Cataleya Hotel

Hotels
8.3 (1416 reviews)
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial , Santo Domingo , do

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Safety deposit box
Tour desk
Currency exchange
Shuttle service (additional charge)
Concierge service
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.8
Some comments indicate that cleanliness could improve, especially regarding bedding.
Service
9.3
Guests praised the staff for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the hotel’s excellent central location.
Room Quality
7.8
Rooms were reported as small and lacking some amenities.
Amenities
7.3
Several guests noted the lack of certain bathroom amenities.
Value for Money
8.3
Situations of good pricing were mentioned, but some expectations were not met.
Food and Beverage
8.3
Breakfast was good, but the need to walk to a different location for it was noted.
Overall Experience
8.3
General satisfaction was noted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:38

Property Description

Convenient Location
Cataleya Hotel, strategically situated in Santo Domingo, offers a seamless blend of comfort and accessibility. Just a few kilometers away from renowned attractions like Punta Torrecillas Beach and Malecon, our hotel provides the perfect base for your adventures in the city.

Modern Amenities
Indulge in a relaxing stay with our well-equipped rooms featuring flat-screen TVs, air conditioning, and cozy seating areas. The on-site restaurant tantalizes your taste buds with a diverse menu ranging from American to local dishes, ensuring a delightful dining experience during your stay.

Exceptional Service
Our dedicated staff, fluent in both English and Spanish, is available 24/7 at the front desk to cater to your needs and ensure a memorable stay. Book your stay at Cataleya Hotel now and immerse yourself in the charm of Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for US$10 per person per night when using an existing bed.
    Children from 9 years old to 16 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1416 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
A
Andre • solo_traveller • co
8
Pros:

Atención del personal, aseo y excelente ubicación.

Cons:

Sería más cómodo si tuvieran lugar donde tomar el desayuno en el hotel sin necesidad de desplazarse y el restaurante no muy bueno, y que no tiene agua caliente pero pues no fue relevante.

2026-05-30 • via Nuitee
K
Kevin • solo_traveller • sc
8
Pros:

The location was excellent

Cons:

Hot water was a big issue

2026-05-30 • via Nuitee
A
Antonio • solo_traveller • it
7
2026-05-30 • via Nuitee
B
Brito • family_with_children • do
7
2026-05-29 • via Nuitee
R
Railyson • solo_traveller • nl
10
Pros:

Goed

Cons:

Niks

2026-05-29 • via Nuitee
M
Maritza • couple • us
1
Pros:

Nothing

Cons:

Worse place en Dominican Republic

2026-05-28 • via Nuitee
L
Leidy • solo_traveller • do
10
2026-05-28 • via Nuitee
V
Valentina • couple • co
10
Confortable
Pros:

Está ubicado en un sector muy concurrido, seguro y con todas las alternativas para alimentación o buscar suovenirs

2026-05-27 • via Nuitee
J
JOHN JAMES • extended_group • co
10
2026-05-26 • via Nuitee
M
matias • couple • ar
6
Normal , y un poco decepcionado
Pros:

Cercanía del centro , estaba limpio . Las personas de la recepción muy amables

Cons:

Teníamos dos desayunos , el primer día fue genial . El segundo día no pudimos desayunar, nunca llegó el desayuno. Para colmo pedimos desayuno dominicano y después de 15 min nos informaron que no tenían . El
Hotel está bien , pero no está tan barato por las instalaciones que tiene. Las habitaciones estan bien per un poco incómodas

2026-05-25 • via Nuitee
D
Dennis • couple • us
7
Cheap easy stay
Pros:

Clean ands great location

Cons:

Air conditioning did not work and no hot water

2026-05-25 • via Nuitee
H
Heliberto • solo_traveller • co
8
2026-05-23 • via Nuitee
B
Barbara • solo_traveller • ar
5
Pros:

La ubicación

Cons:

No tiene ascensor, subimos con el equipaje 3 pisos por escalera. El lugar para desayunar está a unas cuadras fuera del hotel.

2026-05-23 • via Nuitee
A
Andrés • couple • co
8
2026-05-20 • via Nuitee
J
jhon • couple • co
10
2026-05-19 • via Nuitee
M
Marisa • solo_traveller • ar
8
Pros:

Ubicación y desayuno

2026-05-18 • via Nuitee
J
Javier • solo_traveller • co
8
Pros:

UBICACION

Cons:

Havitacion

2026-05-18 • via Nuitee
A
Adilson • solo_traveller • br
4
Infelizmente nos decepcionamos.
Pros:

Hotel fica muito bem localizado na zona colonial.

Cons:

Primeiro, nos colocaram numa suíte inferior ao que pagamos (pagamos deluxe e nos colocaram na suíte standard). Se quiser tomar um banho quente esqueça, a água estava no máximo morna, chegamos de madrugada querendo tomar um banho e a água estava gelada (reclamamos mas o problema não foi resolvido). Um outro ponto negativo é que o café da manhã não é servido no hotel e sim numa cafeteira a uns 4 minutos a pé da pousada. As opções de café da manhã são bem limitadas (você só pode escolher um item do cardápio e mais nada, se escolher itens adicionais terá que pagar). No geral essas situações infelizmente manchou um pouco nossa estadia.

2026-05-15 • via Nuitee
B
BERTON-LOUBET Catherine • solo_traveller • gf
5
Pros:

L'emplacement

Cons:

Le petit déjeuner délocalisé et pas intéressant
Aucune fenêtre, chambre totalement fermée

2026-05-15 • via Nuitee
M
Mariana • couple • gt
9
Pros:

Excelente ubicación!
Buen desayuno
Cama comoda

Cons:

No tiene elevator

2026-05-13 • via Nuitee