Paya Bunga Hotel Terengganu

Hotels
8.3 (1493 reviews)
Jalan Tengku Embong Fatimah Off Jalan Sultan Ismail , Kuala Terengganu , MY
+60 9-600 6666

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Inadequate food options
Parking issues
Cleanliness concerns

Categories

Cleanliness
7.8
Concerns about cleanliness mentioned, such as poor drainage and inadequate soap.
Service
9.3
Staff were friendly and accommodating, with good service overall.
Location
9.3
Location is strategic and very accessible, praised in multiple reviews.
Room Quality
7.8
Spacious rooms but with some issues like air conditioning and dated interiors.
Amenities
7.8
Some amenities were lacking, such as breakfast variety and parking situation.
Value for Money
8.8
Generally good value for the amenities and services provided.
Food and Beverage
6.8
Food quality received multiple negative comments; needs improvement.
Overall Experience
8.8
Overall experience rated positively despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 17:05

Property Description

Luxurious Accommodation

Indulge in our modern and comfortable rooms designed to provide a relaxing stay during your visit to Kuala Terengganu.

Convenient Location

Explore nearby attractions such as Chinatown, Terengganu Craft Cultural Centre, and the beautiful beaches just a short distance away.

Exceptional Amenities

Enjoy the convenience of free WiFi, a fitness centre, on-site restaurant, and welcoming shared lounge during your stay at Paya Bunga Hotel.

Experience luxury and convenience at Paya Bunga Hotel - book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1493 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.8
Value for Money: 8.8
Food and Beverage: 6.8
Overall Experience: 8.8
D
Datin Norzilla • couple • my
10
2026-10-17 • via Nuitee
A
Anais • family_with_children • ch
9
Bien
Pros:

Climatisation très bien et petit déjeuner bon aussi. Chambre confortable.

Cons:

Personnel ne parle pas bien anglais, wifi ne fonctionnait pas bien et règles de la piscine beaucoup trop stricts (attention aux habits il faut être couvert de la tête aux pieds pour les hommes et femmes.

2026-10-14 • via Nuitee
F
FRANCISCO ZAMAARZAHL • solo_traveller • br
7
Pros:

Atendimento, limpeza, café da manhã localização.

Cons:

Quarto sem janelas, mas já estava informado anteriormente.

2026-10-13 • via Nuitee
K
khamis • solo_traveller • my
7
Pros:

Nil

Cons:

Nil

2026-10-12 • via Nuitee
M
Mohd Hafizi • family_with_children • my
10
Will come again stay here
Pros:

clean, staf kind & helpful, strategic location in kuala terengganu town.

2026-10-10 • via Nuitee
D
Dzuliana • couple • my
10
2026-10-10 • via Nuitee
Z
zul azril • solo_traveller • my
9
2026-10-08 • via Nuitee
M
MAMAPOH • extended_group • my
8
kena tumpu ke bahagian kolam sebab kurang bersih...bilik sangat bersih, good...
Pros:

tempat yang menarik

Cons:

kolam kurang bersih...banyak pepatung dalam kolam..anak2 mandi sekejap sahaja

2026-10-08 • via Nuitee
N
Nor • family_with_children • my
4
2026-10-07 • via Nuitee
N
nor azzah • family_with_children • my
10
On the day I left the hotel, I accidentally left my child's diapers behind. When I called the hotel, the female staf
Pros:

I like the hotel's strategic location, comfortable rooms, friendly staff, and clean environment. The hotel is also convenient for exploring nearby attractions, shopping areas, and local restaurants. Overall, it offers a pleasant and relaxing stay.

Cons:

The bathroom floor was not cleaned properly and was slippery, causing my child to fall. I hope the hotel will improve its bathroom cleanliness and ensure the floors are properly cleaned and safe for guests, especially children.

2026-10-07 • via Nuitee
L
Leïla • couple • fr
9
2026-09-19 • via Nuitee
R
Rocco Emanuele • family_with_children • it
5
Pros:

Personale alla reception

Cons:

Stanze poco pulite.

2026-09-19 • via Nuitee
H
HG • solo_traveller • my
9
2026-09-17 • via Nuitee
A
Ahmad • couple • my
10
2026-09-16 • via Nuitee
N
Nik Intan Suriana • couple • my
9
2026-09-10 • via Nuitee
M
Muhammad Ali • solo_traveller • my
8
Superb location
Pros:

Center of town

Cons:

Gloomy a bit run down

2026-09-08 • via Nuitee
P
Panagiota • family_with_children • gr
7
Convenient
Pros:

Excellent location near the city center and the bus station. The food at the breakfast area was fantastic!! Never in my life before I Hadn't tried so many different tastes!! The variety of the plates was something really special!! All the nutritional needs and the preferences could be covered in the breakfast area! I will forever remember the breakfast that I ate in this hotel!

Cons:

The room was big but old and not clean enough.

2026-09-07 • via Nuitee
S
Shamsul • couple • my
10
2026-09-07 • via Nuitee
T
T HAZIAN • couple • my
5
ok
Pros:

just average hotel in kuala terengganu.No further comment

Cons:

location of the hotel

2026-09-04 • via Nuitee
E
Effendy • solo_traveller • my
8
Pros:

Location in the city centre, easy to move around.
Near Pasar Payang.

Cons:

Level 11 where the restaurant for breakfast need to put signage from the lift entrance. Only signage is gymnasium and meetings room.

2026-09-03 • via Nuitee