Cataleya Hotel

Hotels
8.3 (1439 reviews)
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial , Santo Domingo , do

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Safety deposit box
Tour desk
Currency exchange
Shuttle service (additional charge)
Concierge service
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.8
Some comments indicate that cleanliness could improve, especially regarding bedding.
Service
9.3
Guests praised the staff for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the hotel’s excellent central location.
Room Quality
7.8
Rooms were reported as small and lacking some amenities.
Amenities
7.3
Several guests noted the lack of certain bathroom amenities.
Value for Money
8.3
Situations of good pricing were mentioned, but some expectations were not met.
Food and Beverage
8.3
Breakfast was good, but the need to walk to a different location for it was noted.
Overall Experience
8.3
General satisfaction was noted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:38

Property Description

Convenient Location
Cataleya Hotel, strategically situated in Santo Domingo, offers a seamless blend of comfort and accessibility. Just a few kilometers away from renowned attractions like Punta Torrecillas Beach and Malecon, our hotel provides the perfect base for your adventures in the city.

Modern Amenities
Indulge in a relaxing stay with our well-equipped rooms featuring flat-screen TVs, air conditioning, and cozy seating areas. The on-site restaurant tantalizes your taste buds with a diverse menu ranging from American to local dishes, ensuring a delightful dining experience during your stay.

Exceptional Service
Our dedicated staff, fluent in both English and Spanish, is available 24/7 at the front desk to cater to your needs and ensure a memorable stay. Book your stay at Cataleya Hotel now and immerse yourself in the charm of Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for US$10 per person per night when using an existing bed.
    Children from 9 years old to 16 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1439 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
J
Jos • solo_traveller • co
10
Pros:

Me gustó todo buen precio buen desayuno buena habitación

2026-06-20 • via Nuitee
Y
yenny patricia • family_with_children • co
4
Regular
Pros:

La ubicación.

Cons:

El personal no habla mucho y no atiende las solicitudes porque el baño estaba obstruido y lo único que nos dieron fue un balde

2026-06-19 • via Nuitee
J
JOSE MARIA • couple • es
8
Pros:

El desayuno muy bueno

2026-06-18 • via Nuitee
C
Cordoba • family_with_children • co
10
Excelente
Pros:

Me gustó el trato del personal y las instalaciones

Cons:

Que no estaba tan fácil ver los partidos del mundial

2026-06-18 • via Nuitee
J
Jenny • solo_traveller • co
7
Buena ubicacion
Pros:

La ubicacion en la parte colonial cerca de toda.

Cons:

La actitud de algunos (no todos) miembros del personal fue... mas distante de lo normal. Y la habitacion no tenia ventana pero supongo que eso debí considerarlo yo al hacer la reserva, asi que no es culpa del hotel.

2026-06-17 • via Nuitee
J
Juan David • extended_group • co
9
Excelente calidad - Precio
Pros:

Súper práctico para conocer el centro colonial

Cons:

La habitación algo pequeña

2026-06-16 • via Nuitee
H
Hugo Alberto • extended_group • co
8
Pros:

Muy buena ubicación, personal amable, instalaciones cómodas para descansar

2026-06-16 • via Nuitee
V
Vizcaino • solo_traveller • es
7
2026-06-16 • via Nuitee
Q
Quiroa • couple • gt
6
Buena ubicación, debe mejorar limpieza.
Pros:

Ubicación

Cons:

Sábanas sucias

2026-06-16 • via Nuitee
J
Jarad • couple • bb
10
2026-06-16 • via Nuitee
H
HIRO • solo_traveller • jp
8
Pros:

市街地にありどこに行くにも便利
朝食は近くのレストランに食べに行ける

2026-06-15 • via Nuitee
G
Geoff • solo_traveller • es
8
Great Value
Pros:

The location was great and the staff were very nice.

Cons:

There was nowhere to set up my computer so if you are travelling for work, it is not ideal. A small desk would be great.

2026-06-14 • via Nuitee
L
Luis Alberto • extended_group • co
10
Pros:

Muy bien ubicado, confortable

2026-06-14 • via Nuitee
L
Laura Lucia • couple • co
6
2026-06-13 • via Nuitee
B
BELLANCE Laïta • solo_traveller • mq
10
Pros:

The staff was friendly, and the bed was very comfortable. The presence of a large television was also a nice touch.

Cons:

The only issue I encountered in the shower was a lack of hot water.

2026-06-13 • via Nuitee
R
Rusbel Rodriguez • solo_traveller • co
10
Pros:

Excelente la ubicación y un muy buen desayuno.

2026-06-12 • via Nuitee
L
LUIS FERNANDO • solo_traveller • co
8
Pros:

La ubicación es excelente, el personal muy atento

2026-06-12 • via Nuitee
L
LUIS FERNANDO • solo_traveller • co
8
Pros:

La ubicación es excelente

2026-06-12 • via Nuitee
F
Fabio • solo_traveller • co
10
Pros:

Todo, atención , limpieza, central

Cons:

------+

2026-06-12 • via Nuitee
E
Estefania • couple • co
10
2026-06-12 • via Nuitee