La Quinta by Wyndham Memphis Airport Graceland

Hotels
•
La Quinta by Wyndham
7 (2960 reviews)
2979 Millbranch Road , Memphis , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Value for money
Cons:
Broken amenities
Cigar smell
Basic breakfast

Categories

Cleanliness
6.83
Mixed sentiments; while many found rooms clean, there were complaints about cigar smells in hallways.
Service
7.8
Service was often praised, especially the friendly and helpful staff throughout the reviews.
Location
7.84
Location was frequently noted as convenient, with several reviewers appreciating its accessibility.
Room Quality
6.79
Rooms were described as clean but somewhat dated; some guests had complaints about bed firmness.
Amenities
6.32
Accessibility of some amenities was questioned, with issues like broken ice machines noted.
Value for Money
7.28
The hotel was perceived as a good value for the price, though some felt it matched the cheaper rate.
Food and Beverage
6.33
Breakfast options were seen as basic with room for improvement.
Overall Experience
6.8
Overall, guests expressed a satisfactory experience despite a few operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:33

Property Description

Convenient Airport Shuttle Service
Located just 2 miles from Memphis International Airport, our hotel offers a complimentary transport service for all guests. Forget the hassle of finding a ride - we've got you covered.

Comfortable Accommodations
Relax in our well-equipped guest rooms featuring a microwave, refrigerator, and cable TV. Start your day right with our daily hot breakfast and enjoy the convenience of in-room coffee-making facilities.

Great Amenities and Nearby Attractions
Take a dip in our refreshing outdoor pool or explore nearby attractions like Graceland and The Liberty Bowl Memorial Stadium. With free Wi-Fi, express check-out, and on-site parking, your stay with us will be both convenient and enjoyable.

Book your stay at La Quinta Inn and Suites Memphis Airport Graceland now for a memorable experience!

Important information:

Please note: the free airport transport service is available from 04:30 am to 11:00 pm. ADA-defined service animals are welcome free of charge. Please note that 2 pets maximum are allowed per stay. This only includes cats and dogs weighing up to a maximum of 75lbs per pet. Please note that a nonrefundable 25 USD nightly fee per pet will apply. This will not exceed 75 USD per stay. For additional information, please contact the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 2960 reviews
Cleanliness: 6.83
Service: 7.8
Location: 7.84
Room Quality: 6.79
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 6.33
Overall Experience: 6.8
D
Daydream45158171198 • Business
4
Difficult to Contact the Hotel
Pros:

According to the hotel website, airport shuttle service is available.

However, when I arrived at the airport and tried to call the hotel to request the shuttle, the phone did not connect. I also replied to the SNS/message I had received from the hotel, but that did not work either. As a result, I had no choice but to take an Uber to the hotel.

When I asked the front desk staff about this, I was told that the phone had not been working since the morning, and that the SNS/message system can only be accessed by hotel staff.

If guests cannot contact the hotel by phone or reply to the message system, then the airport shuttle information is not useful. I believe this should be improved, as it caused unnecessary inconvenience and extra transportation cost.

2026-06-13 • via Tripadvisor
I
iammariayoung • NONE • New Virginia, Iowa
2
Frustrating!
Pros:

The TV didn't work for the first day. Front desk sent the shuttle guy up who told us it was the remote. Changed the battery and it still didn't work. Told us he would have the front desk move us. He left the dresser with the fridge in it, out about 8 inches. I then went to move it and found the cord that wasn't plugged in and fixed it myself. Then pushed the dresser back. Found a note under the TV that Read "TV Here in 501 doesn't work". I didn't get my diamond welcome gift, nor was I recognized as a Diamond member. Rather I got a text that said "Welcome Blue Member". The hallway right by our room was full of drywall and trash. Right at the A/C unit. The pool was disgusting and a greenish brown, as if it hadn't been cleaned in a long time. My room wasn't cleaned, bed not made and towels not changed. The cleaning lady told me I had my DND sign up, to which I didn't. I removed it at 8:30 am when we went to breakfast and then got a 9:30am shuttle to Graceland and returned after 4:30pm, so she then cleaned it while we were in there. I was very disappointed in the hotel and the service overall.

2026-06-12 • via Tripadvisor
J
Julian • extended_group • gb
5
Cons:

Cockroaches

2026-06-12 • via Nuitee
D
David • couple • us
6
Pros:

It was convenient to the airport

Cons:

Room smelled musty. Outdated; shower faucet was almost falling off

2026-06-11 • via Nuitee
M
MONTI • couple • ch
8
Hôtel à recommander mais un peu loin du centre-ville
Pros:

Accueil sympathique, chambre agréable, propre et spacieuse

Cons:

Climatisation bruyante

2026-06-11 • via Nuitee
C
Cervantes • solo_traveller • mx
9
Pros:

Estaba cómodo y práctico

Cons:

Estaba sucio en la sala de estar

2026-06-09 • via Nuitee
K
Keisha • couple • us
5
The stay was okay just need and upgrade for what’s changed
Pros:

It was quite and some what clean just smelled stuffy

Cons:

Needed to be update to to hire more staff to accommodate the property the view was a construction site the floor we were on smelled of smoke and stuffy

2026-06-08 • via Nuitee
L
LCM • couple • nl
10
Schoon, goed bed, vriendelijk personeel en een perfecte locatie voor Graceland
2026-06-08 • via Nuitee
T
Thomas • solo_traveller • us
10
Pros:

The desk clerk was wonderful, smiling, helpful. A rare and special person in today's world. Nice to arrive and feel welcomed.

2026-06-06 • via Nuitee
D
Donnie • solo_traveller • us
9
2026-06-05 • via Nuitee
B
Bud • couple • us
10
Great stay
Pros:

Room was clean and comfortable

2026-06-05 • via Nuitee
B
Barry • solo_traveller • us
7
2026-06-05 • via Nuitee
L
Linda • couple • us
3
Ceiling had patches, lamp shade crinkled, not so good neighborhood
Pros:

Not much

Cons:

Very old and in bad shape

2026-06-02 • via Nuitee
T
Torey • family_with_children • us
9
2026-06-01 • via Nuitee
M
Miyanta • couple • us
10
2026-06-01 • via Nuitee
A
Anais • solo_traveller • us
1
Unsafe for women traveling alone
Pros:

When I request a full refund after all trouble. The clerk at the desk apologized and honored my request.

Cons:

The hotel looked as it hasn’t been cleaned in years. My rooms had to be switched twice because they weren’t cleaned and still had guests in them. I was almost ambushed in the parking lot by two men. I wouldn’t recommend this hotel to no one.

2026-06-01 • via Nuitee
L
Lars • couple • de
8
2026-05-30 • via Nuitee
M
Martha • couple • us
10
2026-05-30 • via Nuitee
H
Harold • solo_traveller • us
1
Pros:

Nothing at all

Cons:

My money being taken for booking the wrong hotel

2026-05-27 • via Nuitee
O
Ovidio • solo_traveller • us
10
Pros:

Near the airport

2026-05-27 • via Nuitee