Home2 Suites By Hilton Roseville Sacramento

Everything

The location is very good. The staff is very professional. The rooms are clean and big. The pool is nice. The gym is good. Breakfast is below par and could be improved.

The room size... We liked it so much we've stayed twice at the same location.

Clean, breakfast was amazing, and the staff was very very kind and supportive.

Location, price except they charge for parking twhich is ridiculous

All was good, personnel cleanliness, etc

I booked this hotel far enough in advance for myself, my daughter-in-law, and my three grandchildren. My reservation clearly stated 2 adults and 3 children, so I wasn’t concerned about checking in early because I expected the room I reserved to be available.

Unfortunately, when we arrived, we were told our room had been given away. Instead, we were placed in a dirty handicap-accessible room that wasn’t what we had reserved. The only solution offered was to bring in a rollaway bed, which was unacceptable considering the room was already unclean and overcrowded. There were huge horseflies inside the room that I had to kill myself. The bedding was so dirty that I didn’t feel comfortable sleeping in it, so I actually went to the store and bought a blanket to sleep on instead of using the hotel’s sheets.

The manager, Sarah, claimed their computer system had gone down and that’s the same thing another hotel told me when they gave away our room. Regardless of the reason, that doesn’t excuse giving away a room that had been reserved well in advance. As a paying guest, I expected the hotel to honor my reservation or provide a comparable accommodation.

This trip was supposed to be one last relaxing getaway with my grandchildren before they head back to school, and instead it started with frustration and disappointment. I hope the hotel treats future guests better than they treated us. If you’re considering staying here, I’d think twice.

It was close by and the hotel was very clean.

Breakfast looked good. The large group of youth sports teams overwhelmed the breakfast a bit…

Conveniently located to freeway great amenities, quiet, decent breakfast, family friendly.

I loved the atmosphere it’s very calm and relaxing.

Es war ein sehr toller Aufenthalt.
Die Zimmer waren gross und geräumig und vom Korridor her hörte man nicht viel. Wir hatten ein 2 Queen Size Room und leider waren die alle Richtung Autobahn, wo man die ganze Nacht die Autos hörte.
Die Klimaanlage hat toll funktioniert und war leise.
Das Frühstück war recht gut.
Der Fitnessraum war eher klein, aber es hat gereicht.

Everything was very clean, front desk employee very nice & friendly, pool, gym and that we were able to charge our Tesla overnight. Breakfast was great too!