Imperial Hotel

Hotels
•
Arp-Hansen Hotel Group
7.9 (1407 reviews)
Vester Farimagsgade 9 , Copenhagen , dk
+4533128000

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Comfortable stay
Cons:
Lift issues
Understaffed reception
Room booking policies
Inconvenient extra bed

Categories

Cleanliness
7.54
Mixed sentiments regarding room cleanliness and service, with a mention of difficulty in room service.
Service
8.01
Service was noted as friendly and attentive, despite issues with staffing and response times.
Location
9.05
Centrally located near transit and attractions, highly praised by multiple reviewers.
Room Quality
7.5
Comments about the rooms being comfortable but some concerns about mattress quality and extra beds.
Amenities
7.03
Amenities were average with room for improvement, notably with the lifts and gym.
Value for Money
7.49
Value aligns with the hotel's offerings, though some guests felt the service could improve.
Food and Beverage
8.54
Breakfast variety was praised alongside overall food quality.
Overall Experience
8.01
Guests generally had a pleasant experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:49

Property Description

Luxurious Accommodation

Imperial Hotel in Copenhagen offers elegantly decorated rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a charming terrace for a relaxing evening.

Delicious Dining Options

Indulge in a continental or buffet breakfast at the hotel's restaurant, which specializes in mouthwatering Italian cuisine. Savor a delightful culinary experience without leaving the comfort of the hotel.

Convenient Facilities and Services

Stay fit at the on-site fitness centre, stay connected with free WiFi, and explore the city with bike rentals or car hire. The multilingual staff is available 24/7 to assist with any requests, ensuring a seamless and enjoyable stay.

Ready to experience luxury and convenience in the heart of Copenhagen? Book your stay at Imperial Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 150 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for DKK 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs DKK 210 per day.

Location

Guest Reviews

7.9
Based on 1407 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 8.54
Overall Experience: 8.01
L
Lucy • solo_traveller • gb
8
2026-07-04 • via Nuitee
S
Stephen • solo_traveller • gb
10
Pros:

Great location, friendly and efficient staff. The breakfast is superb.

2026-07-04 • via Nuitee
T
Turkjet • solo_traveller • tr
4
Absolutaly Disappointed
Pros:

Tivoli ve Tren istasyonuna cok yakın

Cons:

Odalarda buzdolabı yok, terlik yok, yastık tek çeşit kaz tüyü, alerjisi olan yandı. Hava çok soğuktu, biz odada sıcak klima açamadık yaz mevsimi olduğu için. Oda temizliği hiç gelmedi.

2026-07-04 • via Nuitee
G
Graziella • solo_traveller • ch
9
Pros:

Ein reichhaltiges Frühstückbuffet.

Cons:

Der Eingangsbereich vom Hotel könnte besser unterhalten sein.
( Blätter und Papier vom Wind reingeweht )

2026-07-04 • via Nuitee
G
Gary • couple • au
8
Nice place in good spot
Pros:

Everything was fine. Good location.

Cons:

Nothing

2026-07-03 • via Nuitee
T
Thorin • couple • se
5
Pros:

Helt ok hotell men tyvärr kollar dom inte över sina rum innan gästen kommer. Första rummet när vi kom hade inget wifi och ingen tv som fungerade. Bytte då rum och där var ac’n trasig. Ingen luft alls. Så kl 23 fick vi vårt tredje rum som var ok.
Men superbra personal som gjorde allt dom kunde och bjöd på frukosten dagen efter.

2026-07-03 • via Nuitee
P
Pálffy • solo_traveller • hu
8
2026-07-03 • via Nuitee
L
Licia • couple • fr
10
2026-07-03 • via Nuitee
M
Maria • solo_traveller • dk
8
2026-07-03 • via Nuitee
A
Alfred • extended_group • se
5
The toilet didn’t work and the guy at the counter didn’t like his job. Wouldn’t recommend.
2026-07-02 • via Nuitee
T
Tegeman • solo_traveller • se
9
Pros:

Fräscht och bra AC.

Cons:

Hade önskat bättre mörkläggningsgardiner.

2026-07-02 • via Nuitee
M
mordehai • solo_traveller • il
9
2026-07-02 • via Nuitee
B
Batuhan • family_with_children • tr
5
Merkeze yakın güzel bir otel temizlik dısında
Pros:

Çok harika diyemem ama çok kötüde degil peynir çeşidini arttırabilirler çocuk misafirler için patates kızartması olabilir seçenek olarak

Cons:

Temizlik çok kötü sadece yatakları düzelttiler tuvalet ve lavabolar temizlenmemişti birde çöpler günlük alındı

2026-07-02 • via Nuitee
A
Alexander • solo_traveller • il
8
Pros:

Расположение рядом с центром.. Очень хорошие завтраки. Ортопедический матрас очень удобный.

Cons:

В номере с балконом балкон давни не убирали. Там была паутина и пауки. Рядом с кроватью не было тумбочек. Только маленькая полочка для телефона.

2026-07-02 • via Nuitee
H
Hans • solo_traveller • nl
9
lovely hotel fort an overnight business stay. close to railway station
Pros:

lovely hotel fort an overnight business stay. close to railway station

Cons:

all was fine

2026-07-01 • via Nuitee
V
Victoria • family_with_children • pl
9
2026-07-01 • via Nuitee
C
Constance Mumba • family_with_children • dk
6
It was an ok experience staying a this hotel.
Pros:

The bathroom had something black colour on the Wall, from lack of airing out. Soap dispenser not working, broken and put by the tub, dirty view from the room window, this was room 245.
Not even a bottle of cold water or anything to drink in the room apart from a small dusty kettle to cook water with.
I was dissappointed, after paying the Price I did for my daughters to see such. The lokation is good the room just ok for sleeping in through transit.
Will we stay there again? Not so sure.

Cons:

The bad bathroom, not so clean at all. The wall by the tub had mog. And one could easily hear the people above the remove move and stuff.

2026-07-01 • via Nuitee
I
Ira • solo_traveller • il
9
Pros:

Good, clean, modern hotel.
Very good location.
Breakfast is very good.
Friendly staff.
Good experience.

Cons:

None

2026-06-30 • via Nuitee
D
Dinesh • couple • nl
8
2026-06-30 • via Nuitee
C
Chiara • family_with_children • it
9
2026-06-29 • via Nuitee