрасное место, второй раз останавливаемся семьей. Прекрасный, красивый и доброжелательный отель и персонал. Большой плюс, есть парковка. Хороший завтрак. Уютное место в центре Флоренции!

2026-05-26 via Nuitee
P
Philipppa solo_traveller gb
8
Pros:

Arrived late, very friendly staff upon arrival. Room upgrade for the night. Room was very spacious, clean and luxurious. Great proximity to the station and easy walking distance to all attractions without being in the middle of tourist central.

Cons:

Nothing

2026-05-22 via Nuitee
A
Aleksandra family_with_children pl
10
A beautiful Florentine palazzo to ease your body and soul.
Pros:

A beautifully renovated palazzo where you may immerse yourself in the Florentine mood. Exquisite interiors, calmness and excellent staff ready to answer all your requests.

2026-05-19 via Nuitee
E
Enrica solo_traveller it
8
2026-05-17 via Nuitee
M
Milica family_with_children rs
9
Pros:

Breakfast varied and beeautigul presented. Dining area was celan, spacious and very pleasant for breakfast. The chef kind and welcomin but the best was gentlmen at the reception. Stay was enjoyable.

Cons:

Coffee at the breakfast , and milk and coffe in the room

2026-05-17 via Nuitee
M
marcelo couple cl
9
Una instancia en Florencia, con el placer de un buen lugar para el descanso.
Pros:

Excelente contar con una habitación cómoda y terraza, las áreas comunes son muy elegantes y agradables. La atención de recepción y servicio de comedores, muy bien

Cons:

Solo es mejorable la velocidad de internet, muy lento

2026-05-16 via Nuitee
L
Laura couple it
9
2026-05-15 via Nuitee
H
Hanna family_with_children se
10
2026-05-14 via Nuitee
K
Kostia P solo_traveller gr
8
Pros:

Το δωμάτιο για μια οικογένεια 4 ατόμων ήτανε πολυ άνετο. Βέβαια για τα παιδια υπήρχε καναπές κρεβατι και οχι κανονικά κρεβατια. Το προσωπικό στο πρωινό και στο μπαρ ήτανε ευγενικό.

Cons:

Ενώ το ξενοδοχειο διαθέτει παρκιν το χρέωσαν 35€ την ημέρα. Επίσης γενικά το προσωπικό της ρεσεψιόν ηταν οριακά αγενές.

2026-05-12 via Nuitee
I
Ioanna couple cy
10
2026-05-11 via Nuitee
3
346angiej Couples
10
Excellent!
Pros:

My husband and I stayed for 3 nights from 5th May (wedding anniversary trip). We were not disappointed. The decor, ambience, cleanliness, food and service were superb. Special shout out to Eda at breakfast who was exceptional for her customer service, the lady who checked us in on the 5th May and helped us practice our Italian, plus the gentlemen who checked us out. All lovely people delivering exceptional service. Highly recommend!

2026-05-10 via Tripadvisor
A
Andrei couple lu
10
I told the hotel staff that I feel like coming home every time I stay there.I do really like this place.
Pros:

I was staying in this hotel for the third time.
I like it unique atmosphere, location, cozy rooms, friendly atmosphere and good service.
It is real Palazzo: beautiful inner yard with flowers and trees,stylish, clean and elegant building.
Comfortable, clean rooms, nice breakfasts.

Cons:

WiFI could be better.

2026-05-09 via Nuitee
O
Othonas family_with_children gr
10
Cons:

ΤΟ ΠΡΩΙΝΟ

2026-05-08 via Nuitee
D
Darko couple si
9
2026-05-07 via Nuitee
S
Simon couple de
9
Gerne wieder
Pros:

Das Hotel war sehr sauber und das Frühstück sehr umfangreich. Die Lage war ruhig aber sehr gut zu Fuß ins Zentrum erreichbar.

Cons:

Das Personal hätte freundlicher sein können.

2026-05-06 via Nuitee
T
Tomeu family_with_children es
9
muy agradable
Pros:

muy correcto

2026-05-05 via Nuitee
A
Angelika couple de
10
Angenehmer und ruhiger Aufenthalt in Florenz
Pros:

Ruhige Unterkunft (keine Geräusche aus den benachbarten Zimmern), sehr schönes Interieur (auch im Eingangs- und Lobbybereich), sehr sauber, bequeme Betten, Sauna und Fitnessbereich vorhanden (mit Anmeldung), sehr zuvorkommendes Personal an der Rezeption. Ausreichendes Frühstück auch für Allergiker und Menschen mit Unverträglichkeiten geeignet.

Cons:

Infos zum Hotel nur über QR Code möglich. Ruhige Umgebung, zu den Hotspots muss man etwas laufen (was für uns aber nicht schlimm war).

2026-05-05 via Nuitee
C
carlsonjames1 Couples Lafayette, California
6
Good, but could use some improvements
Pros:

First the positive...beautiful boutique hotel with a combination of antique and modern with the touches of an top interior designer. Beautiful courtyard and close to the train station. Exceptional service from Dario at the front desk who made great recommendations, reservations and enthusiastically greeted us each day. Now the not so positive...Breakfast was not up to par with other boutique hotels we've stayed at in Italy and France. The continental breakfast is weak and your only hot choice is scrambled eggs. Yes you can order an omelet or French toast for an upcharge, but it is not included when you purchase breakfast. 70% of the time we didn't even get asked if wanted anything besides coffee. Internet is great in the lobby but weak in the rooms. We choose hotels with good accomidations, good location and a great breakfast to start the day. This hotel did 2 out of three and is fixable if management wants address. Would not stay here again

2026-05-04 via Tripadvisor
J
Jennifer couple ca
10
Your in the city, however you feel you are at a peaceful resort.
Pros:

The hotel is so peaceful and the staff is amazing. I really liked the location and the food and drinks are wonderful and priced very fair. I would recommend this hotel to anyone that is visiting Florence.

Cons:

There is nothing that I didn't like. Fast elevator, easy check in and I loved the location.

2026-05-04 via Nuitee
C
Cristina couple us
10
Be aware of traffic restrictions if traveling to the hotel by car!!!
Pros:

Very nice hotel. We booked a basic room but we were upgraded to a larger room. Clean and spacious bathroom. The hotel is on a quiet street so no outside noises disturbed us.

Cons:

Before completing the reservation, we called the hotel to confirm the property was outside Florence's ZTL zone (limited traffic zone where only residents can access; very stiff fines for unauthorized cars entering the restricted zone). We were assure by a staff member that the cameras recording the access points of the ZTL are not working and we could drive to the hotel without issues. Well it looks like the cameras were on after all. We followed the driving directions provided by our iPhone. Apparently there is a way to reach the hotel and avoid the cameras but that specific route was never mentioned when we called the hotel. We are now waiting to receive the fine in the mail; we'll see how it goes but I think the hotel staff should be more clear when giving driving instructions to people driving to the hotel.

2026-05-03 via Nuitee