Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location within walking distance of town/markets and sea views
Friendly, helpful staff and good service overall
Nice pool and garden areas; clean rooms and daily housekeeping
Good breakfast and a well-regarded restaurant
Parking options available (free and paid)
Cons:
Value for money concerns; drinks/food (especially poolside) considered expensive
Pool can be crowded; not enough sunbeds and guests from another hotel share the pool
Some rooms small or ageing; mixed room quality and occasional maintenance issues
Occasional service hiccups (some staff rude or bar service slow)
Specific cleanliness/maintenance issues reported (ants in pool area, weak air conditioning in some rooms)

Categories

Cleanliness
8.3
Generally praised as modern and clean (daily room servicing, clean pool towels) though isolated issues noted (ants in pool area, some bathroom maintenance concerns in a junior suite).
Service
9
Consistently strong: multiple comments about friendly, helpful reception, waiters and cleaning staff (upgrades, extra attention at breakfast). A few mentions of some staff being rude or slow at the bar but overall service is a highlight.
Location
9.1
Very positively mentioned: walking distance to town/markets, edge of historic centre and good sea views; several reviewers call location ideal for Palermo.
Room Quality
7.6
Mixed: some rooms modern with sea-view balconies, others described as small or ageing; issues include bed firmness (resolved with topper) and occasional desire for balconies.
Amenities
8.1
Strong pool and restaurant facilities praised, free and paid parking available; downsides include overcrowded pool loungers (shared with another hotel) and an aircon that struggled in some rooms.
Value for Money
6.6
Repeated concerns about price: expensive poolside drinks/food, beers seen as pricey and an overall sentiment by some that price does not match quality.
Food and Beverage
8.7
Generally favourable: breakfasts described as excellent and beautiful, on-site restaurant praised (good fish); however poolside food/drinks noted as expensive.
Overall Experience
8.2
Mostly positive overall: excellent staff, good location and enjoyable pool/grounds for many guests, tempered by occasional service inconsistencies, crowding at the pool and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 15:40

Property Description

Stunning Seafront Location
NH Palermo boasts a prime position overlooking the Gulf of Palermo and the adjacent botanic gardens. The elegant rooms offer views of the sea or garden, each equipped with modern amenities for a comfortable stay.

Delicious Dining Options
Guests can enjoy buffet-style breakfast with fresh fruits at the I Paladini restaurant. The restaurant also offers a diverse menu featuring Sicilian, Italian, and international cuisines. Special meals for vegetarians and children are available, ensuring a delightful dining experience for all.

Convenient Surroundings
Located near Palermo Central Train Station and the port for ferries to Italy's mainland, NH Palermo provides easy access to transportation. Additionally, the hotel's proximity to various bars, restaurants, and shops allows guests to explore the vibrant surroundings effortlessly.

Ready to experience luxury by the sea? Book your stay at NH Palermo now!

Important information:

Please note that the pool is open from the 3rd of June until the 30th of September. Use of a swimming cap is mandatory.

When booking a nonrefundable rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property.

Please note that the credit card used for the booking must be shown at check-in.

Please note that dogs and cats are allowed upon request and subject to approval.

The maximum weight for pets is 25 kg. A charge of EUR €25 per pet per night will be applied (maximum of 2 pets per room). Guide dogs stay free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Location

Guest Reviews

8.2
Based on 3989 reviews
Cleanliness: 8.3
Service: 9
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 6.6
Food and Beverage: 8.7
Overall Experience: 8.2
S
Stephen • couple • gb
8
2026-09-19 • via Nuitee
E
Elizabeth • couple • us
8
Pros:

Great location, room was fine, patio nice. Having a pool was appreciated with the heat . Staff was friendly.

Cons:

The deck area needs a bit of washing to clean up after sloppy guests and sweeping up the seed pods that were falling from the trees

2026-09-19 • via Nuitee
G
Gaynor • couple • gb
9
A great good value for money hotel with a fantastic buffet breakfast.
Pros:

Hotel was very clean. Staff were welcoming, helpful and friendly.

Cons:

Bathroom sometimes smelt unpleasant.

2026-09-18 • via Nuitee
M
Margaret • couple • gb
4
2026-09-18 • via Nuitee
S
Sarah • couple • ie
9
Pros:

Lovely hotel right in centre of historic Palermo

2026-09-18 • via Nuitee
S
Steve • solo_traveller • be
8
2026-09-18 • via Nuitee
F
FLAVIO • couple • ar
9
2026-09-18 • via Nuitee
P
Peter • family_with_children • au
6
Not value for money
Pros:

Buffet breakfast and able to access the gym 24/7

Cons:

Rooms were too old and run down, photos are deceitful, the bathroom is too small, way overpriced

2026-09-17 • via Nuitee
S
Stefan • solo_traveller • pe
7
2026-09-17 • via Nuitee
A
Annalisa • couple • it
8
bello
Pros:

tutto perfetto

Cons:

considerato il prezzo forse la colazione non inclusa

2026-09-16 • via Nuitee
S
Stefan • solo_traveller • pe
7
2026-09-16 • via Nuitee
P
Peter • solo_traveller • gb
8
No character but good short stopover option
Pros:

Well located opposite the port - quiet but walking distance to historic centre.
Pool and outdoor space welcome after sightseeing.
Clean with high standards of housekeeping

Cons:

Very busy ambiance reflecting tour group/cruise ship/air crew clientele.
Rooms well equipped but 'just big enough' many without balcony.
Overall pretty characterless

2026-09-16 • via Nuitee
T
Tana • couple • mk
10
2026-09-16 • via Nuitee
S
Sarah • couple • gb
7
Good location, clean and good facilities - just a bog standard hotel
Pros:

Location is great. Near the centre and the start of Park Run

Cons:

Lack of bar staff around 7pm on an evening

2026-09-16 • via Nuitee
P
Pauline • family_with_children • fr
10
Superbe
Pros:

L’hôtel est magnifique l’emplacement est parfait la restauration est très bonne beaucoup de choix pour tous les goûts
À notre arrivée nous avons été surclassé donc une très belle surprise

Cons:

Un peu les matelas

2026-09-15 • via Nuitee
S
Scott Pennycook • solo_traveller • gb
9
Would recommend for Palermo
Pros:

It was only a 15 minute walk from both the main station and from the old town centre. It had a pool which was excellent to cool off in after wandering around. We also got a little gift left in our room for staying which was very kind and unexpected

Cons:

Nothing really, the power went out once and the bathroom extractor fan didn't work but it never bothered us or impacted our stay

2026-09-15 • via Nuitee
A
Andy • couple • pe
10
2026-09-14 • via Nuitee
J
Johny Däpp • extended_group • ch
10
Pros:

toller Pool für eine abkühlung an heissen Tagen
in 10-15 Minuten zu Fuss im Zentrum
Hauptbahnof auch in 15 Minuten zu Fuss erreichbar

2026-09-14 • via Nuitee
G
GARY • couple • gb
9
2026-09-14 • via Nuitee
H
Helen • couple • gb
9
2026-09-14 • via Nuitee