Orchard Hotel Singapore

Hotels
•
Millennium Hotels
8.8 (2077 reviews)
442 Orchard Road , Singapore , SG
+65 6734 7766

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Good location
Delicious breakfast
Friendly staff
Cons:
Room size issues
Location too far for some attractions

Categories

Cleanliness
8.73
Cleanliness and courtesy were very good. Staff are very professional.
Service
9.7
Exceptional service from the lounge and reception staff, with multiple mentions of helpful and friendly personnel.
Location
8.24
Location is considered best, but some reviews mentioned it being too far from some attractions.
Room Quality
7.69
The family room is too small for any family, with negative comments on space.
Amenities
9.02
Breakfast was highly praised, and there were good amenities mentioned like the availability of baby facilities.
Value for Money
8.78
Overall perceived as good value with multiple positive mentions.
Food and Beverage
9.23
The breakfast was to die for, and variety of food options were praised.
Overall Experience
9
Generally positive reviews highlighting excellent service and enjoyable experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:21

Property Description

Modern Furnishings and Premium Amenities

Orchard Hotel Singapore offers modern furnishings with stylish European-style prints or elegant Chinese accents. Enjoy premium amenities such as a 32-inch flat-screen TV, a pillow menu for personalized comfort, and a rejuvenating rain shower in every room. The private bathrooms are stocked with complimentary toiletries for your convenience.

Dining Options and Entertainment

Indulge in a culinary journey at Orchard Hotel with 4 dining options to choose from. Delight in authentic Chinese Cantonese dishes and Dim Sum at Hua Ting Restaurant, or savor delicious buffet spreads with live cooking stations at Orchard Cafe. End your day with cocktails and live entertainment at Intermezzo, creating unforgettable memories during your stay.

Relaxation and Convenience

Unwind by taking a refreshing swim in the large outdoor swimming pool or utilize the fitness center for your workout needs. Benefit from hotel services like the tour desk and currency exchange for a hassle-free stay. With multilingual staff and free WiFi throughout the property, Orchard Hotel Singapore ensures a comfortable and convenient experience for all guests.

Book your stay at Orchard Hotel Singapore now to experience luxury and convenience in the heart of Singapore's bustling shopping district.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

8.8
Based on 2077 reviews
Cleanliness: 8.73
Service: 9.7
Location: 8.24
Room Quality: 7.69
Amenities: 9.02
Value for Money: 8.78
Food and Beverage: 9.23
Overall Experience: 9
I
Ida • family_with_children • gb
9
2026-09-18 • via Nuitee
P
Pieter • solo_traveller • ph
8
,
Pros:

Location

Cons:

Some staff are looking down on Asian. I saw the the difference between Philippina and myself. I noticed the difference how I was treated ( very nice and respectful) and my wife you can say unfriendly. Most of the staff were OK and helpful. Some senior staff members were eager to get a positive feedback.

2026-09-18 • via Nuitee
B
Biju • family_with_children • au
7
Overall pleasant experience
Pros:

Room was average but comfortable. Breakfast was excellent. Internet speed was very good. Reception staff friendly and helpful.

Cons:

Breakfast and reception.

2026-09-17 • via Nuitee
S
Santeri • solo_traveller • fi
9
2026-09-17 • via Nuitee
W
Weiting • family_with_children • cn
8
2026-09-17 • via Nuitee
G
Gilbert • solo_traveller • nl
7
It did the job
Pros:

The hotel is in a quite nice location, swimming pool is OK and the breakfast is good. Size of the room is OK.

Cons:

The hotel is quite outdated, they have issues with water / leakages and it is fixed with a bit of paint. This is of course not a long-term solution. Feedback was not taken seriously.

2026-09-14 • via Nuitee
P
Peetra • couple • au
8
2026-09-14 • via Nuitee
J
jheeva • couple • my
7
2026-09-12 • via Nuitee
A
Akshay • family_with_children • au
2
Not going back
Cons:

No water in the room - had to order it which costed $12 for a bottle.
No phone - just an AI assistant that’s hard to use.
Room service is terribly slow.

2026-09-12 • via Nuitee
K
Kathleen • solo_traveller • au
9
Pros:

the room was spacious and comfortable.

Cons:

there were moulds in the water bottle provided.

2026-09-11 • via Nuitee
K
Karen • solo_traveller • ph
7
Convenient location with lots of cafes, restos, shops and malls!
Pros:

Location is OK bec. it is at Orchard Road

Cons:

Staff at the reception/front desk are not warm & friendly. They seldom smile & snobbish.

2026-09-11 • via Nuitee
D
Duc Viet • family_with_children • vn
6
Pros:

Breakfast is not good.

2026-09-11 • via Nuitee
J
Jasmine • family_with_children • au
6
Pros:

Good location but that’s about it. Staff are friendly.

Cons:

I think this was 5 star about 10 years ago. Definitely not very modern. Room are tight.

2026-09-10 • via Nuitee
R
Rinku • couple • gb
10
2026-09-09 • via Nuitee
T
Teodora • couple • ae
1
2026-09-09 • via Nuitee
M
Michael • couple • au
4
Some staff were helpful, others seemed uninterested in doing more than the basic service.
Pros:

The breakfast in the cafe was enjoyable; lots of different options available at the buffet.

Cons:

The staff at check-in were uninterested and distracted. They did not explain some extra costs that would be incurred. There were some fees that due that we were not really made aware of.

2026-09-08 • via Nuitee
L
Lee • couple • au
9
In general a beautiful hotel
Pros:

We loved our stay at the orchard hotel. It was in a great location, the room was lovely and clean and had everything we needed.

Cons:

The room service was poor, it took a long time to come even after we called to enquire. The food was good and hot when it did arrive

2026-09-07 • via Nuitee
R
Ray • couple • au
10
Enjoyable stay prior to our flights home
Pros:

Great size room

Cons:

Nothig

2026-09-07 • via Nuitee
J
JUAN CARLOS • family_with_children • es
9
Pros:

El desayuno fantastico al igual que el personal en general.
La cama enorme y muy comoda.
Un gimnasio bastante completo y una buena piscina.
Está ubicado en una zona comercial.
Bañera y ducha y amplitud.

Cons:

Si lo que quieres es hacer turismo y conocer la ciudad no es la mejor ubicacion

2026-09-07 • via Nuitee
J
Jaganathan • extended_group • in
6
Pros:

Staff in the dining are some what rude during the breakfast time .... ie while we. are eating in the flag end of the breakfast time they have started removing the dishes and also switched off the coffee machines ; no one is caring when asked

2026-09-07 • via Nuitee