Hotel Royal Caserta

Hotels
8.7 (2897 reviews)
Viale Vittorio Veneto 13 , Caserta , IT
+39 0823 325222

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location near Reggia di Caserta
Friendly and helpful staff
Variety in breakfast offerings
Cons:
Limited parking availability
Issues with room cleanliness
Some dated room features

Categories

Cleanliness
7.78
Issues with room cleanliness and dated facilities mentioned in reviews.
Service
9.25
Generally positive feedback regarding the helpfulness and kindness of the staff.
Location
9.29
Consistently praised location with proximity to attractions like the Reggia di Caserta.
Room Quality
8.24
Rooms were generally comfortable but some criticisms about dated decor and mattress quality.
Amenities
8.27
Satisfactory amenities but issues raised regarding limited parking and basic gym.
Value for Money
8.73
Overall good value reflected in reasonable ratings.
Food and Beverage
9.28
Emphasis on excellent breakfast choices and quality.
Overall Experience
8.75
Overall positive sentiments, despite some downsides mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:11

Property Description

Prime Location near Royal Palace: Hotel Royal Caserta, formerly known as Hotel Jolly Caserta, is conveniently situated right in front of the Royal Palace and its lush gardens, offering a tranquil retreat in Caserta.

Exceptional Dining and Entertainment: Unwind at the American bar or savor authentic local dishes at the on-site restaurant, providing a delightful culinary experience for guests.

Modern Comforts and Connectivity: Each room at Hotel Royal Caserta is equipped with top-notch amenities including air conditioning, Wi-Fi, and internet access via the TV, ensuring a comfortable stay with all essential conveniences.

Book your stay at Hotel Royal Caserta for a memorable and relaxing experience in Caserta!

Important information:

Please note free parking is subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Location

Guest Reviews

8.7
Based on 2897 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 8.75
A
antonella • solo_traveller • it
7
Pros:

Disponibilità del personale pulizia e posizione.

Cons:

Bagno separato in parte dalla camera da un vetro. Da poca privacy.

2026-09-19 • via Nuitee
A
Alessio • solo_traveller • it
10
Pros:

Servizio pulizia ottimi
Personale molto gentile e disponibile

2026-09-19 • via Nuitee
C
Christina • solo_traveller • it
8
Pros:

Dat ik meteen een andere kamer kreeg toen bleek dat ik de lift niet durfde te gebruiken. Ik heb last van claustrofobie. Ik ging toen van de 5e naar de 2e etage. Personeel was top.

Cons:

Slecht brood bij het ontbijt. Ook te druk bij het ontbijt. Voor busgezelschapoen heb je een grotere ontbijtzaal nodig.

2026-09-18 • via Nuitee
G
Giovanni • solo_traveller • it
9
2026-09-18 • via Nuitee
R
rogelio • couple • ar
10
Pros:

La atencion del personal
Excelentes ¡¡¡

Cons:

Nada

2026-09-17 • via Nuitee
L
Liliana Isabel • couple • ar
10
Excelente
Pros:

La ubicación es excelente. El personal inigualable! Nos olvidamos una riñonera con valores, nos la guardaron y cuando pasamos a retirarla estaba intacta. Más que agradecidos!

2026-09-16 • via Nuitee
F
Francesco • couple • it
9
Cons:

Colazione

2026-09-15 • via Nuitee
S
Simone Carrozzo • solo_traveller • it
9
2026-09-15 • via Nuitee
J
Jean • couple • us
8
Comfortable stay
Pros:

Close to train station. Good breakfast, staff was very courteous and helpful.

Cons:

The room was a bit tired, could use some updating.

2026-09-15 • via Nuitee
R
Roberto • family_with_children • it
8
Tutto bene
Pros:

L'hotel è molto vicino alla Reggia

Cons:

Purtroppo non è disponibile un parcheggio al chiuso, l'hotel dispone unicamente di un piccolo parcheggio davanti all'ingresso e trovare posto è praticamente impossibile

2026-09-14 • via Nuitee
H
Heike • couple • ch
9
2026-09-14 • via Nuitee
C
Claudia • couple • ar
8
Perfecto para visitar la hermosa Reggia de caserta
Pros:

Ubicación a pasos de la regia de caserta el personal muy amable y dispuesto

Cons:

Por buscar algo , el desayuno estuvo algo pobre por lo demás todo perfecto

2026-09-13 • via Nuitee
F
Fabrizio • solo_traveller • it
10
Pros:

Accoglienza,staff,posizione,pulizia,ottimo rapporto qualità/prezzo,ottima colazione a buffet

Cons:

Niente

2026-09-13 • via Nuitee
A
Arnon • solo_traveller • il
9
נעים ונחמד
Pros:

היתה לנו חוויה טובה מאוד מהשהות שלנו במלון. הצוות דאג לנו לחניה בחניון של המלון שהוא קטן ומוגבל. המיקום מושלם. החדר היה מרווח, המיטה נוחה וחדר הרחצה פונקציונאלי ונוח.
ארוחת הבוקר מגוונת ומספקת מאוד.

Cons:

הפריע לנו שהבידוד של תקרה/רצפה בין הקומות לקוי, יכולנו לשמוע היטב כל צעד של הדיירים בקומה מעלינו

2026-09-12 • via Nuitee
C
Consuelo • family_with_children • it
8
2026-09-12 • via Nuitee
F
Fabrizio • solo_traveller • it
10
Pros:

Ottimo rapporto qualità/prezzo, staff gentile e cordiale sempre a disposizione,praticamente davanti alla Reggia e vicinissima a centro e alla stazione ferroviaria. Consigliatissimo

Cons:

Niente

2026-09-12 • via Nuitee
M
Margarita • couple • il
10
We would like to specifically commend two reception staff members who were working on the afternoon of September 10th, f
Pros:

The hotel is very nice, comfortable with the staff is ready to assist in everything we need.

2026-09-12 • via Nuitee
S
Stefan • solo_traveller • se
8
Pros:

Bra service och hjälpsam personal.
Bra läge till stationen och slottet

Cons:

Inte Italienska standard på espresson, bara ok

2026-09-11 • via Nuitee
G
Giovanni • couple • it
9
Pros:

Posizione, Colazione, Cena, Accoglienza, Disponibilità dello Staff.

2026-09-11 • via Nuitee
P
Paolini • solo_traveller • it
8
2026-09-11 • via Nuitee