Imperial Hotel

Hotels
•
Arp-Hansen Hotel Group
7.9 (1504 reviews)
Vester Farimagsgade 9 , Copenhagen , dk
+45 33 12 80 00

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Comfortable stay
Cons:
Lift issues
Understaffed reception
Room booking policies
Inconvenient extra bed

Categories

Cleanliness
7.54
Mixed sentiments regarding room cleanliness and service, with a mention of difficulty in room service.
Service
8.01
Service was noted as friendly and attentive, despite issues with staffing and response times.
Location
9.05
Centrally located near transit and attractions, highly praised by multiple reviewers.
Room Quality
7.5
Comments about the rooms being comfortable but some concerns about mattress quality and extra beds.
Amenities
7.03
Amenities were average with room for improvement, notably with the lifts and gym.
Value for Money
7.49
Value aligns with the hotel's offerings, though some guests felt the service could improve.
Food and Beverage
8.54
Breakfast variety was praised alongside overall food quality.
Overall Experience
8.01
Guests generally had a pleasant experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:49

Property Description

Luxurious Accommodation

Imperial Hotel in Copenhagen offers elegantly decorated rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a charming terrace for a relaxing evening.

Delicious Dining Options

Indulge in a continental or buffet breakfast at the hotel's restaurant, which specializes in mouthwatering Italian cuisine. Savor a delightful culinary experience without leaving the comfort of the hotel.

Convenient Facilities and Services

Stay fit at the on-site fitness centre, stay connected with free WiFi, and explore the city with bike rentals or car hire. The multilingual staff is available 24/7 to assist with any requests, ensuring a seamless and enjoyable stay.

Ready to experience luxury and convenience in the heart of Copenhagen? Book your stay at Imperial Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 150 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for DKK 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs DKK 210 per day.

Location

Guest Reviews

7.9
Based on 1504 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 8.54
Overall Experience: 8.01
E
Erik • solo_traveller • dk
8
2026-07-25 • via Nuitee
L
Lejdå • family_with_children • se
10
Trevligt, lugnt hotell med närhet till stationen och sevärdheter.
Pros:

Nära stationen och nära till sevärdheter. Det fanns aircondition på rummet. Väldigt sköna sängar. Lugnt på hotellet. Bra service.

Cons:

Inget kylskåp. Frukost ingår inte, men det finns närhet till affären och 7 eleven att köpa frukost. Det är fördel för dem som inte äter så mycket frukost och vill välja bort den. Det går att välja till frukost men är väldigt dyrt.

2026-07-25 • via Nuitee
L
Linda • solo_traveller • se
10
2026-07-25 • via Nuitee
G
Gérald • solo_traveller • fr
9
Pros:

Chambre confortable, localisation proche de la gare et du centre, petit déjeuner copieux et très bon

Cons:

Certains serveurs montrent trop d'empressement à débarrasser la table ; j'ai vu disparaître ma salade de fruits et mon croissant avant même de pouvoir réagir... Mon café a failli subir le même sort ! Trop dommage vu la qualité de la nourriture !

2026-07-25 • via Nuitee
S
Silvestre Latasa • solo_traveller • es
3
Pros:

La ubicación

Cons:

No limpiaban todos los días, solo si se pedía, no había nevera o congelador, la bañera no reunía condiciones para salir con seguridad sin caerse y el agua se salía para fuera, hacía mucho frío y el aire acondicionado no iba

2026-07-25 • via Nuitee
I
Ina • solo_traveller • no
10
Pros:

Ligger svært sentralt. Familie rommet var romslig og komfortabelt. Vi kommer garantert tilbake!

2026-07-25 • via Nuitee
R
Rezile • family_with_children • se
6
* Room: Executive Junior Room * Overall: Did not meet expectations for this room category. * Cleanliness (5/10): App
Pros:

The design and style.

Cons:

* Room: Executive Junior Room
* Overall: Did not meet expectations for this room category.
* Cleanliness (5/10): Appeared clean at first glance but lacked thorough cleaning. The toilet seat and lid had visible residue and required cleaning before use.
* Private Terrace: Poorly maintained, with visible mold and numerous cigarette butts. It was unusable during our stay.
* Bathroom Hygiene: Spare toilet paper was mounted too close to the toilet seat, creating an unhygienic impression.
* Amenities: Empty minibar with no complimentary water or information on whether tap water was safe to drink.
* Summary: Below the standard expected for an Executive Junior Room due to inadequate housekeeping, poor terrace maintenance, and lack of basic amenities.

