Cataleya Hotel

Hotels
8.3 (1598 reviews)
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial , Santo Domingo , DO
+1 809-221-6995

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Laundry
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.8
Some comments indicate that cleanliness could improve, especially regarding bedding.
Service
9.3
Guests praised the staff for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the hotel’s excellent central location.
Room Quality
7.8
Rooms were reported as small and lacking some amenities.
Amenities
7.3
Several guests noted the lack of certain bathroom amenities.
Value for Money
8.3
Situations of good pricing were mentioned, but some expectations were not met.
Food and Beverage
8.3
Breakfast was good, but the need to walk to a different location for it was noted.
Overall Experience
8.3
General satisfaction was noted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:38

Property Description

Convenient Location
Cataleya Hotel, strategically situated in Santo Domingo, offers a seamless blend of comfort and accessibility. Just a few kilometers away from renowned attractions like Punta Torrecillas Beach and Malecon, our hotel provides the perfect base for your adventures in the city.

Modern Amenities
Indulge in a relaxing stay with our well-equipped rooms featuring flat-screen TVs, air conditioning, and cozy seating areas. The on-site restaurant tantalizes your taste buds with a diverse menu ranging from American to local dishes, ensuring a delightful dining experience during your stay.

Exceptional Service
Our dedicated staff, fluent in both English and Spanish, is available 24/7 at the front desk to cater to your needs and ensure a memorable stay. Book your stay at Cataleya Hotel now and immerse yourself in the charm of Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Location

Guest Reviews

8.3
Based on 1598 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
V
Valin • couple • fr
6
Pros:

La position au centre et la propreté très professionnelle

Cons:

Ne pas dormir pendant 2 nuits à cause du bruit de la pompe à eau qui se déclenche casi en permanence y compris de jour on était chambre 108 atroce ,justement on avait eu un viyage éprouvant et on avait pris 2 nuits pour se reposer....rater .Et de plus la clientèle ne respecte pas le silence....

2026-10-31 • via Nuitee
Špela • couple • si
10
Pros:

Breakfast next to cathedral.

2026-10-31 • via Nuitee
D
Donald • solo_traveller • us
8
Great location at good price
Pros:

Location and good hot water supply

Cons:

No windows

2026-10-30 • via Nuitee
D
DANIEL • extended_group • ar
10
Pros:

Muy buena atención del personal

Cons:

Que era tercer piso

2026-10-30 • via Nuitee
L
Luis N Velez Pesante • solo_traveller • pr
7
Pros:

Todo esta cerca y muy céntrico.

Cons:

El cuarto muy pequeño

2026-10-29 • via Nuitee
M
Mabel • couple • pr
9
Very nice place
Pros:

Location

Cons:

Cigarrete odors out of the room

2026-10-29 • via Nuitee
L
Luiggi19 • solo_traveller • pr
10
Pros:

el lugar , limpieza esta muy sentido a todo

Cons:

sería mejor q la ducha tuviera puerta completa para q no se moje el piso afuera

2026-10-28 • via Nuitee
A
ana milena • family_with_children • co
7
2026-10-28 • via Nuitee
C
Claudia • solo_traveller • co
9
Pros:

Cercanía a puntos de interés

Cons:

No había ascensor

2026-10-27 • via Nuitee
R
Ricardo • couple • pr
9
2026-10-27 • via Nuitee
G
Gloria • couple • hn
10
Todo limpio !!!
Pros:

Lugar estratégico

Cons:

No hay asensor

2026-10-27 • via Nuitee
N
Nicolas • family_with_children • pe
10
Relajada
Pros:

Todo, ubicación y servicio desayuno

Cons:

Nada, todo estuvo excelente

2026-10-27 • via Nuitee
L
Laura Daniela • couple • co
9
2026-10-27 • via Nuitee
S
Steven • family_with_children • cr
10
2026-10-26 • via Nuitee
C
Cristina • couple • es
10
Excelente.
Pros:

El hotel es muy bonito y limpio y el personal es muy atento y siempre están dispuestos a ayudar .

2026-10-25 • via Nuitee
S
Shadira • couple • cw
5
I stayed before and it was good however this time it was not good. The staff was not friendly
Pros:

The location was good

Cons:

The room was not woth for the price

2026-10-25 • via Nuitee
G
Gerardo • solo_traveller • br
7
Buena.
Pros:

Su ubicación y la limpieza

Cons:

No funcionaba bien la presión de agua caliente y no salia caliente ( tibia) . Cuarto pequeño por el precio y no concuerda con lo ofrecido por foto . El desayuno.

2026-10-24 • via Nuitee
G
Gloria • couple • us
6
Regular
Pros:

La ubicación

Cons:

No tenia agua caliente, por más que trataba el agua no calentaba

2026-10-23 • via Nuitee
J
Jindra Lizeth • couple • co
10
Excelente lugar
Pros:

La habitación es amplia y cómoda, tiene todo lo necesario para una estancia tranquila, el lugar es muy silencioso lo que permite un buen descanso. La ubicación del hotel es muy buena, cerca de restaurantes, bares, supermercados y todos los lugares de interés para conocer en el centro histórico, es una zona segura y tranquila. Se debe tener en cuenta que el hotel tiene tres pisos, por ende hay que subir y bajar escaleras.

Cons:

Todo me gustó

2026-10-23 • via Nuitee
A
Amarilis • solo_traveller • pr
4
Asuntos inesperados
Pros:

Desayuno bien.
Localización buena.

Cons:

No habia agua caliente.
Tuve q pedir una frisa para poder dormir sin frio.
Servicios sanitarios s daño el sábado, lo anuncié, vino un personal d mantenimiento pero al revisar, ya bajaba el inodoro bien.

2026-10-22 • via Nuitee