Staypineapple, An Elegant Hotel, Union Square

Hotels
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StayPineapple Hotels
9 (1475 reviews)
580 Geary St , San Francisco , us

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Cons:
Safety concerns near hotel
Heater issues

Categories

Cleanliness
8.59
Cleanliness was mentioned positively but also had concerns about safety when walking in the area.
Service
10
Staff, particularly Yesha, received high praise for their warmth and attentiveness, making the stay memorable.
Location
8.56
Great location but safety concerns were noted in the reviews.
Room Quality
8.6
Rooms were described as comfortable, but some issues were raised regarding room size and heater functionality.
Amenities
8.55
Amenities acknowledged as appealing but missing features like an open bar area were discussed.
Value for Money
9.58
The hotel considered a great value for the price based on overall quality.
Food and Beverage
8.54
Food and beverage options were not directly commented on but assumed to be standard for the hotel tier.
Overall Experience
9.59
Overall experience was highly rated with several guests remarking they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:28

Property Description

Historic Charm and Modern Comforts
Staypineapple, a 1913 historic hotel near Union Square, seamlessly blends modern decor with 1930s Victorian elegance. Each room features a flat-screen TV, en suite bathroom with a hairdryer, and a coffee machine for your daily brew.

Convenient Amenities
Enjoy a coffee and treats reception at check-in and stay connected with free WiFi throughout the hotel. Need assistance? Our concierge services and 24-hour reception are here to help. Plus, make use of the lobby computer for any business needs.

Explore San Francisco
Immerse yourself in the vibrant city - visit Chinatown just 1 km away or take a leisurely 8-minute walk to Grace Cathedral. Book your stay at Staypineapple now and experience the best of San Francisco.

Important information:

Please note:

Dogs are welcome with a fee. The fee covers cleaning costs, use of a dog bed, and complimentary dog treats/poop bags.

Please note that, Reservations for 10 rooms or more need to be contracted as a Group with the hotel directly."Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SFO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 50 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1475 reviews
Cleanliness: 8.59
Service: 10
Location: 8.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 9.58
Food and Beverage: 8.54
Overall Experience: 9.59
L
linda1111sharon • Couples • South Jordan, Utah
10
Wonderful Experience!!
Pros:

From the warm welcome when walking in the door late in the evening to check in up through checking out, our stay at StayPinepple San Francisco was wonderful!! The bedding is super comfortable and our room was very clean!!
Every staff member we met was so helpful, friendly and kind!! We will definitely stay here again!!! Many thanks to the great team that you have in San Francisco!!

2026-06-13 • via Tripadvisor
C
Candice • couple • us
10
They treated excellent for my Birthday
Pros:

Everything! Location cleanliness and staff!

2026-06-11 • via Nuitee
A
Anita • couple • de
10
2026-06-10 • via Nuitee
5
572sethl • Business
10
Problem with bad timing
Pros:

Had an issue with its timing and Arnold at the front desk helped me out beautifully

2026-06-08 • via Tripadvisor
T
Teresa • couple • us
6
2026-06-06 • via Nuitee
Y
Yen Chun • solo_traveller • tw
9
Pros:

The staffs were really nice! They were able to accommodate me for my requests.
Their lobby was also fancy.

Cons:

It was smaller than I could imagine but since it is dt probably it's all like this.

2026-06-06 • via Nuitee
A
axelyyc • Family
10
Great service
Pros:

Great service, terry and Natalia very helpful ! Felt very welcoming would stay here again !

2026-06-05 • via Tripadvisor
D
dianacG5866CA • Family
10
Great stay
Pros:

Natalie and terry were very helpful and warm welcoming great service 10/10!

2026-06-05 • via Tripadvisor
V
Voyage66422411474 • Family
10
Superb
Pros:

Arnold was amazing! He was friendly, professional, and made the check-in process incredibly smooth and easy. His excellent customer service made us feel welcome right away. Thank you, Arnold, for making our experience so pleasant. Highly recommend!

2026-06-05 • via Tripadvisor
B
Boutheina • solo_traveller • fr
10
tout s'est passé parfaitement
Pros:

équipes cordiales très accueillantes

Cons:

rien à signaler

2026-06-05 • via Nuitee
A
Afrothite • couple • au
10
Cool hotel with great staff especially Arnold the manager of hotel went above and beyond!
Pros:

Didn’t have breakfast at the hotel but the location was excellent.

2026-06-04 • via Nuitee
C
Cameron • solo_traveller • us
4
Interesting place but there is better
Pros:

Double duvet was cool and new to us. Shower pressure and temperature is perfect. Staff was very helpful and responsive to requests.

Cons:

Issue after issue. First noticed the refrigerator was not working. Staff replaced quickly.

Then shower wasn't draining. Again staff fixed next day, but caulk was used rather than grout so it cracked and washed away immediately. Still drained fine tho. However the exhaust fan also wasn't working and the slope was bad so the room also flooded after each shower. Didn't bother trying to get this fixed.

The first night I couldn't sleep with the road noise. I'm used to this from NYC, but this was crazy loud. Turned out my bathroom window was open (probably for exhaust). This solved 50% of the issue, however the glass near my side of the bed was missing the outside pane and wasn't shut all the way either. I couldn't close these because it seems the building has shifted or the window was jammed at an angle. Dealt with this just by having the TV playing white noise all night

Room is also quite small and the entry door is poorly sealed.

2026-06-04 • via Nuitee
U
UnenPvan87 • solo_traveller • nl
7
2026-06-03 • via Nuitee
K
Katrina • extended_group • gb
7
Nice city stay
Pros:

The area is central, easy transportation links. The hotel is clean.

Cons:

The lift did not have card entry meaning anyone could walk in (we saw someone try). The area though central has a homeless population and drug use, though no issue for me and my group it if I was a female traveling alone I would be weary of staying here.
The snack provided by the hotel with coffees are great but limited variety.

2026-06-01 • via Nuitee
K
Kamonwan • couple • th
9
A unique character with a pineapple and husky theme❤️
Pros:

The hotel has a unique character with a pineapple and husky theme❤️. Well connected by public transportation. The staff were very friendly and helpful.

Cons:

There were lots of homeless people around this street. It would have been even better if there had been more coffee provided in the room.

2026-06-01 • via Nuitee
J
Jasmine • couple • us
8
Wonderful hotel, will stay again.
Pros:

The hotel is nice and modern and very clean the staff went above and beyond for my husband my only complaint is the rooms are tiny!! They’re very nice nonetheless but small! Everything else was amazing

Cons:

Small bedrooms.

2026-05-31 • via Nuitee
K
Khalia • couple • us
10
2026-05-31 • via Nuitee
J
John • solo_traveller • us
9
The staff was very friendly and helpful. We had some confusion about the bedding and comforts. Something we were not use
Pros:

It is very neat old Hotel that has been updated, a touch of elegant!

Cons:

Parking is close, but expensive.

2026-05-29 • via Nuitee
J
Jessica • solo_traveller • us
8
It was a nice stay. Only improvement I would suggest is to open the coffee place back up.
Pros:

It was decorated elegant and fancy.

Cons:

They did not have a restaurant or coffee bar available.

2026-05-26 • via Nuitee
D
David • couple • us
7
2026-05-26 • via Nuitee