Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good food quality
Courteous staff
Cons:
Multiple room changes
Lack of cleanliness
Misleading room descriptions

Categories

Cleanliness
4.38
Multiple issues with cleanliness highlighted, including midges and no towels.
Service
9.35
Staff were exceptionally obliging and courteous.
Location
8.89
Standard location quality for a hotel, implied by overall experience.
Room Quality
6.34
Room quality was misrepresented and smaller than expected.
Amenities
6.37
Lack of expected amenities such as mini bar and towels.
Value for Money
7.33
Not value for money due to discrepancies in room quality.
Food and Beverage
9.38
Food was of good quality and taste.
Overall Experience
6.35
Overall experience was disappointing due to multiple issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:18

Property Description

Scenic River Views and BBQ Nights
Hotel Ozas Grand, nestled in Varanasi, offers picturesque river views and a delightful barbecue experience for guests. The on-site restaurant adds to the charm.

Comfortable Rooms with Modern Amenities
Each room at Hotel Ozas Grand features a flat-screen TV, a cozy seating area, and a kettle for your convenience. Relax in style with a private bathroom equipped with a shower.

Convenient Services and Nearby Attractions
Benefit from a 24-hour front desk, bike and car hire services at the property. Explore nearby attractions like Assi Ghat and Banaras Hindu University easily.

Ready to experience a blend of comfort and convenience at Hotel Ozas Grand? Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

7.3
Based on 23 reviews
Cleanliness: 4.38
Service: 9.35
Location: 8.89
Room Quality: 6.34
Amenities: 6.37
Value for Money: 7.33
Food and Beverage: 9.38
Overall Experience: 6.35
G
Gemma
2
Pros:

I was moved to 3 different rooms one due to no towels toilet roll, then the next room was full of midges and the 3rd room no towels very little toilet roll no mini bar. When i was moved to the 3rd room the room service man shouted at me i had room service twice and the day i checked out they said i owed money even though i paid when room service came absolutely disgusted with this property and some of the service acoid at all cost you will be eaten alive here

2025-11-03 • via Nuitee
• family_with_children • in
6
Cons:

The description of the room as per booking.com was different from how the hotel categorised their rooms.
What is described as a King Suite is a deluxe twin bed accommodation ( King Studio) as per the hotel.
So paying for a suite we stayed in a much smaller room with less in room amenities.
However, the staff were exceptionally obliging and courteous and service was very good. Food was of good quality and taste.

2025-10-14 • via Nuitee
H
Harikesh • family with young children • in
8
Very good
2025-03-16 • via Nuitee
M
Mota • with friends • in
5
For sure I will not go again
Pros:

Nothing

Cons:

I ask for towel and they just forgot it
So expensive for a bad time

2025-02-14 • via Nuitee
A
Arindam • with friends • in
5
Poor value for money.
Pros:

The location was good with an ample parking facility. Front desk staff were polite and well mannered.

Cons:

Rooms and bathrooms were not up to the mark. Cleanliness and maintenance issues were there.

2025-02-08 • via Nuitee
K
Kumar • family with young children • in
4
Disappointing
2025-01-18 • via Nuitee
M
Magesh • family with young children • in
8
Very good
2024-12-05 • via Nuitee
M
Magesh • family with young children • in
9
Superb
2024-12-05 • via Nuitee
H
Himanshu • review category business travellers • in
6
A hotel not worth of value
Pros:

It was close to BHU.

Cons:

Service, staff attitude, breakfast
At the time of booking I was told that i dont need to pay before check in. However I was forced to pay one day prior to check-in.

2024-12-04 • via Nuitee
A
Aditya • review category business travellers • in
10
Exceptional
2024-10-24 • via Nuitee
P
Pratibha • family with young children • in
6
Pleasant
2023-12-19 • via Nuitee
A
Ali • family with young children • us
7
Good location and service
Pros:

Hotel was good location to the temples and ghats. Breakfast was good and staff were helpful.

2023-10-13 • via Nuitee
K
Kishore • review category business travellers • in
7
Hotel should Improve the Room service and house keeping to a better stage.
Pros:

Breakfast is manageable. Little more costly in comparision to the City. The Check out was better and the lady at check out desk maintained high professionalism.

Cons:

The house keeping is poor and room service too. They donot have professionalism. Training required more and more.

2023-07-20 • via Nuitee
S
Shivam • solo traveller • in
9
Superb
2023-03-14 • via Nuitee
C
Chakraborty • family with young children • in
10
Leisure family stay at varanasi.
Pros:

Liked in totality; ambience of rooms 301& 303, food quality and quantity of their restaurant, room service, reception assistance by mr.shreyash jaiswal and ofcourse mr.mishra

Good cab assistance provided for allahabad and vindhyaachal darshan by the hotel.

Location is very good, quite and calm stay. Easily auto's and cabs are available for kashi mandir darshan n local sightseeing.

Cons:

They should rectify their chek in/out timings in booking.com. They have 12-1pm chek in and 11 checkout as told at reception but we got confused as per the booking.com app timings mentioned i.e. early check-in and checkout at 12pm.

2023-02-25 • via Nuitee
R
Ram.13 • family with young children • in
8
Very good
Pros:

Clean rooms, good staff

Cons:

Location not so good

2023-01-07 • via Nuitee
V
Venkatesh • family with young children • in
10
Exceptional
2022-12-30 • via Nuitee
D
Dhanajit • family with young children • in
5
Passable
2022-12-29 • via Nuitee
H
Harikesh • family with young children • in
8
Very good
2022-12-27 • via Nuitee
H
Harikesh • young couple • in
8
Very good
2022-12-09 • via Nuitee