Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great staff
Good location
Delicious breakfast
Cons:
Outdated furniture
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.16
Room was dusty, carpets were dirty and heavily stained, visible mold in bathroom.
Service
9.13
Staff went above and beyond, were helpful and accommodating.
Location
8.17
Great location near Albert Park, but isolated from restaurants.
Room Quality
7.62
Room was spacious and comfortable, but furniture was outdated and poorly maintained.
Amenities
7.15
Some amenities were lacking, such as a broken toilet seat and a need for more in-room features.
Value for Money
7.61
Competitively priced for the location, but quality did not meet expectations.
Food and Beverage
8.66
Buffet breakfast was divine with a lot of variety.
Overall Experience
7.93
A mixed experience; great service and food offset by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:29

Property Description

Luxurious Lakeside Retreat

Spectacular Views: Enjoy stunning views of Albert Park Lake and Port Phillip Bay from the comfort of your room.

Dining Delights: Indulge in gourmet buffet breakfast at Windows Restaurant or savor specialty coffee at Espresso Bar. The Atrium Bar + Lounge offers a variety of beverages to unwind.

Relax and Rejuvenate: Take a dip in the indoor swimming pool, unwind in the sauna or hot tub, and stay fit at the fitness centre.

Experience the perfect blend of luxury and convenience at Pullman Hotel Albert Park. Book your stay now for a memorable lakeside getaway.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.8
Based on 1575 reviews
Cleanliness: 6.16
Service: 9.13
Location: 8.17
Room Quality: 7.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 7.93
S
Sathika family_with_children au
4
2026-06-20 via Nuitee
R
Rejoice solo_traveller au
9
2026-06-20 via Nuitee
M
Mehgarvedi solo_traveller au
7
It was short and good
Pros:

Not crowded

Cons:

.

2026-06-19 via Nuitee
G
Ginty solo_traveller au
8
2026-06-19 via Nuitee
D
Danny family_with_children au
5
2026-06-19 via Nuitee
D
Daniel solo_traveller au
10
2026-06-18 via Nuitee
C
Charles solo_traveller au
7
2026-06-15 via Nuitee
A
Anushki solo_traveller au
7
Cons:

Room was abit outdated.

2026-06-15 via Nuitee
R
Rav solo_traveller au
8
Good!
Pros:

The room was spacious and comfortable, and reasonably clean and with good views. I did not have the breakfast option.

Cons:

1. My one negative is the location and quality of bathroom facilities; with toilet seat behind the doors (cramped) and the shower unit also cramped, making it difficult to enjoy a shower.
2. Feedback - It would be appreciated that a hotel of this calibre provides at least drinking water as a basic complement for the premium rooms. (which was lacking)

2026-06-15 via Nuitee
R
Rachel solo_traveller au
9
2026-06-14 via Nuitee
V
Vimlesh couple au
10
Definitely coming back best place and very close to everything
Pros:

Absolutely gorgeous place they upgraded our room free of charge

Cons:

I can't think of anything I didn't like

2026-06-14 via Nuitee
B
Bernadette family_with_children au
9
Family loves staying in this hotel!
Pros:

The breakfast buffet was great. Our family loves the green juice everytime we come here. The fact that there is parking in the hotel is something you wouldnt get in the city. We also love the lobby, the pool and the gym.

Cons:

The shower needs a full glass enclosure. The floor outside the shower is always flooding wet. The water temperature was not stable. Would be nice to have a family room with a view of Albert Park.

2026-06-13 via Nuitee
M
Mathisen solo_traveller au
7
Pros:

Location

Cons:

Pool needs to be updated, very worn, paint peeling

2026-06-13 via Nuitee
A
Aaron solo_traveller au
10
2026-06-13 via Nuitee
P
Phil solo_traveller au
10
Great place
Pros:

Everything

Cons:

The dinner. Chips were cold. Seemed reheated

2026-06-13 via Nuitee
Y
Yanli family_with_children au
8
2026-06-13 via Nuitee
J
Julie solo_traveller us
9
Had a challenge with heating. But it got fixed the next day
Pros:

Location view. Clean
Particular staff member I think Michael lovely accent so so helpful catering for our needs he was on co concierge

2026-06-12 via Nuitee
S
Sophie couple au
10
2026-06-11 via Nuitee
C
C solo_traveller au
10
2026-06-11 via Nuitee
B
Bailey solo_traveller au
9
2026-06-11 via Nuitee