2026-07-25 • via Nuitee
V
Vibeke • family_with_children • no
7
2026-07-25 • via Nuitee
V
Václav • solo_traveller • cz
8
2026-07-25 • via Nuitee
J
Jessica • family_with_children • se
9
2026-07-25 • via Nuitee
L
long khanh • couple • no
8
Bra .
Pros:

Nær byen , kort vei til butikker, restaurant, Metro, aktiviteter.

Cons:

Slitt og gamle gulv teppe.
Frokost er gode men blir kjedelig hvis man være der 3-4 frokoster . Samme mater hvert dag …bør skifte Meny 1-2 ganger hver uke.

2026-07-24 • via Nuitee
E
Eva • extended_group • fr
8
Hôtel calme et de bon standing pour visiter la ville
Pros:

Très bon emplacement pour visiter Copenhague à pied. Chambre très confortable

Cons:

Le prix du parking

2026-07-24 • via Nuitee
T
Terje • extended_group • no
8
Pros:

Perfekt beliggenhet

Cons:

Mye bråk fra sidegater/restaurering av nabo bygg

2026-07-24 • via Nuitee
C
Christina • family_with_children • dk
9
Pros:

Lige midt i centrum og tæt på al ting. Fantastisk morgenbuffet

Cons:

Værelser ikke klar ved indtjekning kl 17, på trods af online check in på forhånd. Hotellet virkede overbooket og vi fik andre værelser end dem, vi havde booket

2026-07-24 • via Nuitee
A
anne • family_with_children • be
10
Hôtel idéalement situé avec de belles prestations
Pros:

Le calme et l emplacement idéal. La beauté de l hôtel qui permet de bénéficier d un restaurant et d un buffet dejeuner de qualité. La literie est excelkente et tres bonne climatisation.

Cons:

La baignoire est petite et trop profonde. Même pour une douche c est pas trop facile. C est pas l essentiel et on s en accomode

2026-07-24 • via Nuitee
O
Omer • extended_group • tr
9
İ enjoyed it. The staff is very helpflull
Pros:

Very good location.

Cons:

We were a group of nine people. Some room are smaller than others

2026-07-24 • via Nuitee
B
Begum • family_with_children • tr
8
Pros:

Tesis genel olarak güzeldi, kahvaltısı yeterliydi, çocuklarla yaptığımız için onlara özel birçok seçenek vardı. Ortak kullanım alanları , odalar genel ölçüde temizdi . Şampuan , havlu, terlik gibi ürünler gayet güzel ve yeterliydi . Konumu Tivoli de zaman geçirmek için ise çok iyiydi . Ama diğer tarihi yerlere ve alışveriş alanlarına bir tık uzaktı çocuklarla olduğumuz için tabii . Uçağımız geç saatte olduğu için otelden çıkış yaptıktan sonra valizlerimizi emanet alacakları bir valiz odaları vardı. Bu harika oldu bizim için ve çalışanlar çok ilgili ve yardımcıydı🙏🏼

Cons:

Odamızda bulunan büyük bir ayna odaya geldiğimizde düşmüştü . İyi ki çocuklarım odadayken böyle birşey olmamış. Görevliye haber verdik ve götürdü . Ama elektrik prizi de zarar görmüştü ve onu öylece bırakıp gitti. Tehlikeliydi . Balkon kısmı çok kirliydi ve örümcekler ve örümcek ağları ile doluydu.

2026-07-24 • via Nuitee
P
Peter Ericson50 • solo_traveller • se
4
Pros:

Läget var bra

Cons:

Rummet var trångt och utsikt mot garage/ byggarbetsplats, Förstår att det också finns men i förhållande till priset inte så kul och ej heller information av att rummet var på baksidan. Frukosten var av det sämre slaget, plus vansinnigt trångt upplägg då allt var i samma hörn av frukost rummet så man stångades med kaffe, juice frukost pålägg, bröd allt i en saligt kramkalas. 😁

2026-07-24 • via Nuitee
L
Linda • solo_traveller • lv
10
Pros:

Excellent location, delicious breakfast with a wide variety of choices, and very friendly staff. Complimentary water was available in the lobby, as well as an iron, ironing board, free Wi-Fi, and everything you could possibly need for a comfortable stay. Highly recommended!

Cons:

There was no bottle opener.

2026-07-24 • via Nuitee
I
Ingvar • couple • se
7
2026-07-24 • via Nuitee