Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Welcoming staff
Cons:
Breakfast quality
Air-conditioning issues

Categories

Cleanliness
8.94
General cleanliness was mentioned as a positive aspect in several reviews.
Service
9.41
The staff was consistently described as welcoming and attentive.
Location
9.45
The location was praised as perfect for exploring the city.
Room Quality
8.4
Room quality was good but noted issues with air-conditioning in some reviews.
Amenities
8.43
Limited amenities feedback, but fitness equipment issues noted.
Value for Money
8.89
Service parking issues mentioned but overall value considered reasonable.
Food and Beverage
7.94
Breakfast quality was often found lacking and not up to expectations.
Overall Experience
8.91
Positive overall experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:20

Property Description

Historic Charm and Modern Comforts
Hotel Roma, residing in an 18th-century building with stunning views of Florence's Santa Maria Novella Church, offers a unique blend of historic charm and modern comforts.

Elegant Rooms with Scenic Views
Indulge in the classic design of Roma's rooms, adorned with elegant furnishings, wooden furniture, and marble bathrooms. Wake up to picturesque views of the square or the church from most rooms, adding a touch of serenity to your stay.

Delightful Dining and Relaxation
Start your day with a generous breakfast spread in the spacious hall, featuring a variety of delicious options. Unwind at the elegant bar with a refreshing aperitif or international cocktail before exploring the nearby exquisite dining options.

Experience the allure of Florence from Hotel Roma, conveniently located near key attractions like the Fortezza da Basso congress centre, Cathedral, and Uffizi Gallery. Book your stay now for an unforgettable Italian getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1863 reviews
Cleanliness: 8.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
M
Mary • couple • us
10
Classy, convenient and beautiful, Hotel Roma was the perfect choice for our time in Florence.
Pros:

The hotel is just immaculate, everything polished and shiny, beautifully decorated, friendly helpful staff. We had a lovely room with a great view of the square. We arrived early but could leave luggage there while we explored. They had our room ready earlier than expected so that was a treat. High ceiling, fresh, clean and inviting. Loved all amenities in the bathroom plus the large fluffy towels and comfortable bed with great pillows. Excellent location so easy to walk to all the Florence highlights. Breakfast was fresh, plentiful and delicious. Spoiled with choices for restaurants and bars in the area.

Cons:

No complaints here. Everything was beyond expectations.

2026-07-25 • via Nuitee
S
Stefan • family_with_children • it
9
2026-07-25 • via Nuitee
F
FRANCESCO • couple • it
8
2026-07-25 • via Nuitee
J
Judith • solo_traveller • au
9
Friendly hotel in a great location.
Pros:

The location was perfect for me and the staff at the reception desk looked like the genuinely enjoyed working there and were always extremely friendly and welcoming.

Cons:

Nothing, everything was great.

2026-07-24 • via Nuitee
C
Carlos enrique • solo_traveller • co
9
2026-07-24 • via Nuitee
R
Roger • family_with_children • no
9
Fint hotell med veldig sentral beliggenhet og hyggelig personale
2026-07-23 • via Nuitee
S
Sevgi • couple • tr
3
Unsatisfactory experience
Pros:

Only the location

Cons:

The room was less than satisfactory and not like as it was advertised. The bed and the pillows were hard and extremely low quality. The bathroom was bare bones and not up to the standards of a four star hotel. Our room’s safe box was broken. There was no view whatsoever. The breakfast was bland and tasteless and some food items were down right inedible. Our experience was different than what was promised, it was not worth the money we spent on the accommodation.

2026-07-23 • via Nuitee
D
Dale James • couple • be
6
Everything was good, only downfall would be the used soap in the shower
Pros:

Extremely central - right in the center of the city

Cons:

Used soap in the shower

2026-07-22 • via Nuitee
N
Nella • family_with_children • fr
9
Hôtel top
Pros:

Le personnel était adorable avec beaucoup qui parle français!La localisation est top.On a tout fait à pieds

2026-07-22 • via Nuitee
F
Francesca • couple • gb
8
2026-07-21 • via Nuitee
R
Robert • solo_traveller • sk
10
Pros:

celý pobyt. čisto, pekne, milí personál. super

2026-07-20 • via Nuitee
R
Rosario • couple • it
8
2026-07-20 • via Nuitee
A
Andrea • extended_group • co
7
Pros:

El personal muy atento.

Cons:

El desayuno muy limitado.

2026-07-20 • via Nuitee
E
Evelyn • couple • ch
10
Wir kommen gerne wieder und können das Hotel weiterempfehlen.
Pros:

Die Lage ist ideal. Man kann alle Sehenswürdigkeiten zu Fuss erreichen. Ist in der Nähe des Bahnhofs und trotzdem ist es an einer ruhigen Lage gelegen. Das Pesonal an der Reseption war sehr nett und zuvorkommend.

Cons:

Wir haben nichts auszusetzen.

2026-07-20 • via Nuitee
M
mohamed ali • family_with_children • be
8
2026-07-19 • via Nuitee
M
Marjan • family_with_children • al
10
Staf and everythibg was perfect
Pros:

Everything was perfect

2026-07-19 • via Nuitee
L
Lucie • solo_traveller • fr
10
Parfait
Pros:

Très bien. Bel accueil Bon service Tout était parfait

Cons:

Rien

2026-07-18 • via Nuitee
D
Dorota • couple • us
10
Pros:

Hotel Roma is beautiful inside in perfect location and they have delicious breakfast. Eleonora who was at reception when we checked in and checked out was so helpful and very friendly.

2026-07-18 • via Nuitee
E
Eduardo • extended_group • br
6
Boa mas não repetiria
Pros:

Localização

Cons:

Ar condicionado ruim, camas pessimas

2026-07-18 • via Nuitee
S
susan • extended_group • gb
10
Great hotel amazing location
Pros:

Great location, we booked the suite as there was 3 of us. Amazing place to stay room with balcony and views over the square . The staff were lovely and very helpful. Would definitely stay again

Cons:

It’s not that I disliked it but breakfast was just average

2026-07-17 • via Nuitee