Cataleya Hotel

Hotels
8.3 (1598 reviews)
Calle Las Mercedes #52 Esquina calle Isabel La Católica, Zona Colonial , Santo Domingo , DO

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Laundry
Airport shuttle
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Good breakfast
Cons:
Small rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.8
Some comments indicate that cleanliness could improve, especially regarding bedding.
Service
9.3
Guests praised the staff for their friendliness and helpfulness.
Location
9.3
Multiple reviews highlighted the hotel’s excellent central location.
Room Quality
7.8
Rooms were reported as small and lacking some amenities.
Amenities
7.3
Several guests noted the lack of certain bathroom amenities.
Value for Money
8.3
Situations of good pricing were mentioned, but some expectations were not met.
Food and Beverage
8.3
Breakfast was good, but the need to walk to a different location for it was noted.
Overall Experience
8.3
General satisfaction was noted, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:38

Property Description

Convenient Location
Cataleya Hotel, strategically situated in Santo Domingo, offers a seamless blend of comfort and accessibility. Just a few kilometers away from renowned attractions like Punta Torrecillas Beach and Malecon, our hotel provides the perfect base for your adventures in the city.

Modern Amenities
Indulge in a relaxing stay with our well-equipped rooms featuring flat-screen TVs, air conditioning, and cozy seating areas. The on-site restaurant tantalizes your taste buds with a diverse menu ranging from American to local dishes, ensuring a delightful dining experience during your stay.

Exceptional Service
Our dedicated staff, fluent in both English and Spanish, is available 24/7 at the front desk to cater to your needs and ensure a memorable stay. Book your stay at Cataleya Hotel now and immerse yourself in the charm of Santo Domingo.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDQ

Location

Guest Reviews

8.3
Based on 1598 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 7.8
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 8.3
M
Merlis • solo_traveller • do
8
2026-10-14 • via Nuitee
M
Mauricio Daniel • couple • cl
8
Pros:

La ubicación y el desayuno son muy buenos

Cons:

Creo que no cambiaron la ropa de cama, habian algunos cabellos y la sabana estaba un poco manchada

2026-10-14 • via Nuitee
D
Denise • family_with_children • do
9
Buena ubicación, limpio y personal amable
Pros:

El desayuno estuvo muy bueno, la camarera muy amable

Cons:

Deben poner el QR del WIFI en la habitación

2026-10-13 • via Nuitee
W
Williams • solo_traveller • cl
10
Pros:

La ubicación está increíble, a pasos de todo 💪

Cons:

Salir a tomar desayuno, pero no es problema. Además es muy buen desayuno y en plaza Colón

2026-10-13 • via Nuitee
A
Ana Maria • family_with_children • co
10
Fue muy cómodo, tranquilo
Pros:

Las instalaciones son mejor de lo que tenía en mente

Cons:

No supimos cómo funsiona a el televisor, solo falta un ajuste en la entrega de las habitaciones

2026-10-11 • via Nuitee
J
Javier Mendoza • solo_traveller • do
9
Pros:

Limpio

Cons:

Pasillos

2026-10-11 • via Nuitee
C
Cristina • couple • es
10
Excelente
Pros:

Está muy limpio y muy bonito . Bien cerca de todo . Me encantó el restaurante donde sirven el desayuno. Las chicas de la recepción fueron muy amables y muy atentas con nosotros.

2026-10-11 • via Nuitee
J
Jaime • extended_group • co
10
2026-10-09 • via Nuitee
W
Willamis • extended_group • br
9
2026-10-09 • via Nuitee
R
rosario • solo_traveller • do
10
2026-10-09 • via Nuitee
L
Luis Rodrigo • solo_traveller • cl
10
2026-10-09 • via Nuitee
A
Ambar • couple • es
8
2026-10-09 • via Nuitee
M
Martha • couple • us
8
2026-10-08 • via Nuitee
S
Sebastian • solo_traveller • fr
7
2026-10-07 • via Nuitee
C
Carolina • solo_traveller • co
10
2026-10-07 • via Nuitee
D
Dannielly • solo_traveller • gt
10
Pros:

Ls ubicación

Cons:

La cama no era muy comoda

2026-10-07 • via Nuitee
S
Sebastiaan • solo_traveller • nl
9
Prima hotel zoals altijd als ik hier ben
Pros:

Ligging

Cons:

Effe water spat teveer de badkamer in dus alles tot spiegel handdoek zeiknat

2026-09-19 • via Nuitee
S
Saray Melissa • solo_traveller • co
10
2026-09-19 • via Nuitee
M
Marlen • couple • us
2
No volveria
Pros:

La ubicación

Cons:

Estaba sucio un olor desagradable en la habitación no tenía ninguna ventana, el baño lleno de pelos largo negros, muy sucio

2026-09-19 • via Nuitee
E
Elkis • solo_traveller • ve
7
Es un lugar aceptable y bien ubicado
Pros:

La ubicación, el personal

Cons:

Las habitaciones sun ventanas, no tolero estar sin vistas a las afueras y sin poder abrir ventanas. Pedí cambiar a otra habitación que cumpliera mi requerimiento pero lamentablemente no había

2026-09-18 • via Nuitee