Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Good location
Comfortable stay
Cons:
Bed sagging
Limited towels provided

Categories

Cleanliness
8.08
The room was clean and smelled fresh.
Service
9.05
The staff was great, accommodated an earlier check-in and held our luggage.
Location
9.09
Excellent location near the Theater District and Boston Common Park.
Room Quality
8.04
Bed sagged a little and couch bed mattress quality was not as expected.
Amenities
8.57
Good amenities such as the gym and indoor pool.
Value for Money
8.53
Offers good value for the quality provided.
Food and Beverage
8.08
Did not have meals at the hotel, unable to judge food offerings.
Overall Experience
8.55
Overall, had a very satisfactory and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:54

Property Description

Modern Comforts and Convenience
Experience contemporary luxury at Hyatt Regency Boston, just a short stroll from Boston Common. Each room features a flat-screen TV, Bluetooth Speaker, and coffee maker for your enjoyment.

Wellness and Dining
Stay active at our fitness centre and indulge in delicious meals at Avenue One restaurant. Our 24-hour front desk ensures your needs are always met.

Prime Location
Explore Boston easily with our central location near popular attractions like Fenway Park. With the Green rail line just minutes away, the city is at your fingertips.

Book your stay at Hyatt Regency Boston now for a memorable and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 58 per day.

Location

Property Accessibility

Total Disability Score: 85.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 120
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.5
Based on 2655 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 8.55
W
W4686HEkristinac • NONE • Athol, Massachusetts
10
stayed one night to go to a Bruins game.
Pros:

Beautiful hotel, great location. Staff was friendly, helpful. Bed was comfortable. Stayed here twice and would definitely stay again.

2026-05-06 • via Tripadvisor
V
Vic13702 • NONE • Mandeville, Louisiana
10
Great hotel in the heart of Boston
Pros:

We have stayed at this hotel 10+ times when visiting Boston. Such a great location, great staff, and great hotel overall. There is no reason to stay anywhere else if visiting the area!

2026-05-04 • via Tripadvisor
4
499daynad • NONE • Ringwood, New Jersey
10
Boston Celebration
Pros:

Excellent hotel. Celebrated our friends 50th birthday in Boston. The whole staff was very friendly and very helpful suggesting dinner locations or giving us walking directions. Room was comfortable and fit 4 adults nicely. Queen beds were amazing.

2026-05-04 • via Tripadvisor
M
marioc294 • NONE
10
great business trip
Pros:

I really enjoyed my experience at this hotel. It was very easy to the south Street station and to the conference center. the staff was great, the gym was very nice. The food was delicious. Overall, it was a great experience

2026-05-03 • via Tripadvisor
R
R9108LTpatrickm • Couples
10
Good people
Pros:

Hagos is very kind and made checking in very easy. Room had a nice bathtub and a good view. Was on the pricer side.

2026-05-01 • via Tripadvisor
D
Departure26582394950 • NONE • Norfolk, Virginia
4
Bait and switch.
Pros:

Beware of extra fees when you book that they don’t tell you about until you check in, in person. Ridiculous and crazy that they charge almost an extra $90 that’s not listed on the website.

2026-04-30 • via Tripadvisor
N
nb923 • NONE • Denver, Colorado
10
We've stayed here twice for a reason. And we'll be back.
Pros:

Have stayed here twice now and will no doubt be back.

Great, central location, just a few blocks from Boston Common, right next to T (subway) stations for multiple lines, and walkable to a ton of stuff. The hotel itself is huge but doesn't feel like that (in a good way). Suites are very large. Very good breakfast buffet, especially for a hotel in this category. Super kind & helpful staff everywhere. Kid-friendly without being overrun. Housekeeping was prompt and unobtrusive every morning.

Decor is due for a refresh soon, but it's not terrible. It's not a 5-star hotel, but neither does it claim to be. Unless you're looking (and willing to pay) for true luxury, this is a great spot.

2026-04-29 • via Tripadvisor
8
823cyndiw • Business
8
Another Great stay at Hyatt Regency Boston
Pros:

Great for globalist, close to public transportation, good location for attending a conference and getting around the city, It was nice that the pool was back in service. The room was a little more rundown and tired than I remembered from my last stay.

2026-04-28 • via Tripadvisor
T
Trek13191786850 • NONE
10
Very nice hotel in central Boston
Pros:

+ Rooms were clean and a nice size.
+ Location is very good in central Boston, easily walkable pretty much anywhere.
+ Breakfast buffet was excellent, highly recommend it. Pastries were tasty and varied daily, and the freshly cooked omelet/pancakes were delicious.
- Decor was a bit spartan (bathroom especially felt kind of barebones). I suppose it's fine for more business-type travel, but it didn't feel as good for a vacation.
- It was kind of annoying having to use a second elevator to go outside.

Overall hotel was very good though, the minor downsides didn't really matter that much.

2026-04-21 • via Tripadvisor
R
Roam14159794650 • NONE
10
Wonderful experience
Pros:

Very nice and welcoming place, very clean, great staff, friendly, great location, beautiful facilities. Highly recommend.

2026-04-20 • via Tripadvisor
A
annegB7850KP • NONE
4
Not worth the price
Pros:

This hotel stay was not worth the price. I know everything is insanely expensive these days but to pay over $1000 for two nights with barely any water pressure, non working outlets and just the overall darkness and beat up look of everything, we will not be returning.

2026-04-16 • via Tripadvisor
9
991natalyan • NONE • Colorado
10
Great stay in Downtown Boston
Pros:

Nice location, nice views, walking everywhere within downtown. Will definitely consider for the future stays. Short ride to the airport. Very good impression.

2026-04-16 • via Tripadvisor
M
madawns • NONE
10
Great Stay!
Pros:

Hyatt Regency is the BEST! The staff is courteous and friendly. Willie is amazing and will help in any way he can. After a long day of sight seeing it was nice to have a hot bowl of chowder and go to sleep.

2026-04-11 • via Tripadvisor
D
Departure39408737152 • NONE
10
Hyatt Downtown is excellent choice.
Pros:

Hyatt is perfectly located in downtown Boston. A few blocks to the L which made it easy to go to Fenway for a Red Sox game and centrally located making it walkable to all the (tourist) highlights of Boston. Went for a week and the rooms we meticulously cleaned and freshened every day. The staff and concierge are extremely pleasant and helpful. The gym had everything needed to start the day with a good workout including a hot sauna! The only downer was paying $84 for the breakfast buffet for two people. Good but not that good. Overall very pleased and I will stay there again.

2026-04-11 • via Tripadvisor
G
German • family_with_children • ar
9
2026-04-11 • via Nuitee
G
Gregg • family_with_children • us
9
Overall excellent. Would go back
Pros:

Everything: staff, breakfast, complimentary clam chowder

Cons:

bed mattress too hard

2026-04-11 • via Nuitee
R
Rocchi • solo_traveller • it
8
2026-04-11 • via Nuitee
N
Nicolas • extended_group • cl
9
Centrico, moderno,
Pros:

muy centrico

Cons:

En general super bien. Solo que había que tomar 2 ascensores para llegar a la pieza. Nada tan terrible.

2026-04-10 • via Nuitee
R
Rosemary • solo_traveller • us
10
Even though the rate was a bit more than I had wanted, I would definitely stay here again.
Pros:

Location, safety, helpful staff, open spaces.

Cons:

I had hoped to get something for around $250, but it was fine. I felt safe.

2026-04-10 • via Nuitee
K
Kathleen • couple • us
7
2026-04-09 • via Nuitee