Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Comfortable rooms
Great location
Cons:
Limited breakfast options
Shower door issues
Need for closet hangers

Categories

Cleanliness
9.53
Most reviews mentioned clean facilities and rooms, indicating a strong emphasis on cleanliness.
Service
9.8
Frequent mentions of friendly and accommodating staff, enhancing the perception of service quality.
Location
10
Consistent praise for the hotel's central location and accessibility to local attractions.
Room Quality
9.54
Described as comfortable and nicely appointed with good amenities.
Amenities
9.29
Amenities such as breakfast options and a small plunge pool received positive mentions.
Value for Money
9.52
Generally positive sentiment on value considering quality and pricing.
Food and Beverage
9.18
Breakfast quality received mixed reviews, though many enjoyed it.
Overall Experience
9.93
Overall positive sentiments with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:23

Property Description

Luxurious 4-Star Accommodation
Hotel Casa Once in Querétaro offers a luxurious 4-star stay just 6.2 km from Queretaro Congress Centre. The hotel boasts an outdoor pool, garden, and terrace for guests to enjoy.

Modern Amenities and Comfort
Each unit at Hotel Casa Once is equipped with air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Some units offer stunning city views and a cozy patio, ensuring a comfortable and relaxing stay.

Convenient Location and Nearby Attractions
Situated near popular landmarks like Josefa Ortiz de Dominguez Auditorium and Corregidora Stadium, Hotel Casa Once provides easy access to key attractions. With free WiFi throughout the property, guests can stay connected during their visit.

Book your stay at Hotel Casa Once for a memorable and enjoyable experience in Querétaro!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: AIQ

Location

Guest Reviews

9.6
Based on 217 reviews
Cleanliness: 9.53
Service: 9.8
Location: 10
Room Quality: 9.54
Amenities: 9.29
Value for Money: 9.52
Food and Beverage: 9.18
Overall Experience: 9.93
S
Scar • solo_traveller • us
10
The perfect stay
Pros:

My husband and I got so lucky choosing Casa Once #2 for our stay! We traveled for my cousin’s wedding, and as we searched for a hotel, this one caught our eye right away. The breakfast and service were perfect! Eduardo and Anthony were so kind, and my husband and I absolutely LOVED the service and attention we received. The restaurants nearby were delicious, and everything was within walking distance. We hope to travel back soon and will 100% rebook here!

2026-10-17 • via Nuitee
S
Sue • couple • au
10
Pros:

Casa Once offered a beautiful and tranquil setting in the heart of the historic centre. The room was a well resolved contemporary design that was both stylish and functional, with a lot of attention given to comfort and detail. The staff were very accomodating and helpful and the breakfast was delicious.

2026-10-10 • via Nuitee
M
Mike • couple • us
10
Amazing staff and historic close to all
Pros:

If you go to Queretaro and like boutique/historic this is your spot. This is the second time we have stayed here. Great location in historic district, amazing owner and staff. Great bfast in courtyard. We’ll be back.

2026-09-14 • via Nuitee
R
Rafael • couple • mx
10
Lo mejor en el centro de Queretaro
Pros:

Es un lujo hospedarse en este hotel, ya que cumple con todas mis expectativas y las excede en el servicio personalizado que me han dado. Lo recomiendo como lo mejor que pueden tener en el centro de esta preciosa ciudad.

Cons:

Nada

2026-09-12 • via Nuitee
R
Raul • solo_traveller • es
10
Impresionante
2026-08-14 • via Nuitee
M
Michelene • couple • us
10
Beautiful casa! The staff is so nice and our stay was wonderful. Located in Centro and walkable to all the historical s
Pros:

Great location, wonderful staff, beautiful property, comfy beds and filtered water.

Cons:

Nothing!

2026-08-02 • via Nuitee
M
Miguel • couple • pt
6
Cons:

Property in 2 buildings. Booking address is not accurate. Lacking restaurant

2026-07-23 • via Nuitee
L
LEONARDO MIGUEL • family_with_children • mx
10
Pros:

El hotel esta maravilloso, la ubicación es inmejorable, es una finca hermosa, esta super limpio, el trato del personal, el desayuno fabuloso, la habitación y la limpieza, es un alojamiento que desde un punto de vista muy personal tiene que tener una calificaicón de 10,

Cons:

todo en el hotel es perfecto,

2026-07-08 • via Nuitee
J
James • couple • us
10
2026-07-03 • via Nuitee
L
Liliana • couple • co
10
Te atienden como se estuvieses en casa con excelentes estándares
Pros:

El lugar está muy bien situado, en el centro, cercano a todo pero muy tranquilo.
La decoración está muy bien así como los amenities, es privado y se siente uno en casa.

La atención y el desayuno, excelentes !!

Cons:

Todo me gustó

2026-05-30 • via Nuitee
C
Charles • couple • us
10
Pros:

it’s proximity to the historic center

2026-05-26 • via Nuitee
A
Armando • couple • mx
10
Fantastic
Pros:

Everything

Cons:

Nothing

2026-05-10 • via Nuitee
M
Maria Elisa • couple • fr
10
2026-04-29 • via Nuitee
C
Charles • couple • us
10
2026-04-22 • via Nuitee
C
Cynthia • couple • us
9
Pros:

Great location

Cons:

No windows in the room

2026-03-08 • via Nuitee
M
melinda • couple • us
10
Nice stay
Pros:

Great location

Cons:

Very clean

2026-03-05 • via Nuitee
N
Nancy • extended_group • ca
10
It was wonderful stay . Eduardo the manager was so lepful and gracious. His staff were super nice and friendly!
Pros:

It was in a lovely location, very near all the beautiful plazas. Very quiet location!

Cons:

Nothing

2026-02-28 • via Nuitee
P
Paul • family_with_children • mx
9
Pros:

Chambre très spacieuse et literie confortable

Cons:

Le petit déjeuner ne se prend qu’en extérieur et il faisait près de 5 degré pendant notre séjour

2026-02-27 • via Nuitee
J
Juan • couple • cr
9
Feliz estancia
Pros:

La ubicación perfecta, se llega a pie a todo lo que hay que ver en el centro de Querétaro. El desayuno es bastante básico, pero bueno. Las habitaciones muy lindas. El personal muy atento.

2026-02-10 • via Nuitee
P
Paul • couple • ie
7
2026-01-19 • via Nuitee