Grand Tonic Hotel & SPA NUXE

Hotels
•
Independent
8.2 (1386 reviews)
58 Avenue Edouard VII, Biarritz, Pyrenees-Atlantiques, 64200 , Biarritz , FR
33-55-9245858

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Electric car charging station
Hardwood flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Helpful staff
Good pool
Cons:
High parking fees
Limited breakfast options

Categories

Cleanliness
7.84
Some reviews indicated issues, but mostly clean.
Service
9.31
Staff were reported as very helpful and accommodating.
Location
9.35
Multiple mentions of good central location.
Room Quality
7.8
Rooms are okay but some noted a bit dated.
Amenities
8.33
Good amenities like a pool and spa, but some maintenance issues.
Value for Money
7.29
Concerns raised about high prices for parking and breakfast.
Food and Beverage
7.34
Breakfast had limited options and freshness concerns.
Overall Experience
8.31
General satisfaction with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 19:10

Property Description

Discover a luxurious retreat at the Grand Tonic Hotel & SPA NUXE, where elegance meets comfort in the heart of Biarritz.

Indulgent Spa Experience
Pamper yourself at our exceptional spa offering a variety of treatments including soothing massages, rejuvenating body treatments, and refreshing facials designed to relax and revitalize.

Recreation & Relaxation
Enjoy our inviting indoor pool and steam room, perfect for unwinding after a day of exploring. With complimentary Wi-Fi and convenient concierge services, we ensure your stay is both enjoyable and hassle-free.

Culinary Delights
Savor delicious meals at LMB Biarritz, where you can dine alfresco or enjoy a drink in our stylish bar/lounge. Start your day with our sumptuous buffet breakfast available on weekends, ensuring you’re fueled up for your adventures.

Book your stay now and immerse yourself in the charm of Biarritz at the Grand Tonic Hotel & SPA NUXE!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BIQ

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.2
Based on 1386 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 7.34
Overall Experience: 8.31
T
tristan • extended_group • fr
9
2026-06-20 • via Nuitee
L
Laura • couple • fr
10
Superb stay. I will return.
Pros:

Great location, fabulous room and the staff were fabulous.

Cons:

Breakfast expensive so I didn’t take it. Went down to the sea instead.

2026-06-19 • via Nuitee
C
Carole • couple • gb
8
Great location for exploring Biarritz
Pros:

Great location for exploring Biarritz
Staff really helpful
Dog friendly

Cons:

All good

2026-06-18 • via Nuitee
O
OSCAR • solo_traveller • es
9
2026-06-17 • via Nuitee
A
Alexandre • solo_traveller • fr
9
Très bon séjour
Pros:

Personnel très accueillant et sympathique. Hôtel très bien situé ! Le mobilier de la chambre pourrait être modernisé et la salle de bain refaite, mais cela reste vraiment très bien !

Cons:

Rien en particulier !

2026-06-17 • via Nuitee
J
Jean-Michel • couple • lu
8
2026-06-16 • via Nuitee
A
Andrea • extended_group • fr
10
Big room, comfy beds and pillows, wonderful location with everything just a short walk away.
Pros:

The room was amazing - we had two separate double beds, very comfy, the pillows were very nice and we had a good sleep there both nights.
Great location, with the beach just across - everywhere was a short walk. Overall, very convenient.

Cons:

Can't really fault anything although when it's full or high season, having two elevators might be helpful, but guests can work around it :)

2026-06-16 • via Nuitee
D
David • couple • fr
6
Pros:

. Il est très bien situé, ce qui nous a permis de profiter pleinement de la ville et de faire toutes nos visites à pied.

Cons:

L’hôtel est très bien situé, ce qui est un vrai point positif. En revanche, il ne correspond pas aux standards attendus d’un quatre étoiles. À notre arrivée, nous n’avions pas d’eau dans la chambre et nous avons dû rester deux jours dans ces conditions. De plus, les serviettes de bain n’ont pas été changées pendant notre séjour. Il est également regrettable qu’il n’y ait même pas de machine à café Nespresso en chambre, un équipement pourtant souvent attendu dans un établissement de cette catégorie. L’emplacement est appréciable, mais les prestations ne sont pas à la hauteur d’un hôtel quatre étoiles.

2026-06-16 • via Nuitee
R
Raffaello • couple • mc
8
Per breve soggiorno
Pros:

Posizione e Ristorante eccellente !!

Cons:

Un po’ vecchia e camere poco insonorizzate

2026-06-16 • via Nuitee
I
Inès • couple • fr
8
2026-06-12 • via Nuitee
K
Katie • extended_group • gb
9
Hospitality at its best!
Pros:

The room was really spacious, with two very comfortable king beds. The location was absolutely amazing with just a minute walk to the beach. The breakfast was really delicious with a very good choice of hot and cold food as well as pastries and cakes.

Cons:

There was nothing that we didn't like. As we only stayed for one night in Biarritz and had a full trip planned out, we didn't get a chance to use the spa, and that was the only thing we didn't like, but we will surely do so when we come back!

2026-06-11 • via Nuitee
R
Renan • solo_traveller • fr
10
Pros:

Ambiance de la chambre et proximité de la plage

2026-06-10 • via Nuitee
M
Marion • solo_traveller • fr
10
Hôtel parfait
Pros:

Emplacement idéal
Chambre spacieuse
Literie confortable
Personnel très aimable

2026-06-10 • via Nuitee
M
M A • solo_traveller • ch
8
2026-06-10 • via Nuitee
D
Destang • couple • fr
8
2026-06-10 • via Nuitee
S
Susan • couple • gb
6
Pros:

Good location

Cons:

Shower head kept falling down, impossible to have a good shower

2026-06-09 • via Nuitee
M
Magnus • couple • se
10
2026-06-08 • via Nuitee
S
Suzanne • extended_group • fr
7
Week-end au Grand Tonic et spa Biarritz
Pros:

Localisation de l'hôtel à 2 pas de la grande plage
Possibilité d'un parking (payant)
Le petit déjeuner varié et très bon
Le confort de la literie
Une chambre spacieuse

Cons:

Manque d'insonorisation du bâtiment
Peinture/décoration vieillissante
Personnel de la réception aimable mais accueil pas digne d'un 4 étoiles, pas assez pro actif (pas de proposition spontanée du spa, des soins Last minute, du petit déjeuner mais réponse à nos demandes sans problème)

2026-06-08 • via Nuitee
F
FRANCISCO • couple • es
6
Comodidad
Pros:

Ubicación

Cons:

Habitación pequeña

2026-06-08 • via Nuitee
A
audrey • couple • fr
9
Pros:

Très bien emplacement et l’accès au bains remous sauna

2026-06-07 • via Nuitee