Imperial Hotel

Hotels
Arp-Hansen Hotel Group
7.9 (1366 reviews)
Vester Farimagsgade 9 , Copenhagen , dk

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Excellent breakfast
Comfortable stay
Cons:
Lift issues
Understaffed reception
Room booking policies
Inconvenient extra bed

Categories

Cleanliness
7.54
Mixed sentiments regarding room cleanliness and service, with a mention of difficulty in room service.
Service
8.01
Service was noted as friendly and attentive, despite issues with staffing and response times.
Location
9.05
Centrally located near transit and attractions, highly praised by multiple reviewers.
Room Quality
7.5
Comments about the rooms being comfortable but some concerns about mattress quality and extra beds.
Amenities
7.03
Amenities were average with room for improvement, notably with the lifts and gym.
Value for Money
7.49
Value aligns with the hotel's offerings, though some guests felt the service could improve.
Food and Beverage
8.54
Breakfast variety was praised alongside overall food quality.
Overall Experience
8.01
Guests generally had a pleasant experience, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 20:49

Property Description

Luxurious Accommodation

Imperial Hotel in Copenhagen offers elegantly decorated rooms with modern amenities, including a flat-screen TV and private bathroom. Some rooms even feature a charming terrace for a relaxing evening.

Delicious Dining Options

Indulge in a continental or buffet breakfast at the hotel's restaurant, which specializes in mouthwatering Italian cuisine. Savor a delightful culinary experience without leaving the comfort of the hotel.

Convenient Facilities and Services

Stay fit at the on-site fitness centre, stay connected with free WiFi, and explore the city with bike rentals or car hire. The multilingual staff is available 24/7 to assist with any requests, ensuring a seamless and enjoyable stay.

Ready to experience luxury and convenience in the heart of Copenhagen? Book your stay at Imperial Hotel now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 150 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 3 years old and over stay for DKK 350 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs DKK 210 per day.

Location

Guest Reviews

7.9
Based on 1366 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 7.5
Amenities: 7.03
Value for Money: 7.49
Food and Beverage: 8.54
Overall Experience: 8.01
K
Kevin solo_traveller gb
8
Nice hotel, just a few minutes away from the hustle and bustle.
Pros:

Good location, relatively quiet, a block away from Central Station and only a short walk to Strotget. Good breakfast with plenty of hot and cold options.

Cons:

It's a shame they charge extra for fresh cooked eggs at breakfast.

2026-06-20 via Nuitee
E
Elmsie solo_traveller au
8
Pros:

Location, good room. Comfy bed. Good assistance at reception. Good food. Happy staff

Cons:

N/A

2026-06-20 via Nuitee
H
Hans-Jørgen Olling solo_traveller dk
9
2026-06-19 via Nuitee
Çağrı solo_traveller tr
8
Pros:

Kahvaltilar sahaneydi, hepimize uygun cok guzel kahvalti yaptik.Eksi maya ekmekler kruvasan harikaydi.Konumu cok guzeldi her yere yurume mesafesinde.

Cons:

Odada minibar yok ve 3 gun boyunca housekeeping odaya gelmedi iletmemize ragmen.Çöpler tasmaya basladi, sampuan bitmek uzere olan bir paket konmus sıkılmıyor bile esim soyledi biri odaya birakmis islak havlulari almadan.Kizimizla kaliyoruz 3 kisi icin 2 kupa vardi sadece 2 adet çay koyulmus, 3 gun boyunca girilmeyecek odaya cay da konmuyorsa kettle olmasinin anlami nedir.Temizlik demekki sadece check outta yapiliyor sadece rahatsiz etmeyin isareti vardi coplerin alinmamasina cok sasirdik.

2026-06-19 via Nuitee
S
SANJAY TRIPS solo_traveller in
8
Pros:

BREAKFAST was Good.Staff especially Ms IRIS made my stay comfortable acceeding to my request for a city view room. Initially , I was checked into a horrible room with Triple beds and very stuffy and access was after climbing few stairs post travelling a lot after getting out of the lift. NO STAF TO HELP YOU WITH CARRYING YOUR LUGGAGE TO YOUR ROOM

Cons:

Price is much higher in comparison to many neighbourhood hotels of similar stature.

2026-06-19 via Nuitee
O
Olsen couple no
8
Pros:

Gog beliggenhet god morgenmad

Cons:

Ingen renhold / oppreding av senger selv om vi var der to netter

2026-06-19 via Nuitee
P
Poul couple dk
8
Pros:

Dejligt værelse

Cons:

Usigten fra 6sal er lidt kedelig

2026-06-18 via Nuitee
K
Kim solo_traveller ie
9
2026-06-18 via Nuitee
P
Peter couple gb
9
Lovely stay at the Imperial hotel which is located perfectly to see the town
Pros:

The location is perfect and especially near the train station. The breakfast was very good with plenty of choices and staff to look after you

Cons:

It’s pricey but is similar to a lot of hotels in Copenhagen

2026-06-18 via Nuitee
J
Jochen couple de
8
2026-06-17 via Nuitee
H
Hlín Helga family_with_children is
8
It was a good stay.
2026-06-17 via Nuitee
J
JOAN couple es
6
Hotel ideal per visitar Copenhague a peu
Pros:

La ubicació està genial

Cons:

El bany molt petit i incòmode,a mes tens d’avisar el dia abans perquè netegin la habitacio.
El esmorzar molt just

2026-06-16 via Nuitee
G
Graham couple gb
8
Friendly staff, great location
Pros:

Location, room size, friendly and helpful staff. Great breakfast

Cons:

Lifts a little small and slow

2026-06-16 via Nuitee
T
Tina family_with_children dk
5
Pros:

Maden, personalet og stemningen på hotellet.

Cons:

Prisen er steget markant siden vi overnattende hos jer sidste år. Vi boede på et stort værelse med to badeværelser og altan. Der var prisen 5000 kr for to nætter, tre personer. I år boede vi på et lille værelse, to personer og det kostede 7000 kr! Det betyder at vi kigger efter et andet sted næste år vi skal afsted.

2026-06-15 via Nuitee
G
Gwenda couple au
7
Very pleasant staff and exceptionally clean but over priced.
Pros:

The staff at the hotel were very helpful and pleasant throughout, and it was very clean and tidy.

Cons:

The decor was a little dull overall. It was far too pricey.

2026-06-15 via Nuitee
N
Nina solo_traveller se
9
2026-06-15 via Nuitee
P
Pamela couple gb
10
Pros:

We booked hotel for one night because we were going on a cruise. Location great for what we wanted to do.

2026-06-15 via Nuitee
Y
Yannis couple dk
7
2026-06-15 via Nuitee
K
Kaan family_with_children tr
10
2026-06-15 via Nuitee
G
gaard couple fo
8
2026-06-15 via Nuitee