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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Luggage storage
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Bar
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Fax/photocopying
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Golf course
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Snack bar
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Nightclub/DJ
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Security alarm
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Key card access
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Live music/performance
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Modern Elegance in the Heart of Sutton Coldfield
Elegant Rooms with Modern Amenities: Enjoy a comfortable stay in our modern rooms equipped with a flat-screen TV, tea/coffee facilities, a hairdryer, and a private bathroom.
Late-Night Entertainment: Experience the vibrant nightlife with our late-night venue and nightclub room on weekends. Please note the lively atmosphere past 3 am.
Convenient Location and Parking: Benefit from our central location with excellent transport links and complimentary off-road parking. Explore Sutton Coldfield, Birmingham city center, and the NEC effortlessly.
Book now for an unforgettable stay at The Townhouse Sutton!
Payment is taken upon arrival unless otherwise arranged.
Only service pets are allowed at the hotel.
The Townhouse Hotel does not have a elevator, so the higher floors are accessible by stairs only (2 flights to the first floor and 2 flights to the second floor).
Please be aware that smoking is not permitted inside the building. Guests who do not comply with this policy and smoke inside the room will have to pay a fine of £300 to cover the costs of cleaning the room and the business loss.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
decor
windows didn't open in my particular room
food was great, some gluten free and veggie options. Staff very helpful.
A little road noise but nothing major and slept very well. Room was clean and modern. lovely colour scheme
Honestly nothing to complain about, there was not a view, its over a carpark, but the property is on a main road so i didnt expect views... some info on carpark access from which road would be helpful.
Good car parking and breakfast
Took ages to find someone to check us in
Windows only opened a crack
Not alot
Poor room
Location
Facilities
Restaurant
Free parking
Lot of confusion with the booking after doing it through booking.com
Close to train. Lovely town
Toilet was hard to flush - fan was noisy and a replacement was unavailable !
Nice clean room in an ideal location for a party in the assembly hall.
Tea and coffee making facilities available and a full length mirror was useful.
Staff on reception were friendly.
One of the security staff helped us get through the door to the stairs.
The room was incredibly hot.
We had requested a fan and brought 2 with us. Still it was just too hot. The fans just blew around the hot air. We had to leave earlier than we wanted as we just could not sleep. Shame really as the room other than that was nice.
Only one small window would open, the other was behind a Perspex screen that wouldn’t open.
The noise from the busy road also made it even more difficult to sleep.
Getting the swipe card to work was tricky and took a few minutes of swiping to get it to work so we could get up the stairs to the rooms.
Friendly staff, very clean and great location
Tiny room, single bed for £90 was a tad harsh
OK until I got locked out after an evening out. No one answered night phone for a long time. Complaint next day was handled in a rather off hand dismissive manner. Also the key card that allows access to rooms did not work most of the time.
see above
Location
Size of room and bed size
Lovely staff
Central location. Nice pub. Easy check in.
No air con, stayed in room 107, windows didn't really open or close correctly. Window was straight onto the road which was noisy. Room appeared to be directly over a sub woofer with music going on until 3am. Card reader to get upstairs required assistance from staff every time as the reader was temperamental, there was a knackered that required it to be swiped with a left hand while tilting the card in a particular way, lol. It seemed the rooms were for stag/hen nights as quite a lot was broken or in a state of repair.
The location
Couldn't open the window's as it was a hot day
Location
Bit shabby for the price, bathroom had leaking toilet and bath, shower had no handle to aid getting in or out,and window if opened looked out on staff having a smoke on the stairs! Could wave to them while doing your business.
Well located with a car park
The noise levels were unbearable with very little sleep.
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