Pelham Hotel

Hotels
9.2 (1234 reviews)
444 Common Street , New Orleans , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facility
Cons:
Cleanliness issues
Noise from neighbors
Additional charges for amenities

Categories

Cleanliness
8.39
Some guests reported issues with cleanliness and found used napkins and stains on sheets, impacting the score.
Service
9.86
Numerous reviews praised the friendly and helpful staff, positively influencing the score.
Location
10
The hotel’s prime location close to attractions was highly appreciated by guests.
Room Quality
8.9
Several reviews mentioned issues with the bed comfort and noise, affecting the rating.
Amenities
8.85
While some amenities were appreciated, issues with hot water and shower pressure were noted.
Value for Money
8.88
Extra charges for basic items like water influenced the perception of value.
Food and Beverage
8.84
Positive mentions of dining but not extensively discussed by guests.
Overall Experience
9.89
Overall positive sentiment, with a few significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:36

Property Description

Historic Charm and Modern Comfort
Pelham Hotel, nestled in the heart of New Orleans, offers a unique blend of historic charm and modern comfort. The European-style guest rooms feature 18-foot ceilings, original brick walls, and elegant furnishings. For a tranquil stay, choose one of our interior Tranquille rooms with signature amenities.

Convenient Dining Options
Indulge in traditional local cuisine at Ruby Slipper, our on-site restaurant open for breakfast and lunch. Whether you're starting your day with a hearty meal or unwinding after sightseeing, Ruby Slipper provides a delightful dining experience.

Prime Location for Exploring
With Harrah’s Casino, the French Quarter, and popular attractions just minutes away, Pelham Hotel is the perfect base for exploring New Orleans. Don't miss out on visiting the nearby Audubon Aquarium, Riverwalk Marketplace, and the iconic Louisiana Superdome.

Experience the allure of New Orleans at Pelham Hotel. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 52.85 per day.

Location

Guest Reviews

9.2
Based on 1234 reviews
Cleanliness: 8.39
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.88
Food and Beverage: 8.84
Overall Experience: 9.89
C
Carlos Marques Dias couple pt
7
Pros:

Bem localizado junto aos principais locais de interesse e de restauração.

Cons:

O quarto que no atribuíram tinha barulho e vibração de equipamento elétricos ou de ventilação muito incomodativo. O autoclismo da sanita da casa de banho descarregava a cada 30 a 45 minutos. Noite muito mal dormida. Relatei este factos na recepção à primeira hora da manhã (7:00 AM) e nada mais fizeram ou acrescentaram do que uma simples desculpa.

2026-07-17 via Nuitee
L
Lucila couple us
10
Pros:

Great Location …. Not Too Far From French Quarter & RTA Trolley System made it that much more convenient.

2026-07-16 via Nuitee
B
Brown solo_traveller us
2
Pros:

Good location for downtown

Cons:

The room was super small and not what was advertised on website. It did not have a bar as advertised.

2026-07-15 via Nuitee
A
Aaron solo_traveller us
10
Pros:

Always a pleasure to visit

2026-07-14 via Nuitee
S
Steinke solo_traveller us
10
Pros:

Location was great! Very clean and comfortable.

2026-07-14 via Nuitee
R
Renata solo_traveller us
7
2026-07-13 via Nuitee
J
JENNIFER couple us
10
Beautiful boutique hotel within close proximity to major attractions and restaurants. Would definitely return.
Pros:

It was charming and beautifully decorated. It’s close proximity to everything.

Cons:

Parking situation for loading/unloading the car.

2026-07-10 via Nuitee
S
Staci couple us
8
2026-07-10 via Nuitee
K
Kenysha couple us
10
2026-07-07 via Nuitee
A
Andrea couple us
7
Cons:

That smell in the hallway

2026-07-07 via Nuitee
A
Akriti solo_traveller in
6
Pros:

The location is perfect. 2 streets from French Quarters and 5 min walk from the bus stop.

Cons:

We felt a "scammer" vibe from the time of check-in itself. The lady at the reception initially allotted us apparently a "very small" room and said we can pay $20/night extra for a bigger room. I showed her that we booked a 33m sq room. After 10 min of pretend suddenly we were alotted the "biggest" room in our category.
Turns out, it was the room we actually booked. We were initially alotted a 19msq room!!!!

Similarly, water bottles were placed in the room. They never had a tag that they are chargeable. Even when we asked replacements, we were never told. When we asked for replacements the third time, new lady today how she hopes we know that they are chargeable. We were shocked! They charged us about $14 for water!!

It's a comfortable clean place with a convenient location, but be careful!

2026-07-04 via Nuitee
J
Jason solo_traveller gb
9
2026-07-03 via Nuitee
S
shannon solo_traveller us
10
Pros:

Room was clean, location was great, there was no breakfast

Cons:

NA

2026-07-02 via Nuitee
M
Marko solo_traveller ie
9
2026-06-30 via Nuitee
C
Caroline couple gb
10
Would def stay again
Pros:

Excellent location, lovely staff, large rooms

Cons:

Shame it didn’t have a pool!

2026-06-29 via Nuitee
S
Stephanie couple us
9
2026-06-29 via Nuitee
C
Carroll couple us
9
2026-06-27 via Nuitee
B
Bigam solo_traveller us
8
2026-06-26 via Nuitee
M
Melvin solo_traveller us
10
The staff I think her name is Angela she works night shift and she also checked me in she was professional and courteous
Pros:

Excellent and professional and courteous staff

Cons:

N/A

2026-06-21 via Nuitee
T
Thomas couple us
10
Pros:

Very cool vibe

2026-06-21 via Nuitee