Pelham Hotel

Hotels
9.2 (1234 reviews)
444 Common Street , New Orleans , us

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facility
Cons:
Cleanliness issues
Noise from neighbors
Additional charges for amenities

Categories

Cleanliness
8.39
Some guests reported issues with cleanliness and found used napkins and stains on sheets, impacting the score.
Service
9.86
Numerous reviews praised the friendly and helpful staff, positively influencing the score.
Location
10
The hotel’s prime location close to attractions was highly appreciated by guests.
Room Quality
8.9
Several reviews mentioned issues with the bed comfort and noise, affecting the rating.
Amenities
8.85
While some amenities were appreciated, issues with hot water and shower pressure were noted.
Value for Money
8.88
Extra charges for basic items like water influenced the perception of value.
Food and Beverage
8.84
Positive mentions of dining but not extensively discussed by guests.
Overall Experience
9.89
Overall positive sentiment, with a few significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:36

Property Description

Historic Charm and Modern Comfort
Pelham Hotel, nestled in the heart of New Orleans, offers a unique blend of historic charm and modern comfort. The European-style guest rooms feature 18-foot ceilings, original brick walls, and elegant furnishings. For a tranquil stay, choose one of our interior Tranquille rooms with signature amenities.

Convenient Dining Options
Indulge in traditional local cuisine at Ruby Slipper, our on-site restaurant open for breakfast and lunch. Whether you're starting your day with a hearty meal or unwinding after sightseeing, Ruby Slipper provides a delightful dining experience.

Prime Location for Exploring
With Harrah’s Casino, the French Quarter, and popular attractions just minutes away, Pelham Hotel is the perfect base for exploring New Orleans. Don't miss out on visiting the nearby Audubon Aquarium, Riverwalk Marketplace, and the iconic Louisiana Superdome.

Experience the allure of New Orleans at Pelham Hotel. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52.85 per day.

Location

Guest Reviews

9.2
Based on 1234 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.88
Food and Beverage: 8.84
Overall Experience: 9.89
A
Akriti • solo_traveller • in
6
Pros:

The location is perfect. 2 streets from French Quarters and 5 min walk from the bus stop.

Cons:

We felt a "scammer" vibe from the time of check-in itself. The lady at the reception initially allotted us apparently a "very small" room and said we can pay $20/night extra for a bigger room. I showed her that we booked a 33m sq room. After 10 min of pretend suddenly we were alotted the "biggest" room in our category.
Turns out, it was the room we actually booked. We were initially alotted a 19msq room!!!!

Similarly, water bottles were placed in the room. They never had a tag that they are chargeable. Even when we asked replacements, we were never told. When we asked for replacements the third time, new lady today how she hopes we know that they are chargeable. We were shocked! They charged us about $14 for water!!

It's a comfortable clean place with a convenient location, but be careful!

2026-07-04 • via Nuitee
J
Jason • solo_traveller • gb
9
2026-07-03 • via Nuitee
S
shannon • solo_traveller • us
10
Pros:

Room was clean, location was great, there was no breakfast

Cons:

NA

2026-07-02 • via Nuitee
M
Marko • solo_traveller • ie
9
2026-06-30 • via Nuitee
C
Caroline • couple • gb
10
Would def stay again
Pros:

Excellent location, lovely staff, large rooms

Cons:

Shame it didn’t have a pool!

2026-06-29 • via Nuitee
S
Stephanie • couple • us
9
2026-06-29 • via Nuitee
C
Carroll • couple • us
9
2026-06-27 • via Nuitee
B
Bigam • solo_traveller • us
8
2026-06-26 • via Nuitee
M
Melvin • solo_traveller • us
10
The staff I think her name is Angela she works night shift and she also checked me in she was professional and courteous
Pros:

Excellent and professional and courteous staff

Cons:

N/A

2026-06-21 • via Nuitee
T
Thomas • couple • us
10
Pros:

Very cool vibe

2026-06-21 • via Nuitee
H
Helen • solo_traveller • us
9
I would stay again.
Pros:

Room was comfortable and bed was great. The location was close to everything. Breakfast is not offered on site but good coffee in lobby in the mornings. Restaurants nearby. Staff members were friendly and helpful.

Cons:

Only compliant is I couldn't figure out how to open and close the drapes.

2026-06-18 • via Nuitee
N
Nicholas • family_with_children • us
10
2026-06-18 • via Nuitee
M
marco • extended_group • us
9
2026-06-14 • via Nuitee
A
Atharva • solo_traveller • us
7
Pros:

Great room and service

2026-06-14 • via Nuitee
S
Samantha • family_with_children • us
7
2026-06-10 • via Nuitee
B
Beatriz • extended_group • es
6
Centric ok hotel in New Orleans
Pros:

Very centric, huge and clean rooms.

Cons:

Lightning in the room and bathroom was quite poor. The carpet, though clean, is not exactly hygienic - I spent most of my stay sneezing. The shower was a disaster: very little water and bad draining (it flooded every time). In one of the two rooms we booked, there was no hot water in the five days we stayed there.

2026-06-10 • via Nuitee
D
Daniel • solo_traveller • nl
8
Pros:

good stay, good location, friendly personnel, room was spacious, although lacking a desk

Cons:

can not think of anything

2026-06-10 • via Nuitee
R
Roger • couple • us
10
2026-06-08 • via Nuitee
S
Stephanie • couple • us
10
2026-06-06 • via Nuitee
K
Keith • couple • us
10
Excellent, would stay again
Pros:

Location to everything. French Quater, River walk, casino. Room was well designed and clean. Staff was friendly

2026-06-05 • via Nuitee