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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Parking garage
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Minimarket on site
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Concierge service
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Allergy-free room
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Snack bar
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ATM/cash machine on site
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Indoor pool
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Wine/champagne
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Pet bowls
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Modern Comforts and Convenience
Experience contemporary luxury at Hyatt Regency Boston, just a short stroll from Boston Common. Each room features a flat-screen TV, Bluetooth Speaker, and coffee maker for your enjoyment.
Wellness and Dining
Stay active at our fitness centre and indulge in delicious meals at Avenue One restaurant. Our 24-hour front desk ensures your needs are always met.
Prime Location
Explore Boston easily with our central location near popular attractions like Fenway Park. With the Green rail line just minutes away, the city is at your fingertips.
Book your stay at Hyatt Regency Boston now for a memorable and convenient experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible on site (reservation is not needed) and costs USD 58 per day.
Location
Property Accessibility
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 120
- Entrance Leveled: Yes
- Room Max Guests Number: 4
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: No
- Entrance Type: Electric
- Entrance Door Width: 120
- Entrance Leveled: Yes
- Room Max Guests Number: 4
- Pet Friendly: Yes_impaired
- Reception Hearing Accessible: Yes
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: Yes
- Noticeable Room Number: Yes
- Room Door Peephole: Yes
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: Yes
- TV Alarm Clock: Yes
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Bathroom Doors Indicator: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: Yes
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: Yes
- Spa Wheelchair Accessible: Yes
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: Yes
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: Yes
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 81
- Elderly Impaired Score: 87
- Electric Wheelchair Score: 84
- Hearing Impaired Score: 90
- Manual Wheelchair Score: 87
- Visually Impaired Score: 87
- Wheelchair Or Scooter Impaired Score: 81
Guest Reviews
This space exudes modern minimalism, offering a fresh, clutter-free environment that feels both stylish and inviting. Every practical need is anticipated, with high-quality amenities readily available. The meticulous attention to detail truly stands out—the bathroom gleams with spotless surfaces, and the towels are arranged with such precision that it adds a touch of luxury to the everyday.
This hotel is perfect for a family. We walked everywhere. The hotel has a pool and the valet has in and out privileges if needed. They were able to provide a microwave and a rollaway in our suite for our stay. Overall friendly staff and accommodated our needs.
The room was a bit tired, and the bed not particularly comfortable.
They also have a strange policy of doing daily “wellness checks.” They say it’s only if you decline housekeeping, but I received housekeeping and security repeatedly knocked on the door until I answered; very startling.
I wouldn’t stay here again.
A 4 star review is very fair. A lot of good things about the hotel, the location, the staff was friendly, the room was clean and the bed comfy. The negatives, too many of the outlets did not work. I had my watch plugged in all night and no charging happened. I use a CPAP machine and the switch on my side of the bed did not work. The second was the price seemed got the quality of the hotel.
This is a very good hotel in most respects and I do recommend it. The location can't be beat, at the intersection of every T Line. The restaurant is better than expected, we had a great dinner there one night and the breakfast buffet has lots of good options. The gym is extensive. The hotel isn't new, but doesn't feel old. My one complaint was construction noise right above our top-floor room on our final mornings. I understand the need for construction or maintenance sometimes, but this was really loud and there was no explanation. At least let us know if that's going to happen.
I’ve stayed here a few times. It’s in the center and walking distance to everywhere we have wanted to go from Symphony Hall to the North End. Right across the street from Citizens Opera House. The rooms have been large, quiet and clean. Everyone has always been very welcoming. The prices have been very reasonable for the great experience.
Outstanding location in the theater district next to China Twon and a short walk from the financial district, Boston Commons, and so many other things to do and see.
Good location. Close to many places You’ll want to visit. Very low water pressure. Also the bed frame cut me because of the sharp edge.
We had two reservations because of our Hyatt award redemption, which Hyatt customer service couldn't combine, but the amazing gentleman at the front desk was able to fix. I was not looking forward to moving rooms. We had a suite at the end of the hall which was quiet, but a walk from the elevators especially since we stayed for 4 nights.
