Hotel Maracas Punta Cana

Hotels
5.5 (1653 reviews)
Av ESPAÑA ESQUINA FRANCIA BAVARO PUNTA CANA/ LA ALTAGRACIA , Punta Cana , do

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Price
Location
Cons:
Cleanliness
Staff attitude
Condition of rooms

Categories

Cleanliness
3.58
Multiple reviews mentioned issues with dirtiness, bugs, and poor maintenance.
Service
7.05
Mixed reviews on service; initial check-in was problematic but some staff were later described as nice.
Location
7.59
Located in an active and lively area, but neighborhood safety concerns were noted.
Room Quality
4.54
Negative comments on room condition, noted broken amenities and cleanliness issues.
Amenities
5.57
Basic amenities available; the presence of a pool was mentioned positively.
Value for Money
6.53
Considered cheap but not worth it based on the quality and upkeep of the hotel.
Food and Beverage
4.58
Limited breakfast offering, with comments about inadequate service in dining.
Overall Experience
4.55
Overall experience affected by cleanliness and service issues; not recommended for return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:43

Property Description

Luxurious Accommodation with Top-notch Amenities
Hotel Maracas Punta Cana, nestled in the heart of Punta Cana, offers a luxurious stay just 2.9 km from the stunning Bavaro Beach. Guests can enjoy a serene garden, complimentary private parking, and a cozy terrace. Indulge in delectable meals at the on-site restaurant and take advantage of the convenient room service.

Unwind and Relax with Premium Facilities
This allergy-free hotel boasts free WiFi throughout the property, a rejuvenating hot tub, and lively karaoke nights for entertainment. Whether it's a leisurely dip in the hot tub or a fun karaoke session, guests are sure to unwind and create lasting memories.

Convenience and Assistance at Your Fingertips
With a business centre, vending machines offering snacks and drinks, and multilingual staff available 24/7, Hotel Maracas Punta Cana ensures a hassle-free stay. Experience exceptional hospitality with staff fluent in English, Spanish, French, and Italian, always ready to cater to your needs.

Book your stay at Hotel Maracas Punta Cana for a memorable and relaxing getaway in Punta Cana.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PUJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.5
Based on 1653 reviews
Cleanliness: 3.58
Service: 7.05
Location: 7.59
Room Quality: 4.54
Amenities: 5.57
Value for Money: 6.53
Food and Beverage: 4.58
Overall Experience: 4.55
N
NOEMI • couple • us
7
2026-07-11 • via Nuitee
A
Angelica • couple • do
5
Cómodo pero el agua es el problema
Cons:

Avería de agua

2026-07-11 • via Nuitee
C
CAROLINA • couple • co
9
Pros:

La atención y la limpieza

Cons:

El lugar, mucha bulla por el sitio de ubicación

2026-07-10 • via Nuitee
E
Evelyn • family_with_children • pe
1
2026-07-09 • via Nuitee
Y
Yañez Cisneros • solo_traveller • mx
9
2026-07-09 • via Nuitee
Z
zourak • solo_traveller • ch
5
2026-07-09 • via Nuitee
F
FREDY • solo_traveller • co
8
Pros:

Lo amplio de la habitación

Cons:

Se ve un poco viejo el sitio y mal de pintura

2026-07-08 • via Nuitee
K
Katherine • extended_group • do
4
Buena ubicación pero mala atención
Pros:

La ubicación

Cons:

El servicio al cliente pésimo, el administrador bien pesado no resuelve deberían de poner al seguridad en servicio al cliente esa persona resuelve más que los demás. Falta de acondicionamiento en el hotel en general.

2026-07-04 • via Nuitee
G
GEINMAP • solo_traveller • pe
6
2026-07-03 • via Nuitee
D
Dominique • solo_traveller • do
7
2026-07-02 • via Nuitee
M
Maycol • extended_group • co
5
2026-07-02 • via Nuitee
J
Joysel • solo_traveller • do
8
Si Volveria
Pros:

Lo céntrico que está

2026-07-02 • via Nuitee
V
Valeria • solo_traveller • ar
1
Pros:

No nos gustó nada!!! Empezando por el personal, desatento, sin ganas de atender, poca amabilidad
Ese lugar no debería estár habilitado por las autoridades de Punta Cana, y Booking debería excluirlo yaaa.
Es un bunker de ladrones y prostitutas.

Cons:

El Guía turístico que trabaja, ese tal Carlos Casal, nos estafó, no nos brindo el último tour, nos pidio un adelanto de dinero y luego desapareció ... nos bloqueó las llamadas! Encontrarán muchísimos tours y mejores! No se queden con este charlatán.
Booking debería sacarlo de su lista, porque fué una experiencia horrible!!!!

2026-06-30 • via Nuitee
M
Margarita • couple • do
10
Sin dudas es un buen hotel
Pros:

Me gustó mucho la habitación 210 en mi favorita

Cons:

La limpieza de la habitación

2026-06-29 • via Nuitee
L
loyla • solo_traveller • ar
5
Habitación cómoda y sencilla.
Pros:

Habitación simple pero cómoda con aire acondicionado. No funciona tv.

Cons:

Instalaciones antiguas. Mal desayuno. Ubicación lejana a la playa. El baño es pequeño, pero cumple.

2026-06-28 • via Nuitee
A
Adiela • solo_traveller • co
8
2026-06-26 • via Nuitee
L
Letizia • solo_traveller • it
1
Ubicación buena, deberían arreglar algunas cosas como el desayuno la limpieza y la seguridad
Pros:

La ubicación está buena

Cons:

quisieron subir el precio que estaba puesto en Booking

2026-06-25 • via Nuitee
M
Masson • solo_traveller • ec
7
Pros:

La alberca

Cons:

Que no hayan cambiado las sabanas

2026-06-24 • via Nuitee
M
Moses • solo_traveller • co
3
Pros:

The price.

Cons:

Outdated facilities and rude staff. No way to lock the door from the inside without a key.

2026-06-24 • via Nuitee
M
Miguel • solo_traveller • nl
7
Pros:

Het is wel een hotel dat naast bars en in de buurt van clubs is. Met muziek tot 2 uur snachts. Het zwembad is handig en de kamers hebben een balkon. De prijs kwaliteitsverhouding vond ik goed. Minder geschikt voor gezinnen.

2026-06-23 • via Nuitee