Holiday Inn Munich City Centre by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (9060 reviews)
Hochstr. 3 , Munich , DE
+49 89 48030

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Central location with excellent transport links (S‑Bahn/subway to airport and city center)
Friendly, English‑fluent staff
Good/rich breakfast (variety of cold and warm dishes)
Comfortable beds and some rooms with great city views
Convenient on-site supermarket and pleasant lobby/bar ambiance
Good value for many guests
Cons:
Occasional noise from neighboring rooms/hallways at night
Issues with minibar/in‑room water replacement (not replenished)
Specific cleanliness/detail issue (dirty/limescale kettle)
Parking expensive with no hotel discount in the garage for guests
At least one guest found price too high for what was provided (no breakfast included at that rate)
Some guests noted slow or inefficent check‑in process

Categories

Cleanliness
7.6
Generally acceptable room cleanliness reported, but specific cleanliness issues noted (dirty limescale-coated kettle), lowering the score slightly.
Service
9.2
Staff repeatedly described as friendly, English-fluent and efficient; one isolated complaint about reception not addressing a minibar/water issue.
Location
9.6
Consistently praised central location with direct S‑Bahn/subway access to airport, Marienplatz and local attractions; excellent transport links.
Room Quality
8
Rooms described as functional, spacious in some cases, with comfortable beds and very good city views for upper‑scale rooms; some small maintenance/details issues reported.
Amenities
7.4
Good on-site amenities like a supermarket in the basement and bar/lobby ambiance, but minibar/service of in‑room refreshments and parking arrangements received complaints.
Value for Money
6.6
Mixed signals: several guests praise excellent value, while at least one guest felt price was excessive for the provided room and services (e.g., no breakfast included for high fee).
Food and Beverage
8.6
Breakfast is frequently described as rich and varied and well-liked, though a few guests noted limited selection or average quality.
Overall Experience
8.6
Overall strong positive experience driven by location, service and breakfast; a few operational/details issues (check-in speed, minibar/room details, parking costs) tempered perfection.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Rooms with City Views
Located just 500 metres from the Deutsches Museum, Holiday Inn Munich City Centre offers modern rooms with air conditioning, soundproofing, and flat-screen TVs. Upgrade to an executive room for stunning city views.

Dining and Entertainment
Indulge in a rich breakfast buffet at Grat³ restaurant and savor Bavarian specialties. Enjoy snacks, cocktails, and coffee at Isar³ Bar. The hotel's convenient location within a shopping complex offers various dining options.

Convenient Amenities
With a 24-hour reception, free WiFi, and public parking available, your stay at Holiday Inn Munich will be hassle-free. Benefit from the hotel's eco-friendly practices with room cleaning every third and fifth night.

Book your stay at Holiday Inn Munich City Centre for a luxurious and sustainable experience.

Important information:

Covered parking spaces are available at the Holiday Inn (see Policies).

Please note that check-in for the underage is not possible.

Please also note that the pool is permanently closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MUC

Location

Property Accessibility

Total Disability Score: 78.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 145
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 10
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
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Guest Reviews

8.2
Based on 9060 reviews
Cleanliness: 7.6
Service: 9.2
Location: 9.6
Room Quality: 8
Amenities: 7.4
Value for Money: 6.6
Food and Beverage: 8.6
Overall Experience: 8.6
J
Jochen • couple • de
8
2026-11-07 • via Nuitee
S
Stanislav • solo_traveller • il
8
2026-11-07 • via Nuitee
S
Stanislav • couple • il
8
Cons:

Небыло холодильника

2026-11-07 • via Nuitee
A
Atamleh • couple • il
9
Pros:

جميل وموقعة جيد جدا والغرف واسعة وجميلة ونظيفة كل شي جميل في الغرفة والنظافة رائعة

Cons:

عندما وصلنا الى الفندق سالنا عن موقف لسيارة لانة كان مكتوب موجود موقف تابع للفندق حاولنا الاستفسار من الموظفة فلم تساعدنا رجعنا بعد تغير الموظفين وسالنا الشب فقال لنا الدفع والاستفسار والمسؤول عن الموقف ليس الفندق بل محطة الوقود التي تقع بجانب الفندق مباشرة ذهبنا الى هناك ودفعنا 50 € على ليلتين على اليوم هو 25 € واعتقد ان المبلغ مبالغ فية جدا

2026-11-07 • via Nuitee
U
UdoBe • couple • de
9
Pros:

Sehr gute Lage, super Frühstück

Cons:

