Cataleya Hotel

Hotels
8.3 (1598 reviews)
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial , Santo Domingo , do
+1 809-221-6995

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Laundry
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.8
Some comments indicate that cleanliness could improve, especially regarding bedding.
Service
9.3
Guests praised the staff for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the hotel’s excellent central location.
Room Quality
7.8
Rooms were reported as small and lacking some amenities.
Amenities
7.3
Several guests noted the lack of certain bathroom amenities.
Value for Money
8.3
Situations of good pricing were mentioned, but some expectations were not met.
Food and Beverage
8.3
Breakfast was good, but the need to walk to a different location for it was noted.
Overall Experience
8.3
General satisfaction was noted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:38

Property Description

Convenient Location
Cataleya Hotel, strategically situated in Santo Domingo, offers a seamless blend of comfort and accessibility. Just a few kilometers away from renowned attractions like Punta Torrecillas Beach and Malecon, our hotel provides the perfect base for your adventures in the city.

Modern Amenities
Indulge in a relaxing stay with our well-equipped rooms featuring flat-screen TVs, air conditioning, and cozy seating areas. The on-site restaurant tantalizes your taste buds with a diverse menu ranging from American to local dishes, ensuring a delightful dining experience during your stay.

Exceptional Service
Our dedicated staff, fluent in both English and Spanish, is available 24/7 at the front desk to cater to your needs and ensure a memorable stay. Book your stay at Cataleya Hotel now and immerse yourself in the charm of Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Location

Guest Reviews

8.3
Based on 1598 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
D
David Eduardo • couple • co
8
2026-09-12 • via Nuitee
J
Joubert • solo_traveller • us
8
Pros:

Free breakfast and clean rooms

Cons:

Unpredictable domestic water

2026-09-10 • via Nuitee
L
LUIS FERNANDO • solo_traveller • es
7
2026-09-10 • via Nuitee
R
Rita • solo_traveller • lb
7
2026-09-10 • via Nuitee
M
Mauricio • couple • cr
10
Súper bueno
Pros:

Excelente ubicación

Cons:

Perfecto

2026-09-10 • via Nuitee
C
Cedric • solo_traveller • us
1
Bad experience
Pros:

No hot water, no water

Cons:

No hot water, no water in room at all. Rats in front of Hotel, trash im front of Hotel!
Worst hotel I’ve been

2026-09-09 • via Nuitee
C
carolina • solo_traveller • us
7
Pros:

Unicacion

Cons:

No dejan en el baño shampoo y bálsamo, ruido externo de la habitación

2026-09-09 • via Nuitee
A
Alessia • solo_traveller • it
5
Esperienza negativa
Pros:

La posizione

Cons:

La camera che ci hanno dato era diversa da quella prenotata eravamo in 4 e era quasi impossibile muoversi.

2026-09-08 • via Nuitee
C
Christian • solo_traveller • us
8
Perfect location in the heart of Zona Colonial, ideal for a quick 1-2 night stay
Pros:

Unbeatable location right in the middle of the historic Zona Colonial, putting you within easy walking distance of major plazas, museums, and restaurants.

Outstanding customer service; the front desk staff went out of their way to provide local maps and recommendations with a genuine smile.

Spotlessly clean rooms with comfortable beds and reliable air conditioning.

Surprisingly quiet at night, offering a peaceful sanctuary away from the energetic streets outside.

The complimentary breakfast included with the stay was decent, eggs, and local coffee to kick off the morning.

Cons:

Amenities are basic, which is fine for a brief trip, but it lacks long-term resort features.

2026-09-08 • via Nuitee
R
Rita • solo_traveller • lb
9
Pros:

Location and staff

Cons:

The rooms dont have shampoo

2026-09-07 • via Nuitee
W
William • solo_traveller • it
5
Pros:

La vicinanza al centro coloniale

Cons:

Stanze piccole e bagni pico funzionali

2026-09-06 • via Nuitee
D
David • solo_traveller • us
10
Placentera
Pros:

Lugar y limpio

Cons:

Todo estuvo bien

2026-09-05 • via Nuitee
D
David • solo_traveller • us
10
2026-09-05 • via Nuitee
J
Juan • solo_traveller • gt
7
Buena ubicación
Pros:

Aunque el restaurante está a dos cuadras, bien vale la pena ir, es muy bonito, la comida buena. Queda frente al parque Colón. Aunque si voy con prisas pues no da tiempo de ir a desayunar

Cons:

El olor de las habitaciones no es el mejor, la distribución de la cocineta, desayunador, y refrigerador está mal, creo que sobra el sofá en esa área; el cuadro que tiene la 305 es vulgar, lo que contrasta con todos los de afuera donde e hay cuadros muy lindos.

2026-09-04 • via Nuitee
S
suzymorgan • solo_traveller • eg
6
Not bad experience but max for one night
Pros:

location and staff

Cons:

the room is depressing, no even a window. glad it was only one night

2026-09-03 • via Nuitee
R
Raquel • family_with_children • es
7
2026-09-03 • via Nuitee
L
Luz maribel • family_with_children • co
9
MUY CENTRAL
Pros:

Precio
Ubicación
Amabilidad

2026-09-02 • via Nuitee
L
Luz maribel • family_with_children • co
10
AGRADABLE
Pros:

Limpieza
Ubicación
Silencioso

2026-09-01 • via Nuitee
D
David • extended_group • co
10
Excelente hotel
Pros:

Súper bien ubicado, las habitaciones muy amplias, organizadas, muy cómodas y lindas, el desayuno muy bueno

2026-08-31 • via Nuitee
C
Carlos Federico • couple • co
9
Todo salió perfecto !
Pros:

Todo ! El personal muy dispuesto, el aseo de la habitación fue a diario. Y el desayuno muy bueno.

Cons:

Volvería !

2026-08-30 • via Nuitee