The neighborhood is easy to walk as we made our way to all the tourist sights. We had dinner in Chinatown just a couple blocks away one night. We walked to the Freedom Trail starting point. With Boston Common so close we went a couple of times. The T line was also near by. We had a car for a couple of days and the valet was efficient and friendly. We tried both the buffet and menu breakfast, and enjoyed both options. The highlight of the buffet was the omelet station. The highlight of the menu was the avocado toast.
We look forward to returning.
We stayed here for one week while visiting Boston. The hotel is in a great location with downtown crossing station close by. Macy’s is underneath and primark and other shops outside the hotel. There is a supermarket close by the hotel.
The rooms were comfortable, spacious and cleaned every day. There is a fridge, coffee maker, hairdryer, iron and ironing board in the room. The room had air conditioning or windows that could be opened a small amount if preferred.
There is a gym and swimming pool.
We ate in the restaurant twice, staff were friendly and the clam chowder was nice.
Overall a lovely hotel, the only reason I put 4 stars rather than 5 was due to the access to the hotel. One arrival there are 2 elevators to go up to reception, at this time it was fine as we had our luggage with us but I’m not a fan of elevators and don’t like using them unless I really have to (eg heavy luggage) we checked in and I asked if there were stairs available as I don’t particularly like the elevators, I was told there was the emergency exit stairs that could be used to get to the guest rooms from reception. That was fine and I was happy with that however when coming down the stairs I could only get as far as reception and then I was forced to go in the elevators to
get to the street which I really didn’t want to do. It looked as though the stairs went to the street level but if I opened the doors it felt as though an alarm might be set off therefore I had to head back to reception and get out via elevators. I have stayed in many hotels around the world and including USA and Canada. All had staircases that were accessible using the room key, I’m not sure why it is different here. If you do not like elevators or confined spaces this hotel is best avoided. I asked 3 different members of staff if there was stair access in and out but there didn’t seem to be. Also the fitness area appeared to only be accessible by stairs which i was happy about as i don’t like the elevator but I don’t know how a disabled person would access the gym and pool if they wanted to. Everything about access around the hotel was bizarre to me. There should be options of elevators and stairs for every area.
M
The Hyatt Regency exceeds expectations with excellent location, service, atmosphere and the employees are so very nice and helpful. We enjoyed 5 days at this hotel and highly recommend it. We will return and stay at this hotel on future trips.
Very nice stay, and a very nice globalist suite upgrade. Breakfast was ok; definitely better than your average hotel breakfast but some Hyatts do better :-)
Great hotel, very convenient location and all the amenities were spectacular. Many sites and activities were walkable, the food in the hotel was great, and the gym was clean and full of good equipment.
Excellent location, within walking distance from all tourist attractions such as freedom trail, waterfront area, Faneuil Market, etc.
The hotel was beautiful. The location was perfect, close to a T station, the Boston Commons and many other attractions. The staff were extremely friendly, knowledgeable and accommodating. Highly recommend this hotel.
Lack-luster. We were on time for check in but they didn’t have the room ready. So we had to leave our bags at the desk without checking in before our night out. They offered us a drink coupon as consolation, which was amusing. Lobby was noisy, crowded with people who also could not check in, and touristy (t maps, flight listings). There is no door on the bathroom. Buffet breakfast was ok. Decor is gray.
Visited for kids' graduations in Boston. Location was fine-- close to the T. Rooms were a bit rundown-- it's probably time for a refresh. The bathroom counters were separating from the cabinetry, the shower hose leaked, the carpet was well worn.
While the hotel’s location is excellent and the lobby restaurant serves good food, the room condition did not meet my expectations. The accommodations appeared outdated: the lampshades and bedsheets were stained, and both the toilet bowl and the sink's faucet were severely scratched with metal. The shower plate incorrectly indicates the water temperature direction. This mislabeling led to confusion and water waste before I realized the hot and cold sides were reversed.I have attached a photo of the stained bedsheet for your review. (I chose not to take photos of the bathroom fixtures during my stay, but the wear is highly visible).
Went to Boston for a long weekend vacation. The hotel is in a very nice location, the staff were wonderful, and the room was very comfortable.
Overall, the stay was extremely pleasant. I loved the sparkling water dispenser in the lobby. The noise level was low to none. The floors were very cleverly designed for reducing sound from hallways to the rooms. My room was near a main corridor for my floor and I barely heard outside or my neighbors. This was impressive considering I stayed because of a major conference.
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