Imperial Hotel

Hotels
•
Arp-Hansen Hotel Group
7.9 (1753 reviews)
Vester Farimagsgade 9 , Copenhagen , dk
+45 33 12 80 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Comfortable stay
Cons:
Lift issues
Understaffed reception
Room booking policies
Inconvenient extra bed

Categories

Cleanliness
7.54
Mixed sentiments regarding room cleanliness and service, with a mention of difficulty in room service.
Service
8.01
Service was noted as friendly and attentive, despite issues with staffing and response times.
Location
9.05
Centrally located near transit and attractions, highly praised by multiple reviewers.
Room Quality
7.5
Comments about the rooms being comfortable but some concerns about mattress quality and extra beds.
Amenities
7.03
Amenities were average with room for improvement, notably with the lifts and gym.
Value for Money
7.49
Value aligns with the hotel's offerings, though some guests felt the service could improve.
Food and Beverage
8.54
Breakfast variety was praised alongside overall food quality.
Overall Experience
8.01
Guests generally had a pleasant experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:49

Property Description

Luxurious Accommodation

Imperial Hotel in Copenhagen offers elegantly decorated rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a charming terrace for a relaxing evening.

Delicious Dining Options

Indulge in a continental or buffet breakfast at the hotel's restaurant, which specializes in mouthwatering Italian cuisine. Savor a delightful culinary experience without leaving the comfort of the hotel.

Convenient Facilities and Services

Stay fit at the on-site fitness centre, stay connected with free WiFi, and explore the city with bike rentals or car hire. The multilingual staff is available 24/7 to assist with any requests, ensuring a seamless and enjoyable stay.

Ready to experience luxury and convenience in the heart of Copenhagen? Book your stay at Imperial Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

7.9
Based on 1753 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 8.54
Overall Experience: 8.01
C
Cangiano • family_with_children • it
8
Pros:

la camera era moderna e pulita

Cons:

ci vorrebbe maggiore pulizia all'esterno dell'albergo

2026-09-12 • via Nuitee
H
Hanne • solo_traveller • dk
10
2026-09-11 • via Nuitee
L
Lütfiye • family_with_children • tr
5
2026-09-11 • via Nuitee
D
Dariusz • solo_traveller • pl
10
2026-09-11 • via Nuitee
L
Laurie • couple • ca
7
The Imperial is clean and convenient. The rooms are very basic, but the breakfast is good.
Pros:

Location and breakfast.

Cons:

High cost for what you get … it’s just a hotel room.

2026-09-11 • via Nuitee
E
Enric • solo_traveller • es
8
Pros:

Ubicación

Cons:

Desayuno mejorable

2026-09-10 • via Nuitee
G
Gudrun • couple • de
8
Haben uns wohl gefühlt.
Pros:

Freundlichkeit Mitarbeiter, Lage des Hotels, Sauberkeit, Qualität Frühstück

Cons:

keine negativen Eindrücke

2026-09-10 • via Nuitee
E
Elif • solo_traveller • tr
1
Pros:

The location was good, breakfast was good enough and that was the only thing good.

Cons:

It was not clean, when they cleaned the room , they left the garbage full.

There were no bedside tables, just a small hand size shelf, weird for a hotel. The bathtub was clogged.

2026-09-10 • via Nuitee
C
Christian • couple • de
7
2026-09-09 • via Nuitee
T
Tatiana • solo_traveller • es
9
Volvería seguro .
Pros:

Me gustó las instalaciones y la ubicación excelente

Cons:

No puedo decir nada

2026-09-08 • via Nuitee
C
Carmalita • family_with_children • lk
8
Recommends this hotel
Pros:

Location
Facilities like bed and the bathroom

2026-09-08 • via Nuitee
T
Thelma • couple • pt
7
2026-09-08 • via Nuitee
S
Simona • solo_traveller • it
8
2026-09-07 • via Nuitee
J
Jiří • solo_traveller • cz
5
Pros:

Friendly staff. Location. Breakfast. Bathtub.

Cons:

Inadequate cleaning. Room 431. Upon arriving in the room, I found white flakes (pieces of dead skin?) on the carpet, and after taking a few steps, several long black hairs got wrapped around my feet. There are limescale stains around the sink faucet. Broken toilet brush. Room cleaning only takes place if you explicitly request. This pseudo-eco-friendly approach is nothing more than offering the bare minimum of services for as much money as possible, while still trying to make you feel like this is completely fine and that you are somehow saving the planet. Cleaning the room does not automatically mean changing towels and bed linen. The room is miniature. If you have a suitcase, it will significantly restrict your movement around the room. Very poor sound insulation.

2026-09-07 • via Nuitee
M
Martina • solo_traveller • cz
8
Skvělá lokalita
Pros:

Lokalita, vybavení pokoje, koupelna. Celkově poměr cena/výkon 8/10.

Cons:

Malý pokoj, nedostatek skříní. Měli jsme pokoj u výtahu a občas nás to rušilo.

2026-09-07 • via Nuitee
T
Trinidad • solo_traveller • es
8
Pros:

Excelente localización

2026-09-07 • via Nuitee
J
Jan • couple • se
7
2026-09-07 • via Nuitee
B
Bruce • extended_group • us
6
Generic, unexceptional hotel charging too much
Pros:

The rooms were nice and clean. The bathroom floor was heated but the shower was terrible

Cons:

The breakfast foods weren’t great and the hotel was too expensive

2026-09-07 • via Nuitee
L
Lars • extended_group • dk
6
2026-09-07 • via Nuitee
U
Unsal Seckin • extended_group • tr
9
LOCATION NICE
Pros:

LOCATION WAS EXCELENT. CLOSE TO CITY CENTER AND TRAIN&METRO STATION.

Cons:

ALMOSTLY NOTING. BUT FOR 3 PERSON ; ROOM WAS NOT COMFORTABLE LIITLE BIT.

2026-09-07 • via Nuitee