Alles ok

2026-11-07 • via Nuitee
R
ROBERTO • solo_traveller • it
9
Pros:

La posizione

Cons:

Il personale alla reception

2026-11-06 • via Nuitee
K
Klaus • solo_traveller • de
9
2026-11-05 • via Nuitee
S
Sabah Mine • couple • tr
8
2026-11-05 • via Nuitee
E
Enrico • couple • it
8
2026-11-05 • via Nuitee
F
Franziska • couple • de
9
Freundlichkeit aber das Wasser fehlte auf dem Zimmer
Pros:

Freundlichkeit

Cons:

Kein Wasser auf dem Zimmer

2026-11-05 • via Nuitee
J
John Le • couple • vn
9
2026-11-05 • via Nuitee
C
Cheriyan • couple • in
10
2026-11-04 • via Nuitee
E
Edeltraud • couple • at
9
2026-11-04 • via Nuitee
G
Grégoire • couple • fr
10
2026-11-04 • via Nuitee
D
Daniel • solo_traveller • rs
10
Central location, city center in short walking distance. Parking garage and supermarket nearby.
Pros:

I liked the room arrangement and that it had a small fridge/minibar, and also the room was a bit bigger than some other hotel rooms. I used the public parking under the hotel, it was convenient to go up directly to the hotel from the parking garage. Also nice that there is a supermarket in the same building, you don't even have to go outside to go shopping.

2026-11-04 • via Nuitee
Батырхан • couple • kz
5
Good location, but misleading bed option, poor housekeeping and an outdated feel
Pros:

The hotel is close to Rosenheimer Platz station, so getting there from the main station by metro was easy. The area is quiet, like the rest of the city in general. "Hit" and "Aldi" are less than 100 meters away (right below the hotel), so groceries are cheap and convenient. There is also a "dm" nearby, which is a nice bonus if you shoot on film, since they carry it.
The area is about 15 to 25 minutes from the Altstadt, so you don’t feel the tourist crowds.

Cons:

tl;dr: misleading bed option, poor housekeeping and an outdated feel

The biggest problem was the bed option on Booking. I selected “one extra large bed” instead of “two separate beds” and still got a room with two separate beds. At check-in I asked for an explanation. I asked two different staff members separately, and both gave the same answer: Booking only passes the reservation to the hotel, and the hotel has the final say on room assignment. I then asked if the beds could at least be joined, and was told no, because they are “connected to something”. In the end I pushed the beds together myself. On our last day, the hotel finally joined them with a single mattress topper. This is a very poor customer experience, especially considering how much we paid for the stay.

Housekeeping was also questionable. On the day we checked in, I found someone else’s used band-aid under the curtain and a cracker under the bed. I did not tell my wife, who was already upset by the service, but this was too much.

On the second to last day, we returned to a room with a strong, musty, rotten smell that was almost unbearable. We slept with the window open in late October just to be able to breathe.

The hotel is currently renovating its facade (at the moment of 25-29 Oct), so the view from the windows is construction scaffolding. It is not pleasant to look at. We kept the curtains closed at night because it felt uncomfortable to sleep knowing someone could look into the room from the scaffolding. Nothing like that actually happened during our stay, but it is worth knowing before you book.

The whole hotel feels old, not in a "chic" old way, not in "old money" way, but the "old-old" way. There are lots of rooms along a single corridor, and it felt more like checking into a dorm than a hotel.

For the price, I expected far better service and cleanliness. I cannot recommend this hotel.

2026-11-04 • via Nuitee
C
Claus • solo_traveller • de
9
2026-11-03 • via Nuitee
C
Cem • family_with_children • tr
7
Kısa süreli konaklama için düşünülebilecek F/P oteli.
Pros:

Konum çok iyi. Rosenheimer Platz metro istasyon çıkışına geçiş var. Personel çok yardımsever.

Cons:

Kahvaltı ücreti yüksek (almadım). Banyoda yoğun bir koku vardı. Çarşaflar lekeli değildi ama birkaç yastık temiz kokmuyordu.

2026-11-03 • via Nuitee
I
IHMAS • couple • ar
9
Enorme hotel bien manejado
Pros:

La habitacion comoda

Cons:

Un poco distante del centro historico

2026-11-03 • via Nuitee
C
Cenker • couple • tr
10
Awesome
Pros:

Located very close to the metro and shopping areas. It’s a 15-minute walk to the city center; the staff are great, the hotel is very clean, and we are leaving feeling very satisfied.

2026-11-02 • via Nuitee