Toyoko Inn Shin-fuji-eki Minami-guchi

Hotels
•
Toyoko Inn
8 (3896 reviews)
Yanagishima 310-1 , Fuji , jp

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Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location with a view of Mount Fuji
Helpful and attentive staff
Cons:
Some complaints about cleanliness and odors
Breakfast could be improved in terms of variety and organization

Categories

Cleanliness
7.83
Clean rooms were reported, but some guests mentioned odors in the room.
Service
8.3
Staff were described as very helpful and attentive.
Location
8.84
Guests appreciated the proximity to the station and the view of Mount Fuji.
Room Quality
7.79
Rooms were generally good, though some issues with amenities were noted.
Amenities
7.82
Basic amenities met expectations but there were complaints about inadequate outlets.
Value for Money
8.28
Good value was noted for the price paid, with decent offerings.
Food and Beverage
7.33
Breakfast had variety issues and was reported to be chaotic on some occasions.
Overall Experience
7.8
Most guests had a pleasant stay overall, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:41

Property Description

Convenient Location
Located just 41 km from Shuzen-ji Temple and 24 km from Shimizu Station, Toyoko Inn Shin-fuji-eki Minami-guchi offers a central hub for exploring the area.

Comfortable Accommodations
Each room is equipped with a kettle, air conditioning, and a flat-screen TV. Some rooms even boast picturesque mountain views, providing a serene setting for relaxation.

Delicious Breakfast Options
Start your day right with a satisfying buffet breakfast available daily at the hotel. Enjoy a variety of options to fuel up for your adventures.

Experience comfort and convenience at Toyoko Inn Shin-fuji-eki Minami-guchi. Book your stay now for a memorable trip!

Important information:

Housekeeping service is only offered every 4 nights.

When booking 10 rooms or more, different policies and additional supplements may apply.

Room change is required every 7 night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 3896 reviews
Cleanliness: 7.83
Service: 8.3
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.33
Overall Experience: 7.8
K
Kenji • solo_traveller • jp
10
2026-06-20 • via Nuitee
K
KAORI • solo_traveller • jp
3
かねてから期待していたところだったので 残念でした
Pros:

駅近！

Cons:

部屋の中が何となく臭う。タバコではないんだけど清潔感のない匂い。
安く済ませようというのはわかるが、今どき使い捨てでないスリッパには閉口。フロントに行ったら現金60円で購入ということで購入できずまた部屋に戻った。

2026-06-20 • via Nuitee
M
Muhammad Farhan Faizi • family_with_children • my
9
2026-06-19 • via Nuitee
C
Cristian • couple • ro
7
It's a hotel
Pros:

This hotel was meant to just be a transit hotel for us and we probably spent less than 12 hours in it as we've arrived late at night.

+ It's easy to access as long as you come via Shin Fuji station. It's literally a few steps away. The area in itself is not great as there's nothing to do, but you should already know that. There's a 24/7 kombini a few minutes away.
+ When we arrived there was no staff at the counter so we just checked in using the automatic machine, which was very fast.
+ The room is.. a room. You get what you pay for. It's cheap, so don't expect too much. It's very small and I don't think opening a suitcase is possible inside. The things that really matter were fine: the beds are comfortable and overall everything was clean, so no complaints there. If you're looking for a clean place to sleep on a budget, this is your place

Cons:

- Getting the shower temperature to be constant was impossible. I fiddled with the knob for minutes on end without any success. Once I'd get the perfect temperature, it would hold for 1 minute at most and then it would randomly turn to ice cold or lava hot. I don't know if it was just a problem of the system as a whole or the unit in my room had an issue, but taking a shower was certainly an experience.

- We had a pretty unpleasant situation with the front desk on the morning we were checking out.

Two days earlier, we had forwarded our luggage to the hotel, but it still hadn't arrived by checkout time. Thanks to our AirTags, we could see that it was nearby, so we tried to explain to the staff that it would likely arrive soon. Our plan was to check out, spend the day out, and come back later to collect the bags once they had been delivered.

The problem was that the staff member spoke no English at all. We tried using Google Translate, but that didn't help. She then brought out a translation device, but we still couldn't get the message across. I explained the situation several times, using simple language and keeping it as straightforward as possible, but she just didn't seem to understand and mostly looked at me blankly.

Eventually, she appeared to give up, went back to whatever she had been doing, and left me standing there without any resolution. Thankfully, at that exact moment, the delivery company arrived with our luggage, and we were able to sort everything out.

I'm not trying to be THAT kind of tourist. I understand that not everyone speaks English, and it's unreasonable to expect them to. At the same time, I would have expected a bit more effort to help find a solution instead of simply giving up. I don't know what we would've done if the luggage didn't arrive right then, because the staff seemed to be done with us

2026-06-18 • via Nuitee
A
Azusa • couple • jp
10
2026-06-18 • via Nuitee
G
Gabbay • couple • il
10
2026-06-18 • via Nuitee
T
Thi • family_with_children • jp
9
2026-06-18 • via Nuitee
ホンダカーズ • couple • jp
5
Pros:

朝食会場のスタッフの方がとても丁寧で好感が持てました。
また、窓から絶景の景色が見れるお部屋を手配してくださっており、感謝いたします。

Cons:

ユニットバスがすごく下水の匂いがして気分が悪くなりました。また、壁が非常に薄く、隣の部屋の音や声が漏れてくる感じで、神経質な方には向かないと思いました。

2026-06-17 • via Nuitee
T
Teruo • family_with_children • jp
10
感謝申し上げます。
Pros:

オールタイムで、コーヒー+氷+お水ありがとうございます。

Cons:

ありません。

2026-06-16 • via Nuitee
N
Norbert • couple • hu
10
2026-06-15 • via Nuitee
L
Lilian • couple • ca
7
fine stay!
Pros:

location was fine. mountain-view room, but was cloudy that day, so we didn't see the mountain. it's RIGHT next to subway and I was worried about hearing the trains, but no! very quiet. breakfast was very good that morning, and started early! was close to a grocery-store pharmacy.

Cons:

carpet in the room; I have dust allergies, so carpets are always iffy for me. we didn't get pyjamas in our room, they were near the elevators on ground-floor. we didn't speak to staff, everything was done through computers.

2026-06-15 • via Nuitee
村上 • family_with_children • jp
8
Pros:

立地、眺望、清潔さ、とても快適でした

2026-06-14 • via Nuitee
K
Karunasingha • solo_traveller • lk
10
2026-06-14 • via Nuitee
O
odagiri • couple • jp
10
2026-06-13 • via Nuitee
K
Kimtaatee • solo_traveller • th
10
Pros:

ชอบทุกอย่างอาหารเช่ามีมากมายให้เลือกกิน

Cons:

ไม่มี

2026-06-12 • via Nuitee
Y
YOSUKE • family_with_children • jp
7
Pros:

スタッフさんが笑顔で親切だった。

Cons:

浴室洗面所の換気扇が、スイッチは押せるが音も全くしなく機能していなかった。

2026-06-11 • via Nuitee
J
julio • solo_traveller • pr
8
2026-06-10 • via Nuitee
S
Seng Yew • extended_group • sg
8
Staff are very helpful.
Pros:

Location is near train station and has ample parking if you drive.

2026-06-10 • via Nuitee
T
Takao • family_with_children • jp
5
2026-06-09 • via Nuitee
H
Hoshino • solo_traveller • jp
9
2026-06-09 • via Nuitee