Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Issues with cleanliness
Limited amenities
Breakfast variety

Categories

Cleanliness
8.6
Some reviews mentioned cleanliness issues.
Service
9.57
Most reviews praised the friendliness of the staff.
Location
10
Several reviews highlighted the excellent location.
Room Quality
9.56
Overall, rooms were described as comfortable and well-kept.
Amenities
8.59
Spa issues were noted; some amenities were limited.
Value for Money
9.55
Many felt the experience matched the price.
Food and Beverage
8.1
Breakfast options received mixed reviews; some were disappointed.
Overall Experience
9.6
General sentiment is positive; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:12

Property Description

Luxurious Accommodation with Prime Location
Located in Chaves, just steps away from Chaves Thermal Spa, Castelo Hotel offers a luxurious stay with top-notch amenities. The hotel boasts a fitness centre, private parking, and a stylish bar and shared lounge for guests to unwind.

Modern Comforts and Exceptional Service
Experience unparalleled comfort in the well-appointed rooms equipped with flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature balconies or terraces with stunning city views, ensuring a memorable stay.

Recreational Activities and Nearby Attractions
Guests can enjoy cycling in the area or opt for bike hire through the hotel. Additionally, the renowned Golf Course Vidago Palace is a short distance away, offering leisure options for sports enthusiasts.

Ready to indulge in a luxurious stay at Castelo Hotel? Book your room now and experience unparalleled hospitality and comfort.

Important information:

Please note that the Spa is paid, and according to availability upon arrival. Please check with the hotel before check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2868 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 9.56
Amenities: 8.59
Value for Money: 9.55
Food and Beverage: 8.1
Overall Experience: 9.6
A
Augusto • couple • us
9
2026-10-17 • via Nuitee
M
Manuel • couple • pt
8
Espaço agradável com atendimento simpático
Pros:

Tudo

Cons:

Nada

2026-10-17 • via Nuitee
M
Maria Teresa • solo_traveller • es
10
2026-10-17 • via Nuitee
D
Denis • extended_group • ie
8
Excellent location, good value and great facilities
Pros:

Right on the doorstep of old town with plenty of bars and restaurants nearby

2026-10-16 • via Nuitee
J
Jose • couple • pt
8
Cons:

Janelas foscas nos quartos. Não sei se foi uma obrigação regulamentar/urbanística. Se não era obrigatório, penso que foi uma má opção. Os quartos têm boas cortinas e blackouts, pelo que não se justifica ter as janelas foscas.

2026-10-15 • via Nuitee
H
Helder • couple • pt
8
2026-10-14 • via Nuitee
F
FELIX M. • couple • es
8
2026-10-13 • via Nuitee
Z
Zelrb • solo_traveller • pt
8
2 noites tranquilas
Pros:

Localização

Cons:

Nada. Estava tudo conforme idealizado

2026-10-12 • via Nuitee
M
Manuel • couple • es
6
Regular
Pros:

El desayuno

Cons:

Gimnasio y spac

2026-10-12 • via Nuitee
M
Marcelo • solo_traveller • es
10
Pros:

El Spa

2026-10-12 • via Nuitee
F
Filipe • family_with_children • es
9
Si quieres aparcar y pasear la ubicación es genial
Pros:

La ubicación

Cons:

Para un hotel nuevo, la decoración de las habitaciones no lo es tanto.

2026-10-12 • via Nuitee
V
Vitor • solo_traveller • pt
8
2026-10-11 • via Nuitee
M
Maria susanna • couple • pt
9
Lovely hotel, almost perfect!
Pros:

The highlight of this hotel was definitely the linen, super soft large towels and bedding. Huge comfortable bed. Fabulous location. Great breakfast. Spotlessly clean. Helpful and friendly reception staff.

Cons:

Small details let this hotel down considering its 4 star rating. Although a kettle & cups were provided in the room, tea bags and coffee had to be purchased from the bar downstairs which was not ideal. No mini bar, just a fridge. Bathroom was a little tired and we had a leak on our sink, which we reported but wasn’t fixed during our 3 day stay. Nice small spa area in the hotel, but to use it you had to book in advance and pay extra for a 2 hour slot and the jacuzzi was a little worn out with all the buttons falling off 🤣

2026-10-10 • via Nuitee
M
Marin • couple • se
9
Rekommenderas
Pros:

Mycket stort rum fri parkering framför hotellet

Cons:

Frukosten är inte alls i samma klass som hotellet i övrigt. Polen och spa kostar 15 € extra per person plus7 € för tofflor och badmössa. Det tycker jag borde ingå när man betalar 100 € per natt.

2026-10-09 • via Nuitee
E
Eduarda • solo_traveller • pt
9
Pros:

Do pequeno almoço e do conforto das camas, bem como localização

2026-10-09 • via Nuitee
L
Laurentino • extended_group • us
8
2026-10-09 • via Nuitee
C
Céline • solo_traveller • fr
8
2026-10-08 • via Nuitee
J
Jacinto • couple • fr
9
J'y reviendrais
Pros:

Le calme
Confort

2026-10-08 • via Nuitee
A
Abel • couple • pt
10
2026-10-07 • via Nuitee
L
Larry • solo_traveller • us
9
Pros:

Very comfortable room in a very convenient location. Chaves is a great town.

2026-10-07 • via Nuitee