Cataleya Hotel

Hotels
8.3 (1483 reviews)
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial , Santo Domingo , do

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Laundry
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.8
Some comments indicate that cleanliness could improve, especially regarding bedding.
Service
9.3
Guests praised the staff for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the hotel’s excellent central location.
Room Quality
7.8
Rooms were reported as small and lacking some amenities.
Amenities
7.3
Several guests noted the lack of certain bathroom amenities.
Value for Money
8.3
Situations of good pricing were mentioned, but some expectations were not met.
Food and Beverage
8.3
Breakfast was good, but the need to walk to a different location for it was noted.
Overall Experience
8.3
General satisfaction was noted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:38

Property Description

Convenient Location
Cataleya Hotel, strategically situated in Santo Domingo, offers a seamless blend of comfort and accessibility. Just a few kilometers away from renowned attractions like Punta Torrecillas Beach and Malecon, our hotel provides the perfect base for your adventures in the city.

Modern Amenities
Indulge in a relaxing stay with our well-equipped rooms featuring flat-screen TVs, air conditioning, and cozy seating areas. The on-site restaurant tantalizes your taste buds with a diverse menu ranging from American to local dishes, ensuring a delightful dining experience during your stay.

Exceptional Service
Our dedicated staff, fluent in both English and Spanish, is available 24/7 at the front desk to cater to your needs and ensure a memorable stay. Book your stay at Cataleya Hotel now and immerse yourself in the charm of Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for US$10 per person per night when using an existing bed.
    Children from 9 years old to 16 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1483 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
I
Ingrid • couple • co
9
Apropiado para descansar después de caminar la ciudad.
Pros:

La ubicación y la limpieza del lugar.

Cons:

El baño muy estrecho.

2026-07-11 • via Nuitee
A
Alex_ITA • solo_traveller • it
8
Buona soluzione
Pros:

La posizione nella zona Colonial.
Buon rapporto qualità/prezzo.
Staff cordiale.
Colazione in ristorante sulla piazza, a 200 metri di distanza.

Cons:

Stanza priva di finestre.

2026-07-11 • via Nuitee
C
Claudia • couple • co
4
Buena ubicación pero pésimo servicio de personal y sin elementos de aseo
Pros:

Ubicación

Cons:

Atención del personal , no tenía elementos de aseo en la habitación

2026-07-11 • via Nuitee
R
Roos • solo_traveller • nl
2
2026-07-10 • via Nuitee
D
DIEGO MAURICIO • couple • co
10
2026-07-10 • via Nuitee
Y
Yoshavel • family_with_children • do
8
Pros:

The location and overall aesthetics were really good.

2026-07-10 • via Nuitee
P
Perez • solo_traveller • do
10
2026-07-09 • via Nuitee
S
Sandra • solo_traveller • co
8
2026-07-09 • via Nuitee
D
Danilo • solo_traveller • co
10
Pros:

buena ubicación, cerca a zona colonial, hay todo cerca, es una zona muy segura, la habitación cuenta con todo lo necesario. Volvería seleccionarlo

2026-07-09 • via Nuitee
J
Jimena • family_with_children • co
8
Recomendado
Pros:

Muy buena ubicación, cerca a restaurantes, supermercado, sitios históricos y se puede recorrer la zona colonial caminando.

2026-07-09 • via Nuitee
O
Obafemi • solo_traveller • bj
8
Pros:

L'emplacement, le cadre avec la déco intérieure

Cons:

Le frigo dans la chambre ne se ferme pas bien

2026-07-08 • via Nuitee
O
OUSMANE • solo_traveller • ht
8
2026-07-08 • via Nuitee
A
Alberto Manuel • solo_traveller • es
7
Desayuno
Pros:

La limpieza

Cons:

El desayuno hay que salir del hotel , es en un bar cercano y no entra el café con leche solo café solo o zumo a elegir con el desayuno, 3 desayunos del menú nada más a elegir, no te dan ni la opción de pagar un suplemento si quieres uno de mayor valor. Café con leche pequeño a mayores 200 pesos .

2026-07-08 • via Nuitee
L
Lina • solo_traveller • co
9
Excelente ubicación en la zona colonial de la ciudad y buen desayuno con una linda vista
Pros:

Excelente ubicación en la zona colonial de la ciudad y buen desayuno con una linda vista

Cons:

Luces del pasillo encendidas toda la noche

2026-07-07 • via Nuitee
J
Janneth • family_with_children • co
9
Muy buena relación calidad-precio
Pros:

Hotel bien ubicado en el centro histórico. Buen desayuno a pocos pasos

Cons:

Que las habitaciones asignadas no tuvieran ventanas

2026-07-07 • via Nuitee
J
Jorge Enrique • extended_group • co
8
2026-07-07 • via Nuitee
A
Awilda • extended_group • do
9
2026-07-07 • via Nuitee
A
Awilda • couple • do
9
2026-07-07 • via Nuitee
A
Andres • couple • co
10
Excelente lugar
Pros:

Está muy bien ubicado y recomendado para conocer Santo Domingo buen precio, buen lugar, buenas habitaciones

2026-07-07 • via Nuitee
L
Liliana Fernanda • solo_traveller • co
10
Pros:

La ubicación es excelente, para salir caminando a cualquier parte, muy cómodo, el desayuno bueno, muy bien hotel.

2026-07-07 • via Nuitee