Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Beautiful location
Delicious food
Cons:
Steep prices

Categories

Cleanliness
8.48
Standard quality for this hotel tier.
Service
8.95
Service was highlighted as exceptional by multiple guests, especially mentioning staff like Sergio and Christian.
Location
8.99
Guests praised the hotel's wonderful location in the heart of Tulum.
Room Quality
8.44
Rooms were described as clean and comfortable, with several mentions of great ocean views.
Amenities
8.47
Amenities such as the beach club and dining options received positive mentions.
Value for Money
8.33
Prices noted as steep but justifiable for the intimate experience provided.
Food and Beverage
8.98
Food was consistently rated as delicious, with many positive mentions of breakfast options.
Overall Experience
8.95
Overall stay was described as amazing, with guests eager to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:38

Property Description

Eco-Friendly Property with Sustainable Features
Experience a stay surrounded by nature with solar and wind panels, and a rain catch system at Ahau Tulum.

Comfortable Suites with Ocean Views
Enjoy a cozy stay in suites with mosquito nets, fans, and breathtaking views of the Caribbean Sea.

Delicious Dining Options
Indulge in international cuisine at the on-site restaurant while taking in the serene atmosphere of Tulum.

Book your eco-friendly and relaxing stay at Ahau Tulum now for a memorable experience by the beach!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.7
Based on 318 reviews
Cleanliness: 8.48
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.33
Food and Beverage: 8.98
Overall Experience: 8.95
C
Christopher • couple • us
10
The seaweed was out of control
Pros:

Our beachfront room was the nicest room I have stayed in in Tulum.

Cons:

The breakfast was not good.

2026-09-18 • via Nuitee
L
Lieke • couple • nl
1
Wij vonden het ronduit slecht voor het tarief dat je betaald.
Pros:

De grootte van de kamers en de valid parking. Het hoofdgebouw is mooi.

Cons:

De kamer was wat oud, de overkapping van onze hotelkamer zat vol met gaten. De gordijnen kwamen niet tot en met het bovenste raam, dus een gedeelte had geen gordijn. Het net boven ons bed zat vol met gaten. De badkamer/douche had schimmel. Wil je een cappuccino bij het ontbijt moet je bijbetalen. Het zwembad is heel klein. We zijn niet op deze locatie gebleven ondanks de geboekte nachten omdat we het zo summier vonden. De receptionist heeft ook niets gedaan om het gevoel te verbeteren.

2026-09-17 • via Nuitee
C
Charles • couple • us
10
I had the most wonderful experience, beautiful rooms and a great location
Pros:

Beautiful and relaxing, staff super friendly and accommodating

2026-09-09 • via Nuitee
R
Robnik • solo_traveller • si
1
2026-09-03 • via Nuitee
G
Giulia • couple • it
9
Pros:

L’atmosfera, la posizione, il cibo e la gentilezza dello staff.
Abbiamo avuto un problema con la serratura della porta e ci hanno fatto un upgrade in junior suite.!

Cons:

Le stanze deluxe sono un po’ scomode e piccole.

2026-09-02 • via Nuitee
A
alessandra • family_with_children • it
1
2026-08-25 • via Nuitee
E
ERIKO • extended_group • es
9
2026-08-24 • via Nuitee
L
Liron • family_with_children • us
4
Hello, I’m writing to express how extremely disappointed we are with our experience at the hotel whi
Pros:

Location

Cons:

I didn’t get what I paid for

2026-08-23 • via Nuitee
S
Stuart • extended_group • nz
9
2026-08-21 • via Nuitee
A
Anne Jafari • family_with_children • pk
5
2026-08-03 • via Nuitee
L
Ludovic • solo_traveller • fr
9
Pros:

Le lieu
L'ambiance, le charme
La terrasse
MARCO de la sécurité est tres serviable.
La chambre au rdc avec terrasse qui donne sur la plage.
Petit déjeuner

Cons:

Les sargasses, impossible de se baigner (partout a Tulum)
Les lits un peu moux
Eau de la douche sallée

2026-08-02 • via Nuitee
E
Elise • family_with_children • fr
8
Superbe séjour au Ahau Tulum
Pros:

Les petits déjeuners, les chambres, l’hôtel et sa plage merveilleuse, la piscine également agréable

Cons:

Le restaurant de l’hôtel qui est très cher et très mauvais.

2026-07-21 • via Nuitee
S
Sophia • couple • us
10
Our stay at Ahau was very pleasant, to our surprise we were upgraded and had a amazing view of the beach. We were given
Pros:

I loved the location and the nostalgia of the jungle within the hotel , hotel staff was attentive and friendly. The breakfast included was a very nice touch with the three options. Although we didn’t do the classes, we’re glad we were given a list of activities and the schedule to RSVP. Free access to Tulum jungle gym and to the Art with me was also very generous.

Cons:

Our ceiling fan wasn’t working and water pressure was very low

2026-07-17 • via Nuitee
K
Karina • family_with_children • br
10
Sonho em tulum
Pros:

Camas grandes e confortáveis
Varanda espaçosa

Cons:

Espaçosa e bem decorada

2026-07-07 • via Nuitee
C
Christian • couple • se
10
Pros:

Cosy, relaxing

Cons:

Nothing wrong with the property, seaweed season made swimming in the sea limited.

2026-06-29 • via Nuitee
P
Poonam Deepak • couple • ae
6
Go if u want great views and service. But as. Should it lacking basics
Pros:

It’s quaint and quirky quiet. They have found some innovative solutions for lack of basics. Ex there is no phone in the room but there is what’s app
There is no coffee machine or hot water kettle in the room but they will give coffee in the room. But only after 7:30. But no one responded to my request for coffee in the room

Cons:

They don’t have basics in the room like hot water kettle and tea and coffee facilities. There is no way to get coffee before 7:30 if u want to. They are super stingy on coffee at breakfast as well. Americano is included and cappuccino is not indicated. That’s the weirdest thing I have heard.
They have a very basic looking pool and the restaurant cannot be called a beach bar. I visited 4 beach bars in other hotels in the same line and all were fun and happening.

2026-06-02 • via Nuitee
A
Ali • couple • us
8
2026-06-02 • via Nuitee
B
Brandon • extended_group • us
10
2026-05-31 • via Nuitee
T
Thalia • couple • us
10
2026-05-12 • via Nuitee
V
Viren • couple • us
9
2026-05-07 • via Nuitee