Palette The Ex Capital Hotel Bangkok

Hotels
9 (138 reviews)
218,Soi Krungthon 6,Yak 13, Banglampoo lang,Klong san , Bangkok , th
+66 83 215 6269

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Comfy bed
Friendly staff
Clean facilities
Cons:
Noise from neighbors
Location far from attractions

Categories

Cleanliness
8.46
Overall cleanliness was noted positively, though some reported noise issues from neighbors affecting perception.
Service
8.93
Staff were often described as friendly and accommodating, although there were instances of poor communication.
Location
8.47
While the location was praised, it was noted to be somewhat distant from major tourist attractions.
Room Quality
9.42
Rooms were reported as spacious, clean, and well-decorated, with sound issues being a minor complaint.
Amenities
8.95
Amenities were regarded as decent, though some guests mentioned limited options.
Value for Money
9.41
Guests felt they received good value for the price paid, especially during promotional rates.
Food and Beverage
9.46
Dining options were well-received, with quality food and friendly service highlighted.
Overall Experience
8.93
Overall experiences varied, but many guests reported enjoying their stay despite some logistical issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:48

Property Description

Central Location in Bangkok
The Ex Capital Hotel offers a convenient stay in the heart of Bangkok, just a short distance from popular attractions such as Wat Arun, Wat Pho, and the Temple of the Emerald Buddha.

Comfortable and Well-Equipped Rooms
Experience comfort and convenience in our air-conditioned rooms featuring a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Some rooms even boast a balcony for a relaxing outdoor space.

Modern Amenities and Services
Enjoy complimentary WiFi, room service, and a 24-hour front desk during your stay. Relax in the shared lounge, unwind on the terrace, or grab a bite at the on-site restaurant and bar.

Book your stay at The Ex Capital Hotel for a memorable experience in Bangkok.

Important information:

A Seasonal Energy Surcharge of THB 125 per room per night is applicable and is to be paid at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 138 reviews
Cleanliness: 8.46
Service: 8.93
Location: 8.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 9.46
Overall Experience: 8.93
A
Ajmal • family_with_children • ae
10
2026-08-28 • via Nuitee
A
Ajmal • family_with_children • ae
10
2026-08-27 • via Nuitee
Y
Yuditabye • solo_traveller • au
5
2026-08-15 • via Nuitee
A
Ali • family_with_children • sa
1
كانت الإقامة غير مريحة بسبب عدم المصداقية
Pros:

لم يعجبني شيء

Cons:

عدم المصداقية

2026-08-07 • via Nuitee
H
Heath Tucker • solo_traveller • gb
8
2026-06-23 • via Nuitee
A
Abdulla • solo_traveller • mv
1
Very poor.
Pros:

Didn’t have my room ready!
Never got to stay.
Had a poor experience trying to make things work with the front desk staff - she probably didn’t know what to do herself.

She kept talking in Thai.

2026-05-06 • via Nuitee
F
Florence • solo_traveller • us
10
2026-04-24 • via Nuitee
Y
Yasmina • solo_traveller • cz
6
2026-04-15 • via Nuitee
E
EGUCHI • extended_group • jp
7
2026-03-24 • via Nuitee
M
Maeva • couple • fr
10
Bon endroit et bien placé
Pros:

L’accueil est très chaleureux et agréable

Cons:

Rien l’expérience était top

2026-03-23 • via Nuitee
M
Miki • couple • my
10
2026-03-21 • via Nuitee
C
Cheri Miranda • couple • ph
9
Pros:

Spacious room

Cons:

Noise can be heard

2026-03-12 • via Nuitee
K
Kathleen • family_with_children • de
6
Pros:

Das Bild vom Hotel wurde definitiv bearbeitet. So sieht es in der Realität nicht aus. Zu Fuß ist es eine Herausforderung, da die Gassen sehr eng sind. Die Betten waren bequem.

Cons:

Am Abreisetag gab es einen Feueralarm und Stromausfall. Leider haben wir in der Hektik eine Sportuhr auf dem Zimmer liegen lassen. Wir haben im Hotel angerufen und mehrfach Mails geschrieben, ohne Reaktion. Sehr schade.

2026-03-09 • via Nuitee
H
Hugo • couple • fr
5
Pros:

Comfy and good rooms

Cons:

We faced an electrical problem that allow us to check in around 5pm. The staff wasn’t really helping and not really professional. Location isn’t really good either.

2026-03-09 • via Nuitee
J
Jordan • couple • nl
8
It was very memorable
Pros:

The location is great, the staff is really nice. Check in is almost 24 hours a day. So you can book last minute at night and show up near midnight and still check in. The hotelrooms are very clean and nice. 7 eleven a short 3 minute walk. And an even bigger one a bit further as well.

Cons:

They knew of a scheduled power outtage in the whole neighbourhood but did not mention it to the guests of the hotel. Instead we rushed outside due to a fire alarm going off. Their breakfast is not good value. They have a breakfast menu. But they have a seperate breakfast menu with two options that are not good at all.

2026-03-08 • via Nuitee
L
Lee • couple • gb
10
2026-03-05 • via Nuitee
A
Apple Mae • couple • ph
9
2026-03-03 • via Nuitee
E
ELIZABETH • couple • au
6
This hotel suited our purpose for a one night stay only.
Pros:

The location was great with small street vendors plentiful. 7/11 s around every corner and the locals were friendly enough.
There was a lift, thank goodness. The bathroom was big enough.

Cons:

No one helped us with our suitcases upon arrival and English was limited.
The decor of the room was non existent.
The bed was hard and very noisy.
The air con extremely noisy

2026-03-01 • via Nuitee
S
Smiti • couple • ie
9
2026-02-28 • via Nuitee
P
Punayaseelan • couple • my
6
Cons:

Location and food (only one choice of Menu and same menu everyday)
Not as in the picture.

2026-02-28 • via Nuitee