Staypineapple, An Elegant Hotel, Union Square

Great beautiful hotel and services.

Nice price, building and staff

Yesha at Staypineapple San Francisco made our stay truly exceptional. From the moment we arrived, she was warm, welcoming, and incredibly professional. She went above and beyond to make sure we had everything we needed, answered all of our questions with a smile, and made us feel genuinely valued as guests.

Her outstanding customer service, attention to detail, and positive attitude turned a great hotel stay into a memorable experience. It's rare to encounter someone who cares so much about making guests feel comfortable and appreciated. Thank you, Yesha, for your kindness and hospitality—we look forward to staying here again because of the wonderful service you provided!

5 out of 5! I had an amazing stay at Staypineapple Union Square! The hotel was spotless, stylish, and perfectly located—everything I wanted to see in San Francisco was within walking distance. The rooms were comfortable, and the signature Staypineapple touches made the stay feel extra special.

What truly made the experience exceptional was Yesha, the supervisor. She went above and beyond to ensure everything was perfect from check-in to check-out. Her professionalism, kindness, and genuine care for guests really stood out. She made us feel welcomed and valued, and her outstanding customer service turned a great stay into a memorable one.

Thank you, Yesha, and the entire Staypineapple team for the wonderful hospitality. I highly recommend this hotel to anyone visiting San Francisco and will definitely stay here again!

The receptionist, Yesha, was amazing! She was incredibly welcoming, hospitable, and made us feel right at home from the moment we arrived. The hotel is in a great location, close to Union Square with plenty of shops and restaurants within walking distance. The lobby is beautiful, featuring high ceilings and a modern, inviting ambiance. Our room was clean, spacious, and comfortable. Overall, this hotel offers excellent value for staying in San Francisco. I would definitely stay here again.

Great looking hotel and very helpful staff, especially Terry at Reception!

Terry was supportive during the check in and great personality.

Bed and pillows were perfect. Decor and furnishing of room was unique, high-end. Double sink in bathroom was a great surprise. Check out at noon rather than the usual 11:00. Baggage check. Staff at front desk were friendly and professional. The lobby is spacious and has interesting art and sculpture with lots of comfy seating areas.

Super comfortable beds and loved the recyclable water bottles provided. We also appreciated the welcome drink.

I stayed for four nights while attending a work conference. The room was super clean upon arrival and I appreciated the premium bedding, towels, and robes. I had multiple interactions with the hotel staff and they were exceptional.

Yes the neighborhood is sketchy but I had no problems coming and going just by using common sense. There is a good taco place across the street and a decent bodega two blocks east which has essentials. The hotel is located in an area with plenty of scooters, Ubers, and Waymos.

Booked this as part of our honeymoon road trip of USA, starting in San Fran. Location was great and easy to get to if using the BART line from airport. Location itself is good, near to union square, many people will comment on it being close to tenderloin and homeless / drug users about.. yes this is correct but it’s a street away and we had 0 issues while we were there, don’t let that put you off. Hotel itself is clean and really well presented, rooms are on the smaller side but not much of an issue unless you plan to spend your entire vacation in there. We let them know ahead of time it was our honeymoon and had a bottle of wine given to us, and some balloons in our room. Beds are really comfy and showers are good. Overall 5/5 stay. Staff are lovely and couldn’t be more helpful.

Minor issue with our aircon but it was rectified quickly.

Awesome services. Thank you Yesha and Brian for everything. Recommend

Always kind and helpful stays. Yeah and other team members are professional and friendly. We’ve been here a couple of times and it’s been great

From the warm welcome when walking in the door late in the evening to check in up through checking out, our stay at StayPinepple San Francisco was wonderful!! The bedding is super comfortable and our room was very clean!!
Every staff member we met was so helpful, friendly and kind!! We will definitely stay here again!!! Many thanks to the great team that you have in San Francisco!!

Everything! Location cleanliness and staff!

Had an issue with its timing and Arnold at the front desk helped me out beautifully