Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Issues with cleanliness
Limited amenities
Breakfast variety

Categories

Cleanliness
8.6
Some reviews mentioned cleanliness issues.
Service
9.57
Most reviews praised the friendliness of the staff.
Location
10
Several reviews highlighted the excellent location.
Room Quality
9.56
Overall, rooms were described as comfortable and well-kept.
Amenities
8.59
Spa issues were noted; some amenities were limited.
Value for Money
9.55
Many felt the experience matched the price.
Food and Beverage
8.1
Breakfast options received mixed reviews; some were disappointed.
Overall Experience
9.6
General sentiment is positive; guests enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:12

Property Description

Luxurious Accommodation with Prime Location
Located in Chaves, just steps away from Chaves Thermal Spa, Castelo Hotel offers a luxurious stay with top-notch amenities. The hotel boasts a fitness centre, private parking, and a stylish bar and shared lounge for guests to unwind.

Modern Comforts and Exceptional Service
Experience unparalleled comfort in the well-appointed rooms equipped with flat-screen TVs, air conditioning, and private bathrooms with free toiletries. Some rooms even feature balconies or terraces with stunning city views, ensuring a memorable stay.

Recreational Activities and Nearby Attractions
Guests can enjoy cycling in the area or opt for bike hire through the hotel. Additionally, the renowned Golf Course Vidago Palace is a short distance away, offering leisure options for sports enthusiasts.

Ready to indulge in a luxurious stay at Castelo Hotel? Book your room now and experience unparalleled hospitality and comfort.

Important information:

Please note that the Spa is paid, and according to availability upon arrival. Please check with the hotel before check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.2
Based on 2868 reviews
Cleanliness: 8.6
Service: 9.57
Location: 10
Room Quality: 9.56
Amenities: 8.59
Value for Money: 9.55
Food and Beverage: 8.1
Overall Experience: 9.6
M
MANUEL • couple • fr
10
2026-08-08 • via Nuitee
T
The world is my oister • solo_traveller • pt
9
2026-08-08 • via Nuitee
N
nourddine • extended_group • fr
10
tres bel hotel
Pros:

la propreté et la qualité des matériaux
l’emplacement

Cons:

les moustiques dans ma chambre
et le jus d’orange frais qui n’est pas frais du moment donc oxydé et amer

2026-08-08 • via Nuitee
C
Chaves • solo_traveller • fr
9
Pros:

Literie confortable et grand salle de bain

Cons:

Manque des boissons au bar
L'accès au spa et piscine payement

2026-08-08 • via Nuitee
A
Alberto Filipe Gonçalves • solo_traveller • pt
9
Pros:

qualidade de construção, conforto e pequeno almoço.

Cons:

preço.

2026-08-07 • via Nuitee
Y
Yves • couple • lu
9
2026-08-07 • via Nuitee
L
laetitia • family_with_children • fr
9
Super 👌A refaire
Pros:

L’établissement avec sa déco, le confort des matelas, les chambres spacieuses, le réfrigérateur

Cons:

Juste un petit soucis avec l’ouverture de la chambre où on devait si reprendre à plusieurs fois avant d’arriver à l’ouvrir

2026-08-05 • via Nuitee
I
Igor • couple • es
8
Correcto.
Pros:

Un hotel nuevo, todo muy limpio y con buena ubicación. El spa una maravilla.

Cons:

Un poco frío, sin personalidad. Para una noche.

2026-08-05 • via Nuitee
M
Marjolijn • couple • nl
10
2026-08-05 • via Nuitee
A
Alexandre • couple • pt
10
Perfeito!
Pros:

Pequeno almoço variado e com excelentes produtos. Hotel design e artístico. Estacionamento público gratuito a 50 metros (pode estar cheio em dias e horas úteis). Quartos espaçosos e confortáveis. Ginásio e spa com hidro, piscina, 2 saunas; de primeira. Próximo a tudo: centro histórico, restaurantes, castelo, museu e termas.

Cons:

O anti-vírus acusou interceptação de dados na rede. IP 0.0.0.0; spoofing. NÃO use tal rede para transações bancárias!! O bar do hotel é muito caro, e quase somente oferece bebidas.

2026-08-04 • via Nuitee
E
Edgar • family_with_children • pt
4
Recepcionista era uma criança autêntica com uma voz irritante sem noção do que e cm stava lá a fazer nem noção de como l
Pros:

A localização

Cons:

Das boas vindas dadas pela recepcionista .

2026-08-03 • via Nuitee
A
Afonso • couple • pt
10
2026-08-02 • via Nuitee
E
ENRIQUE • couple • es
5
Simplemente no volveré
Pros:

Ubicación

Cons:

El personal poco simpático. El spa es vergonzoso no funcionaba casi nada. No tienen para comer. El bar de recepción lo mínimo posible por no tener no tenía ni fría. Instalaciones comunes muy pequeñas.

2026-08-02 • via Nuitee
J
João Maria • couple • pt
10
2026-08-02 • via Nuitee
O
Olga • solo_traveller • es
10
Hotel precioso y cómodo, con spa
Pros:

Todo magnífico, la atención, las instalaciones, y el desayuno

Cons:

Nada negativo que decir

2026-07-25 • via Nuitee
Y
Yolanda • solo_traveller • es
8
2026-07-23 • via Nuitee
D
daviedevs001 • Couples
10
Immaculate hotel.
Pros:

Fabulous room including balcony with outdoor bed and hot tub! Immaculately clean. Great staff, fab breakfast. Secure motorcycle parking. 1 minute walk to castle and 2 minute walk into old town. Fab restaurants along the river, loads of choice.

2026-07-20 • via Tripadvisor
C
Covadonga • solo_traveller • es
8
2026-07-20 • via Nuitee
P
Paulo Costa • couple • pt
10
Pros:

Excelente pequeno almoço. Conforto no quarto.

Cons:

Podiam disponibilizar chá e café, apesar de o quarto ter chaleira.

2026-07-20 • via Nuitee
P
Peter • couple • gb
7
Great hotel overall, perfect location.
Pros:

Location is great

Cons:

Staff were a little clinical and not overly efficient.

2026-07-20 • via Nuitee