Homewood Suites by Hilton Phoenix-Biltmore

Hotels
•
Homewood Suites by Hilton
8.4 (219 reviews)
2001 East Highland Avenue , Phoenix , us
+1 602-508-0937

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Comfortable and clean rooms
Delicious breakfast
Cons:
Dirty sofa and bed sham
Outdated bathroom
Some cleanliness issues in kitchenware

Categories

Cleanliness
7.5
Reviewed as clean, but with mentions of dirty furniture.
Service
8.8
Standard quality for this hotel tier, though breakfast service could improve.
Location
9
Close to everything and a great location.
Room Quality
8
Generally comfortable, but some parts are outdated.
Amenities
8.4
Nice pool and additional features but could be enhanced.
Value for Money
8.5
Prices were favorable for the quality received.
Food and Beverage
8.6
Breakfast was described as delicious, needs better replenishment.
Overall Experience
8.4
Overall a good stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:41

Property Description

Luxurious Suites with Full Kitchens
Indulge in spacious one and two-bedroom suites with full kitchens at Homewood Suites Phoenix-Biltmore, offering the comforts of home in a prestigious location.

Complimentary Amenities
Enjoy separate living and sleeping areas, along with wireless internet access, ensuring a seamless stay. Start your day right with a complimentary hot breakfast, setting the tone for a perfect day of exploring nearby attractions.

Convenient Location and Shuttle Service
Explore top attractions like Arizona State University and the Phoenix Zoo, all within reach thanks to the hotel's free shuttle service within a 5-mile radius. With easy access to shopping centers and local businesses, Homewood Suites Phoenix-Biltmore is your gateway to a memorable stay.

Book now for an unforgettable experience at Homewood Suites Phoenix-Biltmore!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the Property offers Evening Receptions only on Wednesdays.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 219 reviews
Cleanliness: 7.5
Service: 8.8
Location: 9
Room Quality: 8
Amenities: 8.4
Value for Money: 8.5
Food and Beverage: 8.6
Overall Experience: 8.4
C
Comanche • family_with_children • us
9
2026-07-18 • via Nuitee
M
Megan • family_with_children • us
10
Great stay and nice reset!
Pros:

Pool was great, laundry room was clean, rooms were comfortable, staff was super!

Cons:

Glad we weren’t put on an upper floor given the elevator was out

2026-07-07 • via Nuitee
W
William • solo_traveller • us
10
Pros:

It was quiet and nice and peaceful in my room. The curtains kept the light out and I was able to sleep so peacefully.

Cons:

That there were a few big size roaches in the bathroom, kitchen and seating area.

2026-06-22 • via Nuitee
B
Bernita • family_with_children • us
9
Excellent
Pros:

Very roomy and clean.

Cons:

Nothing.

2026-06-15 • via Nuitee
V
Vanessa • family_with_children • us
5
2026-06-15 • via Nuitee
M
Mackenzie • couple • us
7
2026-06-10 • via Nuitee
C
Catherine • couple • us
6
Great location, nice breakfast, and good if comfort is not your primary goal.
Pros:

The location was great and convenient. It was nice having While Foods across the street.

Cons:

The beds were hard and uncomfortable and the AC not working well so one of the bedrooms was too hot. No hot tub.

2026-06-10 • via Nuitee
A
Andrew • couple • us
10
Very clean room & comfortable bed
Pros:

Comfortable

2026-06-02 • via Nuitee
C
Chloe • couple • us
10
2026-05-31 • via Nuitee
H
Hines • couple • us
10
Awesome
Pros:

Cleanliness

Cons:

Didn’t like leaving

2026-05-21 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-04-23 • via Nuitee
J
john • couple • us
7
2026-04-13 • via Nuitee
N
Nick • couple • us
5
Pros:

breakfast was good Pool was nice. Location was good.

Cons:

Dishwasher did not work and had dirty dishes in it when we got there. Carpet was old and dirty. There was food left in room from previous guest. The mattress on bed was old and uncomfortable.

2026-04-08 • via Nuitee
G
Grant • couple • us
9
Wonderful Stay---Perfect Location!
Pros:

We loved everything about this property. Our room was spacious and clean, very comfortable and had everything we needed. Everything was perfect. It is in a great area also, near In N out, Trader Joes, and many other grocery stores, restaurants, gas stations. ETC.. It is a very safe, clean area. They have plenty of really good potty areas for our furry friends with potty bags and trash can, which is a deal breaker for us! Good breakfast buffet every morning. Very Quiet during our stay which is very important. We felt like at home.

Cons:

The only thing that was a minor inconvenience was the elevator wasn't working during our stay. Luckily, we did not have too much luggage to haul around, and we were on the second floor. But honestly, the property was so great that we overlooked this minor inconvenience. I believe they are making improvements to the property which is much appreciated.

2026-03-27 • via Nuitee
C
Chloe • couple • us
10
2026-03-23 • via Nuitee
H
Hillery • couple • us
5
Pros:

Really needs a refresh

2026-03-18 • via Nuitee
M
Marcia • solo_traveller • us
9
Very enjoyable stay.
Pros:

Loved location . Near The Loop, Udall Park, restaurants, etc.
Very clean, nice atmosphere, quiet pool and hot tub!

2026-03-08 • via Nuitee
U
UpSurgeOn • solo_traveller • it
8
2026-03-06 • via Nuitee
G
George • couple • us
8
2026-01-21 • via Nuitee
R
Roch • family_with_children • us
7
2026-01-19 • via Nuitee