W Los Angeles – West Beverly Hills

The hotel was Centrally located on the border of Beverly Hills. Featured a spacious room and had a great front desk. By far our best experience with our server, Junior, at the Beach House bar. His service was impeccable and he went above and beyond the call of duty for our family

Clarkia cocktail is the next big drink. Love it. Big shout out to Daniel from W Hotel Los Angeles for creating in the spirit of nearby UCLA botanical garden where they grow iconic Clarkia flowers. W is a hidden gem oasis in West LA steps from main UCLA campus. Escape to the beach house in Westwood for tasty cocktails, friendly service and a pool/garden setting.

Very nice hotel. The staff made the visit Amazing people ! Rooms were lovely ! Not luxury tho . Close to UCLA . It would have been 5 but getting to the pool area for slightly disabled is not easy !!!
They should improve that The bathrooms at the pool were sort of like ones at a gas station. They need improvement . Otherwise a nice stay !

They were lovely at check-in and offered a $50 per day breakfast credit for our Marriott Platinum status. We discussed it as a family, agreed that we would use that and accepted. They said the credit would show up at the end on our bill. Well....it didn't. I called and a lovely girl said no, sorry I can't help with that because you already received 1,000 (worthless) Bonvoy points. I asked to speak with supervisor. Not available of course. I expressed my displeasure. She said the supervisor would email me and told my to "have a nice day Mr. ...", just DRIPPING with insincerity. Of course, I haven't heard anything from a manager.

Stayed here 4 or 5 times. Always leave with a feeling that the stay was not long enough. Great team of talent across all areas of the hotel. Rooms a re so spacious and fitting of am elevated W experoemce..Outstanding location for work and exploring LA. Will be back in two weeks and really looking forward to it.

I recently had the pleasure of staying at the W Los Angeles West Beverly Hills, and I truly cannot say enough wonderful things about my experience.

From the moment I arrived, the level of service was exceptional. The entire team goes above and beyond to make you feel welcomed, valued, and genuinely cared for. It’s clear that this property takes great pride in creating a personalized and memorable experience for every guest.

A special thank you to General Manager Mike Powers, whose leadership clearly sets the tone for the entire hotel. His commitment to excellence is evident in every detail, from the warm, attentive service to the seamless, elevated experience throughout the stay.

The hotel itself is beautiful, well maintained, and perfectly located. Housekeeping is spot on! Every interaction with the staff felt thoughtful and intentional, and it’s rare to find a team so consistently kind, professional, and proactive.

As a Marriott Bonvoy Platinum Elite member, I’ve stayed at many properties, and this one truly stands out. The team doesn’t just meet expectations, they exceed them in every way.

I am incredibly grateful for such a wonderful stay and look forward to returning again very soon. Highly, highly recommend.

Good size rooms.
Clean, house keeping visit everyday, clean towels, etc.
Good restaurant and bar, also pool was clean with clean towels available.
Great location for Beverly Hills and shopping.
Friendly and Informative staff available.
A $35 card gives Internet and a $10 uber credit per day (March 26)
Fresh coffee and cold drinks on reception.
Room kitted out with fresh bottled water daily and a full mini bar.

Eduardo and David I are the best. I've stayed at this hotel over 30 times. Every time I show up these guys are professional and always greet me with a smile. They're the first contact upon arrival and it makes a huge difference!

First time back in 15 years. Great experience and the hotel is much more quiet and refined, compared to when it was a Starwood property. Loved the pool and Beach House restaurant. Amazing and convenient location to West LA and UCLA. Kat A. was stellar at check-in and upgraded our room to get us more space and a serene view of the neighborhood. We’ll be back!

Was lucky enough to get a room last minute for a business trip and Edward made this temporary stay unforgettable for me. Had a very stressful day and he made my check-in very smoothly and went above and beyond with a room upgrade. Thank you!

I like shower and good comfortable bed

The location to UCLA was excellent. The staff was VERY kind.

Had an ok stay here. I was traveling on business and they upgraded my room to a two bedroom penthouse suite which was super kind. I have Ambassador status with Marriott so they treated me mostly nicely.

Pros and cons. Pros were the day time staff was friendly upon check in and the night time staff not super friendly or helpful. I had issues with room service as the online menus did not work on the QR code and there was nowhere else to review the menu as it was later at night. I had to call three separate times for a paper menu and the staff pushed me around a lot. I explained to them I was getting a bit annoyed. My room was ok- in theory a room upgrade is nice but the television in the primary room did not work. It was basically set up like a screen projector and didn’t connect to cable or apps or anything. The living room tv also did not work. And there was a huge wet spot around the bed with very very soaked wet cold water which kind of creeped me out meaning every time you got in or out of bed your feet or socks got wet.

I ended up attempting the gym which was pretty small and got very crowded so I ended up just doing cardio which was fine. I kind of thought given it was Los Angeles the gym may be more of a focal point. I made do.

All in all it was an ok stay and I think some things could be improved.

Great business hotel if you want to be in West LA/near UCLA. Directly across the street from UCLA. Easy walk to restaurants and shops of Westwood. Easy commute around West LA/Santa Monica area. Service has been good. Good upgrades for high status level at Bonvoy. Rooms are nice--a little dated but suites are fantastic with space and places to work, play, and sleep. Nice gym but gets credit.

Just stayed here with my family and couldn't be happier. The staff is incredibly warm — special shout-out to Director of Welcome Office Serkan who made us feel right at home. Rooms are spotless and stylish, location super close to Westwood. Kids lived in the pool, we loved sunset drinks on the rooftop with LA skyline. Everything screams classic W energy. Will definitely return.