NH Napoli Panorama

Hotels
NH Hotels
8.2 (3121 reviews)
Via Medina 70 , Naples , it

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room quality concerns
Poor air conditioning

Categories

Cleanliness
7.59
Issues with mold in the shower and leaking noted.
Service
9.06
Staff were very friendly and accommodating, improving the stay.
Location
9.1
Perfect location between historical center and Spanish quarter.
Room Quality
7.05
Room had structural issues and was considered small for a superior room.
Amenities
8.08
Breakfast was appreciated, but gym requires booking.
Value for Money
8.04
Overall decent value, though some issues were noted.
Food and Beverage
8.59
Breakfast was rated highly.
Overall Experience
8.06
Overall a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:31

Property Description

Luxurious Accommodation
The NH Napoli Panorama offers elegant and spacious rooms spread across 30 floors, each equipped with modern amenities including air conditioning, satellite TV, and a minibar for a comfortable stay.

Culinary Delights
Indulge in a fine dining experience at the hotel's restaurant, serving a variety of Neapolitan specialties, fresh seafood, and Mediterranean and international cuisine. Guests can enjoy a discount on their meals and start their day with a delicious buffet breakfast.

Prime Location
Conveniently located in the historic center of Naples, guests can enjoy stunning views of the historic center, the bay, and the Royal Palace. With popular tourist attractions and ferry terminals just a short walk away, the NH Napoli Panorama is the perfect choice for your stay in Naples. Ready to experience luxury and comfort in the heart of Naples? Book your stay now at NH Napoli Panorama.

Important information:

Please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property.

Please note that the credit card used for the booking must be shown at check-in.

Please note that dogs and cats are allowed upon request and subject to approval.

The maximum weight for pets is 25 kg. A charge of EUR €25 per night will be applied (maximum of 2 pets per room). Guide dogs stay free of charge.
A charge of EUR €25 per pet per night will be applied (maximum of 2 pets per room).

Fitness center is closed from 2027-03-31 until 2026-05-11

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 3121 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.06
C
Claudia solo_traveller it
10
2026-05-22 via Nuitee
L
Lenka extended_group sk
10
Pros:

hotel has very good location - direct in city center. From our room was beautiful view on city center and port. Breakfast was good, especially the coffee was really tasty. We spent in hotel just 1 night and everything was OK.

2026-05-22 via Nuitee
P
paolo alessandro couple it
8
Pros:

La panoramicità.
La colazione.

Cons:

Non era stato chiaro che l’albergo non aveva il garage e quindi che il garage si doveva pagare a parte (e anche caro!). Per fortuna che il garage era molto vicino.

2026-05-22 via Nuitee
M
Matthew couple gb
6
2026-05-21 via Nuitee
S
susana couple ar
8
Muy buena ! Cumplió mis espectativas !
Pros:

La ubicación , la atención en Recepción! Espectacular!

2026-05-21 via Nuitee
H
Hanoch family_with_children us
10
Pros:

Great hotel, large rooms, excellent location, very good breakfast

Cons:

The hotel doesn't have parking, we had to park in a public parking for EU100 /night

2026-05-20 via Nuitee
E
Emanuele solo_traveller it
9
2026-05-20 via Nuitee
S
Saar couple il
9
Perfect location, great value for money
Pros:

Location was fantastic. Right in the center between a shopping area (Via Toledo) and 8 minutes from the old city of Naples.
And 8 minutes to the pier.
a perfect, honestly, location to be at in a new city.

Cons:

Breakfast - I am used to a bigger selection of food, and lot's of vegetable. It was not bad, and everyone can find something to eat. but if you are used to a variety of vegetables, you will not find it here.
A simple cut vegetables

2026-05-19 via Nuitee
L
Leitner solo_traveller at
6
2026-05-19 via Nuitee
M
Morley solo_traveller gb
8
Good stay over hotel
Pros:

Location

Cons:

Parking

2026-05-18 via Nuitee
G
Guillermo solo_traveller cl
2
Pros:

El desayuno.

Cons:

Habitaciones muuuy antiguas.

2026-05-18 via Nuitee
F
Francesco solo_traveller it
9
2026-05-18 via Nuitee
L
Leysen couple be
8
2026-05-18 via Nuitee
S
sameraO5329ZK Couples
10
Perfect!!
Pros:

Amazing experience . The staff were very helpful and extremely familiar with all the things around

2026-05-17 via Tripadvisor
C
CHANTAL solo_traveller fr
7
2026-05-17 via Nuitee
P
PEDRO couple es
6
He estado en muchos NH y NH Collection. Este en concreto está anticuado y no parece un NH.
Pros:

Nada a destacar

Cons:

No hay rampa de entrada al hotel y hay que subir a pulso con las maletas al hotel. La recepcion esta a unos 35 metros de la entrada y es imposible que nadie ayude.
El parqué de la habitación es de plástico y está destartalado.
El parking es una tomadura de pelo. Te dicen que hay parking alrededor cuando reservas el hotel, pero lo que no te dicen es que cuesta 50€ diarios.
El hotel no tiene concierto con ningún parking y te tienes que buscar la vida a ver si hay plaza en alguno de los que te dicen.

2026-05-17 via Nuitee
G
Gogins solo_traveller ua
8
Pros:

Wonderful city view, good breakfast

Cons:

My room was on last floor and, apparently, close to the engines/automatics of the elevators - very loud sounds of them switching on/off, especially disturbing during the night.

2026-05-16 via Nuitee
K
Katarzyna solo_traveller pl
10
2026-05-15 via Nuitee
G
Günther couple de
2
Nie wieder NH Hotels
Cons:

(Kein Betreff)
guenther.bredow@web.de
​Sie​
NH Hotel Napoli

War bisher Fan von NH, nach Eigentümerwechsel allerdings katastrophale Serviceverschechterungen festzustellen.

Hotel hat weder Pool, noch Gym, noch Dachterrasse, noch Garagenplätze. Garagen in der Umgebung kosten EUR 40 pro Nacht, unfassbare Abzocke!

Hatten mehr als eine Woche für angemessenen Preis gebucht, dann kurzfristig noch einen weiteren Tag Verlängerung, hierfür wurde uns - obgleich VIP Mitglied - ein viel höherer Preis abverlangt, totale Abzocke! Auch nach Diskussion wollte man hier nicht nachgeben.

Zudem waren meine diversen früheren vielwöchigen Reisen nicht im Member Programm verzeichnet, zB Buenos Aires, Mexico City, Genua, Spanien etc. Auf eine entsprechende Reklamationsmail vor 2 Wochen erfolgte bis heute keine Reaktion.

Mittlerweile scheint sich ganz Neapel und Umgebung auf Touri Abzocke verlegt zu haben, Mondpreise auf Ischia, Procida, Positano, Amalfi etc, zudem überall extrem überfüllt. Kein schönes Reiseziel mehr

Haben das Hotel daher vorzeitig verlassen und sind früher abgereist. Das vermittelte Taxi wurde von einem Verbrecher gefahren, der uns für 5 Minuten zum Bahnhof einen angeblichen "Festpreis" von EUR 20 abzocken wollte, Pustekuchen, nicht mit mir. Aber immer großes Drama! Vielen Dank für diese tolle Taxi Empfehlung.

Schlicht Shiet Service und Abzocke, never again NH, werde meine Mitgliedschaft kündigen.

2026-05-14 via Nuitee
S
Sergio Custodio solo_traveller br
8
2026-05-12 via Nuitee