La Quinta by Wyndham Memphis Airport Graceland

Hotels
•
La Quinta by Wyndham
6.8 (2769 reviews)
2979 Millbranch Road , Memphis , US
+1 901-791-9200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Close to Graceland / excellent location
Free shuttle to attractions
Friendly / attentive staff in many reviews
Free parking
Some guests enjoyed the breakfast
Cons:
Reports of roaches and poor cleanliness
Rooms outdated, odd smells, HVAC and hot water problems
Maintenance issues (clogged sink, slow repairs)
Unexpected deposit / perceived poor value
Pool closed during stay and ongoing renovations
Inconsistent or occasionally rude front desk service
Safety concerns / exterior doors not locking reported
Limited breakfast choices for some guests

Categories

Cleanliness
4.5
Multiple guests reported roaches, dirty rooms, a filthy stairwell and generally worn/poor upkeep — cleanliness is a clear weakness.
Service
7.3
Mixed but leaning positive: several reviews praise attentive and courteous staff and helpful receptionists/shuttle drivers, though others report rude or unhelpful staff and slow service at reception.
Location
9.5
Consistently praised for proximity to Graceland, free shuttle service and convenient parking — location is a major strength.
Room Quality
5.5
Rooms are often described as outdated, with complaints about smells, cold rooms, malfunctioning HVAC, occasional need to switch rooms and keycard issues.
Amenities
7
Shuttle service and free parking are positives; however pool closures, ongoing renovations and limited availability of extras (blankets/pillows) temper the score.
Value for Money
6
Mixed signals: free shuttle/parking add value, but unexpected deposit fees, maintenance problems and worn rooms reduce perceived value.
Food and Beverage
7.5
Breakfast reviews vary from 'awesome' to 'very limited choice'; overall food is acceptable for the property but inconsistent.
Overall Experience
7.1
Overall sentiment is mixed: some guests plan to return and praise staff/location, while others report safety concerns, maintenance and cleanliness issues that led to very poor experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Airport Shuttle Service
Located just 2 miles from Memphis International Airport, our hotel offers a complimentary transport service for all guests. Forget the hassle of finding a ride - we've got you covered.

Comfortable Accommodations
Relax in our well-equipped guest rooms featuring a microwave, refrigerator, and cable TV. Start your day right with our daily hot breakfast and enjoy the convenience of in-room coffee-making facilities.

Great Amenities and Nearby Attractions
Take a dip in our refreshing outdoor pool or explore nearby attractions like Graceland and The Liberty Bowl Memorial Stadium. With free Wi-Fi, express check-out, and on-site parking, your stay with us will be both convenient and enjoyable.

Book your stay at La Quinta Inn and Suites Memphis Airport Graceland now for a memorable experience!

Important information:

Please note: the free airport transport service is available from 04:30 am to 11:00 pm. ADA-defined service animals are welcome free of charge. Please note that 2 pets maximum are allowed per stay. This only includes cats and dogs weighing up to a maximum of 75lbs per pet. Please note that a nonrefundable 25 USD nightly fee per pet will apply. This will not exceed 75 USD per stay. For additional information, please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

6.8
Based on 2769 reviews
Cleanliness: 4.5
Service: 7.3
Location: 9.5
Room Quality: 5.5
Amenities: 7
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 7.1
R
Ronnie • couple • us
10
Enjoyable and I will come back to you.
Pros:

I didn't get up in time to sample

Cons:

It was good

2026-10-28 • via Nuitee
S
Shundalynn • solo_traveller • us
9
2026-10-27 • via Nuitee
J
Joe • solo_traveller • us
1
Last resort
Pros:

Location

Cons:

Sink was clogged up, asked several times to fix it or change rooms to no avail. Couldn't get toilet paper, soap or conditioner after several requests, had to go buy my own.

2026-10-27 • via Nuitee
R
Rita • solo_traveller • us
1
2026-10-27 • via Nuitee
K
Karen • family_with_children • us
10
Pros:

The receptionists and other staff were excellent!!

Although part of the place was undergoing updates, the workers and everyone were very courteous and understanding about when they did their work- when people were out and about.

2026-10-25 • via Nuitee
P
Pamela • family_with_children • au
10
Pros:

The shuttle was fabulous especially as we took it to Graceland

2026-10-24 • via Nuitee
K
kascey • solo_traveller • us
10
2026-10-23 • via Nuitee
P
philip • solo_traveller • gb
1
2026-10-21 • via Nuitee
A
Alexis • family_with_children • us
6
2026-10-20 • via Nuitee
G
Glendetta • extended_group • us
8
Comfortable Stay Overall
Pros:

Awesome Staff caring heart ❤️

Cons:

The restaurant across from the hotel super lit 🔥

2026-10-18 • via Nuitee
P
Poulin • solo_traveller • kr
7
2026-10-16 • via Nuitee
T
Thanh Tung • solo_traveller • vn
9
Khá tốt .
Pros:

Gần sân bay

Cons:

Có thể đưa khách ra sân bay lúc 4am được không?

2026-10-15 • via Nuitee
A
Angelica • family_with_children • us
4
Mala
Pros:

La verdad no quedamos con ganas de regresar

Cons:

Pues la recepcionista estaba descalza nos dijo que estaba cansada y ni siquiera nos dio la bienvenida de buena manera al breakfast le falta mucho fue simple

2026-10-15 • via Nuitee
B
Barnette Bittorf • family_with_children • us
1
Pros:

Not much. However it was close to Graceland and that's why I booked the room.

Cons:

Had to pay a $100.00 deposit for room breakage that we had not even stayed in yet. It was refundable, but I was very surprised by it. I've never had to pay any other fee for a room except what I paid in advance. The room was freezing and had a funny smell. I can't even describe what it was. I tried to turn down the air in the room, but the window unit wouldn't adjust. We stayed, but froze all night. The next morning the shower was also cold. Complained to the front desk she explained that there was a wall thermostat that adjusted the air, no one told us. She also said that the water broke overnight and that they had hot water the day before, but another patron that was leaving the hotel like we were, said she had been there the day before and the water was cold that day also. I can't say that I would recommend this hotel.

2026-10-14 • via Nuitee
K
Kia • family_with_children • us
4
Pros:

The staff was very nice and attentive

Cons:

There were roaches and the room wasn't as clean or updated as I was expecting. The hot water was also out for half the day.

2026-10-14 • via Nuitee
L
Lucero • couple • us
10
2026-10-13 • via Nuitee
J
James • couple • us
1
Very poor. Will not use again
Cons:

Asked for a extra blanket and pillow and was told that the do not offer these

2026-10-12 • via Nuitee
T
Timothy • couple • us
6
Slightly above average hotel
Pros:

Staff were nice enough. Breakfast was awesome!

Cons:

The room we ordered was dirty and we had to switch, which wasn’t a big deal but then the keycard kept losing its access to the room.

2026-10-12 • via Nuitee
R
Ricky • couple • us
8
Nice location clean rooms
Pros:

Location

2026-10-12 • via Nuitee
J
Jesse • couple • us
8
Pros:

Friendly services

Cons:

Older

2026-10-10 • via Nuitee